600 rail replacement bus journeys between Harrogate and Leeds last year

Train operator Northern ordered over 600 rail replacement bus journeys on the troubled Harrogate to Leeds and Leeds to Harrogate services in 2019.

Figures obtained by the Stray Ferret through a Freedom of Information request reveals the scale of disruption to commuters throughout last year, which Northern blamed on “significant” engineering work, poor weather and the UCI cycling event.

Engineering work is carried out by Network Rail who own and maintain the tracks.

In January 2020, the government stripped the Northern of its franchise due to years of poor performance. The government has operated the franchise since March 1.

According to research published earlier this year by the Sunday Times and ontimetrains.co.uk, the 7.13 am Harrogate to Leeds service was the most cancelled in the UK during the first three months of 2020.

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We also asked Northern for the number of rail replacement bus journeys between York and Harrogate — which was a fraction of the Harrogate to Leeds figure.

So far in 2020, there have been over 80 replacement bus journeys between Harrogate and Leeds, but train schedules have been reduced due to the coronavirus lockdown.

The full figures provided to us by Northern are below.

The number of rail replacement buses on each line. Figures provided by Northern.

A spokesperson for Northern told the Stray Ferret:

“During 2019 there was significant engineering work, carried out by Network Rail, on the Harrogate Line which meant it was necessary to provide much higher levels of rail replacement transport than usual.

“Northern also provided additional standby rail replacement road transport throughout the World Road Cycling Championships and during the prolonged periods of adverse weather which resulted in flooding on the railway and made certain parts of the route impassable.”

Harrogate to Leeds line gets new smart tickets

Commuters travelling between Harrogate and Leeds will be able to get a new smart ticket for discounted travel from today.

It is a step towards a London-style contactless payment system and comes as part of Transport for the North’s (TFN) drive to update public transport.

The new season tickets are available on Northern and LNER services. They give passengers 10 unlimited travel days for the price of nine valid for six months.

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TFN plans to roll the scheme out on further routes. A Transport Focus survey found that over a third expect to work from home with limited travel to the work place.

TFN hopes the new tickets with a flexible season pass will work well for those workers.

Jeremy Acklam, TFN director of integrated and smart travel, said:

“Now more than ever, due to the impact of coronavirus on our travel habits, passengers need safer, better value and more convenient ways to pay for public transport. Flexi seasons will provide this for thousands of passengers.”

This is part of the £150 million integrated and smart travel programme. The next stage proposes to deliver more contactless payment technology across the North.

Opposition parties demand investment after report reveals Harrogate has ‘UK’s most cancelled train’

“Appalling” and “unacceptable” say opposition parties after The Sunday Times reported yesterday that Britain’s most cancelled train is the 07:13 from Harrogate to Leeds.   

The paper published figures from ontimetrains.co.uk which provides statistics on rail punctuality. The paper revealed that the 07:13 was cancelled 28 times out of 55 since new timetables were introduced last year- failing to run on more than half of days in the December to February period analysed.  

Northern rail was stripped of its franchise in March for consistently poor performance and is now operated by the government.  

The Harrogate Line Supporters Group says it’s been told the cancellations were due to a shortage of staff and more services than normal needing repairs and that there are also serious problems with the 07:46 Harrogate to Leeds.   

Harrogate’s Conservative MP, Andrew Jones, who was Rail Minister for 8 months between November 2018 and July 2019 declined to comment to The Stray Ferret on the Sunday Times report. He has previously criticised Northern and supported the move to government ownership.

Opposition parties in Harrogate were united in calling for more money to improve the line. Judith Rogerson, spokesperson for the Liberal Democrats for Harrogate and Knaresborough, said   

We have had to put up with an appalling service for far too long. Whilst I welcome the removal of the franchise from Northern Rail, that is only a first step in the right direction. Responsibility now lies squarely with the Government to provide the re-organisation and investment that our local railways desperately need. 

Mark Sewards of Harrogate & Knaresborough Labour party, said  

It’s completely unacceptable.. Labour has long advocated for our railways to be brought back into public control, and it seems that the government has accepted our argument by terminating Northern Rail’s contract. Money needs to be invested in the Harrogate Line and other train lines in the north of England which have been woefully neglected by a decade of Tory mismanagement. 

The Stray Ferret will be tracking the performance of rail services in the district in the coming months.