Call for answers over North Yorkshire fire service rising response times

Harrogate and Knaresborough Liberal Democrats have called for answers over rising response times at North Yorkshire’s fire service.

A meeting of North Yorkshire’s police, fire and crime panel last week was told that people had to wait for an average of 13 minutes and nine seconds for firefighters to respond to incidents.

This compared with 11 minutes and 37 seconds the year before.

Tom Gordon, Liberal Democrat parliamentary candidate for Harrogate and Knaresborough, described the figures as “worrying”.

He called on Zoe Metcalfe, Conservative North Yorkshire Police, Fire and Crime Commissioner, to explain the rise in the service’s response times.

Mr Gordon said:

“Local residents I speak to are deeply worried. According to the latest figures, people in the areas covered by the North Yorkshire Fire and Rescue Service had to wait an average of 13 minutes and nine seconds for firefighters to respond to incidents. This is an increase from 11 minutes and 37 seconds the previous year. It’s clear that something is amiss, and the people of North Yorkshire deserve to know why their safety is being put at risk.

“One cannot help but wonder if these rising response times are a direct result of budget cuts or resource allocation decisions. It’s essential that Commissioner Metcalfe provides a transparent and comprehensive explanation for these delays.

“If budget constraints or ill-advised resource changes are indeed contributing to slower response times, it is imperative that corrective actions are taken immediately to ensure the safety of our community.”


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The move comes as Ms Metcalfe said North Yorkshire Fire and Rescue was “improving” despite the rising response times.

The Conservative commissioner said the service had been working “at pace to make considerable progress” over the eight recommendations linked to concerns highlighted by government inspectors.

Inspectors rated the fire service as “inadequate” and “requires improvement” last year.

Rural locations

A spokesperson for the commissioner’s office said the increase in response times was a national trend and North Yorkshire’s rural nature “significantly impacts our average response times, due to the travel time required to reach them from their nearest fire station”. They added many station are crewed by on-call firefighters who travel from work or home to attend incidents.

The spokesperson added:

“Last year, due to extremely hot weather, the service attended a large number of fires involving farms and farm vehicles, often located in the more rural areas of the county, meaning longer travel times on slower country roads. These will naturally have impacted on our average response times for last year.”

Ms Metcalfe said the fire service “rigorously analyses and interrogates its response times to all incidents”. She added:

“The service has provided a comprehensive explanation for the change in average response times, and assurances that the increase is not attributable to resource decisions, but to the increase in primary fires taking place in rural locations which require longer travel times.

“The time it takes the service to respond to fires in dwellings is particularly important since these incidents can pose a greater risk to life. The average response time to these types of emergency incidents has continued to be far quicker at 9 minutes 29 seconds, just three seconds slower than other ‘predominantly rural’ services.”

Area manager Damian Henderson, director of service improvement and assurance said:

“I would like to offer reassurance that we always attend incidents as quickly as possible and as part of our response principles we look at primary fires we attend where the average response times are above the average for predominantly rural services.

“This allows us to make proposals for improvement, where we can. We are also increasing our prevention and protection work in our more rural areas. Following the large number of farm related fires we have already undertaken work with the farming community including the production of a farm safety leaflet.”

Business Breakfast: Harrogate environmental firm appoints director

The Stray Ferret Business Club’s next meeting is a breakfast event on Thursday, October 26 at Banyan in Harrogate from 8am to 10 am. 

The Business Club provides monthly opportunities to network, make new connections and hear local success stories. Get your tickets by clicking or tapping here.


A Harrogate environmental company has appointed a new director.

Adler and Allan, which is based on Victoria Avenue, has hired David Jarvis as operations and commercial director.

Mr Jarvis will take up the role in the company’s newly formed water division and will be tasked with overseeing the firm’s growth strategy.

He said:

“I am impressed by Adler and Allan’s purpose, vision, and plans for growth within the water sector.

“There is nothing I enjoy more than getting my PPE on and spending time out on site with teams delivering essential services, keeping taps wet and manholes dry.”


Harrogate estate agents backs food bank challenge

A Harrogate estate agents is backing a campaign to donate one tonne of food to local food banks.

Verity Frearson is supporting Harrogate’s Supplies Web Ltd, which is aiming to complete the challenge.

It would see one tonne of food delivered to food banks in Harrogate and High Wycombe, where Supplies Web Ltd has its southern branch.

Matthew Stamford (Director VF), Paul Graves (Director SW) & Mark Hague (Business Development Manager SW).

Matthew Stamford (director VF), Paul Graves (director SW) and Mark Hague (business development manager SW).

Matthew Stamford, a director at Verity Frearson, said the firm took on the challenge after being contacted by Paul Graves, a director at Supplies Web Ltd.

He said:

“When Paul contacted us to see if we’d be interested in getting involved in their food bank challenge we jumped at the chance.

“As a business, we have made ongoing commitment to give back to the local community and to help the people who need the most support.”


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Police investigate car crashing into fence on Harrogate street

North Yorkshire Police has launched an investigation after a car crashed into parked vehicles and a fence on a Harrogate street.

The incident happened on Tuesday, October 10, on Birstwith Road.

Officers said a white Vauxhall Insignia collided with parked vehicles and a fence at around 9.20pm. The occupants of the car had left the scene upon police arrival.

The force has appealed for anyone with information on the incident to come forward.

A police statement said:

“Police enquiries are ongoing.

“Anyone with information about the incident is asked to contact North Yorkshire Police on 101, quoting reference 12230192818.”


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Harewood Bridge to close again for repairs

Harewood Bridge near Harrogate is due to close for one or two nights this week for repairs, leading to 15-mile diversions.

Traffic was unable to cross the bridge for four weeks during the summer holidays to allow Leeds City Council to carry out maintenance work on the grade-II listed structure.

Now the road is set to be closed overnight on Wednesday (October 18) and Thursday (October 19) between 9pm and 5.30am.

The closure will be in place while the council upgrades the surfacing on the road.

Cllr Matthew Robinson, who represents Harewood ward on Leeds City Council, said in a post on his Facebook page:

“You will recall that essential maintenance works were completed on the Harewood Bridge over the summer holidays.  As part of these works a specialist contractor was required to apply a small area of upgraded surfacing at the south end of the bridge and these works were unable to be undertaken at the time but we have now been able to arrange this.   

“We plan to do the works on Wednesday 18th and Thursday 19th October with overnight closures from 8pm to 5.30am. It may be that the works are completed in one night but this will depend on the weather conditions.”

The grade-II listed structure carries the A61 Harrogate Road over the River Wharfe and is a busy route between Harrogate and Leeds.

A diversion will be in place for drivers on the A658 Harrogate Road and A659 Arthington Lane to rejoin the A61.


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Leeds Bradford Airport announces £100m terminal regeneration plan

Leeds Bradford Airport has announced a £100 million plan to regenerate its sole terminal.

The project will see a 9,500 sq. metre, three-storey extension to the existing terminal, alongside a significant refurbishment of the current terminal building.

It will also create additional aircraft stands, more seating, faster security, new shops and eateries, and a larger baggage reclaim area and immigration hall, as well as improved access for passengers with restricted mobility.

The project would help the airport decarbonise its operations and meet its net zero ambitions with the installation of new heating, lighting and machinery, including new baggage belts.

Vincent Hodder, chief executive of Leeds Bradford Airport, said: 

“This announcement marks the beginning of a new era for Leeds Bradford Airport.

“This investment will give us the infrastructure needed to deliver an outstanding customer experience, support the growth of our airline partners, enhance connectivity for business, investment and trade and provide the airport that Leeds, Bradford and Yorkshire have been waiting for.

“LBA is a key asset for our region and our community, our investment enhances and supports broader investments underway in Leeds and Bradford creating new jobs, new opportunities and shared benefits for our community.”

Inside the new Leeds Bradford Airport terminal.

Inside the new Leeds Bradford Airport terminal.

The airport has appointed Belfast-based Farrans Construction to deliver the first phase of the project, which will see the terminal extended.

LBA estimates that the scheme has the potential to create 1,500 new direct jobs at the airport and 4,000 new indirect jobs, as well as contribute a total of £940 million to the local economy.

Work will start on the terminal in autumn this year and is expected to be compete in 2026.


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Harrogate estate agent founding partner dies

A founding partner of a Harrogate estate agents has died.

Charles Smailes co-founded Feather Smailes Scales, which is based on Raglan Street in the town.

Mr Smailes had more than 30 years experience in the local property sector.

He set-up FSS with Jim Feather and Peter Scales in 1994.

He was appointed president of the National Association of Estate Agents in 2005 and was also the first chairman of the board of the National Federation of Property Professionals.

In a post last night on social media, FSS said Mr Smailes died on October 9. It added:

“It is with heavy hearts that we announce the passing of our founding partner, Charles Smailes.

“Charles’ legacy will continue as we, as a firm carry forwards the values and principles that he held so dear.”


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Plan to build nine flats on on site of former Harrogate council building approved

A plan has been approved to build nine new flats on the site of a former council office in Harrogate.

The site at 18 Victoria Avenue was previously home to Victoria Park House, which was demolished in December 2021.

Planning permission was granted in late 2018 for an office building to be built by new owner Hornbeam Park Developments. The plans proposed using the original facade, and the stonework was retained to do so.

However, plans have been submitted by Long Marston-based Echo Green Developments, through agent Savills, to create nine residential apartments on the site.

The developer argued that attempts to market the building for office use had failed over a number of years.

Plans for apartments on the site of the old Victoria Park House

Plans for apartments on the site of the old Victoria Park House.

Now, North Yorkshire Council has approved plans for the flats to be built.

In documents submitted to the authority, the developer said the plan will help to meet the need for accommodation in the area.

It said:

“The proposal will be a high quality apartment building in keeping with the Victorian villa’s of the area which will revitalise the site and provides an enhancement to the public streetscape.

“The proposal will provide much needed residential accommodation to the area.”


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Harrogate funeral directors appeals for army photos for Remembrance Day

A Harrogate funeral directors has appealed for pictures of army veterans to help commemorate Remembrance Day.

Neil and Sonya Milsted Funeral Directors, which is based on Hookstone Chase, plans to put up a window display featuring old photographs of servicemen this year.

Ms Milsted told the Stray Ferret that she had appealed to the community to submit pictures of their loved ones who served in the armed forces to be featured.

The funeral directors puts on a remembrance display every year. However, this year Ms Milsted said she wanted to try something different.

She said:

“I am looking for photos of people who have served in any of the forces or are still serving to display on an easel in our window for Remembrance Day. 

“Every year we make an effort to remember those who we have lost and this year I would like local people to help by sending us photos.”

The pictures can be submitted via email on info@nandsmilsted.co.uk or scanned and brought into the funeral directors.


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Police find missing Harrogate boy

Police have confirmed that a missing boy from Harrogate has been found safe and well.

The force issued an appeal for a 13-year-boy over the weekend.

North Yorkshire Police confirmed that the boy has since been found.


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Council to bid for government funding to progress Harrogate social housing schemes

North Yorkshire Council is set to bid for government funding to progress five social housing schemes in the Harrogate district.

The authority is set to apply for a grant from Homes England to help fund the projects, which include new build houses and conversion of a former Robert Street homeless hostel.

In a report due before senior councillors on Tuesday, council officers said the move would help to meet “huge demand” for social rented housing in Harrogate.

Currently, the council has 2,196 households on its housing waiting list in Harrogate alone.

Vicky Young, the council’s housing policy and strategy officer, said in her report:

“The tenure of the new build units will be social rent. 

“There is huge demand for social rented accommodation in the Harrogate locality, with 2,196 households currently registered on the Harrogate waiting list.”

Among the projects in the councils bid include new build homes on Poplar Grove and Gascoigne Crescent in Harrogate, Springfield Drive in Boroughbridge and Kingsway in Huby.


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Each of the homes are estimated to cost £375,000 to construct.

Meanwhile, the council also estimates that a plan to convert Cavendish House on Harrogate’s Robert Street into six flats would cost £400,000.

The former homeless hostel will be converted into a shared ownership property.

Councillors approved the conversion of the hostel in September. At the time, the council said in a report that the property would help to deliver “much needed affordable housing”.

It said:

“The building has been empty since November 2021. As such, it has a negative impact on residential amenity and increasingly risks attracting anti-social behaviour.

“The development proposals will deliver much needed affordable accommodation in a redundant building and a highly sustainable location, complying full with national and local planning policy guidance.”

The bid to Homes England would help towards 30% of the total cost of the five schemes.

According to the report, the projects would cost £1.9 million to build.

Senior councillors will discuss the bid at a council executive meeting on October 17.