Police release CCTV image after theft in Harrogate Victoria Shopping Centre

Police have released CCTV images of two people they would like speak to following a theft in Harrogate town centre.

North Yorkshire Police said the incident happened at TK Maxx in the Victoria Shopping Centre at 10.07am on August 31.

A man stayed by the exit of the store while a woman selected nine designer handbags, valued at almost £480, and left the shop without paying.

Officers have launched an investigation and released CCTV of a man and woman.

A North Yorkshire Police statement said:

“Officers are asking members of the public to get in touch if they recognise the woman or the man, who had distinctive long hair tied up, as they believe they may have information that could help the investigation.

“Anyone with any information is asked to email hazel.simms@northyorkshire.police.uk or call North Yorkshire Police on 101 and ask for PC1338 Simms-Williamson.

“If you wish to remain anonymous, you can pass information to Crimestoppers on 0800 555 111.

“Please quote reference number 12230164126 when passing on information.”


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Honeybees given new home on Harrogate shopping centre roof

Honeybees are making their home in the heart of Harrogate after new hives were installed on the roof of Victoria Shopping Centre. 

The move comes due to a partnership with Spa Bees, a Harrogate-based not-for-profit organisation dedicated to honeybee conservation. 

The purpose of the hives is to create a safe habitat for the bees, which play a crucial role in pollination and the overall health of the environment, promoting sustainability and enhancing biodiversity in the town centre. 

Stuart Gibson, of Spa Bees, said: 

“We were delighted to be contacted by Victoria Shopping Centre to install two beehives on the shopping centre roof. Bees will generally collect pollen within a one-mile radius of their hive, but they will travel farther afield, so there are plenty of trees and plants for them to tend to around the town centre and beyond.

“Developing this project, there are also plans to plant flowers in planters on the rooftop which will encourage more insects and pollinators to the area.” 

The beehives are expected to produce a significant amount of honey, and Spa Bees hopes to host a pop-up at Victoria Shopping Centre over the coming year to sell its honey. 

James White, centre manager of Victoria Shopping Centre, said: 

“We are thrilled to have partnered with Harrogate Bees. At Victoria Shopping Centre, we are committed to sustainability and eco-conscious practices, and the installation of these beehives aligns perfectly with our efforts to create a more environmentally friendly space for our community. 

“Through our collaboration with Harrogate Spa Bees, we are excited to engage and educate the public about the importance of honeybee conservation and the positive impact it has on our environment.” 


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Police issue CCTV image after assault in Harrogate shopping centre

North Yorkshire Police has today issued a CCTV image of a person that they want to speak to following an assault in Harrogate.

The incident, which occurred in the Victoria Shopping Centre, happened on Wednesday 21 June 2023 at approximately 12.30pm.

The suspects spat at one of the victims and removed the second victim’s  glasses and then stamped on them.

Officers have now appealed to the public to get in touch if they recognise the person in the CCTV image.

A police statement added:

“Officers are now asking members of the public to get in touch if they recognise the person in the image as they believe they will have information that will help the investigation.

“Anyone with any information is asked to email Georgia.Ladly@northyorkshire.police.uk  or call North Yorkshire Police on 101, and ask for Georgia Lady.

“If you wish to remain anonymous, you can pass information to Crimestoppers on 0800 555 111.

Please quote reference number 12230114298 when passing on information.”


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Cornish Bakery to open on Harrogate’s James Street

A Cornish Bakery is set to open on Harrogate’s prestigious James Street.

The eat-in or take-out bakery will be based in the former Paperchase unit that closed at the end of May.

Cornish Bakery , which has more than 50 shops in the UK, sells pasties, breakfast pastries, cakes and coffees. It also provides a mail order service.

It is one of six new bakeries planned this year by the firm, which in February announced pre-tax profits of £3.1 million in the financial year ending May 2022. Its nearest store is currently in York.

Agents acting on behalf of Cornish Bakery founder Stephen Grocutt have submitted plans to North Yorkshire Council to display new signs outside the building.

Paperchase closed in May.

Recruitment adverts for positions within the company in Harrogate have also appeared online.

The planning documents do not say when the store will open. However,

The shop will be close to the Cornish Pasty Bakery in the Victoria Shopping Centre as well as two town centre Greggs, which also sells pasties.


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Fashion event set for return after boosting shops’ sales in Harrogate

Retailers in Harrogate have been celebrating after analysing the results of a fashion-focused day designed to boost the town centre.

The Celebration of Fashion, organised by Harrogate Business Improvement District, saw hundreds of garments brought to the catwalk by dozens of local models.

Wall-to-wall sunshine helped to bring out the crowds for the event outside Victoria Shopping Centre, while the Stray Ferret, as media partner, shared it with tens of thousands more viewers online.

The catwalk was filled with everything from charity shop finds to wedding dresses, featuring outfits from retailers including LK Bennett, Marks and Spencer, Morgan Clare, Primark and more.

The organisers and participants have now analysed the results for the day and they make for impressive reading.

Harrogate BID manager Matthew Chapman said:

“We are very proud to have planned and delivered such a successful event, working with the Stray Ferret and Victoria Shopping Centre.

“Over 40 retailers took part in the day, with over 20,000 visitors walking through the shopping centre during the event. The retailers all saw an increase in sales in the days and weeks after, with certain items that had been showcased selling out on the actual day – which is fantastic to hear.

“We are very much hoping the event will return in 2024 and that it will be bigger and better.”

Crowds watch the action on the catwalk

For Hoopers, the make-up demonstration created an “instant reaction” in encouraging customers to shop in the store, and the menswear department saw a “great reaction” after the wedding and bridal show.

General manager Nick Hubbert said:

“The day was fantastic and for me personally it was about working with the local community of retailers.

“Commercially it’s more of an advert and opportunity to show case our fashion offer, more of the planting the seed and awareness of the product available in Hoopers.”

Adding his voice in praise of the event, Victoria Shopping Centre manager James White said:

“Wow – I think it’s safe to say that the Harrogate celebration of fashion was a true success. I, along with everyone in the town, was truly blown away!

“The event brought a brilliant energy to the town centre, and it was fantastic to see that reflected in both sales and footfall for our retailers. We were thrilled to be able to host the event at Victoria Shopping Centre.”


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Gallery: Sunshine and crowds make Harrogate Fashion Show a hit

Hundreds of shoppers basked in the sun last weekend for the Harrogate Fashion Show.

The event, organised by Harrogate Business Improvement District with the Stray Ferret as media partner, saw retailers show off their latest collections.

Models took to the catwalk throughout the day outside Victoria Shopping Centre, which sponsored the event.

A seated area enabled fashionistas and passers-by to soak up the sun and see the latest styles.

The day was divided up into different fashion themes – the summer season, upcycling, wedding wear, Harrogate on the high street, activewear and children’s celebration.

Here are some pictures from Saturday’s event.


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Ping pong parlour returns to Harrogate

A ping pong parlour has returned to Harrogate’s Victoria Shopping Centre.

The attraction, which was set up by Harrogate Business Improvement District, will be open for seven days a week during retail hours.

It includes four table tennis tables and bats and balls are provided.

The BID is funding the free initiative as part of its mission to encourage people to visit town centre shops.

Matthew Chapman, Harrogate BID manager, said:

“This is ever popular with workers and students alike and evidentially brings people into town. It is open until mid-July before it will take a short break for the Harrogate Floral Summer of Celebrations’ immersive exhibition. It will then return and run through to the autumn.

“Table tennis is a great sport, and anyone can play it, no matter how young or how old. This parlour is for the public to use, free of charge. All we ask is that if there are a lot of people wanting to play, then please be sensible and don’t hog the tables too long. Give others a chance.”

The BID is encouraging people to come along and take part and there will be a monthly competition for those who ‘check in’ through a QR code to win a £50 Harrogate Gift Card.


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Harrogate fashion show to celebrate town’s retailers

Harrogate is to celebrate its mix of retail shops with a fashion show in the town centre.

The Celebration of Fashion event on Saturday, May 20, will be hosted by Harrogate BID and is sponsored by the Victoria Shopping Centre. The Stray Ferret will cover the show as media partner.

The aim of the fashion show is to showcase what Harrogate has to offer in terms of high street chains and independent boutiques, and to invigorate the high street.

A pop-up catwalk will be installed in the town’s Victoria Shopping Centre piazza area and retailers will host in-house pop-up experiences to attract customers.

Morgan Clare, Hoopers, Specsavers, Lush and Primark have already signed up to take part, demonstrating the level of interest in the event from the outset.

Harrogate BID manager Matthew Chapman said:

“Harrogate is renowned for being home to many retailers that offer visitors the opportunity to purchase the latest trends in fashion, whatever the occasion.

“What could be better than retailers coming together to display their unique offering and for visitors to head to the piazza and take a tour of the Harrogate Celebration of Fashion’s programme of events – to see what fashion suits them?”

The fashion show will run from 10am to 5pm.

Retailers wishing to showcase their ranges, from wedding collections to activewear, vintage to seasonal outfits, are invited to secure their place by emailing info@harrogatebid.co.uk.


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Harrogate council’s biggest moments: A shopping revolution, Royal Hall rebirth and controversial new offices

With Harrogate Borough Council in its final days, the Local Democracy Reporting Service looked at five major moments that defined it.

From controversy over the Harrogate conference centre to the move from Crescent Gardens to the Civic Centre — the council has played a major role in the look, feel and development of the district for the last 49 years.

As well as searching the archives of the Harrogate Advertiser we spoke to some of the people who were involved at the time to give a picture of how these five events unfolded.

1992: The future of shopping comes to Harrogate

Speak to a Harrogate resident over the age of around 40 it’s likely they will talk with fondness about the town’s former indoor market that was demolished in 1991.

For some, shopping has never quite been the same since the council approved the demolition so it could be replaced with the £50m Victoria Shopping Centre.

The old market was well-loved and included butchers, fishmongers, florists, needlecraft shops, second-hand book and record shops and much more.

But the late 20th century was the era of the shopping mall and there were hopes in Harrogate that a more modern facility would revitalise the town centre and attract major national brands. The market traders would be invited to take the space downstairs as part of the project.

Funding came from National Provident Institution and it was developed in partnership between Harrogate Borough Council and Speyhawk Retail plc.

The plans included a council-owned 800-space multi-storey car park on the other side of the train tracks with a bridge to connect shoppers.


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But the scheme was developed during the recession of the early 1990s that hit the town hard.

Harrogate’s bus station had been boarded up due to financial difficulties and the letters pages of the Harrogate Advertiser was full of fears about the town becoming a wasteland of empty shops and buildings.

During construction, market traders were moved to a temporary market on Station Parade while they eagerly awaited their new home to open.

Excitement was building and in early 1992 the Harrogate Chamber of Trade and Commerce suggested good times were finally around the corner. It called on the Harrogate public to be more positive.

The business group had a punchy statement published in the Advertiser. It said:

“We’ve had enough! We’re sick and tired of the Harrogate and district moaners. All they do is complain, complain, complain and never look for the encouraging signs all around us.”

The Victoria Shopping Centre was designed by architects Cullearn & Phillips and was inspired by Palladio’s Basilica in Vicenza.

But its most controversial aspect were the sculptures depicting customers and staff on the balustrade around the roof line.

Harrogate historian Malcolm Neesam desribed the statues as “quite hateful” resident Simon Townson told a reporter they were “grotesque and not for Harrogate” and the Harrogate Civic Society led calls to see them removed.

However they are still there to this day after the developer insisted they were a fundamental part of the design.

In the summer of 1992, Speyhawk revealed that 40% of the units had been filled by brands including Tie Rack, Levi’s and the Body Shop.

The underground market hall was opened on October 20 by then-mayor of Harrogate Barbara Hillier, with the rest of the shopping centre opening on November 9.

There was a wave of optimism from shoppers who described the town’s new venue as the future of shopping.

There were 54 units for market traders on the ground floor and they were quickly occupied. Butcher Brian Noon told the Advertiser in 1992:

“I think its brilliant! The developers have thrown a lot of money at it to make sure the building is tip-top.”

Harrogate Wools owner Bill Lee was similarly optimistic about the building’s future. He said:

“It will bring people back to Harrogate because they definitely have not been coming. I haven’t heard one complaint.”

The Victoria Shopping Centre was built in the years just before internet shopping took hold, which was perhaps not to have been foreseen.

Enthusiasm slowly ebbed away during the 1990s and 2000s as the market traders on the ground floor left one-by-one.

Today, the Victoria Shopping Centre still features big high-street names like WHSmith, TK Maxx and HMV. The town’s post office also moved there in 2019.

It’s now owned but not run by Harrogate Borough Council. The Local Democracy Reporting Service revealed last year its value has fallen by more than 80% in 10 years.

Harrogate Borough Council said it could receive a boost in shoppers if another controversial scheme, the Station Gateway, goes ahead.

But that will be a decision for North Yorkshire Council.

2008: A dilapidated Royal Hall brought back to former glory

The Royal Hall’s halcyon days saw it host the likes of the Beatles as well as the music, arts and comedy stars of the time.

But by the turn of the twentieth century, Harrogate’s grandest council-owned building had fallen into rack and ruin. In 2002 it closed to the public after part of its famous ceiling collapsed.

It’s downfall was in part, due to the town’s conference centre being such a drain on the council’s resources, according to the book Kursal – a History of Harrogate’s Royal Hall.

Royal Hall by Jim Counter

Royal Hall by Jim Counter

It was in such a poor state of repair that the unthinkable was being broached by councillors — after almost 100 years the Royal Hall could be condemned and demolished.

Refurbishment was originally estimated to cost £8.56m with the council likely to having to stump up £2m from its own coffers. The remaining amount would come from a Heritage Lottery Fund grant.

However, there were fears the risky project could potentially bankrupt the authority.

Its emotional importance to the town was not only felt by residents in the town but by performers too.

David Hirst, who led the world famous brass band the Brighouse and Rastrick Band, made his plea from the stage of the Royal Hall in 2000.

He urged the audience, reduced in capacity because the theatre’s upper circle has been closed due to the crumbling concrete, to “get those letters in” to the council and back restoration. He said:

“This building is part of the Harrogate heritage, part of the tone of Harrogate.”

The Royal Hall Restoration Trust was formed in 2001 after then-leader of the council, Cllr Geoff Webber, suggested to the chairman of Harrogate Civic Society, Lilian Mina, that the council would welcome the support of an independent organisation whose prime role would be raising money for the refurbishment.

Then followed tea dances, school concerts, charity balls and other events, which raised £2.7m for the restoration — far more than the £1m it originally expected.

Lilian Mina died in 2008 and Geoff Webber died in 2021 but his son Matthew Webber, who is currently a Liberal Democrat Harrogate councillor, paid tribute to those who spearheaded the campaign to save the Royal Hall.

It was officially re-opened by patron of the trust Prince Charles in 2008 after six years of works.

Cllr Webber said:

“I am very proud of the work done by my late father as council leader at the time in conjunction with the Lilian Mina and the Royal Hall Preservation Trust that led to the Royal Hall being returned to its continued use today.”

2017: Goodbye to Crescent Gardens and a new home

Like the conference centre throughout the 1980s, it was Harrogate Borough Council’s move away from Crescent Gardens that dominated council-business during the mid-2010s.

Crescent Gardens had been used by HBC since 1974 and before that was used by the predecessor council in Harrogate ever since it opened on Halloween 1931.

But by the 21st century, the neo-classical building was showing its age and had become expensive to maintain for the council.

In 2010, the Conservative and Liberal Democrat coalition government came to power and councils were ordered to find savings under its programme of austerity.

Harrogate Borough Council's Civic Centre

The civic centre at Knapping Mount.

For the council, Crescent Gardens was an obvious place to look.

The council put forward several proposals, which included refurbishing Crescent Gardens, but it ultimately decided to build new offices on land it already owned at Knapping Mount off King’s Road.

At the time, it said the build would cost £8m although the move, as well as the selling off of other offices, would save around £1m in year due to reduced costs involved with maintaining the older buildings.

Tantalisingly for the council, there were hopes it could sell Crescent Gardens to a luxury developer. 

Then-council leader Don Mackenzie was quoted saying it could generate an investment of up to £30m into the district’s economy.


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Another former Conservative council leader, Anthony Alton, told a meeting the move was probably the biggest decision the council has taken since 1974. He added:

“We are in a continuing economic downturn which means that we have to make every penny count.”

The move to the Civic Centre was always contentious.

The Liberal Democrats argued that £2.5m should be spent on a refurbishment of Crescent Gardens and the Knapping Mount site should be sold for affordable housing.

They also criticised its circular design, saying it would increase costs.

By 2015, rumblings of another local government reorganisation in North Yorkshire were beginning to gather pace and questions were being asked about what would happen to the Civic Centre if there was no longer a council in Harrogate.

Vicky Carr is a former reporter at the Harrogate Advertiser and current deputy editor at the Stray Ferret. 

She remembers the subject coming up at a heated Harrogate Chamber of Trade and Commerce meeting that year. 

She said:

“Someone wondered whether it made sense to be spending millions on a new headquarters for a local authority which, under government policy, was likely to be abolished within a decade.

“HBC offered reassurances that, should devolution go ahead, a shiny new civic centre would make Harrogate an ideal place for a new unitary authority to have its headquarters.

“Fast forward eight years and, while North Yorkshire Council will use the civic centre for some staff and services, it is keeping its headquarters firmly rooted in Northallerton.”

In 2020, the Stray Ferret published an investigation that estimated the land at Knapping Mount was worth £4.5m to the council, taking the project’s overall cost to £17m. However, the council has always disputed this.

Apart from during the covid lockdowns, council staff have been using the Civic Centre since December 2017.

Crescent Gardens on the other hand is still empty, almost five years’ since Harrogate Borough Council moved out.

The council originally announced it would sell it to property developer Adam Thorpe who had plans for a £75m redevelopment including luxury apartments, an art gallery, underground car park, swimming pool and restaurant.

But two years later, Mr Thorpe’s company ATP Ltd fell into administration with debts of almost £11m, including £24,394 owed to the council.

Crescent Gardens then went back up for sale and was eventually bought for £4m by Impala Estates in 2020.

The Harrogate-based developer was granted planning permission last year for a major refurbishment of the building that will see two-storey extension, rooftop restaurant, gym and new office space.

New Look in Harrogate to close

New Look is to close its store in Harrogate’s Victoria Shopping Centre.

Signs have gone up in the window of the shop saying it will close on February 26.

The fashion retailer sells women’s clothing at its large Harrogate site, which is particularly popular with teenage girls.

A source at the store said customers and staff were “gutted and upset” at the news. They added that the company wanted to remain in Harrogate but finding a vacant store large enough had proved difficult.

The Stray Ferret understands about eight jobs are affected by the news. The nearest New Look shops are in Leeds and York.

A New Look spokesperson said:

 “As part of the normal course of business, New Look occasionally closes sites, but also opens new stores when the right opportunities arise.

“Our most recent new openings were in November 2022 and we have plans for further openings in the first half of this year.”


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The Stray Ferret contacted the Victoria Shopping Centre this morning for further details but was told it had no information to share on the matter.

The news comes less than two weeks after River Island closed its Harrogate store.

New Look, which was founded in 1969, has about 440 shops in the UK.