At The Stray Ferret Ltd (referred to as “we”, “us”, “our”), we understand that your privacy is important to you and that you care about how your information is used and shared online.
We respect and value the privacy of everyone that visits our website and app and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).
This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website and app, and what choices you have.
About us
Our website and app, www.thestrayferret.co.uk is owned and operated by The Stray Ferret Ltd England and Wales with registered number 12395571 whose address is 5 Cambridge Crescent, Harrogate HG1 1PE .
Our data protection officer is Charley Christopher who can be contacted at subscriptions@thestrayferret.co.uk.
Data protection in newsgathering
We gather information for the production of our news and other information services (“editorial information”). The editorial information is intended for publication and may incorporate extensive personal data about individuals, including sensitive personal data. The free press plays a vital role in an open, democratic society. The law exempts the press from most of the data protection provisions where there is a proper journalistic purpose. As a responsible news organisation, we respect the rights of privacy of people who find themselves in the news and comply with the relevant data protection principles where we reasonably can.
News and features are published online and also distributed on social media channels such as Facebook and X. After initial publication, on the app or on the Stray Ferret website, we will keep copies in online archives. We will not delete or amend the archives unless the law requires us to do so.
What information do we collect outside newsgathering purposes?
We collect personal (your name) and contact (email address) information when you subscribe with us and create an account, complete a form on our website (i.e. enter a competition) or when you place an order with us for our products or services.
We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions and when you email us or contact us by telephone.
Website usage information is collected using cookies.
How do we use the information we have about you?
We will use this information to provide the products or services requested, to process your order, manage your account, respond to communications from you and, if you agree, to email you about offers and services that we think may be of interest to you.
If we send you a survey to complete, your responses will be captured anonymously- unless clearly stated otherwise.
We use your information collected from our website and app to improve our services and content for our readers.
We will not share your information for marketing purposes with companies outside of our organisation- unless we contact you and ask your specific permission to do so.
Marketing
With your permission we will use your contact information (email address) to send you information about our products and services, together with details of news and promotions that we think will be of interest to you.
If you no longer wish to be contacted for marketing purposes, please email subscriptions@thestrayferret.co.uk
You can opt out of our email communications by clicking the unsubscribe link at the footer of any email you receive from us.
How and where do we store your personal data?
We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”). if we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.
Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications. Our websites are hosted in the UK and are monitored 24/7/365. The servers where they are stored includes firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.
How we collect and use financial data:
We do not hold the financial data of subscribers or advertising clients. This is held by trusted, third party, payment and delivery providers – currently Stripe. https://stripe.com/gb . Please see their terms and conditions for data storage.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at subscriptions@thestrayferret.co.uk
We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It may also be used for the purpose of running re-marketing adverts to you about our products and services.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.
You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org or cookiecentral.com
Other websites and apps
Our website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites you should read their privacy policy.
Changes to our privacy and data policy
We will keep our privacy and data policy under regular review and will place any updates on this web page. This privacy policy was last updated in May 2024.
Disclaimer
Whilst we use all reasonable efforts to ensure that the information published on this website and app is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or action taken in reliance on, any information appearing on this website or any other websites to which it may be linked. We make no warranty that this website or app is free from errors, defects or viruses. We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes will be shown here and we recommend that you check this Policy form time to time.
Applicable law
Any disputes arising from the use of this website and app shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.
Contact us
If you have any queries concerning this data and privacy policy, your personal information or any questions on our use of the information, please email us at subscriptions@thestrayferret.co.uk or write to us: The Stray Ferret, 5 Cambridge Crescent, Harrogate HG1 1PE