Elderly woman waits two hours for ambulance after James Street fall

An elderly woman had to wait two hours with a broken shoulder for an ambulance after tripping over the kerb on James Street, Harrogate.

The woman, in her 70s, told nearby shop staff that she fell after not seeing the kerb because of the planters.

The incident happened at about 11am on Tuesday, June 8.

Local shop assistant, Clare Nelson, who came to help the woman, said Yorkshire Ambulance Service said because she wasn’t in a critical condition there would be a two-hour wait.

Ms Nelson told the Stray Ferret the woman’s shoulder was broken and she was very shaken:

“She was very distressed and shaken, she’d only come for the day and wasn’t aware of the layout. Luckily there were people around to help her but it was still uncomfortable for her.”

She said she watched three other people tripped over the kerb during the two-hour wait. Working in Porters Ms Nelson says she sees several people a day trip over the kerb due to confusion.

The street has planters in the car parking bays to allow for social distancing but, she says,  this makes it seem as it is all one level.

She said things need to change:

“I’ve seen plenty of people do it, it’s confusing. Either they move the planters or they do it properly – it’s not practical as it is.”

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The planters have not been popular with many traders on James Street who argue that the loss of car parking bays has affected trade.

‘Reviewing social distance measures’

Melisa Burnham, highways area manager, said:

“The safety of all road users is our main consideration when implementing new measures. If anybody experiences a problem we encourage them to contact us via the website here.

“Our highways teams have not received any reports of the public tripping on the kerb in James Street since the measures were introduced last summer. Emergency vehicles still have access to the area and planters can be moved should vehicles need to park against the kerb.

“We will be reviewing all social distancing measures in conjunction with Harrogate Borough Council after July 19 in line with lockdown easing. I would like to reassure the public that all social distancing measures on James Street and Albert Street will be removed if government restrictions are lifted.”

A spokesperson for Yorkshire Ambulance Service NHS Trust, said:

“During the last few weeks the urgent and emergency care system has come under increasing pressure.  We can confirm that this emergency call was received during a particularly busy period on Tuesday 8 June.

“All calls are categorised according to the nature of the patient’s illness or injury and those in a life-threatening condition are always prioritised.”

Big blue bins create ‘eyesore’ in Harrogate’s premier shopping area

Large bins being abandoned on Harrogate’s Princes Street are causing frustration for local business owners and the BID.

One business owner said the bins are often found huddled in a loading bay on Princes Street, just off James Street.

The bins are used by local businesses who are supposed to put them on the street on pick-up day and then return them behind the shops, but Bob Kennedy from Porters, says they’re always left out.

He says the bins are an “eyesore” and ruin the look of Harrogate’s high streets for shoppers.

He added:

“I just get fed up, the loading bay is full every week. Sometimes they’ll fall over and the rubbish will scatter it’s a right eyesore. It looks a right mess.

Tourists don’t need to see that as they’re walking by, we do a lot to help Harrogate look beautiful and this doesn’t help.”

Mr Kennedy says there can sometimes be as many as 30 various-coloured bins left on Princes Street.

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Harrogate BID has agreed the bins are “unsightly” and has pledged to work with North Yorkshire County Council which is responsible for commercial waste to find a solution.

Matthew Chapman, Harrogate BID manager, said:

“We are in complete agreement that the almost constant stationing of these bins on Princes Street needs addressing.

“Not only are they unsightly, their presence also leads to the dumping of further litter, and if containing food waste, they could well attract vermin.”

He added a BID survey is set to be launched in the coming days giving businesses the chance to make the BID aware of issues like the bins.

These bins are collected by Yorwaste, a company owned by North Yorkshire County Council and City of York Council, under a contract between the businesses and Yorwaste.

Karl Battersby, the county council’s corporate director for business and environmental services, said:

“We and Yorwaste expect businesses to act responsibly by ensuring that their bins are stored appropriately.

“Following a complaint, Yorwaste has recently contacted a business in this area of Harrogate to ask them to ensure that they take their bins back to their property after the weekly collection. Yorwaste remains in contact with the business in an effort to resolve this issue.”

Harrogate’s controversial James Street planters could go after June 21

The planters on Harrogate’s James Street could be removed after June 21 — but only if the government proceeds with the final stage of its roadmap out of lockdown.

North Yorkshire County Council closed parking bays on James Street at the start of the pandemic and put in planters to allow pedestrians to conform with social distancing guidance.

Cllr Don Mackenzie, the council’s executive member for access, told the Stray Ferret that “it would be reasonable” to expect the planters to be removed after June 21.

Many traders in Knaresborough are also keen for social distancing cones in the town centre to be removed and parking restored.

However, the June 21 date looks increasingly in doubt due to an increase in Delta variant cases. Cllr Mackenzie said he would be “perfectly happy” to see the planters stay if the government delayed the date.

He added:

“Frankly, I’m relaxed about what happens with the planters either way. If it’s felt social distancing is still needed we’ll keep them up.”

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Anna McIntee, of Harrogate Residents Association, set up a petition against the planters that has received over 800 signatures. She told the Stray Ferret that she wants to see the planters removed as soon as possible.

She said:

“Why is the council singling out retailers only on James Street and Albert Street? You can park freely on Cold Bath Road, Cheltenham Parade and Commercial Street.

“The June 21 reopening date is for nightclubs, theatres and large events, not for walking outside on a street. Please remove the planters and let customers have the same access as they do at our supermarkets and outlying retail parks”.

Sneak peek: Warburtons pop-up cake shop opens in Harrogate

National bakery chain Warburtons has opened a new pop-up cake shop in Harrogate today on James Street — so we went for a sneak peek.

Ellie Warburtons, which is based in the former Swarovski store at 36 James Street, will sell premium cakes and hot drinks.

There are eight different flavours on offer and customers will be able to vote for their favourite in store.

The menu includes espresso and raspberry brownies, cookie dough caramel slices, ginger with orange cakes, raspberry and passion fruit cakes, coffee and chocolate cakes.

The cakes cost £3 each and are also available as a box of four for £10. People will be able to buy the cakes online after the national launch on June 21.

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Warburtons has worked with the founders of Harrogate’s Love Brownies on the new concept.

Lee Teal, managing director of Love Brownies, told the Stray Ferret:

“It is really exciting to get rocking and rolling with these cakes. This is the second of our pop-up shops, Warburtons is famous for bread but we want to see where we can go with these handmade cakes.

“This is going to suit Harrogate really well, we are just trying to make the best product we can. Warburtons has a really good transport network so we can get fresh cakes around the country quickly.

“Of course it is amazing working with such a massive brand, it is very exciting putting these together and fingers crossed it works.”

Jonathan Warburton, chairman of Warburtons, previously said:

“This is an exciting new venture for our family business and we are taking very much an entrepreneurial approach to how we build the brand while bringing with us the core of Warburtons ethos – quality and taste.”

The new brand takes its name after Mr Warburton’s great-great auntie Ellie. If it goes well a permanent shop could open in Harrogate.

Pop-up cake shop to open on Harrogate’s James Street

Bakers Warburtons is to open a pop-up cake shop in Harrogate next week.

The former Swarovski store at 36 James Street, which once sold diamonds, will now sell cakes throughout the summer.

The shop will sell the newly-launched Ellie Warburtons cakes, which come in eight flavours, including cookie dough and raspberry with passion fruit compote. It will not sell bread.

The cakes are being launched on a trial basis in temporary stores in Harrogate and Skipton, which will be open all summer.

People will be able to buy the cakes online after their national launch on June 21.

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Jonathan Warburton, chairman of Warburtons, said:

“This is an exciting new venture for our family business and we are taking very much an entrepreneurial approach to how we build the brand while bringing with us the core of Warburtons ethos – quality and taste.”

The Skipton pop-up shop at 18 Otley Street will open on May 28.

Full steam ahead on Harrogate’s £7.9 million Station Gateway project

Detailed designs for Harrogate’s controversial £7.9 million Station Gateway project are to be drawn up, it was agreed today.

Councillors voted to press ahead with the next stage of the scheme, which could see the pedestrianisation of James Street and Station Parade reduced to one lane of traffic,

The project, which aims to create a more attractive entrance to the town with greater priority for pedestrians and cyclists. is part of the government’s Transforming Cities Fund.

There are similar projects being run in Selby and Skipton but transport officials said Harrogate has proved the most contentious due to resistance from some businesses are worried about the impact on trade.

A recent public consultation, however, revealed public support for a town centre less dominated by cars.

A total of 45% of 1,101 respondents were in favour of the full pedestrianisation of James Street; 32% said no changes should be made and 17% backed a partial pedestrianisation.

For Station Parade, 49% favoured an option to reduce traffic to one lane, while 27% said it should be retained as two lanes and 24% said neither option was workable.

Speaking at today’s North Yorkshire County Council meeting, councillor Don Mackenzie, executive member for access, said:

“We have been lobbied quite strongly by the business community in Harrogate, of whom one or two members seem to think the gateway scheme is intended to make life more difficult for them. Those comments could not be further from the truth.

“The whole purpose behind the gateway scheme is to make all three of these town centres more attractive to visitors, especially those who want to come and spend money in our shops, restaurants and pubs.”

More detailed designs will now be completed before a business case is drawn up and a final decision is made.

A county council report said the impact on parking and traffic would be kept to a minimum, with just 45 out of 915 parking spaces lost.

The report also said reducing Station Parade to one lane would increase the average car journey time by 53 seconds, or by 1 minute 14 seconds with James Street fully pedestrianised.

Some businesses fear the removal of parking spaces and traffic lanes will mean busier roads and fewer shoppers.

Councillor Mackenzie added:

“In the past I have had concerns about the effect of one lane on Station Parade… but frankly, when I see the benefits that a one lane scheme can deliver, I believe that small additional extra time is well worth it.”

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Conservative councillor Michael Harrison, who represents the Lower Nidderdale and Bishop Monkton division, told today’s meeting it was important for the impact on traffic to be a key consideration when a final decision is made.

“This is not just about trying to persuade people to get out of the car – we have got to recognise that this area is a through-route as well.

“If there is a negative impact on travel times then we have got to acknowledge that, quantify it and make sure we have the road system working as efficiently as possible around the scheme.

“That is the right way forward and clearly we are going to do that.”

Further public consultation will now take place in autumn following the development of detailed designs and a business case.

If approved, construction could begin in summer 2022 with completion by March 2023.

Four flats could be built above James Street shop in Harrogate

A planning application has been made to convert vacant premises above Paw Prints pet shop on James Street in Harrogate to four studio apartments.

The application was made by a firm called SJM Cotech ltd, which appears to be one of a number of companies owned by Simon Jacob Moran, a Leeds property developer and lettings agent.

The property is located at 16 James Street, near the cut-through to the Victoria shopping centre. It fronts both on James Street and on Market Place to the rear. It was previously home to Thomas Cook, the travel agent.

The application would involve altering the rear of the property, on Market Place. A small retail unit would be added, while the current retail unit on James Street would be retained.

The four studio flats, which will range in size from 59 to 76 square metres, will be built on the first and second floors, which are currently vacant.

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The scheme is an amended version of one which was refused planning permission in December last year.

The previous scheme was refused because planners felt it did not contribute to the appearance of the conservation area, and because the flats would have had limited access to fresh air.

The new application has reduced the number of homes from five to four, and changed the design from 1-bedroom to studio flats.

All traditional elements of the James Street frontage would be retained, while the current modern shop sign would be replaced with a more sympathetic one.

The planning officer for Harrogate Borough Council is due to make a decision on the application by July 1.

Station Gateway scheme could increase greenhouse gas emissions

A report by consultants on the proposed £7.9 million Station Gateway project in Harrogate has found it could potentially increase greenhouse gas emissions.

The gateway project aims to improve town centre accessibility, particularly for pedestrians and cyclists, and help to achieve a net-zero carbon goal.

But net carbon emissions could increase because the reduced traffic flow in the area affected by the scheme would force some drivers to take longer alternative routes.

North Yorkshire County Council said this would represent a “worst-case” scenario, and it would refine the scheme to ensure it is environmentally friendly.

The report also highlighted the loss of up to 15 trees. They would be replaced by new trees within the scheme area at a ratio of at least one replacement for each tree lost.

In addition, there would be a net loss of parking spaces in Harrogate town centre. The scheme would, however, maintain or increase the number of disabled parking bays in the centre.

Under all versions of the scheme examined, the bandstand at the north end of Station Square would be removed, while the Jubilee memorial on the south side would remain in place. Other improvements include a proposed water fountain and ornamental planters.

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Environmental impact

The report is a preliminary study prepared by WSP, a consultancy firm.

It aims to provide information to North Yorkshire County Council and Harrogate Borough Council, which are developing the Station Gateway scheme, about the potential environmental impacts.

Council planners will use this information to determine whether a formal environmental impact assessment is needed.

The report assesses three different options:

The report forecasts that under the “do maximum” scenario improvements to pedestrian, cycling and public transport infrastructure will encourage a shift away from car use, with a reduction in carbon dioxide emissions of 1,113 tons over 60 years.

However, at the same time reductions in traffic capacity will force vehicles to take longer alternatives, which is predicted to lead to an increase in carbon emissions of 2,576 tons of CO2 over 60 years.

This suggests that the net impact of the scheme will therefore be an increase in emissions of CO2 of roughly 1,400 tons over 60 years. To put this into context, the average UK citizen produces roughly five tons of CO2 per year.

The report notes that:

“…the transformational change from the scheme has the potential to unlock further behavioural change and growth than modelled, in which case emissions reductions may be larger.”

There is no forecast of the change in carbon emissions under the “do something” or “do minimum” scenarios.

More detailed proposals to come

Karl Battersby, corporate director of business and environmental services at North Yorkshire County Council, said:

“At this early stage of development, it is prudent to consider a worst case scenario. It is that modelling that informs the screening request. This worst case shows that at this stage there is potential for a slight adverse carbon emissions impact.

“However, further detailed design will focus on achieving a net-zero position and we will present a more refined carbon assessment when detailed proposals are recommended for implementation.”

Pedestrianisation of Harrogate’s James Street moves a step closer

Council bosses in North Yorkshire and Harrogate are set to press ahead with designs for James Street and Station Parade as part of the £7.9 million Station Gateway scheme.

The project, which is being led by North Yorkshire County Council, Harrogate Borough Council and West Yorkshire Combined Authority, was consulted on back in March over plans to pedestrianise James Street and reduce Station Parade to one lane.

A report will go before the county council’s executive next week which will recommend progressing to a detailed design stage with further consultation.

Of the 1,101 who responded to the survey, 45% supported the full pedestrianisation of James Street and 49% favoured the Station Parade one-lane proposal.

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However, 17% said they favoured a part-pedestrianisation of James Street and 27% backed two lanes for Station Parade.

Cllr Don Mackenzie, executive county councillor for access, said:

“We are grateful to everyone across each of the towns who took the time to share their views in the consultation. We have listened. The next steps we are considering take into account the feedback we have received. 

“They take account of concerns raised while providing significant benefits to facilitate and encourage people to cycle and walk. There will, of course, be further consultation on detailed proposals before final decisions are taken.”

The main concerns raised during the consultation were the potential impact of increased congestion and the potential impact on businesses of reduced parking.

The county council said any pedestrianisation or part-pedestrianisation of James Street would result in loss of town centre parking.

How Station Parade might look under the new “station gateway” proposals.

It estimates that this would be no more than 45 out of 915 on-street pay and display spaces in the town centre. Currently, at peak occupancy, it is estimated there are 120 on-street spaces unused.

The pedestrianisation of James Street would also require a Traffic Regulation Order, meaning further consultation would be required.

Cllr Phil Ireland, Harrogate Borough Council’s cabinet member for carbon reduction and sustainability, said: 

“I’d like to thank those who have taken the time to complete the TCF consultation and shared their views on the Harrogate proposals.

“It’s positive to see that the proposals for sustainable alternatives to the car, and an improved and exciting public realm, have significant support from residents, businesses and visitors alike.

“The benefit of carrying out a consultation early on in the process is that we have everybody’s feedback and ideas to feed in to the next phase of detailed design work. We can now collectively work together, review the feedback, explore our options and design a 21st century travel network that supports economic growth for the region and something people can be proud.”

Further public consultation will take place in the autumn to inform proposals for implementation.

Following the development of detailed designs, a final business case will be prepared, including the outcome of further consultation, before approval is sought to implement the finalised designs.

Funding for the project comes as part of the Department for Transport’s Transforming Cities Fund and the schemes must be complete by March 2023.

The crusade to save Harrogate’s high street

Being general manager of one of the most prestigious stores on the most prestigious shopping street in Harrogate, Nick Hubbert has clear views on how to revive the town centre.

“We need to play to our strengths – beauty, flowers. Not rush down the route to do many things, like pedestrianisation.

“Let’s get through covid first. It’s not just about cycle lanes and the area around the station.”

Mr Hubbert’s views are shaped by a lifetime in retail. Last year he swapped the world of fast fashion for premium products when he left a managerial role at Sir Philip Green’s Top Shop in Sheffield for Hoopers, the family-run designer department store on James Street.

Top Shop is one of many mighty brands to have fallen in Harrogate, along with the likes of Debenhams, Swarovski and Laura Ashley. Mr Hubbert, 50, who lives in Hampsthwaite, is acutely aware of how critical the months ahead are for not only for Hoopers but the whole of Harrogate after lockdowns, Brexit and the rise of internet shopping.

He has joined Harrogate Business Improvement District, which aims to increase footfall in the town centre, as part of his broader mission to save the high street.

He says there have been some good initiatives, such as the BID’s street clean-up, but has concerns about the recent scattergun of proposals from Harrogate Borough Council and North Yorkshire County Council, which range from installing fake grass to promoting cycling and walking schemes that restrict vehicles to talk of pedestrianising streets and making traffic one-way. He says:

“The big focus at the moment has to be on the next couple of months. We need to accept the fact we have been through one of the biggest negative things in our lives. We need to think about back to basics.

“There’s been some great work done but there needs to be more synergy between the various groups.

“If we are going to do something, let’s focus on things that will make a big difference. Something that makes a statement.”

Parking on James Street

James Street, with its more upmarket retailers, is particularly sensitive to tinkering. Last year’s decision to install planters for social distancing purposes and prevent parking didn’t go down well with many traders. Mr Hubbert says:

“It was a big deal because it’s evident people used that parking to nip in and out. We put our point across but here we are without it.”

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He hopes policymakers listen to businesses before any new initiatives are introduced.

“I hope they take views on board and don’t just stream-roll things thorough because they have seven or eight million pounds and feel they have to spend it.

“That sum could be better spent on a park and ride scheme. Or we could make James Street electric car-only and have electric charge points. If we do something, let’s do something big.

“If you go down the pedestrianisation route, go for something premium so that people’s dwell time on James Street will increase but we have to have that guarantee it will be something spectacular.

“Don’t do fake grass. Don’t make it like Cambridge Street. That doesn’t look inspiring and attract footfall. There are no features. It’s just nothing.”

Last department store standing

Hoopers has felt its share of pain in the last year. Staff numbers have halved to about 35 and it has reduced trading to 30 hours a week for the time being.

It is the last department store standing in the district after Debenhams in Harrogate and Wrens in Ripon closed last year. You might think Mr Hubbert would be pleased to see rivals fold but he says:

“An empty shop in town isn’t good for anybody. We will pick up some of their sales but I’d rather see Debenhams in a strong position because it’s one of the oldest names on the high street.”

Some feel the department store concept has had its day but Mr Hubbert says the lockdown has rekindled Britain’s love affair with shops, particularly those selling premium brands.

“People have seen the high street deteriorate in the last 18 months and it’s shocked them. As much as they love the internet for convenience shopping they don’t want to see void space.

“Many regulars have come back and said ‘we are so pleased to see you back’. They like the fact that they can get that different fragrance here that is unique.

“They are definitely treating themselves to things such as luxury handbags and outfits for holidays.”

‘Biggest fight of our lives’

Harrogate has one of four Hoopers stores. Debra Angus, the managing director, visited recently. Mr Hubbert says:

“There was no doom or gloom conversation. It was all very positive. It’s given me a lot of confidence.”

But there’s no hiding the fact that these are unprecedented times. He says:

“Every retailer is having the biggest fight of their lives. For me, it’s about making the store become profitable and have longevity so we still have this great store in Harrogate.

“We are fighting to be here long-term. I’ve been in retail all my life and it’s become evident we can’t live without the high street. I’m more passionate than ever about shops staying open.

“That’s why I’m involved with the BID. I want to make a difference to not just Hoopers but also making the shopping experience better for people. I’m on a crusade to save the high street.”