The practice manager of Kingswood Surgery on Wetherby Road has said it’s necessary to issue parking fines for its car park to deter non-patients from using it.
Kingswood Surgery and Well Pharmacy are separate entities that happen to share the same building called Kingswood Medical Centre.
On Tuesday, the Stray Ferret reported how a woman collecting a prescription at Well Pharmacy was fined £100 for parking longer than the allowed 15 minutes of free parking for non-patients of the surgery.
Shirley Hopkinson said the short time period was unfair on people collecting prescriptions when the pharmacy was busy.
However, Liz Walker, practice manager at Kingswood Surgery, said patients of the surgery, rather than visitors to the pharmacy, had priority for the car park.
Difficult to park
Ms Walker told the Stray Ferret the car park has been managed by a private company for four-and-a-half years.
The company, called Civil Enforcement, was brought in because visitors and staff at nearby Harrogate Hospital would use the car park for extended periods of time, making it difficult for patients at the surgery to find a place to park.
Ms Barker said:
“We were therefore left with no option but to introduce the current system.”
Read more:
- Woman ‘horrified’ at £100 parking fine outside Harrogate pharmacy
- Free parking at Harrogate multi-storey to encourage Christmas shoppers
Ms Barker said that signs explaining the rules were well advertised and understood, and patients of the surgery were “very supportive” of the arrangements.
“Any patient or visitor to our site can benefit from unlimited free parking through a simple car registration process on entering our reception area. We would not wish to make any changes that would have a detrimental impact on our patients’ ability to access appointments at the surgery.”
She added that the current system of fining non-patients who use the car park for longer than 15 minutes would not be changing.
Free parking at Harrogate multi-storey to encourage Christmas shoppers“Following the publication of your article, we consulted our Patient Group who agreed that they would not like to see any changes to the current arrangements.”
Parking will be free after 3pm in Harrogate’s Victoria multi-storey car park on Mondays, Tuesdays, Wednesdays and Thursdays.
The initiative will last until December 23 and will be paid for by Harrogate Business Improvement District (BID) to encourage Christmas shoppers and revellers into the town midweek.
Harrogate BID Manager Matthew Chapman said:
“Free parking in the run up to Christmas is what the town’s retailers have asked for, and I’m delighted to say it’s what we are now giving, four days a week, right up to the Thursday before Christmas.
“Victoria Car Park has acres of spaces and connects directly with the Victoria Shopping Centre, giving easy access to the heart of the town centre and the wonderful shops, bars, restaurants and entertainment venues it’s home to.
“With our Christmas lights now dazzling, Harrogate is looking absolutely fabulous and really is well worth a visit for shopping, eating and drinking.”
Read more:
- Harrogate Christmas lights switched on by ‘Harry’s Heroes’
- First Harrogate Christmas Fayre set to showcase local charities
No fines yet but council vows to replace missing Stray ‘no parking’ signs
Harrogate Borough Council has vowed to replace missing and damaged signs that warn drivers not to park on the Stray.
The signs went up in September in response to concerns that parked cars were regularly straddling the cycle lane and the Stray on Oatlands Drive.
The signs say this is a breach of the Stray Act and could result in a £100 fine.
Harrogate District Cycle Action welcomed the move and the council and the Stray Defence Association hoped the move would prevent tyre damage on Stray land.
However, soon after the signs appeared the Stray Ferret published pictures of motorists ignoring them and cars have continued to line the Stray as before, most commonly at weekends when activities like football take place.
Read more:
- New signs will ‘make people think twice’ about parking on Stray, says council
- Cycle group welcomes new ‘no parking’ signs on Harrogate’s Oatlands Drive
- Drivers defy new ‘no parking’ signs on Harrogate Stray
- Stray Views: Double yellow lines would solve Stray parking problems instantly
Despite the evidence, the council told the Stray Ferret it had not yet handed out any fines for breaches.
A council spokesperson said:
“The signage on Oatlands Drive, that reminds people not to park on the Stray, will be reinstated as we continue to work with the county council to try and find a more permanent solution.
“To date, no fines have been issued.”
It is unclear if the signs have been vandalised or fallen over. But some of the dozen installed are damaged and strewn on the other side of the road.

Some of the signs are damaged.
More double yellow lines for Harrogate
New double yellow lines are set to be painted on Harrogate’s roads to stop cars waiting on streets and causing a hazard.
A new order by North Yorkshire County Council will see new yellow lines appear on some roads across Harrogate, Pannal and Burn Bridge as well as others being lengthened and shortened.
The council has said the new measures are to encourage road safety and avoid obstructions in some busier areas.
Some of the roads included in the measures are:
- Green Lane, near Ashville College
- Harlow Avenue around its junction with Pannal Ash Road, near Rossett School
- Leeds Road near St George’s Road, off the roundabout
- Arthurs Avenue, near Harrogate Grammar School
The times parking is restricted and whether there will be double or single yellow lines can be found here.
Read more:
- Calls to improve safety of children walking to school in Starbeck
- Overnight road closures on A1(M) near Harrogate
Melisa Burnham, highways area manager at the council, said:
Drivers defy new ‘no parking’ signs on Harrogate Stray“Traffic regulation orders of this type are commonplace. These orders relating to Harrogate, Knaresborough, Pannal and Burn Bridge are to prevent motor vehicles being left on yellow lines for various reasons, predominantly road safety, by preventing obstructions or regulating vehicle movement or parking.
“All these ordered were publicised and comment invited in April. This included responses from residents.
“The restrictions will come into force at the earliest opportunity, as soon as specialist road marking contractors can undertake the work.”
Drivers have already defied the new “no parking” signs on the Stray despite warnings from Harrogate Borough Council that they risk a £100 fine or being towed away.
Within days of the council erecting the signs on Oatlands Drive at a cost of £63, pictures of vehicles parked right next to them have emerged.
The lack of compliance will add to the frustration of cyclists who are blocked from using the cycle lane when vehicles park on the Stray. This usually happens when activities, such as football matches, take place.
One side of Oatlands Drive has double yellow lines but the other side — where cars park — does not.
Read more:
- Cycle group welcomes new ‘no parking’ signs on Harrogate’s Oatlands Drive
- New signs will ‘make people think twice’ about parking on Stray, says council
We asked the council whether it has fined or towed any vehicles away since putting up the signs but we have not yet received a response.
A council spokeswoman said previously it was working with North Yorkshire County Council to find a “more permanent solution” to the parking problem.
She added that parking on the Stray breached the Stray Act 1985:
Harrogate woman appeals ‘unfair’ disc zone parking fine“A breach of the act allows the borough council — as custodians of the Stray — to issue a £100 fine to anyone caught parking on the Stray, or to have their vehicle towed away.
“We hope that the signage will make people think twice about parking on Oatlands Drive and allow cyclists to use the cycle path as intended.”
A Harrogate woman has sent an appeal to Harrogate Borough Council after a parking warden fined her for parking in a disc zone area.
Laura Vance took her son to King James’s School in Knaresborough for an induction session yesterday morning.
She had left her disc, which entitled her to park for free for two hours, in another car so wrote a note.
The note, which she left on her dashboard, stated that Laura had parked at 9am.
She headed to a shop to pick up another disc after dropping off her son but when she returned to her vehicle 40 minutes later she found she had received a penalty notice, which gave her 14 days to pay a reduced fine of £25 or £50 if she leaves it for up to 28 days.
Read more:
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Ms Vance, who is waiting for a reply from the council, told the Stray Ferret:
“I thought that because I left a note that would be enough for the parking warden. I do think it is quite unfair.
“What is the difference between my note and the disc? Both just say what time it was when you parked up.
“It is just a bit rubbish. It’s not going to put me off going to Knaresborough because I love it there but I can see how it might put some people off.”
Disc parking is common in the Harrogate district. The discs are free and entitle users to park for free for a period of time stated on the street.
The Stray Ferret contacted Harrogate Borough Council for a response. A council spokeswoman said:
Pensioner with bladder issue wins Harrogate parking fine appeal“If a customer believes that have received a penalty charge notice in error then they should follow the appeal process provided.”
A pensioner with a bladder problem, who was fined after parking in Harrogate for four minutes to use the toilet, has won his appeal.
Lee Chadwick, 78, was able to get the fine overturned at the second time of asking by sending proof of his medication.
Mr Chadwick, who lives in Markington, parked at the back of the taxi rank on Station Parade to use the public toilet, leaving his wife in the passenger seat.
When he returned his wife was explaining the situation to the traffic warden. Mr Chadwick also talked to the warden but he still issued a fine.
Harrogate Borough Council wrote to Mr Chadwick saying he could either settle in the next 14 days at the discounted rate of £35 or pay £70 if he waited longer.
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He thought the fine was unreasonable so appealed. The council initially rejected the appeal but asked for a doctor’s letter as proof of his bladder problem.
Mr Chadwick was not prepared to bother with such a request. Instead he sent proof of medication, which has now worked.
Mr Chadwick told the Stray Ferret his good news, adding:
Stray Views: has Marilyn Stowe heard of climate change?“Harrogate Borough Council has just advised me that they have cancelled the parking penalty notice.
“It means that my anticipated appearance in the Supreme Court will not come.”
Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. See below for details on how to contribute.
Does Marilyn not know about climate change?
Does Marilyn Stowe really not understand? The growth in cycling provision in Leeds or Harrogate is not to provide for the few people that already cycle.
The intention is to persuade a lot more people to cycle. Does she not know about climate change and melting polar ice?
Her article on Stray Ferret is just so incredible.
Andrew Willoughby, Knaresborough
Why prioritise cyclists when Harrogate needs parking?
I wrote to North Yorkshire County Council twice last year about the experiences of towns that have installed harmful, counter-productive cycling lanes and low-traffic neighbourhoods.
I wrote that the planners of those towns might be forgiven for not anticipating how damaging the reality of their schemes was going to be – because there were no precedents. Our councils here have no such excuse, not with the evidence from other towns writ large since 2017.
Throughout five different journeys by car, in and out of town, Monday to Friday last week, I counted 12 cyclists — in mild and sunny weather. We really don’t have many homegrown cyclists – for good reason.
The hills on Harrogate’s town-centre access routes, together with wet and windy weather, discourage cycling for local residents. Dedicated cycling lanes will never change that.
It is different for hobby cyclists. They are mostly the ones to be seen on high days and holidays, often grouped on the roads, identifiable by their distinctive apparel and indifferent to bad weather. They are rarely spotted using our shops and cafes or services.
Are we really going to make changes that prioritise cyclists over our entire population, when our town is in dire need of footfall, residents and visitors to shop and pile goods into their cars, or to drive into town to enjoy cafes and restaurants again? Surely we should be welcoming all comers and that means providing plentiful parking if we are to support the prestigious services and the famous retail heart of Harrogate.
On account of working-from-home there are already fewer cars coming into town, and perhaps fewer cyclists – a trend that may progress. Changes are coming and I think we should wait and see.
Jacky Little, Harrogate
Ripon people have chips on both shoulders
The attitudes expressed by both Harrogate borough councillors Swift and McHardy are insulting to the Scottish Nationalist Party, which exists to promote and advance the people of Scotland, and have nothing at all to do with Harrogate or Ripon.
Councillor McHardy’s response is quite typical of the constant whinging from people in Ripon, which is completely unwilling to accept that in 1974 Ripon was absorbed into the Harrogate district. We fail to see any similar grouses from other towns in the district, such as Knaresborough, Boroughbridge or Pateley Bridge, who seem prepared to work with Harrogate Borough Council to get the best deal for their locality.
Ripon seems to live in the past and many Ripon city councillors, who incidentally are often Harrogate borough councillors and North Yorkshire county councillors too, seem to regularly be elected on the basis of their anti-Harrogate Borough Council attitudes.
It’s often said that Ripon people are well-balanced because they have a chip on both shoulders.
John Edmonstone, Ripon
Read more:
- Marilyn Stowe: They’ve made a dog’s breakfast of cycle lanes in Leeds
- Ripon grievances ‘like listening to the SNP’, says councillor
Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.
Harrogate district businesses await details of support in Budget
Businesses across the Harrogate district are eagerly awaiting details of the support on offer to them in the Chancellor’s Budget, to be announced later today.
An extension to the furlough scheme, continued business rates relief and moves to support sole traders are high on the list of hopes for local business leaders.
Mike Patterson, head of employment at law firm Berwins, said support for continuing employment was vital, as well as more support being offered to self-employed people. He said:
“The furlough scheme has been a major financial lifeline for many businesses, especially those forced to close during this lockdown, and for it to continue for another few months would be a massive boost in helping to save jobs and hopefully minimise redundancies.
“We’re also expecting the Chancellor to announce a new wave of grants for the self-employed. Although this scheme could either be scrapped or scaled back from May when lockdown restrictions are expected to start being lifted and self-run businesses could reopen.
“There are then the sole traders and company directors we act for who have had no income support from the government at all. We’re aware that the Chancellor is under pressure to introduce a support scheme for those in this category and I hope to see support for those who have fallen through the gaps of previous support – up to three million people.”
Neil Addley, who runs automotive data specialist firm JudgeService, is expecting an increase in corporation tax, as well as sector-specific support. For JudgeService’s clients, keeping fuel duty and vehicle tax static would help, along with measures to support the infrastructure for electric vehicles, both for business and personal use.
Mr Addley, who launched new public survey platform YourPoll in autumn 2020, said rates reductions and a short-term cut in VAT would help the high street. However, he said he felt positive about the prospects for his businesses and the local economy over the coming months:
“Demand for vehicles and for reviews is likely to rise as we emerge from lockdown. Hospitality will reopen. People have been cooped up for the best part of a year and will be happy to splash the cash.”
His views were echoed by Marc Squires and Kevin Masheder of SignHub, who work with many hospitality clients. Marc said:
“It would be good to see the possibility of support extended as things are still up and down and it might be a while until businesses can return to normal later in the year.
“We work with a lot of local retail and hospitality businesses so, if the government can help get them going again with support and schemes to help them once they are back open, this will have a positive knock-on effect to other businesses that rely on working with them too, which hopefully will boost the local and national economy.”
For the property sector, the biggest question is whether the stamp duty holiday will be continued. Tim Waring, head of residential at estate agent Lister Haigh, said:
“Some form of tapering would be logical as a possible three-month extension would merely be deferring the ‘cliff edge’. This is not the answer to achieve market stability.
“The property market thrives on confidence and at this time, people want more than anything to hear good news. Economic uncertainties, including Brexit which seems to have dropped out of the headlines, will not produce a thriving housing market.”
Mr Waring said he also wants to see measures brought in locally to ensure town centres are able to reopen, even if some businesses do not survive. He called on Harrogate Borough and North Yorkshire County councils to work together with local businesses to bring people back to the high street, such as through lower parking charges.
Looking across all sectors, Teresa Bowe, founder of CCF Accountancy, said the government had to balance the need to maintain the economy and employment against the huge sums spent over the last year.
“I’m not expecting income tax rates to change but maybe thresholds. The government has a tricky job of clawing back the money used to support business throughout this time but they still need to balance the books.
“I expect indirect taxes to be targeted such as capital gains tax and I wouldn’t be surprised if they reduced business disposal relief. There has been talk of aligning self employed taxes to employed and they have already got closer in recent budgets, but I suspect this gap will be narrowed further.
“I hope that they keep the employers rates and allowances in place and I also hope that they do not increase the rate of tax on dividends.”
Read more:
- Harrogate business groups want Station Gateway cash spent elsewhere
- Could a Claro Road rail station solve Harrogate’s congestion?
Meanwhile, authorities across North Yorkshire are hoping the Budget will include announcements about investment in transport infrastructure.
Invest East Coast Rail has set out a raft of benefits, which it says is worth £11 billion to the economy, from improving the East Coast Main Line. The group has called for measures to encourage people to use the route more as lockdown is eased, saying confidence in its reliability is vital after 17 major incidents in 2018 cost the economy £46 million.
North Yorkshire County Councillor Don Mackenzie, executive member for access, who represents the authority on Invest East Coast Rail, said:
Harrogate survey: Parking is ‘biggest frustration’ for 70% of residents“The East Coast Mainline provides an essential transport link for North Yorkshire residents and businesses and the rail line certainly merits further investment, particularly to address capacity constraints.”
Parking in the town centre is the “biggest frustration” for 69% of Harrogate residents.
The Stray Ferret worked with Your Poll by Judge Service to survey nearly 1,500 people in Harrogate.
All surveys with more than 1,000 respondents are statistically valid. Thank you to everyone who took the time to fill it out.
What are your biggest frustrations with Harrogate’s town centre?
By far and away, parking came out on top for frustrating residents.
48% (678) of respondents said that parking was too expensive and a further 21% (295) said there are not enough spaces.
“Get rid of the stupidity of parking charges or we will have a ghost town that nobody will visit and it will bring no money in to the town.” – anon.
“Horrified how the smartest town in Yorkshire is now full of empty shops with very few iconic shops left to attract visitors. Free parking is a necessity.” – anon.
Next on the list came the growing frustration with the town’s choice of shops. 51% (734) said there wasn’t a good enough range.

What is your biggest frustration?
17% said the town’s environment is poor, 11% said their favourite shop or restaurant had closed, 5% said public transport is an issue and 3% said there are not enough bars or restaurants.
“Free parking will simply be used by employees of shops. Or it will be used by people like me, who will simply park my car up by the station and go into Leeds.” – anon.
“I would probably visit the town more if it were cheaper to park. Parking cost makes us rush and less likely to stop and eat.” – anon.
The survey also asked where people park. Despite complaints about parking charges, 361 of respondents pay to park on street or in multi-storey car parks.
Disc parking was the next most popular option at 317 respondents and then came parking outside the centre at 101 respondents.
Pedestrianisation still divides the town
As social distancing came into place local councils accelerated pedestrianisation but it’s an idea that still divides in Harrogate.
The clearest divide is by age. 40% of those over 66-years-old said they disagreed or completely disagreed with pedestrianisation. None above the age of 86-years-old agreed with pedestrianisation.
In contrast, nearly 50% of those in the 36 to 45 age bracket agreed with pedestrianisation. Those younger than 36-years-old also answered in a similar fashion.
Another clear divide was between business owners in Harrogate, of which just under 30% agreed with pedestrianisation, and restaurant and pub owners, of which close to 80% agreed with pedestrianisation.
There was little difference between answers on pedestrianisation of James Street, Princes Square and Albert Street.
We will publish the full results to our survey and send them to the council and the MP on Wednesday


