Business Q&A: Gemma Aykroyd, The Cheeseboard

This is the latest in a regular series of Business Q&A features published weekly.     

This week we spoke to Gemma Aykroyd, owner of The Cheeseboard in Harrogate.

Tell us in fewer than 30 words what your firm does. 

The Cheeseboard sells more than 200 different types of cheese from around the world, with an emphasis on local food. We also sell condiments to go with them, and other deli foods.

What does it require to be successful in business? 

You’ve got to be organised, patient, love your product, have a passion for it, and have an amazing team behind you to support you and come up with fresh ideas.

What drives you to do what you do every day? 

When I wake up in the morning, I love coming in to work because I love cheese. I have a lot of regular customers, and a lot of visitors to the town come into the shop too, which is great because I love meeting people from all walks of life.

What has been the toughest issue your company has had to deal with over the last 12 months? 

We survived covid, but Brexit means it’s still difficult to get hold of certain cheeses. We used to order from a French supplier on a Tuesday and we’d have the product in the shop by Thursday, just two days later. Now, we order on a Tuesday and we might get it on the Wednesday of the following week – eight days later – if we’re lucky. Our usual Dutch supplier said they could no longer supply direct to us as it had become too expensive, so now we have to go through a wholesaler large enough to be able to absorb the extra costs, and that personal relationship with the small Dutch firm has gone. It’s a real shame.

Which other local firms do you most admire and why? 

We have a real rapport with Ake & Humphris. They do something similar to what we do, but with wine. I love their enthusiasm and knowledge of their product – it’s a lot like ours. We often collaborate doing cheese and wine tastings at Harrogate Cricket Club. We’ve just held one, and the next will be in the summer.

Who are the most inspiring local leaders?

I literally can’t think of anyone. I’ve drawn a blank!

Photo of Gemma Aykroyd, owner of The Cheeseboard in Harrogate.

What could be done locally to boost business? 

Our street is a bit off the beaten track. When people talk about going into Harrogate, they usually mean somewhere near Bettys, so it would be good to get a bit more awareness for other parts of the town, like ours – Commercial Street is great for independent shops.

Also, parking charges are always on the increase and they put people off coming into town, so perhaps free parking on certain days would be a good idea.

Best and worst things about running a business from Harrogate? 

Harrogate is such a beautiful and affluent town – we’re very lucky compared with other towns. It’s a conference town too, which draws people to us.

But perhaps the best thing is our regular customers. We have people who come over to the shop from Manchester, and a regular online customer in the Outer Hebrides.

The worst thing? I can’t think of anything.

What are your business plans for the future? 

The Cheeseboard was founded in 1981 and I’m its fourth owner. I’ve had it since 2000, which means I’ve had it the longest. I have got some plans for the business, but I don’t want to say too much at this stage.

People often ask me why I don’t open another shop, but finding new premises, stocking it and hiring staff can be quite a headache. If I do expand the business, I want to work on events with other local independent businesses.

What do you like to do on your time off? 

I’m engaged and getting married in July, so that’ll keep me busy. Apart from that, I like to be outdoors, keeping fit, walking my dog or playing tennis. And I like to have a few drinks too – especially wine, with cheese.

Best place to eat and drink locally? 

You can’t go wrong with William & Victoria‘s on Cold Bath Road – it’s run to such a high standard. I also like Fisk, the Thai restaurant on Montpellier Mews. There’s a great atmosphere, the service is excellent, and the flavours are outstanding.

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The National Shooting Show is back for 2024 – here’s what you need to know

This story is sponsored by The National Shooting Show.

Fieldsports fans are in for a treat if they go along to the Yorkshire Event Centre in Harrogate from May 11-12, 2024 where The National Shooting Show (NSS)  is being held.

Clay shooting, airgunning, HFT shooting, practical shooting and fullbore target shooting are all on offer. For non-shooters there are working dog displays, ferreting, falconry, archery and axe throwing too – the event promises to be an event the whole family can enjoy.

You may have known of the National Shooting Show under its previous guise as The Northern Shooting Show, so why the name change?

James Gower, CEO of organisers Stable Events explained:

“We looked where visitors to the show were coming from and rather than being focused on the north, people were coming from all over the UK – from London to Cornwall, Wales and the Midlands.

“So it was obviously a show of national interest and we changed the name to illustrate this. There are no plans to take it down south – we’ve also signed up for Harrogate in 2025 too.”

Try before you buy

Perhaps one of the biggest attractions of the NSS is that it enables visitors to try guns and optics outside on a range and see how kit they’re interested in buying handles.

(Image: The National Shooting Show)

Key figures from the worlds of stalking, keeping, clay shooting, wild food, gun dog training and pigeon shooting are acting as ‘ambassadors’ for the NSS. All will be present at the NSS, giving talks and on hand to answer questions and give useful tips.

Experiences

Ever fancied trying a .50 calibre rifle? Well, that’s just one of the experiences on offer, thanks to the Fifty Calibre Shooters Association (UK), which is offering visitors a rare chance to learn how to handle, load and aim a .50 calibre rifle under careful instruction.

Airsoft devotees will be pleased to hear that this fast-paced combat game is on offer at the Airsoft experience.

Not forgetting dogs

Watching a well-trained gun dog at work is a joy and Kirkbourne Spaniels will be running the BASC-sponsored scurry, as well as holding a working test competition. There is also a dog creche run by a qualified vet.

(Image: The National Shooting Show)

Talks

In the symposium area, figures from the world of fieldsports will be discussing the hot topics of the day. It is the perfect place to sit back, watch and listen when a rest is in order.

Food, glorious food

The Shooting  Lodge is a great place to catch up with friends over a pint and a new cafe area will be offering wild game and venison.

Those searching for culinary inspiration will find it in BASC Hunter’s Kitchen, where game chefs will create new dishes for all levels of cookery skills, using nature’s larder.

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Tickets for The National Shooting Show are available here.

Harrogate pub set to rebrand

The Swan on Devonshire Place in Harrogate is to be rebranded by new owners.

The Harrogate pub will reopen as The Mucky Duck, under the ownership of Appetite for Life Ltd.

The company also run SO! bars in Harrogate, Knaresborough and Ripon, the Devonshire Tap House in Harrogate and Tap On Tower Street in Harrogate.

The High Harrogate venue was previously owned by Market Town Taverns, a Harrogate company which operates a chain of pubs in Yorkshire and north-west England.

An application for a pavement licence has been submitted to North Yorkshire Council by Robert Thompson, who is named as the licensee of Appetite for Life Ltd on Companies House. He and Alison Thompson are the new owners of the venue.

The application, which was submitted at the start of the month, is for ‘the ability to place several tables and chairs outside the front of the premises for the sale of food, drinks and alcohol’.

The new signage is set to go up this week with the pub expected to open in May, although there is no confirmed date at this time.

Mr Thompson said:

“We knew the area lacked a good quality pub, serving great freshly prepared British & pub classics with a modern flare, great familiar beers, and a proper friendly welcome, so that’s what we plan to do”.

 

“We have made Harrogate our home since the mid-nineties and knew the pub was known as The Black Swan before it was the Swan on the Stray but was affectionately known as the Mucky Duck by locals. We wanted to modernise the pub a bit, but with a nod to its past, hence adopting the locals nickname for the pub”.

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Developer appeals decision to refuse 53 homes in Harrogate

A property developer has launched an appeal after its bid to build 53 homes in Harrogate was refused.

Councillors on North Yorkshire Council’s Harrogate and Knaresborough planning committee rejected plans for the homes off Knox Lane in the Bilton area in September last year.

Now Teesside developer Jomast has appealed to the government’s Planning Inspectorate, which means the council faces a potentially costly legal battle.

Jomast’s appeal form indicates it has opted for an inquiry rather than a hearing or written representations.

It expects the inquiry to last four days and to call witnesses in the fields of planning, highways, design, landscape and ecology

The document says the 3.2-hectare site is owned by the Greenbank family near Boroughbridge.

The council must now decide whether to contest the appeal.

It is the latest round in the long running campaign to build homes off Knox Lane, which has been fiercely resisted by local people.

The site earmarked for houses.

A 45-page report  by council case officer Andy Hough before last September’s planning meeting said the application was “considered to now be in compliance with development plan policy” and should be approved.

But councillors cited concerns about land contamination and the lack of a travel plan to go against Mr Hough’s recommendation. The site is alongside a narrow cul-de-sac and not close to a bus route.

Cllr Paul Haslam, who represents Bilton and Nidd Gorge, spoke on behalf of residents at the meeting. He said:

“There have been over 500 objections to this application from residents. Not because they are ‘nimbys’, but because they believe the council is making a mistake.”

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Mayoral candidate makes compensation pledge regarding A59 Kex Gill closure

Independent candidate Keith Tordoff has said he will aim to pay compensation to businesses affected by the A59 closure if he becomes mayor of York and North Yorkshire.

The main route between Skipton and Harrogate has been shut since February due to a landslip. It’s led to a lengthy diversion through Ilkley and Otley with the road not likely to reopen until June.

Last month the Local Democracy Reporting Service visited Dalesway Cafe near Skipton. Owner Kate Bailey described the current period as “heartbreaking” for her business. The closure has led to a £2,000 decrease in earnings, forced her to cut the opening hours and led to four members of staff being let go.

Other businesses that have been affected include Mackenzie’s Farm Shop in Blubberhouses, The Outside Inn near Harrogate, Billy Bob’s Parlour near Halton East and The Devonshire Arms in Bolton Abbey.

However, this month North Yorkshire Council poured cold water on any hopes of businesses receiving compensation and instead said it would offer “general business advice” to those affected.

Mr Tordoff, who is a former police detective and previously owned The Oldest Sweet Shop In The World in Pateley Bridge, told the LDRS that he plans to create a mayoral fund which businesses could apply for compensation from.

He said wealthy people, businesses and charities would pay into this pot of money that would be used to invest in the region.

It would be separate from the £18 million a year the mayor will get from the government and he hoped to raise £5m for the fund in his first year.

Mr Tordoff said he has already emailed Ms Bailey about her plight. He said compensation would likely be a “nominal” one-off amount but would show “that somebody actually does care”.

He said:

“My heart goes out to the business affected. It’s been an absolute disgrace. There are huge detours and the signage is terrible. There are so many issues. If I am elected, I’ll be fighting on their behalf.

“I will access funding and try and support them. There’s no guarantee, but as a small business owner myself it’s appalling what they’ve put up with.”

Alternatively, Mr Tordoff said he could also launch a crowdfunding campaign where individuals could pledge money that would be redistributed to affected businesses.

He accused North Yorkshire Council of “incompetence” regarding the closure.

Regarding compensation, the council’s corporate director of environment, Karl Battersby said earlier this month:

“We appreciate that the closure of the A59 is having a significant impact on businesses, commuters and residents, and we sincerely apologise for this disruption.

“There is no legal requirement under the Highways Act to pay compensation as a result of disruption caused by highways works, but we are doing all we can to complete the repair as quickly and safely as possible.

“In the meantime, we are speaking to individual local businesses to see if they would like general business advice. We will keep the public updated as work progresses.”

The York and North Yorkshire mayoral election will take place on May 2. The candidates are as follows:

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The Masham businesswoman aiming to be North Yorkshire’s first mayor

Felciity Cunliffe-Lister has not been in the political arena for long — but she feels she is the strongest candidate to become the first Mayor of York and North Yorkshire.

The co-owner of the Swinton Estate in Masham is the Liberal Democrat candidate on polling day on May 2.

However, despite being the official party candidate, she believes the role should be decided on who has the best business skillset.

She told the Stray Ferret that her two decades experience of running Swinton coupled with her years as a commercial property lawyer in London put her in a good position for the role.

Ms Cunliffe-Lister said:

“The reason why I’m doing it personally is because I think you need somebody with the right skillset to do it.

“I think you need somebody with a really strong proven track record in business. I don’t think you should be appointing someone with a strong political career.”

Ms Cunliffe-Lister worked in property law in London during her 20s. One of the major projects she was involved with was London Eye.

She moved to Masham with husband Mark following the family buy-back of Swinton Park.  The couple converted the castle into a hotel and opened it in 2001.

Felicity Cunliffe-Lister

The Swinton estate as a whole now has a £6 million turnover and employs 150 people.

It’s this that Ms Cunliffe-Lister points to when pressed on what qualifies her to to run for mayor:

“I know how to run an organisation and I know how to be a leader. I know how to give people a clear vision. But I also have the experience of knowing what it is like to run a business and I understand what the challenges are.”

Manifesto pledges

But the role does come with an element of politics.

Ms Cunliffe-Lister, who is also North Yorkshire councillor for Mashams and Fountains division, launched her manifesto at the start of April.

Her pledges included a campaign for better services on the Harrogate to York line, a single ticket integrated bus services and converting empty premises above shops into flats.

She also pledged support for a new rail station at Flaxby Parkway, which has its roots in the long running debate over whether it should have hosted a new 3,000-home settlement in the Harrogate district.

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When asked if she had any specific priorities for Harrogate, she pointed to the town’s convention centre which she said has had a “shadow of doubt” hanging over it.

North Yorkshire Council revealed in March it had abandoned plans for a £57 million refurbishment of the ageing events and exhibitions venue, citing complexities and cost.

Ms Cunliffe-Lister said the centre was still viable and there were “easy wins” which could help it to be operated successfully:

“I would like to see the Harrogate Convention Centre up and running successfully without this shadow of doubt hanging over it any longer. 

“There are some really easy wins there. It’s just not been run commercially and it could easily do so. I would like to enable that to happen for it to be able to function properly. I think it is viable as a site.”

Aside from specific pledges, Ms Cunliffe-Lister also ruled out levying a mayoral precept on council tax and said she would consider appointing a deputy to oversee the police and fire service functions.

When asked whether she was confident going into election day, she said she felt she was the candidate with the strongest skillset:

“If you consider the skills of the person, and I do strongly believe that you need to elect a mayor based on that point alone, in my view I’ve got the best set of skills to do that. 

“I think in mayoral elections, people do not necessarily vote according to the party that they normally support. I think it’s down to the personality of the candidate.”

The York and North Yorkshire mayor will be chosen by residents of the region in an election on Thursday, May 2, 2024.

The deadline to register to vote is 11:59pm, Tuesday, April 16, 2024.

The candidates are:

Local MPs support smoking ban

Two local MPs have said they support today’s vote to make it illegal for anyone born since 2009 to ever smoke.

MPs will vote today on Rishi Sunak’s Tobacco and Vapes Bill.

Conservative MPs have been given a free vote on the issue and this afternoon’s Commons debate is being broadcast on Parliament TV.

Andrew Jones, the Conservative MP for Harrogate and Knaresborough, told the Stray Ferret he supported the bill. He added:

“Smoking is the leading cause of preventable illness and death in the UK and I want people to live longer, healthier lives rather than dying younger following a period of significant illness.

“Also NHS beds and appointments taken up by people with smoking-related illnesses mean there are fewer beds for people with other issues meaning longer waiting lists for treatment so reducing the number smoking is good for everyone’s health.

“Finally there are an amazing number of days lost in the workplace due to ill health caused by smoking.  Fewer smokers is better for our economy and our productivity.”

The Stray Ferret also asked Julian Smith, the Conservative MP for Skipton and Ripon, and Keir Mather, the Labour MP for Selby and Ainsty, if they would vote in favour of the bill.

A spokesperson for Mr Mather said:

“Owing to an urgent engagement in the constituency, Keir will be paired for today’s vote so will be shown as an abstention.

“However, he has asked me to let you that he supports the legislation in principle because it will be a positive step for public health which the Labour Party has supported for some time now.”

Mr Smith said:

“I support the policy and will be voting for it.”

Former Prime Minister Liz Truss told the Commons the idea that the government “protect adults from themselves is hugely problematic”. She added:

“If people want to vote for finger-wagging, nannying control freaks, there are plenty of them to choose from on the benches opposite.”

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Amber’s restaurant at Cedar Court Hotel in Harrogate is now open

Amber’s at Cedar Court Hotel in Harrogate is now open.

The hotel, which has been undergoing an extensive refurbishment over the last 12 months, has invested £500,000 into the venture.

Yorkshire-based interior design practice, Studio Two, orchestrated its redesign and renovation, which has been designed to elevate the usual hotel restaurant experience. Inspired by the building’s rich history, think ornate detailing, earthy warm tones, and intricate details.

Offering a Yorkshire take on contemporary British cuisine in a sophisticated setting, the chefs have been working closely with local suppliers to design a carefully curated menu.

Beef brisket at Amber’s

Dishes include 28-day dry aged steaks Hereford breed beef, sourced locally from Sykes House Farm, Wetherby, roasted Gressingham duck breast and Sunday lunches with all the trimmings.

Meanwhile, its bar offers a mixture of traditional and modern drinks and includes the signature Amber’s margarita cocktail, which is made with pineapple tequila, agave syrup and lime juice. This is inspired by Lady Amber Fitzwilliam and her travels to South America, a fictional character, which has been invented to add depth and intrigue to the backstory of the new restaurant.

The private dining room at Amber’s

Alongside its main restaurant and bar which seats 75 people, there is a newly created private dining and entertaining venue, The Imaginarium, which offers capacity for up to 28 people, and the refreshed banqueting venue, known as The Queen Suite, has a capacity of up to 250 people.

The main dining room at Amber’s

Wayne Topley, Managing Director, Cedar Court said:

“It is fantastic to finally be able to share our brand-new restaurant, Amber’s, with guests, visitors and members of the local community after months of hard work.

“We can’t wait to welcome everyone to our event on Tuesday 16 April to showcase what we have been working on, celebrate and make connections!”

Amber’s Restaurant, Cedar Court Harrogate, Park Parade, Harrogate, HG1 5AH.

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Ex-James Bond star Pierce Brosnan spotted in Harrogate bar

Former James Bond star Pierce Brosnan was spotted in a Harrogate bar last night.

The Irish actor, who was the fifth person to play 007, was seen having a drink at The Fat Badger on Cold Bath Road last night.

The Stray Ferret was sent a photo of Mr Brosnan enjoying a pint — rather than a martini — at the bar, which is part of The White Hart Hotel.

The 70-year-old played James Bond four times, including in Die Another Day and GoldenEye.

He has also featured in blockbusters such as the Mamma Mia! franchise, Survivor, Laws of Attraction and Mrs Doubtfire.

During his career, he has received two Golden Globe nominations for his performances in The Matador and Nancy Astor, as well as winning the outstanding European achievement in world cinema award at the European Film Awards in 2016.

Mr Brosnan even won a Razzie Award for worst supporting actor for his role in Mamma Mia!.

Pic: Nicholas PJ Snape

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He is not the first familiar face to be spotted in the Harrogate district, which became something of a celebrity hotspot last year.

Oscar-winning actress Kate Winslet, who rose to fame in Titanic, visited the Crown Hotel at Middlesmoor last May.

Leathal Weapon star Danny Glover dined at Efes Bar and Grill in the summer, while world-famous DJ Calvin Harris was spotted at Wetherby Services in August.

Meanwhile, TV personality and writer Gyles Brandreth bemoaned his poor night’s sleep at a Harrogate hotel following his one-man show at the Royal Hall, and Toyah Wilcox and Robert Fripp praised Bettys’ cake as the “nectar of paradise”.

And Morrissey, enigmatic former frontman of The Smiths, was spotted having a quiet pint at The Harrogate Arms.

Send us your pictures and selfies if you bump into any famous people in the district. Email contact@thestrayferret.co.uk.

Drivers face delays as four-week Pannal gasworks start

Drivers face delays in Pannal after four weeks of gasworks got underway.

Northern Gas Networks is carrying out utility repairs and maintenance work on the A61 Leeds Road near to the traffic lights at the junction with Follifoot Road.

Temporary traffic lights are in place in both directions on the A61 and on Station Road and Follifoot Road.

The work has caused delays for motorists during rush hour, with queues backing up to Fulwith Mill Lane in Harrogate.

Northern Gas Networks said the work is due to end on May 13.

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