Passengers faced with ‘significant queues’ at Leeds Bradford Airport

Passengers were faced with long queues at Leeds Bradford Airport this morning.

Staff worked their way down the queue, which is pictured above at 5.30am, to get people onto their flights.

Passengers reported that people were queuing “all the way through the building”.

It comes as Leeds Bradford Airport recently apologised for the ongoing issue at terminals earlier this week.

One passenger, who did not wish to be named, told the Stray Ferret that staff were doing their best to tackle the problem.

They said:

“There has been significant queues.

“The system is better now, but people should get here early. The staff were really trying their best to get the queues down.”


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The passenger added that those queuing at 5.30am managed to make their flights.

It comes as airports across the country continue to deal with passenger numbers returning to pre-pandemic levels.

Earlier this week, Vincent Hodder, CEO of Leeds Bradford Airport, issued an apology for the queues at terminals.

“I’m sorry for all passengers that have had a negative experience travelling at LBA in recent weeks and want to assure everybody across the region that we have solutions in place to fix these problems as quickly as possible.”

Harrogate pharmacy customers face long queues outdoors

Queues of up to 20 people waiting for up to an hour to be served have been reported outside a Harrogate pharmacy.

Several residents have contacted the Stray Ferret to complain about regular queues at Lloyds Pharmacy on Knaresborough Road over the last three weeks.

Signs in the pharmacy window say a new dispensary system and lack of staff is creating additional workload.

One resident, Brian Souter, said he gave up after queueing for 30 minutes when there were still eight people in front of him.

He said there were about 20 people queueing, including older people, and said the company needed to ensure the pharmacy had enough staff.

“I can’t stand for very long so I had to leave after 30 minutes. They were doing two in at a time.

“I rang head office to complain about a week ago, it’s not down to the staff inside, they can only do what they can with a few staff. Head office need to come and help.”

A sign outside the pharmacy.

Other residents have also contacted the Stray Ferret to say they endured long queues of between 15 minutes and an hour for prescriptions.

One resident, who lives close by but asked not to be named, said the pharmacy was usually “very efficient” but long queues had become the norm. He said:

“A lot of people are elderly or infirm and to have them waiting outside for up to an hour is ridiculous.”


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A spokesperson for Lloyds Pharmacy said:

“It is always our priority to ensure our patients, customers and colleagues are safe and that all our pharmacies are open and accessible.

“Recruiting new pharmacists became more challenging during the pandemic, and this continues to be the case. We have an action plan in place to address staffing issues.

“In addition, a software issue that caused our dispensary system to run more slowly than normal impacted this pharmacy, causing some delays for the pharmacy team and its customers and patients over the weekend.

“A resolution was swiftly identified and quickly deployed to return the system to normal dispensing speeds.”