An appeal has been launched to find more volunteers as Pateley Bridge looks to support its most vulnerable residents through lockdown.

In the first lockdown, the Spar on the High Street became the centre for community support, delivering food and other essentials to people who were shielding or could not get out.

Tilly Chandler, whose family owns and runs the shop and Yorkshire Born and Bread bakery, said it was still making 30 free home deliveries a week to people in isolation in Pateley Bridge and neighbouring villages.

Pateley Bridge in lockdown.

However, extra volunteers will be needed if demand increases as more people in Upper Nidderdale self-isolate or shield. Ms Chandler told the Stray Ferret:

“At one stage we were handing up to 90 deliveries a day, with support from 60 volunteers. If there is a sudden surge in demand, we will need more volunteers to come forward. Anybody wanting to lend a hand can call the Spar shop number.”

In addition to the 30 weekly home deliveries that are ongoing, there is a click and collect service for people able to come to the store. Ms Chandler added:

“Some people who have been stuck at home have found it good for their physical and mental health to get out in the fresh air and use the visit into town as part of their exercise.”

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The Chandler family took over the Spar Shop in Pateley Bridge in 2016 and as 2021 approaches, they hope to put a year of floods and pandemic behind them. Lee Chandler tells their story for the Stray Ferret.

On Valentine’s Day, people were buying wine and chocolates for a romantic night in, but the following morning Storm Dennis hammered the UK and Nidderdale.

Over three days, we went from a relatively quiet start to 2020, into the teeth of gales, deep waters and floods.

As the River Nidd rose to its highest recorded levels and shops and businesses in Pateley Bridge were flooded, who could have known this was just the precursor of worse to come?

Back in February, many members of the community pulled together to save the High Street – among them, James Clarkson, Hillary and Roger Jefferson (even though Roger was recovering from heart surgery), County Councillor Stan Lumley, Aaron Dunn, Chris Hawkesworth and many more.

Flooding in Pateley Bridge at the beginning of the year. Photo by Sharon Clarkson

Just as we completed the clean-up and, like the town’s other retailers, started putting out the stock for Mother’s Day and Easter, we were back in crisis.

A virus that only medical experts and scientists had heard of came sweeping across the world. Nobody was safe.

While Nidderdale has not suffered the same level of infections and deaths as other parts of the Harrogate district, the lockdowns from March to June and November to early December temporarily closed the majority of businesses in the town.

However, with people isolating in their homes in Nidderdale and the Washburn Valley, we were among the essential retailers allowed to remain open and found our shop transformed into a kind of distribution hub.

Countless boxes and bags containing food and drink, prescriptions, pet supplies, books and DVDs were assembled for delivery by an army of more than 60 volunteers coordinated by Nidderdale Plus with fabulous assistance from the Rev Darryl Hall.

More than 90 deliveries went out on some days – both near and far, including urgent supplies that went up Greenhow Hill by bicycle with trailer ridden by Heather Tuffs, an instructor from Bewerley Park Outdoor Learning Centre – itself in lockdown.

We also had the ‘buddy scheme’ checking on the vulnerable and set up a food bank donation point which remains to this day. It is run by Bewerley Park and Nidderdale Plus.

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Staff at Spar and other shops that remained open worked extremely long hours, in a collaborative community effort – that also saw us, later in the year, clubbing together to support the town’s Christmas lights appeal.

With our late-night Christmas shopping event another casualty of covid-19, the extended lights have brought us some cheer and we will have them for years to come.

In among all this, we took over the local bakery just across the road, which had closed before the first lockdown – some might call us gluttons for punishment!

It has been a challenging year, but we kept our heads above water, maintained our sense of humour and hope to come out of it stronger.

At the height of the coronavirus crisis, Helen Flynn, co-chair of Nidderdale Plus, vowed that nobody in Nidderdale or the Washburn Valley would go without help.

The community hub based in Pateley Bridge has been playing a key administrative role in marshalling an army of volunteers.

Among the 600 people to come forward was a team from Bewerley Park Outdoor Learning Centre – itself temporarily closed because of the COVID-19 pandemic.

The centre’s instructors Ian Coates and Heather Tuffs, along with trainees Byrony Hart and Rowan Bonney rallied to the call.

Over four months, they walked, cycled and drove thousands of miles, making free deliveries of vital items to people stuck in their homes.

Jenny and Frank Braithwaite, who were among the hundreds of people in Nidderdale to receive home deliveries during the coronavirus lockdown

Help for people in self-isolation continues, but is not as intensive as it was at the outset, when the team worked six days a week.

Over the period, a close working relationship grew between the Bewerley team and the Chandler family, whose Spar Shop, at the foot of Pateley Bridge High Street, became a centre for handling telephone orders and assembling and distributing boxes and bags containing food, drink, prescriptions, pet supplies and other essential items.

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The goods were supplied by the Spar shop and a host of other retailers in the town.

While making her deliveries on a bicycle with a trailer provided by Bewerley Park’s former head, Sam Cook, Heather Tuffs was also collecting stories, messages of thanks, photographs, anecdotes, poems and hand-drawn pictures for a book which she has called Lockdown 2020.

Heather told the Stray Ferret:

“I was inspired by the way in which the Chandlers were going the extra mile to help people and thought it needed to be recorded and recognised that, at a time of need in Nidderdale, they rose to the occasion.”

She added:

“It was also a way for me to say thank you for being able to meet so many lovely people in parts of Nidderdale I’d hadn’t previously been to.”

After hard days of pedal-powered deliveries – some of them involving the steep climb up Greenhow Hill – Heather wrote, designed and published her book, paying for it from donations made by the people who appear in it.

Its 160 pages capture the community’s response to the coronavirus crisis.

Retailers such as Kendall’s and Weatherhead butchers, fishmonger Fish With a Twist, Pateley Bridge Pharmacy, Park View Stores, Dales Market Corner, the Sandwich Box, worked in collaboration with the Chandler Spar Shop, Nidderdale Plus, The Rev Daryl Hall and countless volunteers.

The publication, which includes a touching reference to husband, father and grandfather Colin Chandler, who died in November 2007, came as a complete surprise to the family.

Speaking on behalf of them, Lee Chandler, said:

“We already know that Heather is a very special, kind and caring person and her book, which brings both smiles and tears, is something that we will treasure for the rest of our lives. We’re sure Dad would have been proud.”