Speeding, mental health and activities for young people are among the main issues concerning Knaresborough residents, according to a new survey platform.

Multiple town groups set up Knaresborough Voice this year to give local people the opportunity to discuss what matters to them. With devolution looming, the groups wanted a platform for people to discuss where investment in the town should go.

Knaresborough Chamber of Trade, Knaresborough Connectors and North Yorkshire County Council are among those supporting the venture.

The platform uses technology called Polis – an artificial intelligence-driven software designed to find communities’ complex views.

People offer anonymous responses or agree and disagree with other people’s statements on certain topics.

Three conversations so far

So far, the platform has been used to start three conversations:

• What’s most important in making Knaresborough an even better place to live and work?
• Should there be a default speed limit of 20mph – rather than 30mph – in the town and in residential areas?
• The state of mental health in the area after the two years of covid.

The conversation about what’s most important in Knaresborough is the first to be completed.

It generated 116 responses, which received almost 5,700 votes.

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Over 80% of respondents agreed there needed to be more opportunities for young people; that the town should welcome diversity; that there is a need to fill the gaps in the town centre offer; that pavements needed to be kept tidy and safe and that more needed to be made of York Road car park.

The groups behind Knaresborough Voice hope it will become a well-used platform for debate that can impact decisions made by local councillors.

Peter Lacey, a chamber committee member, said:

“The platform was set up in the light of devolution to collect views and connect community groups. A conversation starts by a someone suggesting a topic and we work to shape the statements and post the survey.”

The findings will be taken to Knaresborough Town Council next month in the hope they will be used to shape its decisions.

A new polling platform has been launched with the aim of cutting through online hate and trolling to find Harrogate’s shared views on key issues facing the district.

Harrogate District Consensus invites residents into an anonymous online space to vote on and debate issues including housing, schools and transport, with the data released to everyone whether they take part or not.

It is hoped the tool will be used not to measure division, but construct consensus that local politicians listen to and take into account.

The platform has been set up by Harrogate lawyer Andrew Gray and uses Polis – an artificial intelligence-driven software designed to find communities’ complex views.

Mr Gray said his idea to use the software was driven by a dislike of the tone of social media debates, as well as changing behaviours due to covid.

He explained:

“When covid came along I saw that everybody was moving online and I thought there must be better technological ways of doing democracy.

“Things can get quite hostile online and what we have seen with cancel culture is that some people are scared to speak out about a subject because they think they will get shouted down.

“The best conversations that we can have are when people express their views, but also listen to others and learn something new.

“That is what happens with Polis as every conversation has a life of its own and will find the consensus.”

Other issues which are already up for debate on the Harrogate District Consensus website include how to better use the Stray and whether Harrogate should host more cycling events after the 2017 Tour de Yorkshire and 2019 UCI Road World Championships.

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Local democracy is another topic and Mr Gray said he believes the platform could not have been launched at a better time with the upcoming North Yorkshire Council elections.

He said:

“If enough people use the platform then all of the local political parties and independents can use the data to their liking.

“And if this happens, I don’t think there will ever in the history of our country be more polling data for a single town than there will be for Harrogate ahead of this May’s elections.”We are going to know where Harrogate is at with things like bins or the hospital – and all of these key points will be known like never before.”

Consensus

Polis has been used all over the world by governments, academics and citizens. Born out of Seattle in the USA, it allows participants to share their feelings and to agree or disagree with others, like any other social media platform.

However, what makes it different is that the platform does not highlight the most divisive statements, but gives more visibility to the most consensual ones. These are comments which find support not only in one cluster of people, but across other groups too.

The first survey in Harrogate was about the town’s £10.9 million Station Gateway project which attracted around 24,000 votes from 460 participants in a single week.

The survey found most people were against the now-approved project, but it also produced very granular data and new ideas which the survey organisers say “could and should be explored”.

The software is also being used in Knaresborough under a separate project to create conversation and gather data about where the town should be heading.