Harrogate hotel begins recruiting — three weeks after laying off 76 staff

The St George Hotel in Harrogate is recruiting staff — just three weeks after it closed with the loss of 76 jobs.

The hotel is due to re-open in about 13 weeks as a pub with rooms rather than a traditional hotel. That is the preferred model of The Inn Collection Group, a Newcastle-based company that bought the historic venue in February last year.

The company is now advertising for a general manager on a salary from £45,000 and a head chef on a salary from £42,000.

A spokesman said the venue was still due to re-open in mid-summer. Scaffolding has gone up outside the building.

Asked about the decision to recruit so soon after making redundancies, the spokesman said:

“There were unfortunately delays to our refurbishment programmes as a result of problems within the construction industry and associated supply chain having a knock-on effect.

“This unfortunately meant in some cases we have had to make some redundancies in order to secure the long-term future for the sites.”

The Inn Collection Group also owns the Ripon Spa Hotel, Dower House in Knaresborough and Dean Court in York, among others.

The St George Hotel, which is opposite the Royal Hall on Ripon Road, grew out of the Chequers Inn and was renamed after George III’s gift of the Stray to the people of Harrogate in 1778. 

It was enlarged several times during the 19th century and renamed the St George shortly before the First World War. 

It was badly damaged by fire in 1927 and requisitioned by the Post Office and Air Ministry during the Second World War before re-opening as a hotel in 1952. It acquired a spa facility in 1985. 

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Historic Harrogate hotel closes as staff face redundancy

The staff of a landmark Harrogate hotel have been left awaiting confirmation of redundancy, as its new owners closed the business and shuttered its doors today. 

The Hotel St George is to be remodelled and reopened as a pub with rooms following a 16-week programme of works, but none of the hotel’s 76 current employees has been invited to remain in post. 

General manager Paul Donkin said the day marked the end of an era: 

“It’s very sad – there’s a lot of upset here today. I came into this job just as lockdown ended, and I had seven weeks to put together a team and get the hotel back up and running. We’ve spent two years building the business back up again, so to see it close is hard to take. It’s very emotional for those of us who have put such a lot into it.” 

The St George Hotel, opposite the Royal Hall on Ripon Road, was bought in February last year by The Inn Collection Group, a Newcastle-based company that also owns the Ripon Spa Hotel, Dean Court in York, and the Black Swan in Helmsley, among others.  

The Inn Collection Group is the hotel’s third owner in as many years. Its previous owner, Bespoke Hotels, acquired it from Specialist Leisure Group, which went into administration in May 2020. 

Mr Donkin said: 

“Why they want to make everyone redundant, only to have to find new staff when they reopen, I don’t know – it makes no sense to me. 

“But to give them their due, Inn Collection Group have followed all the proper procedures and have been very decent about it.” 

Mr Donkin said the blow of redundancy had been further softened for most of the hotel’s employees because he had managed to find them alternative employment. 

He said: 

“The day after I heard the hotel was to close, I emailed the general managers of all Harrogate’s hotels, and they’ve all been fantastic, sending me their vacancy lists and moving heaven and earth to find people jobs. Probably 95% of staff now have new jobs to go to. 

“I always said hospitality was the best job in the world, but in Harrogate it’s even better.” 

The St George Hotel grew out of the Chequers Inn and was renamed after George III’s gift of the Stray to the people of Harrogate in 1778. 

It was enlarged several times during the 19th century and renamed the St George shortly before the First World War. 

It was badly damaged by fire in 1927 and requisitioned by the Post Office and Air Ministry during the Second World War before re-opening as a hotel in 1952. It acquired a spa facility in 1985. 

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76 jobs at risk at Harrogate’s St George Hotel

A total of 76 staff at Harrogate’s St George Hotel face uncertain futures amid plans to close the building for refurbishment.

The Inn Collection Group, which bought the historic hotel a year ago, informed staff last week they were at risk of redundancy on January 30.

It plans to carry out a multi-million pound refurbishment that will transform the interior and increase the number of bedrooms from 90 to 96.

A spokesman for the Inn Collection Group, which also owns the Dower House in Knaresborough and Ripon Spa Hotel, said today:

“We currently have 76 colleagues at risk of redundancy as a result of a proposed closure on January 30, however we have started a consultation process to discuss this, to support our colleagues and seek ways in which to mitigate the need for redundancy.”

The spokesman said the refurbishment would include remedial work to some of the building’s systems and “bring it into the look and feel of The Inn Collection Group”, adding:

“The main focus on refurbishment though is centred around the transformation of the ground floor space, which will be brought into our model of hospitality.

“We are a pub with rooms operator rather than a hotel operator and the refurbishment will evolve the offering at Hotel St George into a space where they are made to feel welcome and are encouraged to join us for coffees, drinks and meals.

“There will also be significant improvements carried out to areas that support this such as the kitchens, allowing us to develop what we offer to our guests and residents of Harrogate and beyond.”

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The spokesman said the refurbishment was anticipated to take 16 weeks and was “intended to begin shortly following a consultation period with our teams at the site who will be impacted whilst the refurbishment takes place”.

Asked what will happen to customers who have booked accommodation or weddings, he said:

“Our teams are currently contacting these customers directly to discuss their bookings.  These discussions will centre around if they wish to retain their stay or event with us or if they wish to find an alternative venue, which we will work with them to accommodate.”

Dower House and Ripon Spa Hotel set for summer re-openings

The Inn Collection Group has properties across northern England, including Dower House and Ripon Spa Hotel, which are both closed for refurbishment.

The Dower House

Work at Dower House began in September last year. The spokesman said:

“Once complete, the Dower House will have grown from a 38-room establishment to a 57-room venue and as with Hotel St George will have enjoyed a significant renovation of its ground floor spaces to provide a space to be enjoyed by guests both staying with us and those visiting from the local area.

“The fabric of the building is requiring a great deal of care and attention as part of the refurbishment, and we are hopeful that works will be complete later this summer.”

The company has started advertising for a general manager at Ripon Spa Hotel but it is not expected to reopen for several months. The building is still surrounded by scaffolding.

Ripon Spa Hotel

Ripon Spa Hotel

The spokesman said:

“Works have been underway at Ripon Spa since summer last year and again have seen us undertake an extensive programme to maintain and enhance the fabric of the building.

“As at the Dower House, there will be an increase in the number of bedrooms for guest. Up from 43 to 59.

“We are again hopeful of launching the newly renovated venue later this summer.”

 

St George Hotel in Harrogate to close at end of month

Harrogate’s St George Hotel is to close at the end of the month.

Staff at the 90-bedroom Edwardian hotel, situated opposite Harrogate’s Royal Hall, were informed of the news yesterday.

The Inn Collection Group confirmed the closure when the Stray Ferret called today.

The company’s portfolio also includes the Dower House in Knaresborough and Ripon Spa Hotel in Ripon, which are both currently being renovated.

A spokesperson said:

“We are currently in consultation with colleagues about a proposed closure to Hotel St George from January 30 for a period of refurbishment and renovation.

“Further details of developments at Hotel St George and the ongoing refurbishments at The Ripon Spa Hotel and Knaresborough’s The Dower House will be communicated in the near future.”

The Country Living St George Hotel will not re-open after its parent company went into administration

The historic hotel is situated in the heart of Harrogate.

The Inn Collection Company bought the venue for an undisclosed sum a year ago.

The St George Hotel, which has a restaurant and six function rooms. has had a number of owners in recent years, including Bespoke Hotels and Specialist Leisure Group.

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