A dental practice offering NHS care in Ripon is set to close in three months’ time.
Bupa’s practice on Finkle Street will shut its doors on June 30, with the national company citing a lack of dentists to provide care.
The Finkle Street branch has provided NHS and private dental care. The Bupa Clock Tower practice in North Parade is unaffected, as are Harrogate’s Raglan Suite and Bupa Dental Care in East Parade – but none of these is accepting new adult NHS patients.
Finkle Street is one of 85 across the country to be closed, sold or merged over the coming months. As well as problems with recruiting, Bupa said rising costs influenced its decision.
Bupa Dental Care general manager Mark Allen said:
“As a leading dental provider in the UK, our priority must be to enable patients to receive the care they need.
“For the majority of affected practices, this decision will allow commissioners to procure local providers for the NHS contract, tailoring services and investment to the needs of the local community, thereby providing a better opportunity for patients to continue access to NHS dental services.”
Bupa said it will hand back its dental contract in Ripon to the NHS, allowing commissioners to find a new provider for NHS dental services.
Read more:
- ‘Shocking’ lack of NHS dentists in Harrogate and Knaresborough raised in Parliament
- ‘Radical reform’ needed for North Yorkshire NHS dentists, says councillor
However, the issue of NHS provision has already raised concerns in the Harrogate district.
It was raised in the House of Commons last month when Daisy Cooper, MP for for St Albans, said only half of children in North Yorkshire had seen an NHS dentist last year.
Last month, the chairman of North Yorkshire County Council’s health scrutiny committee, Cllr Andrew Lee, said he had raised the issue of NHS dental access in the county with the government.
The NHS website does not list any practices in the Harrogate district as accepting new adult patients for NHS treatment. Only two – Bupa’s Clock Tower in Ripon and Boroughbridge Dental Centre – are shown as taking new patients aged under 18 on the NHS.
Previously known as Oasis Dental Care, the Finkle Street practice had five surgeries and employed six dentists, a hygienist, seven dental nurses, a practice manager and two receptionists when the Care Quality Commission last inspected in 2016.
Bupa has not confirmed how many jobs will be lost as a result of the closure, but said it would redeploy staff “where possible”.
Mr Allen added:
‘Shocking’ lack of NHS dentists in Harrogate and Knaresborough raised in Parliament“We fully understand the impact today’s decision has on our patients and our people within these practices. This decision has not been taken lightly and closure is a last resort.
“Despite our continued efforts, the dental industry is facing a number of significant and systemic challenges that are placing additional pressure on providing patient care, in particular recruiting dentists to deliver NHS dental care.
“This decision enables us to focus our efforts on high-quality, continued sustainable care for patients across our wider portfolio.”
A Liberal Democrat MP has raised concerns in Parliament about the “shocking” lack of NHS dentists in Harrogate and Knaresborough.
Daisy Cooper, MP for St Albans and the party’s health spokesperson, was taking part in a House of Commons debate yesterday on expanding the NHS workforce when she raised concerns about dentistry.
She said only half of children in North Yorkshire managed to see an NHS dentist last year, adding:
“In Harrogate if you are lucky enough to find an NHS dentist taking on any new patients you face a two-and-a-half year wait to see them. This is a shocking state of affairs.”
Ms Cooper called on a minister to visit the area to speak to patients and dentists to see the situation for themselves.
The issue has long been a cause for concern in Harrogate and Knaresborough. A Stray Ferret investigation carried out in March 2021 found that just two NHS dentists in the Harrogate district were accepting new patients – one in Knaresborough with a waiting time of two-and-a-half years, and one in Boroughbridge with a waiting time of three years.
Two years later, the NHS website currently lists just two practices in the district as accepting new patients, but only those under the age of 17 – one in Ripon and one in Boroughbridge. None are listed for Harrogate.
Tom Gordon, spokesperson and parliamentary candidate for the Liberal Democrats in Harrogate and Knaresborough, said:
“Patients in Harrogate and Knaresborough are facing an access crisis. Only yesterday I spoke with a family who moved to the area more than 18 months ago, they have been unable to find an NHS dentist and are now paying for private care. This is all too common; families are faced with a bill for private treatment or unacceptable waits to be seen by an NHS dentist.
“As a former health services researcher, I know how important it is that we get to grips with the dental crisis, and the impact that poor dental outcomes have on wider health & well-being.
“I am grateful to the Liberal Democrat MP Daisy Copper for raising this in Parliament and putting more pressure on ministers to act to fix this access crisis.”
The Conservative MP for Harrogate and Knaresborough, Andrew Jones, was approached for comment by the Stray Ferret, but no response has yet been received.
Read more:
- Lack of NHS dentists ‘severely affecting’ North Yorkshire residents’ health
- Watchdog report: Just one NHS dentist per 10,000 people in Harrogate district
- Harrogate district patients feeling ‘catastrophic impact’ of dental crisis
- Investigation: ‘Shocking’ waits for NHS dentists in Harrogate district
Business Breakfast: Harrogate healthcare company creates 20 jobs
It’s time to join the Stray Ferret Business Club!
The second in our series of networking events in association with The Coach and Horses in Harrogate is an After Work Drinks event on February 23 from 5.30pm. Don’t miss out on this chance to network with businesses from across the Harrogate district, get your tickets now by clicking or tapping here.
Harrogate-based digital health company, Inhealthcare, has created 20 jobs which will help the NHS and private sector with patient monitoring services.
Inhealthcare supports more than 50 NHS trusts in England and provides services to five health and social care trusts in Northern Ireland.
Services provided by Inhealthcare, which is based at Cardale Park, include the management of ‘virtual wards’. Patients get to remain at home whilst they or a carer monitor vital signs and input data on an app, SMS, automated phone call or online portal.
The 20 jobs at the company include app developer roles, automation testers, technical authors and product specialists, as well as account managers, deployment and training managers, and training and support executives.
This takes the number of employees to 44.
Read More:
- Business Breakfast: New hire at law firm’s Harrogate office
- Business Breakfast: Six Harrogate firms report post-pandemic growth
Harrogate car dealership wins award for customer satisfaction
Harrogate care dealership, Stratstone MINI has received Reputation’s 800 award for high customer-satisfaction.
The dealership, which is on Wetherby Road, is one of seven Stratstone garages to win this award in 2023.
Reputation, which gives out the award, assess the customer-satisfaction of companies in various industries, including the automotive industry, finance, healthcare, home services, hospitality and real estate.
Businesses are scored, and those that are honoured with the 800 award will have achieved a score above that number.
Kim Costello, chief customer officer at Stratstone, said:
Decision on 1,300-home Ripon barracks scheme could be made this month“This recognition is a testament to the hard work and dedication of our associates in North Yorkshire.
“Across Stratstone, our aim is to be the gold-standard for customer-centric business, putting our customers at the heart of everything we do. We look forward to earning this award year after year.”
A decision on whether to build a major 1,300-home scheme on an army barracks in Ripon could be made within weeks.
The scheme, which has been submitted by government housing agency Homes England, would see houses built on Claro Barracks off Clotherholme Road.
The proposal was submitted to Harrogate Borough Council in September 2020, but has yet to be decided.
Council officials have now said the scheme could come to the authority’s planning committee this month after negotiations over NHS contributions were nearing an end.
Trevor Watson, the council’s director of economy and culture, told an overview and scrutiny commission meeting on Monday that developer contributions for health was the “last big issue” to overcome.
He said:
“We are confident that we are now approaching the final negotiations in relation to what was the last big issue that has caused a few problems.
“That is the level of contributions towards health provision. We are nearing an agreement on that, I think.
“That will allow us to bring forward the application for determination by Harrogate Borough Council at a special planning committee, we hope on February 23 and we also hope with a recommendation of approval.”

Claro Barracks
Mr Watson added the scheme was a “once in a generation opportunity” to develop a brownfield site included in the Harrogate district Local Plan 2014-35, which outlines where development can take place.
Harrogate Borough Council will be abolished at the end of next month and succeeded by the new North Yorkshire Council.
The negotiations over developer contributions come after NHS managers in North Yorkshire objected to the scheme because of concerns about the amount of funding that would be provided for local healthcare.
In a letter to the council, Andrew Dangerfield, head of primary care transformation at NHS Humber & North Yorkshire Integrated Care Board, said the method used by Homes England to assess healthcare need as a result of the new homes was “at odds” with the NHS.
He added the developer had offered “zero” section 106 contributions to help mitigate demand as a result of increased population due to the scheme.
Read more:
- Ripon councillors reject ‘flawed’ transport report
- Plans submitted for 1,300-home Ripon development
- NHS objects to planned 1,300-home development on Ripon barracks
Mr Dangerfield said:
“The integrated care board is concerned about Homes England’s overall approach to health, they have sought to provide zero section 106 contributions towards the provision of healthcare infrastructure on a development of significant scale (circa 3,000 people), using a methodology which is at odds with the NHS commissioners and local healthcare partners.
“The integrated care board, who has direct expert knowledge of the local surgeries in the area and is responsible for the commissioning of healthcare services have consistently outlined that the existing practices do not have capacity to absorb the population created by the 1,300 homes coming forward as part of this application, and therefore have requested mitigation in the form of a section 106 contribution.”
Mr Dangerfield added that should no contributions towards healthcare be made, then the development “cannot be considered sustainable”.
In October 2020, NHS North Yorkshire CCG – which preceded the integrated care board – said in a letter to the borough council that it was seeking £553,128 from Homes England in contributions to health.
The planned homes in Ripon will include a significant number of two and three-bedroom mid-range houses and will include apartments in the centre.
It also includes a community centre, employment space, shops, parkland, a new primary school and sports facilities.
‘Radical reform’ needed for North Yorkshire NHS dentists, says councillorA senior councillor has called for radical reform of NHS dentistry in North Yorkshire amid concern over access to appointments.
Cllr Andrew Lee, chair of North Yorkshire County Council’s health scrutiny panel, has written to the government’s health and social committee with evidence over “extremely problematic” access to dentists.
The Stray Ferret has highlighted long waiting lists for NHS dentistry in the Harrogate district in recent years.
Cllr Lee has written to Steve Brine MP, chair of the national health committee, who has called for evidence to support a public inquiry into the matter.
Cllr Lee said:
“For some years, the issues with being able to access an NHS dentist has been a high priority on the agenda for the scrutiny of health committee.
“Feedback consistently indicates it being extremely problematic to find, access and retain an NHS dentist.”
The move comes as North Yorkshire’s health scrutiny committee heard of inequalities in accessing dentists across the county.
For example, in North Yorkshire, Scarborough residents have a greater challenge in accessing dentistry than those in Harrogate, due, in part, to the difference in demographics.
Read more:
- Investigation: ‘Shocking’ waits for NHS dentists in Harrogate district
- Access to NHS dentists in North Yorkshire has ‘got worse’, says MP
However, a review of NHS dentistry published in August 2021 found that there was just one NHS dentist practice per 10,000 people in the Harrogate district.
Cllr Lee added:
Stray Views: Concern over Harrogate’s expansion and healthcare“Radical reform is absolutely needed. The solution lies in the management of dental services. Recruitment and retention remain difficult, and dentists themselves are frustrated with the service they can provide.
“The problem does not lie with recruiting dentists, the problem lies with a broken and dysfunctional dental contract with severe underfunding. Dentists themselves cannot rectify this and it is creating by default a two-tier system whereby those that can afford to go private do so and others struggle to access any kind of care.”
Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.
I refer to your recent article entitled ‘GPs ‘extremely concerned’ about new housing in Harrogate’. I have accessed the planning application mentioned and have read the letter from the NHS in detail.
The more I read the more concerned I have become over the existing and future healthcare provision in Harrogate.
If the NHS is advising that the primary care and community services are already in crisis when considering an application for just 49 dwellings then what of the future and the many large housing developments currently under construction in Harrogate and those remaining within the Local Plan.
Clearly, this is a major admission by the NHS that it cannot cope with the rate of expansion of new housing developments yet the planning authority is continuing to grant planning permission for more and more housing in Harrogate.
The NHS letter specifically states:
“Primary Care and Community Services within the area are already running at, or far beyond their existing capacity.”
Furthermore, it goes on to state:
“In conclusion it is difficult to envisage any rationale for Harrogate Borough Council to consider recommending this application without taking into consideration the impact of further residential development in Harrogate on the delivery of local Primary Care Services.”
The letter also refers to capital funding from developer contributions but these are normally made when planning permission is granted. It is highly unlikely that the building of new facilities will commence when the funding is available and it may be years before these facilities come into operation due to land acquisition and the planning process.
At the time of the public consultation for the Local Plan, numerous comments were made regarding the lack of health infrastructure to support this large increase in population not only for doctors but for the availability of NHS dentists and the lack of capacity at the general hospital.
The NHS has highlighted a very serious ongoing problem and the HBC must act now to put healthcare provision as a major priority ahead of any further large scale planning applications. It must ensure that adequate healthcare infrastructure is in step with the number of new dwellings being permitted.
Roger Jestice, Harrogate
Read more:
- Stray Views: ‘Despair’ at Prime Minister’s maths proposal
- Stray Views: Harrogate’s Wetherby Road crossing ‘poorly thought out’
Daughter’s concert one to remember
I am writing to thank you for reporting my daughter Jo’s concert at the Wesley Centre in the Stray Ferret.
Jo was delighted to see so many there. We still haven’t quite come down to earth. We were all totally overwhelmed by the support on a Monday lunchtime in January.
To have Jo’s 93 year old primary school teacher who taught her recorder, as well as Stephen Price, her first horn teacher, and Brian Hunt, the ex-head of music at Harrogate Grammar School there to hear her was quite emotional for us all.
Brian Hunt, the one who got her started on the French horn (she was originally a violinist) was someone we had lost touch with.
He retired 17 years ago and when I phoned the school they were unable to give me contact details. However another teacher saw the article in the Stray Ferret and told Brian about it.
I think both Jo and our elder daughter Sarah have only recently come to realise how loved they were by those they were fortunate to come into contact with while growing up, and who influenced their lives so much.
A day to remember forever.
Maureen Greenberg, Harrogate
Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.
GPs ‘extremely concerned’ about new housing in HarrogateNHS managers have objected to plans for 49 homes at Kingsley Farm in Harrogate and warned that the town’s health infrastructure has “very limited capacity”.
The homes, which have been proposed by Quarterly Kingsley Ltd, are earmarked for the north and north east of the site off Kingsley Road.
The developer said in a planning statement submitted to Harrogate Borough Council the scheme would help to offer a “sense of place”.
However, Nick Brown, of the NHS Humber and North Yorkshire Integrated Care Board, has objected to the plan.
In a letter to the council, he warned GPs were “extremely concerned” about further development within Harrogate.
He said:
“As primary care providers, the GPs and primary care networks are extremely concerned regarding any proposals for further residential development within Harrogate.
“The existing health infrastructure in Harrogate already operates above optimum capacity and has very limited capacity to absorb additional pressures.
“Primary care and community services within the area are already running at, or far beyond their existing capacity.”
Read more:
- Developer reduces planned Kinglsey Drive scheme to 162 homes
- Starbeck residents pledge to fight 181-home Kingsley Drive plans ‘tooth and nail’
The Kingsley area has seen multiple planning applications lodged to build houses on Kingsley Farm, including a revised proposal for 162 homes by Persimmon Homes.
Residents in the area have long held concerns about the amount of housebuilding in the area and its affect on traffic, noise and loss of green space.
Harrogate Borough Council will make a decision on the Kingsley Farm proposal at a later date.
Ambulance workers form picket line in Harrogate todayStriking ambulance workers are operating a picket line in Harrogate today.
Members of the GMB union began their 24-hour action at Harrogate Ambulance Station, which is on Lancaster Park Road close to the hospital, at midnight.
They were joined by members of Unison at noon.
It is the second time staff at Yorkshire Ambulance Service have gone on strike in the last month, although they continue to respond to the most serious category one calls.
GMB rep and paramedic Neil Summers told the Stray Ferret the state of the NHS was the main reason for the industrial action. He said:
“We are literally sitting outside hospitals with patients in our ambulances for hours and hours because they have nowhere to go.
“The hospitals are full and it means we are not able to do our jobs. We hear calls for cardiac arrests and can’t do anything.”

Todays picket line
Mr Summers said York Hospital was particularly bad but paramedics could still be waiting at Harrogate District Hospital for “up to three or four hours”.
He said there needed to be greater investment in the NHS as well as social care to ease problems caused by bed-blocking.
He said pay was also a concern, as many staff had not had an increase in wages for years.
“My pay isn’t terrible but some people’s is appalling.”

Picket line Jan 2023
The pickets have been joined today by local campaigner Lindis Percy, a former nurse, midwife and health visitor. She said:
“What’s going on in the the health service is shocking and this government has caused it.”
Health Secretary Steve Barclay said this morning the NHS is under “very severe pressure”.
He added the government has announced further investment for emergency departments, as well as looking into ways of targeting how to get patients who are fit to leave into social care.
Read more:
- Ambulance workers in Harrogate district begin strike
- Picket line at Harrogate station as latest RMT strikes near end
NHS objects to planned 1,300-home development on Ripon barracks
NHS managers in North Yorkshire have objected to a proposed 1,300-home scheme on the Ripon barracks site due to funding concerns for local healthcare.
The scheme, which has been submitted by government housing agency Homes England, would see houses built on the site off Clotherholme Road.
The Clotherholme development would encompass Claro Barracks, Deverell Barracks and Laver Banks.
The proposal was submitted to Harrogate Borough Council in September 2020.
However, in a letter to the authority, NHS Humber & North Yorkshire Integrated Care Board has objected to the plan.
Andrew Dangerfield, head of primary care transformation at the organisation, said the method used by Homes England to assess healthcare need as a result of the new homes was “at odds” with the NHS.
He added that the developer had offered “zero” section 106 contributions to help mitigate demand as a result of increased population due to the scheme.
Mr Dangerfield said:
“The ICB is concerned about Homes England’s overall approach to health, they have sought to provide zero S106 contributions towards the provision of healthcare infrastructure on a development of significant scale (circa 3,000 people), using a methodology which is at odds with the NHS commissioners and local healthcare partners.
“The ICB, who has direct expert knowledge of the local surgeries in the area and is responsible for the commissioning of healthcare services have consistently outlined that the existing practices do not have capacity to absorb the population created by the 1,300 homes coming forward as part of this application, and therefore have requested mitigation in the form of a S106 contribution.”
Read more:
Mr Dangerfield added that should no contributions towards healthcare be made, then the development “cannot be considered sustainable”.
In October 2020, NHS North Yorkshire CCG – which preceded the integrated care board – said in a letter to the borough council that it was seeking £553,128 from Homes England in contributions to health.
The Stray Ferret has asked Homes England to comment on the concerns, but had not received a response by the time of publication.
The planned homes in Ripon will include a significant number of two- and three-bedroom mid-range houses and will include apartments in the centre.
It also includes a community centre, employment space, shops, parkland, a new primary school and sports facilities.
A decision on the scheme is expected to be made by Harrogate Borough Council at a later date.
Ambulance workers in Harrogate district begin strikeA picket line is in place outside Harrogate Ambulance Station today in the latest round of strikes.
Staff at Yorkshire Ambulance Service have walked out as part of a national dispute over pay and conditions. A second day of strikes is due to take place on December 28.
Vehicles tooted their horns in support of members of the GMB union picketing on Lancaster Park Road, which is on the same street at Harrogate Disrict Hospital.
Nurses and firefighters have also showed their support and a local cafe dropped off hot chocolate to strikers shivering besides a fire.
Union organiser Katherine Mitchell told the Stray Ferret GMB staff were striking today from one minute past midnight until 10pm. Ms Mitchell said members of Unison were due to join the action at noon today.
She said about 60 staff were employed at Harrogate Ambulance Station and they would continue to respond to the most serious category one incidents during the strike. Some strikers had already been called in to deal with such incidents, she added.
Several staff said the dispute was not only about pay but also about conditions and the state of the NHS. One person said they had waited four hours outside Harrogate District Hospital recently with a patient because the hospital did not have enough staff to escort the person away.
Health Secretary Steve Barclay said this morning NHS contingency plans would not cover all 999 calls and that “ambulance unions have taken a conscious choice to inflict harm on patients” — which drew an angry response from union leaders.
Rail and postal workers in the Harrogate district have been on strike this winter, but Harrogate District Hospital was not included in the first two days of nurses strikes. Firefighters are expected to be balloted in the new year over strike action.
Read more:
- No walkout at Harrogate hospital as part of nurses strike
- Harrogate district braced for rail and postal strikes