Harrogate district residents are being urged to tell police chiefs about their experiences of the non-emergency 101 and emergency 999 services.
It follows long-running concerns in the district about the length of time it takes to answer the calls.
The police contact survey opened on Wednesday and runs until June 26.
The survey, run by the Association of Police and Crime Commissioners, will inform police forces, the Home Office and local crime commissioners on any challenges around reporting to the police.
Participants answer questions testing their understanding of emergency and non-emergency reporting systems, as well as newly emerging ways of contacting the police, like web chat, online forms and messaging over social media.
Zoë Metcalfe, the North Yorkshire Police, Fire and Crime Commissioner, said:
“Reporting to 101 and 999 remains a challenging area of business for police forces across the country. The needs of those making contact must be understood, and we must prioritise those most in need.
“I have expressed my concerns to the Chief Constable regarding poor call handling times. The Chief Constable and I are committed to significantly improving the customer contact experience and call handling times, and will monitor performance closely with the aim to improve the service as a priority. This will also include the call-waiting times for the non-emergency 101 service.”
Read more:
- Police commissioner: 101 line deluged by ‘neighbours complaining about each other’
- Commissioner Candidates questioned: the 101 call system ‘not fit for purpose’
Ms Metcalfe’s predecessor, Philip Allott, was told by North Yorkshire county councillors last year that the non-emergency line was “not fit for purpose and it hasn’t been fit for purpose for the last eight years” and that “the phone just doesn’t get answered”.
Ms Metcalfe will discuss North Yorkshire’s force control room’s performance in her next public accountability meeting on Tuesday.
Members of the public can submit questions in advance of the meeting via email to info@northyorkshire-pfcc.gov.uk. They should include their name and address.
You can take part in the public contact survey here.
Andrew Jones MP says Harrogate and Knaresborough train cuts ‘a bad mistake’
Harrogate and Knaresborough MP Andrew Jones has told Parliament that cuts to train services in the towns will damage business and make it impossible for some commuters to be at work on time.
The two early morning weekday services from Harrogate to Leeds were axed this week, meaning the earliest commuters can arrive in Leeds is 7.28am
Speaking in a Commons transport debate yesterday, Mr Jones said it was a “bad mistake” to think that the decline in passenger numbers due to covid was now at a fixed level and “service levels can be cut back accordingly”.
He added:
“We have seen some of the implications of this locally on the Leeds-Harrogate-Knaresborough-York line.
“The services that have been cut back are the early morning services to Leeds, although many people from Harrogate commute to Leeds for work.
“Some will now find it impossible to be in work on time. For other service users, it is now impossible to connect with the Leeds to London services that get into our capital before 10am.
“That is not good enough for business people, and Harrogate has significant conference business at its convention centre, with many people travelling to it from across the country.
“Other rail cuts have created long gaps in the evening services and an earlier finish on the Knaresborough service. These cuts are obviously bad for our night-time economy.”
Mr Jones, a former transport minister, said the cuts were “not great to see” because rail services had been “making such great progress after all of the years of Labour’s no-growth northern franchise”.
He cited the six daily direct London services and better rolling stock as examples.
Read more:
- Harrogate commuters frustrated as early trains axed today
- How did a First World War bomb end up in Knaresborough?
Mr Jones said he’d had a “very positive meeting” with Robin Gisby, the chair of rail operator Northern, who he said “recognised the significance of the services that have been cut, and he is working on reinstatement for later this year”.
One of the key issues, he added, was training more drivers.
Praise for local buses
Mr Jones also used his speech to praise the “excellent leadership” of Don Mackenzie, who was the North Yorkshire county councillor in charge of transport until the local elections on May 5, for securing £8m from the government for a scheme with Harrogate Bus Company to bring 39 electric buses to Harrogate and Knaresborough.
Mr Jones added:
World champion boxer Josh Warrington visits Harrogate gym“The bottom line is that the new electric buses are very popular, and the customer response has been excellent.
“I have checked this with the bus company and with passengers. People like the ride quality and the quietness, alongside the fact that the vehicles are bright, airy and pleasant to be in. They are obviously also emission free, which is highly popular.”
World champion boxer Josh Warrington thrilled members of a boxing club in Harrogate last night when he dropped in on a training session.
Warrington, the IBF featherweight king, was accompanied by IBO lightweight world champion Maxi Hughes at H Hour Boxing Gym on Skipton Road.
Rob Smith, head coach at the club, has known the fighters for years and invited them down.
They brought their world title belts and posed for pictures first with junior members and then with the seniors.
Warrington told the Stray Ferret he often visited Harrogate with his wife and daughters and found it peaceful compared to his home city of Leeds.
He has visited H Hour Boxing previously and said he particularly liked having the opportunity to inspire kids.
“It’s easy for them to go down the wrong path. I like to talk to them and say ‘life is hard, boxing is hard but stick at it because it’s worthwhile.
“I started at seven or eight and never thought I had the natural ability to succeed. It was my mindset that did it and now I like to instil that in other kids.”
Some fans brought memorabilia for Warrington and Hughes to sign and were clearly thrilled to meet them.
Dane Hall, 22, who has been training at the club for just under a year, got the fighters to sign his gloves. He said:
“Josh is bloody brilliant. He’s one of the boys. My dad is also a massive fan.”
Read more:
- Leeds United legends reminisce with Harrogate dementia residents
- Harrogate Grammar hopes to light up sports pitch until 8pm
Rob Smith, who puts on training sessions three times a week at the club, is well connected in boxing. He is chairman of the central area of the British Boxing Board of Control and has brought the fighters to the gym on previous occasions. He said:
Police identify man after Harrogate Asda CCTV appeal“Harrogate is perceived as an affluent area but boxing is a working class sport.
“Some of our members are not from the wealthiest families and they look at Josh and Maxi and see guys from similar working class backgrounds who have done the business at world level so it inspires them.”
Police have identified a man they wanted to speak to after money was removed from a cash machine at Asda in Harrogate.
North Yorkshire Police issued CCTV images of the man after £150 that was left on the cash machine from a previous transaction was taken.
Police were not aware of any attempt that had been made to return the cash to its owner.
The incident happened at Asda on Bower Street at 10.23am on Sunday, May 1.
In an update on May 27, police said they had identified the man and we have therefore removed the images of him from this post.
Read more:
- North Yorkshire Police officer admits making 8,700 indecent child images
- Harrogate drug dealer sentenced to four years in prison
North Yorkshire’s new top politicians named
Recap the highlights from today’s first North Yorkshire County Council meeting today since the local elections on May 5.
The key points include:
- Conservative Carl Les elected council leader unopposed.
- Michael Harrison is the only councillor from the Harrogate district’s on Cllr Les’ 10-person executive.
- Female representation on the executive double from one to two out of 10.
- Calls for Harrogate Town Council to be established as soon as possible.
- Calls for sale of Ripon Spa Baths to be halted.
2pm: Meeting ends
A marathon 3.5-hour meeting ends. It was the first county council meeting since the local elections and saw a new executive team named by leader Carl Les.
The more even political composition of the council was reflected in the length of some of the debates.
1.50pm: Jubilee theme at County Hall
A copy of the Daily Mail from June 3, 1953 — the day after the Queen’s coronation — is on a royal-themed table greeting everyone at today’s meeting at County Hall, Northallerton.
1.47pm: 15 care homes have covid outbreaks
Michael Harrison, the executive member for health and adult social services, says 15 care homes in North Yorkshire have one or more covid cases. He says this has an impact on the NHS, which can’t discharge patients to these homes.
1.42pm: Motion to criticise Home Office of handling of Linton is passed
Some Conservative councillors are reluctant to vote on a motion criticising the Home Office, saying it is against procedure, or political grandstanding, But after a lengthy debate the motion is voted on and receives overwhelming support from all parties.
1.18pm: Heated debate over Linton asylum centre
Cllr Stuart Parsons, the leader of the Independent group, proposes a vote of no confidence in the Home Office in its handling of the asylum centre at Linton-on-Ouse.
Cllr Les says he’s happy to make a statement and support Hambledon District Council’s call for a judicial review but can’t support a blanket no confidence motion on the Home Office.
Cllr Parsons says the motion purely relates to Home Office actions regarding Linton. Cllr Les agrees to support this.
Cllr Malcolm Taylor, whose division includes the former RAF site at Linton-on-Ouse that is to be converted into the centre, says Home Office representatives will be attending a parish council meeting tomorrow night and a demonstration is planned.
He says Linton has a population of 600 and the first asylum seekers are expected on May 31.
The centre will be on the edge of the Harrogate district, just a few miles from Knaresborough and Boroughbridge.
A Conservative councillor living near the site says her inbox is full of messages of concern, many from women worried about the impact of an influx of hundreds of men in the area. She says asylum seekers need help but urges fellow councillors to “think of that little community”
There is now a vote over whether the no confidence vote should go ahead.
1.02pm: Expect more demand-led buses
Cllr Duncan is receiving plenty of transport questions and is giving an assured first performance.
He is asked whether the council’s pilot scheme testing demand-led buses, which includes Ripon and Masham, will be extended. The system is likened to Uber whereby people call for small local buses rather than rely on a timetable service.
Keane is keen. He says “this is exactly the type of approach we should be taking” as an alternative to conventional bus services. He adds demand-led buses won’t be appropriate everywhere but they could be rolled out in many areas.
12.48pm: Transport chief calls for bus alternatives
Cllr Keane Duncan says some bus routes are not viable and the council needs to look at alternatives to help people get around.
12.31pm: New transport chief Keane Duncan faces pothole questions
Ryedale councillor Keane Duncan (pictured), the youthful successor to Harrogate’s Don Mackenzie on the transport brief, is immediately asked a question on potholes by Ripon Independent Andrew Williams.
Cllr Williams invites Cllr Duncan to visit Ripon “so I can show him first had some of the pothole-ridden roads you’ve taken priority for”.
He adds he’s sure Cllr Duncan wants to make it a priority for residents to be able to drive around North Yorkshire “comfortably rather than bouncing around”.
Cllr Duncan says it’s a new council but “many issues will be the same”. He agrees to visit Ripon and is then invited by Liberal Democrat Pat Marsh to also visit Knaresborough.
12.28pm: What will happen to local assets like Knaresborough Castle?
Liberal Democrat Pat Marsh asks how parish councils will be given a voice to “retain assets they feel are theres”, such as Knaresborough Castle, when the seven district councils, including Harrogate Borough Council, are abolished next year.
Deputy leader Gareth Dadd says North Yorkshire Council could inherit 13,000 pieces of real estate when it begins life next year. He says the new council “will be open for asset transfer” and is “mindful of the benefits of community ownership” but does not commit further.
12.22pm Why do councillors have plastic bottles?
Bryn Griffiths, the Liberal Democrat councillor for Stokesley, asks why he can see so many single use plastic bottles in the chamber.
Cllr Greg White replies that he can’t give an answer but will look into it.
Cllr Griffiths then asks if removing single use plastics is a council commitment.
Cllr White says, to cheers, it will happen “as soon as we possibly can”.
12.13pm: Ouseburn councillor says council gives ‘lip service’ to environment
Arnold Warneken (pictured), the first Green Party candidate elected from the Harrogate district, suggests in his first meeting that the council only pays lip service to the environment.
He says the body language from fellow councillors when he raises tree-planting initiatives is ‘oh, not another hugger’
He says the environment is regarded as “a tag on” and protecting the planet is far more important.
Greg White, the executive member in charge of climate change, replies that every report to committees will include climate impact assessments and Cllr Warneken will have the opportunity to question them.
12.01pm: The new top table
This picture shows the new 10-person executive sitting around the top table, below chair Margaret Atkinson. Michael Harrison, on the far right, is the only Harrogate district councillor selected by leader Carl Les.
11.46am: No public questions
We are now up to the ‘public questions’ item on the agenda. But none were submitted: hardly a glowing endorsement of the state of local democracy.
11.33am: Female representation on executive doubles — to two
The number of female councillors on the 10-person executive has doubled — to two.
Bedale councillor Annabel Wilkinson is given the education brief previously held by Patrick Mulligan. Thornton Dale councillor Janet Sanderson, retains the children’s services role.
11.30am: Chamber packed for Carl Les’ coronation
It seems that all 90 newly elected councillors are here. Remember, the Conservatives got 47 councillors elected, giving them a slim majority of four, which is why the new council is led by a Conservative and a 10-person executive includes only Conservatives.
11.25am: Call for sale of Ripon Spa Baths to be halted
Andrew Williams (pictured), the leader of Ripon City Council who was elected to the county council as an Independent two weeks ago, calls for soon-to-be-abolished Harrogate Borough Council to be prevented from proceeding with the sale of Ripon Spa Baths. He says it should be retained as a community asset.
Council leader Les says “I will take legal advice on this”, adding warm words but no commitment. He says:
“We are not going to be awkward. If it’s a sensible thing being proposed we will want to support it. I will have to look into Ripon Baths”
11.23am: Harrogate district only gets one councillor on 10-person executive
Michael Harrison is the only councillor from the Harrogate district chosen by leader Carl Les on his 10-person executive, which raises questions about how strongly the district’s voice will be heard on the county council.
11.18am: Call to create Harrogate Town Council
Liberal Democrat Pat Marsh, who was elected to represent the Stray, Woodlands and Hookstone division on May 5, calls for an assurance that “as soon as possible, within the next couple of months” the process to create town councils for Harrogate and Scarborough begins.
Council leader Carl Les says he will check the legal position and “If it’s in our gift, I think the process should start immediately”.
11.15am Keane Duncan succeeds Don Mackenzie
Harrogate’s Don Mackenzie (pictured) did not seek re-election on May 5. He is replaced by Keane Duncan, a journalist who lives in Malton.
Cllr Duncan’s portfolio has changed slightly — he will still oversee transport, as did Cllr Mackenzie, but the brief no longer includes broadband.
11.10am Harrogate district’s Michael Harrison retains health and adult services brief
Michael Harrison has been named executive member for health and adult services. Cllr Harrison, who lives in Killinghall Moor, held the brief before the last election.
He was elected to the division of Killinghall, Hampsthwaite and Saltergate two weeks ago.
11.04am: Carl Les elected leader unopposed
As expected, Conservative Carl Les is elected as leader of the county council and its successor North Yorkshire Council until May 2027.
11.02am: Margaret Atkinson gives acceptance speech
New chairman Margaret Atkinson says she is a “tough cookie” who won’t stand for any nonsense.
10.58am: Will female representation increase?
It could hardly get much worse. the previous 10-person executive included just one woman. This was Cllr Les’ previous top team.
- Carl Les, leader of the council,
- Gareth Dadd, deputy leader and executive member for finance
- Don Mackenzie, executive member for access (highways)
- Patrick Mulligan, executive member for education
- Michael Harrison, executive member for health and adult services
- Derek Bastiman, executive member for open to business
- Andrew Lee, executive member for public health
- David Chance, executive member for stronger communities
- Janet Sanderson, executive member for children’s services
- Greg White, executive member for climate change and customer engagement
10.50am: Kirkby Malzeard’s Margaret Atkinson elected chair
Conservative Margaret Atkinson (pictured), who was elected to represent Masham and Fountains two weeks ago, is elected chair of North Yorkshire County Council. Cllr Atkinson lives in Kirkby Malzeard and is a long-serving county and district councillor.
Woodfield school closure ‘an absolute disgrace’, says unionThe proposed closure of Woodfield Community Primary School is “an absolute disgrace” driven by ideology rather than common sense, according to Unison.
Wendy Nichols, branch secretary of the North Yorkshire branch of the trade union, has written to members at the school pledging to support them as they face the prospect of losing their jobs.
The letter, seen by the Stray Ferret, says Bilton needs a community school and the union will lobby North Yorkshire County Council to keep the current one open.
The letter also calls for a change in the law requiring state-run schools to close if they get an inadequate Ofsted rating and then can’t find an academy sponsor, as has happened to Woodfield. It says:
“Academisation has created a two-tier education system, but research is now showing that council-maintained schools perform better than academy schools.
“The government is driven by its own ideology that paints local authorities as being bad, and academies as being good. We think this is wrong, and is part of the reason why Woodfield primary school is facing closure.”
Absolute disgrace. Woodfield Primary is part of the community it serves. Closure is result of ideological narrow-minded government policy. Staff, children and the conmunity deserve better. @AJonesMP @antiacademies
Closure consultation for primary schoolhttps://t.co/YTXMDQEazb
— North Yorkshire UNISON (@NYUnison) May 15, 2022
Woodfield school was rated inadequate by Ofsted in 2020 and placed into special measures.
The rating meant the school had to become a sponsored academy, but it failed to find a backer.
A proposed merger with Grove Road Community Primary School then fell through this year, prompting the county council to open a consultation on closing the school in the next academic year.
Paul Haslam, who represents Bilton and Nidd Gorge on the county council and is a governor at Woodfield school, insisted a final decision has not yet been made.
Read more:
- Woodfield school parents ‘frustrated and upset’ after merger U-turn
- County council says Bilton housing scheme ‘should be refused’
The Conservative councillor said the views of parents and the local community will have a “big sway” in the outcome. He said:
“Just because there is a consultation to consider closing, it doesn’t necessarily mean the school will close.
“It does mean there are difficulties and nobody is hiding from that fact.
“It will be a very important consultation when it gets started and I will be very keen for lots of people – not just parents – to get involved.”
Decline in pupils
Woodfield has fallen into financial difficulties ever since a big drop in pupil numbers in 2018. At the time, the school had 155 pupils, but this has now dwindled to 37 with 11 pupils due to leave in July.
And because pupil numbers determine the level of funding that a school receives, Woodfield has forecast to be in a deficit of £329,800 by 2023/24.
The school has had six different headteachers over the last four years.
Cllr Haslam said he was “devastated” that the school has found itself in this situation, but added he believes it could have a future if there is demand for pupil places.
He said:
“I believe Woodfield should have a school – it is an area of deprivation and we all know the best way of deprivation is good education.
“What I want to see at Woodfield is a high-calibre school that the people deserve.
“The leadership has developed a great curriculum and really set the school on its way. If we were able to get back to 70 or 80 pupils, that would show progress and we would be able to work out of this.
“But on the pupil numbers that we currently have, that is not going to work.”
How did a First World War bomb end up in Knaresborough?
Knaresborough has its share of mysteries — did Mother Shipton really predict the future and how did Blind Jack build so many roads?
Now there is a new one: how did a First World War bomb lie undiscovered in the River Nidd for so many years?
The bomb was found in the shallows beneath Grimbald Bridge yesterday by litter picker Simon Briscombe.
Mr Briscombe thought it was a gas canister until the bomb squad turned up and carried out a controlled explosion in a nearby field.
It seems miraculous that such a weapon could have lurked undiscovered for more than a century — and how did it get there?
Intriguingly, Kathy Allday, chair of Knaresborough Museum Association, said a British plane came down in the Nidd during the First World War, close to the area where the weapon was discovered.
The pilot was killed and debris was scattered across the river. Could it have been carrying the bomb?
Unexploded shell in Scriven Park
It isn’t the first explosive device found in Knaresborough.
Members of Claro Community Archaeology Group discovered an unexploded shell from the Second World War in Scriven Park while metal detecting several years ago.
Mike Baxter, chairman of the group, says there was a munitions factory at nearby Farnham during the Second World War. He added.
“The Home Guard was supplied with all kinds of horrible phosphorus-type bombs in case we were invaded.”
Read more:
- Watch First World War bomb detonated in Knaresborough
- Bomb squad detonates First World War bomb in Knaresborough
- Meet the Knaresborough woman who is a dog chaperone at weddings
Kevin Earl, a military history enthusiast from Knaresborough, said his gut feeling was that this was a German bomb from the Second World War and if it dated back to the 1914-18 war he could only imagine it had been disposed of in the river.
Knaresborough resident Chris Jenkins got in touch to say:
“The photo of the actual item was an artillery shell.
“You can see the soft metal drive bands on the shell. This makes more sense as I am not aware of Knaresborough being bombed in World War One.
“It’s not uncommon to find war trophies ditched near bridges. Guns and material were brought home and then ditched over the years when it was realised they were not appropriate.”
Mr Briscombe, who stumbled across the weapon, thinks this explanation is plausible. He said:
“Judging by the state it was in when I pulled it out of the river it had obviously been there a long time.
“It’s quite probable that somebody brought it back from the war as a memento and when he died his family chucked it into the river.”
The self-employed electrician said he hadn’t managed to do much work today but was grateful to be alive.
“My phone has been ringing off the hook. I think I’m going to have to knock today on the head. But there could have been bits of me hanging off the bridge!”
Man seriously injured in crash on Harrogate’s Leeds Road
Three people had to be freed from their vehicles after a two-car collision on Leeds Road between Pannal and Harrogate last night.
One man was taken to hospital in an ambulance after the smash, which led to the road being closed.
It is now known how bad his injuries are.
According to North Yorkshire Fire and Rescue Service, three people were out of the vehicles when they were called at about 9pm.
Read more:
A further three people needed help to escape.
Firefighters used cutting gear and other tools to release them.
North Yorkshire Police tweeted about the road closure last night.
⚠️Road closure in Harrogate. Emergency services are at the scene of a serious collision on the A61, Leeds Road, between Pannal and Harrogate. The road is closed with diversions in place. Motorists are advised to avoid the area at this time. pic.twitter.com/ppGakP1SK2
— North Yorkshire Police (@NYorksPolice) May 16, 2022
They issued further details today, saying the collision occurred at 7.36pm and involved a red Volkswagen Golf and a black Range Rover.
“The Golf was travelling from Harrogate towards Pannal and the Range Rover was travelling from the Pannal direction towards Harrogate.
“The sole occupant of the Golf was taken to hospital with serious, potentially life changing injuries.
“The five occupants of the Range Rover were also taken to hospital with injuries.
“Road closures were put in place for around six hours while emergency crews attended the scene and an initial investigation was carried out.”
Witnesses can email Paul.Buckley@northyorkshire.police.uk or call North Yorkshire Police on 101, select option 2 and ask for Paul Buckley.
Bomb squad detonates First World War bomb in KnaresboroughThe bomb squad was called to Knaresborough this evening when an unexploded First World War bomb was found in the River Nidd.
Simon Briscombe, whose partner Rachel Wills owns the Watermill cafe, found what he initially thought to be a gas canister during a weekly litter pick.
But when he got home and cleaned the gunk off the item, which he found beneath Grimbald Bridge, he became suspicious.
The couple dialled 101 and after sending a photo, the bomb squad, police and firefighters rushed to their home at The Chase.
Their house, along with about 30 others on the estate, was immediately evacuated while the bomb was taken away and a controlled explosion carried out nearby. The A59 was closed for about two hours.
Read more:
- Meet the Knaresborough woman who is a dog chaperone at weddings
- Knaresborough daredevil, 70, performs 50th skydive
Ms Wills said:
“We’re still in shock. If Simon had known what it was he wouldn’t have moved it.
“The police were horrified because he brought it home in the car and there are a lot of speed bumps in Knaresborough. But we didn’t know what it was.”
The bomb was wrapped in sandbags at the couple’s home for about an hour until the bomb squad arrived.
Ms Wills said:
“We do litter picks on our own every week and have found some really strange things — last week we found a sewing machine from 1898. But we’ve never found a bomb.
“In a way I’m relieved that we found it rather than a group of kids.”
Crane catches fire on Harrogate’s Leeds Road
A crane caught fire on the busy Leeds Road in Harrogate this afternoon.
Two crews from Harrogate fire station were summoned to deal with the incident at 3.54pm.
Fortunately the fire was already out by the time they arrived thanks to the crane driver using an extinguisher.
The fire station said in a social media post:
“An extinguisher had been used prior to arrival and crews used a hose reel to cool the overheated wheel bearings.”
Read more:
- Chimney fire warning after blaze in Scotton
- Harrogate commuters frustrated as early trains axed today
A fire station spokesperson said the incident occurred at the Stone Crop Lane junction on Leeds Road.
Police directed traffic but the road remained open.
At 15:54 on Leeds Road, Harrogate, two crews from Harrogate attended a report of a crane on fire, an extinguisher had been used prior to arrival and crews used a hose reel to cool the overheated wheel bearings pic.twitter.com/f0rne18T8Z
— Harrogate Fire station (@Harrogate_NYFRS) May 16, 2022