Inspectors have found North Yorkshire Police’s investigations of child protection cases are poor and need to improve.

A highly critical report published today by Her Majesty’s Inspector of Constabulary and Fire and Rescue Services found that the force does not prioritise safeguarding and child protection highly enough.

It said standards of investigation in relation to child protection were poor and arrangements were not “consistently providing either the quality of service or a good enough response”.

The report said in some cases “highly vulnerable” children went missing from children’s homes, but officers would record those incidents as “cause for concern” rather than missing — which meant officers did not look for them.

Inspectors, who conducted the assessment from November 1 to 12 last year, examined 73 cases where children had been at risk. The report said:

“We assessed the force’s child protection practice as good in 13 cases, requiring improvement in 34 cases, and as inadequate in 26 cases. This shows the force needs to do more to give a consistently good service for all children.”

‘No specialist training’ for most staff

The report added that staff training and awareness measures had relied on the use of email and online training packages. The report said:

“A large proportion of the officers dealing with child abuse investigations have had no specialist child abuse investigation training. The force has recognised this, and it has booked specialist courses for officers in early 2022.”

Another criticism was that the force doesn’t share information with safeguarding partners early enough.

HMIC made a number of recommendations to the force, which included:

• speaking to children, recording their behaviour and demeanour, listening to their concerns and views, and using that information to make decisions about their welfare;
• supervising investigations to make sure the force pursues opportunities and avoids delaying cases unnecessarily; and
• promptly sharing information with safeguarding partners.

Andy Cooke, Her Majesty’s Inspector of Constabulary, said:

“North Yorkshire Police’s senior leaders want to protect children and give them better outcomes, and we found some good examples of the force protecting children in need of help.

“But in too many cases, practice is inconsistent. Officers don’t always share information quickly enough with safeguarding partners. We also found that supervisors don’t oversee investigations well enough, mainly because they lack the training, skills and experience.

“The force knows it needs to do more to help its officers better understand how to safeguard children. We have made a series of recommendations which, if acted on, will help improve outcomes for children in North Yorkshire.”

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Police commissioner calls report findings ‘unacceptable’

North Yorkshire Police has 1,562 police officers, 1,214 police staff, 212 police and community support officers and 113 special constables.

Its work is scrutinised by the North Yorkshire Police, Fire and Crime Commissioner. Conservative Zoe Metcalfe was elected to the role in November after fellow Tory Philip Allott resigned.

The Police and Crime Plan 2017–2021, set by previous commissioners and the current chief constable has four priorities, the first of which relates to safeguarding vulnerable people, including children.

This document is now due to be revised.

Ms Metcalfe said in a statement today that all children deserved to grow up in a safe environment

She added:

“We need to be candid in acknowledging that what this report has found is unacceptable.

“It is clear that sometimes not enough has been done to ensure that North Yorkshire Police can show that vulnerable children are as protected as they should be in North Yorkshire and York, and all too often the failings come despite the best efforts of those who have a policing role to safeguard them.

“As a new commissioner, now responsible for scrutinising the work of the North Yorkshire Police, that is a serious concern. I know that is a view shared by the force’s leadership, and I am sure it will be a concern across the organisation and beyond.

“It is important to note that the report does say there is evidence that improvements were underway in November 2021 when the inspection took place, and I have been assured those have continued at pace, so many of the issues identified are now in the process of being addressed. Measures are in place to ensure there is a robust framework in place to track and review this progress. I and my team will closely monitor and review what happens next.

“I have also met with local authority partners who have offered their full support to North Yorkshire Police in addressing the report’s findings and ensuring that children are kept safe in the city and the county. North Yorkshire Police have also set out their commitment to me to ensure officers and staff are provided with the skills, capability and capacity to do their job well.”

Ripon councillors have voted unanimously to make a formal complaint against the city’s police amid fears that the force has lost public confidence.

Concerns about the failure to tackle and eradicate the recurring problems of criminal activity in Ripon, combined with a perceived lack of urgency in their response to 101 calls made by the public, were voiced by Independent and Conservative councillors alike.

In a further blow for residents worried about the lack of police resources to deal with violent and anti-social behaviour, members at last night’s Ripon City Council meeting were told that the provision of a custody suite at the Stonebridgegate site that police share with the city’s firefighters will not materialise.

The promised custody suite will not be added at that site that Ripon Police share with firefighters.

Former North Yorkshire Police, Fire and Crime Commissioner Philip Allott, pledged to fund the project and provide two additional cctv cameras, in a two-pronged plan to support enhanced policing in the city.

But Independent council leader Andrew Williams, said:

“The promises he made were nothing more than pie in the sky, there was no way in a million years that he was going to be able to pay for these facilities out of his community budget. The custody suite alone would have cost up to £7 million.”

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Cllr Williams revealed that Zoe Metcalfe, who was elected commissioner in November following Mr Allott’s resignation – in the face of widespread condemnation of remarks he made in a radio interview about the Sarah Everard murder trial – had requested the council to submit a complaint to her about policing in Ripon.

He said:

“When I and three fellow councillors met with her last week, we had a frank discussion and after listening to our concerns, she asked the council to make a formal complaint, so that she can take the necessary official steps to address the matter.

“Resident are being asked to pay more for policing through their council tax and what they are receiving in Ripon at the moment is not fit for purpose.”

Cllr Mike Chambers, who is also cabinet member for housing and safer communities on Harrogate Borough Council, said:

“I have been pressing the commissioner for more warranted police officers on the beat in Ripon, because the PCSOs (police community support officers) have only limited powers to take action when an incident occurs.”

Cllr Pauline McHardy, an independent city and district councillor, added:

“I spoke with a market stallholder who had their cash box stolen early last Thursday morning. They reported it straight away but the police didn’t send anybody  to investigate the theft. This just isn’t good enough.”

The government has left North Yorkshire Fire and Rescue Service in a “horrendous position” struggling to buy basic equipment, according to union bosses.

The Fire Brigade Union said the decision by ministers to scrap its capital grant entirely will have “serious implications” for the service.

Officials at North Yorkshire Police, Fire and Crime Commissioner’s office revealed last month that the fire service may have to borrow up to £31 million to help fund projects over the next five years.

But Steve Howley, Fire Brigades Union North Yorkshire brigade secretary, said the bleak financial position meant the fire service was struggling to buy basics.

He said:

“The government has left North Yorkshire fire and rescue service in a horrendous position – it’s abolished the entirety of its capital funding for it. When coupled with the already desperate financial state of the service there will be serious implications. 

“The fire and rescue service is now struggling to buy the basics needed for our firefighters to protect their communities, and struggling to invest in its dilapidated buildings, many of which are unfit for purpose in 2022. For example, we still have several stations which do not have adequate facilities for female members of staff.

“The government needs to start taking fire and rescue seriously and fund it appropriately. The firefighters of North Yorkshire are staring down the barrel of a gun, either cut firefighter jobs to pay for basic provisions or fail to have adequate facilities or equipment. Neither option provides the public of North Yorkshire with the protection they deserve or require.”

On Monday, the North Yorkshire Police, Fire and Crime Panel agreed a 1.98% increase in the fire service precept, which amounts to £75.61 for the year.

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The service was limited to such an increase because it is not one of the eight lowest charging services in the country.

Zoe Metclafe, the North Yorkshire Police, Fire and Crime Commissioner, told the panel that she would continue to lobby government for further flexibility in the precept.

She said:

“The financial challenges for the service are considerable with pressures around utilities, estates cost and staff pay.

“I do appreciate and understand members concerns around funding and the budget request at the last meeting and I do share these.

“As you are aware, I have lobbied hard for the government on precept flexibility.”

 Meanwhile, Michael Porter, chief finance officer at the commissioner’s office, said:

“I think it is fair to say that the financial needs of the organisation and the service outstrip what we are asking for and proposing today.”

Jonathan Dyson, deputy chief fire officer at North Yorkshire Fire and Rescue Service, sought to reassure the public that despite the financial pressures the public would “continue to receive a high standard of response”.

North Yorkshire Police’s chief constable has sought to justify the force’s precept increase, saying it will enable officers to avert offences impacting on communities rather than just react to it.

Lisa Winward said the addition of £10 to a Band D property’s council tax bill would enable the force to get on the front foot and interupt what she described as “a conveyor belt” of issues caused by a minority of residents.

Ms Winward was speaking to North Yorkshire’s police, fire and crime panel as it unanimously agreed that the average household should be charged £281.06 for the service for the coming financial year.

Commissioner Zoe Metcalfe had told the meeting if she did not levy the £10 maximum increase in council tax precept for the coming year that money would be lost to the force in future years, adding she was “very mindful” of the financial pressures facing residents.

She said the increased precept would cover the rising costs the force was facing and pay for an additional 78 police officers, some of whom would be deployed to improve public contact, solve issues facing communities, roads policing and tackling violence towards women and online abuse.

Ms Metcalfe said: 

“The precept increase will also allow me to invest in a range of services for victims, and in particular, a new victims’ centre to house the North Yorkshire Sexual Assault Assessment Centre and the child sexual assault assessment services in York.

“I will also hold the chief constable to account to ensure a full return on investment. I will be setting clear performance expectations to the chief constable to make North Yorkshire Police more efficient.”

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However, City of York Council leader Cllr Keith Aspden highlighted the precept increase was higher than crisis-hit social care authorities were being allowed to levy, and questioned whether communities would “notice the difference that really justifies that increase” the new posts.

The meeting heard the increased precept would fund the force’s Early Action Together programme, which is focused on supporting the most vulnerable residents with complex needs to “prevent harm before it happens”.

Ms Winward said policing tended to deal with society’s symptoms and longer term problem-solving had to come from a placed-based bespoke approach.

She said: 

“A lot of the calls that we receive are cyclical. So the same people with the same problems who haven’t had the root causes of their problems solved by any agency.

“Once somebody is hurt or harmed or a community is damaged it takes a lot of time and effort and work among a lot of public services to try and put that thing right. If we can prevent it from happening in the first place that is a much more effective way of our public services supporting those communities.”

Ms Winward said with 6,000 miles of roads across a county which is a popular destination for some motorists, such as motorcyclists, extra resources were needed for preventative measures to tackle road safety and criminals from outside the county targeting North Yorkshire.

Cllr Mike Chambers said while he understood the reasons behind the increase, he was concerned the commissioner was levying the maximum rise given the economic circumstances facing residents.

Calling for more warranted officers to be seen on the beat, he said: 

“I think this time we really do need to see some early and discernible results in what the public are paying for.”

North Yorkshire’s police commissioner has proposed a £10 hike in the force’s share of council tax.

The proposal would see the rate increase to £281.06 from April this year.

Zoe Metcalfe, the Conservative police, fire and crime commissioner, is expected to agree the proposal at a meeting of the North Yorkshire Police, Fire and Crime Panel on February 7.

A report due before the meeting said the increase would help the force hit targets for officer recruitment and pay as set by government.

It said:

“This will provide sufficient funding to deliver the increased levels of police officers, as required by the government, the expected increase in pay, the unavoidable increase in National Insurance contributions whilst also meeting some significant increases in non-pay inflation.”

Meanwhile, Ms Metcalfe will also propose a 1.98% increase in the fire service council tax precept – which would see bills rise to £75.61.

Planned council tax hikes 2022/23

• North Yorkshire County Council – £1,467 – 3.99% increase
• Harrogate Borough Council – £255.92 – 1.99% increase
• North Yorkshire Police – £281.06 – 3.69% increase
• North Yorkshire Fire and Rescue – £75.61 – 1.98% increase

The service is currently running at a £1 million deficit and can only hike its share of the rate by 1.99%, under government rules.

The commissioner’s office also warned councillors at a meeting earlier this month that the service faces borrowing up to £33 million after ministers abolished its capital grant.

Ms Metcalfe described the funding settlement for the fire service as “very unfair” and pledged to lobby government for more support.

Council tax hikes

Harrogate Borough Council, North Yorkshire County Council and North Yorkshire’s Police, Fire and Crime Commissioner have all proposed increasing their share of council tax this year.

It means taxpayers across the district will face a bill of nearly £2,100 this year.

Local precepts for parish and town councils, such as Ripon City Council, will also be included on bills.

Final decisions on council tax rates from all public authorities will be made in February.

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Concerns have been raised after it was revealed North Yorkshire Fire and Rescue Service could be forced to borrow up to £31 million to fund new equipment after the government abolished its grant.

Zoe Metcalfe, a Conservative who was elected North Yorkshire Police, Fire and Crime Commissioner in November, described the funding settlement for the fire service as “very unfair” and pledged to lobby government for more support.

The service is currently running a deficit of £1 million and will require capital funding to pay for vehicles, maintenance of property and fire kit.

At a meeting today of the North Yorkshire Police, Fire and Crime Panel, the commissioner’s office set out provisional plans for increasing the precept paid by council tax payers to fund both police and fire services.

Michael Porter, director of finance at the commissioner’s office, told the meeting that the fire precept can only be increased by 1.99% — which would amount to £1.46 per week — because it is not one of the eight lowest charging services in the country.

He added that there will be no capital grant from government, leaving the service requiring £31.1 million to fund its projects over the next five years.

Mr Porter said:

“The problem with this, which we alluded to earlier, is that there is no capital grant from a fire perspective.

“Almost the entirety of that £31 million would need to be borrowed. Borrowing would need to be around about £25 to £26 million to be able to fund that type of level of investment.

“We will probably get to a point where we have to make some really difficult choices around whether or not we can continue to do something or even be able to do something of this nature.”

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Martin Walker, a co-opted member of the panel, said he was “horrified” by the financial situation the service was in.

He said:

“I have to say that I’m horrified, if that’s not too strong a word, about where the fire service is going to be.

“It’s in desperate need of capital injection and renewing stations, renewing fire engines and renewing all sorts of infrastructure.

“You’re talking about borrowing and having to borrow £30 million. I hesitate to say this, but god help us. 

“The fire service is fighting so hard to provide the service that the public need and yet you’re telling us as a panel that it’s going to get worse, then it will get worse and after that it will get worse.”

Ms Metcalfe sought to reassure the panel and said she was “lobbying government and MPs very hard” over funding for the fire service, which she described as unfair.

She said:

“I am questioning the rationale about how they have come to deciding where we are on that chart [precept level], it does seem very unfair.

“I’m fighting very hard for a fairer funding formula for North Yorkshire Fire and Rescue Service.”

Meanwhile, Mr Porter added that there was “strong support” from the public for the precept level to be increased higher than 1.99%.

The commissioner’s office will set its budget for the police and fire service in February.

The third North Yorkshire Police, Fire and Crime Commissioner this year has said on her first day in the £74,000 job that she is confident of being able to handle the intense scrutiny that comes with the role.

Zoe Metcalfe said she wanted to be “very visible” and would use her experience as a North Yorkshire county councillor and as deputy mayor of the Harrogate district to become “the people’s commissioner”.

Both of Ms Metcalfe’s predecessors faced severe criticism over their communications with both their own staff and residents, despite having backgrounds in public relations.

Philip Allott resigned last month after making controversial comments about women. The overwhelming majority of his 32-strong team of staff signed a letter saying they had no confidence in him, accusing him of making “sexist and misogynistic comments” towards female colleagues.

Julia Mulligan, who stepped down from the role in May, accepted a recommendation to regularly survey her staff about bullying and be supported by a mentor in the “challenging and difficult role” after being accused of levelling “constant criticisms” and “humiliating” comments.

Since Ms Metcalfe was elected on Friday, opposition councillors have questioned how she would deal with the pressure of the role, particularly as she had been “almost invisible” at the county council.

County council opposition leader Cllr Stuart Parsons said:

“Zoe is an unknown quantity. When I read on an election leaflet that she was a county councillor I had to look her up because I had not heard her in any debates, apart from obeying the party line. She has been in a public forum for a number of years, but nobody knows who she is or what she is.

“She could be one of those people who has hidden her light under many bushels and she may come out and surprise us, but it is quite difficult to understand how she is going to fulfil the role because all her leaflet said was only women matter. I understand the focus on women, but it would appear all men in North Yorkshire don’t fit into her plan.”

At a media briefing, Ms Metcalfe highlighted how the first appointment had been to meet with victims’ support groups at the force’s Northallerton headquarters, even before meeting with the chief constable and chief fire officer.

She said: 

“I want to be very visible. I will be on the market squares and in the supermarkets, visiting residents and getting their views.”

Top priorities

The Conservative Knaresborough councillor said her first actions would be to bolster victims services, crime prevention work with schools and further action to aid those suffering domestic abuse.

She said:

“I have been a district and county councillor since 2015, I’ve stood for two general elections, I’ve been deputy mayor of Harrogate District for two years and a governor of Harrogate Hospital, so I‘m quite happy with scrutiny. I want to work in a very transparent way and very much have an open-door policy.

“My style is getting out and talking to people. I want people to feel I am very approachable. It’s about embracing the role, taking it forward and making sure people trust in the role to deliver for them.

“I am very firmly here as the people’s commissioner. I am here to represent the residents of North Yorkshire and York when we are having those conversations and will hold the public services to account, but working with them too to achieve their goals is really important.”

Ms Metcalfe said she would be meeting her staff this week and would remain a district and county councillor until the May elections as she did not want public money to be spent on a by-election.

Newly elected North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe is set to take the helm this coming week.

Ms Metcalfe will take over the £74,000 a year position from fellow Conservative, Philip Allott, after he resigns last month.

She will take on a position which requires confidence to be restored after Mr Allott made headlines in October when he remarked that Sarah Everard should not have “submitted” to arrest by the police officer who murdered her.

But who is Ms Metcalfe and what was her campaign?

From Harrogate councillor to commissioner

A current Harrogate Borough councillor, Ms Metcalfe represents the Claro ward on the authority.

She sits on various committees, including planning, overview and scrutiny and is chair of the human resources committee.

A Conservative councillor, she also sits on North Yorkshire County Council representing Knaresborough.

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It is unclear if Ms Metcalfe will remain as a councillor on both authorities.

Ms Metcalfe is a project manager for a property company.

Restoring confidence

After launching her campaign in October, Ms Metcalfe said her aim as commissioner would be to protect women and girls and tackle organised crime.

She said the focus of her campaign was “improving safety for women and girls across North Yorkshire, supporting victims of crime and tackling serious and organised crime”.

Ms Metcalfe also pledged to restore confidence by “being visible, transparent and open, working alongside our excellent police officers and firefighters”.

She also made a pledge to “make sure resident’s priorities are put in place to make our streets safer for everyone”.

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On the 101 number, Ms Metcalfe said she would use all the commissioner’s powers to get to grips with what is a “crucial” service.

She said the public money spent updating the service had not resolved the long telephone waits people experience/  If elected, Mrs Metcalfe pledged to “take a forensic look at what the issues are and work alongside the police to resolve them”.

Tackling speeding and inequality

Ms Metcalfe, who is the third Conservative to be elected to the role, said education and more publicity were needed as part of the speeding management strategy.

She said:

“I would like to see an emphasis placed on showing drivers the impacts of their speeding from being an anti-social behaviour, a serious and dangerous activity and how their own lives can be impacted if caught breaking the law.”

Meanwhile, in an effort to tackle inequality, said she would work with the services to ensure the correct recruitment strategies are in place. 

“There can be no room for inequalities in North Yorkshire and I will ensure the commissioner’s office leads the way on equality issues and will work with senior figures within the services so they do likewise.”

All these issues mean Ms Metcalfe has her work cut out as North Yorkshire’s latest Police, Fire and Crime Commissioner. Philip Allott’s blunder left many feeling it’s a job that hasn’t delivered and should not be politicised. The spotlight of public scrutiny now turns on her.

The Conservatives have held the position of North Yorkshire Police, Fire and Crime Commissioner.

Zoe Metcalfe, the Tory candidate who is also a councillor on Harrogate Borough Council, was elected with a vote of 41,760.

The vote went to a second preferences count after no candidate took 50 per cent of the vote.

She replaces Philip Allott, who resigned from the role last month.

The turnout of the election was 13.94% – a significant drop from the 25.3% recorded at the polls in May.

The results on first and second preferences were:

• Zoe Metcalfe, Conservative – 41,760
• Emma Scott-Spivey, Labour – 26,895

In the first round, James Barker, Liberal Democrat, got 9,499 and Keith Tordoff, Independent, 14,988. Dr Hannah Barham-Brown. Women’s Equality Party, got 8,837.

Simon Dennis, chief executive of the Office of the North Yorkshire Police, Fire & Crime Commissioner said:

“On behalf of the Office, I am delighted to welcome Zoë to the role of Police, Fire and Crime Commissioner. Together with the Chief Constable and the Interim Chief Fire Officer, I look forward to working with her in the years ahead.

“I also want to thank Jenni Newberry for serving as Acting Police, Fire and Crime Commissioner for the past few weeks and all the team at the Office of the Police, Fire and Crime Commissioner who have worked so hard to ensure our work continued without interruption ahead of this by-election.

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