Business Breakfast: Harrogate BID appoints communications officer

Excellence deserves to be recognised and celebrated. The 2024 Stray Ferret Business Awards is the event to put your business, people or great initiative in the spotlight!

Make the most of your efforts by reading our top 10 tips for writing your submission for success.

Entries close on January 19, 2024.


Harrogate Business Improvement District has hired a public relations and communications officer.

Ed Horner, a former journalist at The Press in York, has joined the organisation and will be tasked with working alongside alongside the BID team, board directors and BID members to deliver its term two business plan.

He will also oversee the BID’s communications, as well as offering support on projects, campaigns and events.

Town centre businesses which fund the BID voted this year to continue to support it for another five years.

Matthew Chapman, manager at Harrogate BID, said:

“We were thrilled to have a strong collection of people apply for this role and Ed’s experience in local media, appetite to deliver positive outcomes and awareness of the local area really take us to the next level as an organisation as we approach term two and our new business plan.”

Pictured above: Matthew Chapman, BID manager, Chris Ashby, street ranger, Bethany Allen, business and marketing executive and Ed Horner, PR and communications officer 


Investment management firm recognised at London awards

Redmayne Bentley has been recognised at the Investors’ Chronicle Celebration of Investment Awards.

The investment management firm, which has an office on Victoria Avenue near Harrogate Library, received the accolade for Best Wealth Manager for Tax Services at the event in London.

The awards recognise the best financial service providers, and winners are voted for by Investors’ Chronicle readers.

Nigel Bottomley, head of office of Redmayne Bentley’s Harrogate office, said: 

“The expertise we have across the firm, coupled with the effort and commitment we put into building personal client relationships, is what we believe sets us apart.

“This award comes at what is a special time for the firm, coinciding with our celebration of 148 years in the industry after first being established by John Redmayne in 1875.”


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Harrogate hospital defends criticism of new parking payment system

Harrogate District Hospital has defended appointing Parkingeye to oversee its car parks after criticism from patients.

The hospital brought in the company to operate its new parking arrangements in September, which includes automatic number plate recognition and a ticketless system.

However, some patients and visitors have criticised the decision after being given fines due to problems paying for parking.

Derek Sendrove and his wife, Zhanna, used the hospital car park in October when both were receiving treatment.

Mr Sendrove said the couple had registered their card with the app, which makes it possible to pay for parking via mobile phone.

Derek Sendrove.

Derek Sendrove.

However, on a visit on October 30, which lasted 44 minutes and would cost £4, the card was not recognised. 

Mr Sendrove said the card has been valid every other time they have used the car park.

The couple were subsequently handed a £70 fine by Parkingeye, which Zhanna appealed but was refused. The pair have since taken the decision to Parking On Private Land Appeals, the industry arbitrator.


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Mr Sendrove told the Stray Ferret he felt the incident raised questions over why the hospital chose the parking company in the first place.

He said:

“It seems that Parkingeye are profiting from their own faulty app, and it is also rather surprising that instead of choosing another app, Appy Parking, which is installed throughout the town; for some inscrutable reason, Harrogate hospital have chosen to partner with a different organisation, Parkingeye.”

The Stray Ferret took Mr Sendrove’s concerns to Harrogate and District NHS Foundation Trust and asked whether it had any response to the question over its choice of provider.

A spokesperson for the trust said:

“Parkingeye has extensive experience of working with NHS organisations and currently manages parking at over 30 NHS trusts and more than 680 healthcare sites. After careful consideration Harrogate and District NHS Foundation Trust chose Parkingeye to provide a car parking management service at Harrogate District Hospital.

“Since the introduction of the new camera controlled barrierless system at Harrogate District Hospital, congestion has significantly decreased on Lancaster Park Road due to the improved access into our car parks ensuring that visitors can get to their appointments on time and visit their loved ones.

“On occasion a parking charge notice may be issued to motorists who do not follow the parking rules which are displayed on the parking signage.

“A motorist has the opportunity to challenge the decision through Parkingeye’s appeal process. Parkingeye will consider the evidence and circumstances and if it is appropriate may cancel a parking ticket.

“Should the motorist still wish to contest the decision, they can contact Parking on Private Land Appeals (POPLA), an independent organisation that allows motorists to contest the decisions of parking operators by visiting https://www.popla.co.uk/. POPLA will look at both sides of the appeal, consider the evidence provided and ultimately decide to uphold or overturn the ruling made by the parking management company.”

A Parkingeye spokesperson said:

“Parkingeye has partnered with Harrogate District Hospital since September this year to significantly improve how its car parks operate.

“During this time there has been investment in modern consumer-facing systems which has enhanced accessibility and made parking at the hospital easier and safer for staff, patients and visitors. The system is designed to ensure the efficiency and smooth operation of the hospital by ensuring that patients, visitors and staff park in their allocated car parks.

“The car park features over 30 prominent and highly-visible signs providing information on how to use the car park responsibly, including guidance that patients and visitors must pay on exit using one of the user-friendly payment kiosks or through the Evology payment app.

“The motorist received a parking charge after parking in an area that is reserved for patients and visitors and not making a payment. Our systems also show that the Evology app was working effectively and took a normal level of transactions on October 30th.

“Parkingeye operates a BPA (British Parking Association) audited appeals process, which motorists can use to appeal their parking charge.

“The motorist’s appeal was unsuccessful and is now being reviewed by POPLA, the independent appeals service.”

What’s your experience of using the new Parkingeye app at the hospital? Get in touch on contact@thestrayferret.co.uk

 

Harrogate women offer to cook free Christmas meals for people in need

Two Harrogate women have offered to cook and deliver free Christmas meals to people in need as a way of giving back to the community.

Anna Howe and Aimee Ions, who are both 20, got the idea after local people helped the couple through a “rough financial situation”.

The pair have now pledged to cook free Christmas meals to return the favour.

Ms Howe told the Stray Ferret:

“It was a hard time for us. My partner lost her job and we thought we would lose our house. We had to use a foodbank before getting back on our feet.

“We’re getting there now and we’re in a comfortable enough position to do this.

“Christmas can be a hard time for people – we just want to give back.”

Ms Howe, who is originally from Manchester but moved to Harrogate in April, said the meal will be “the full works” — with all the trimmings — and the pair will cater to any dietary requirements.

It will be made at their home on Christmas Day before being delivered to people’s front doors, she added.

Ms Howe also said anyone is welcome to get in touch and use their services.

“There is no real criteria.

“It can be daunting to ask for help – we felt the same. You don’t want that judgement.

“Those who helped us told us to ‘give forward’ when we wanted to give back to them. So, that’s what we’re doing.”

Ms Howe said people can order meals as late as Christmas Day and the pair will “do their best” to help anyone they can.

They will deliver across the Harrogate district, including to Ripon and Boroughbridge, and will travel as far as Leeds and Thirsk.

You can email Anna Howe on annahowe13@hotmail.co.uk or contact her on Facebook to find out more.


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River Nidd clean-up campaign boosted by £500,000 from Yorkshire Water

A campaign to clean-up the River Nidd has received a £500,000 boost — from a penalty paid by Yorkshire Water for polluting Harrogate..

Yorkshire Water revealed last week it had agreed to give £1 million to charities for polluting Hookstone Beck in Harrogate.

The sum — to atone for an unauthorised sewage discharge that killed fish in the beck — was divided equally between Yorkshire Wildlife Trust and Yorkshire Dales Rivers Trust.

A meeting in Knaresborough yesterday heard Yorkshire Dales Rivers Trust, which is based in Pateley Bridge, will use the funding to lead the iNidd project to clean-up the River Nidd.

Charlotte Simons, senior project manager at the trust, told the meeting:

“The sad thing is we have the money because something went wrong.

“But we have been given a lump sum that can lead to long-term improvements on the River Nidd.”

Yesterday’s meeting in Knaresborough.

The trust, which runs improvement projects across the catchments of the Swale, Ure, Nidd, Wharfe and Ouse, will work with anglers, academics and wild swimmers as well as Yorkshire Water and the Environment Agency on the iNidd scheme.

Andrew Jones, the Conservative MP for Harrogate and Knaresborough, is also involved through his campaign to achieve bathing water status on the Nidd at Knaresborough Lido.

The trust previously led the iWharfe project to improve the River Wharfe.

Yorkshire Water’s iNidd funding will pay for water quality schemes and other initiatives, such as habitat improvements and tackling invasive non-native species.

Nidd Action Group organised yesterday’s meeting at the Centre on Gracious Street, which gave members of the public the chance to quiz those involved in the iNidd campaign.

It followed a previous meeting at the same venue in spring this year, which marked the start of the clean-up campaign.

David Clayden, chair of the action group, said:

“We have achieved a lot in six months. I expect to see plans come together in the next six months that are collaborative and will make a difference.”


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Harrogate’s Grove Road remains a ‘good’ school, says Ofsted

Grove Road Community Primary School in Harrogate has retained its ‘good’ rating by Ofsted.

The findings were published in a report today, following an inspection in October.

Grove Road was previously rated ‘good’ in 2018. Ofsted carries out short routine inspections every four years to confirm schools previously assessed as ‘good’ have maintained standards.

Government inspectors said the pupils at the 307-pupil school are “happy, friendly and confident” and have “positive attitudes to learning.”

It added:

“The school ensures that its pupils are safe.

“Bullying is not a problem. Pupils are confident that adults would sort it out if it did happen.

“Many pupils behave very well.”

Ofsted praised the school for its “coherently planned and sequenced curriculum” and said it breaks learning into small steps.

Inspectors also said that in some subjects, such as maths, pupils can “talk about their learning confidently” and show how their knowledge is building over time.

“Teachers use a consistent lesson structure for teaching phonics.

“Pupils achieve well in the Year 1 phonics screening check.

“The school supports pupils who find learning to read difficult to catch up with their peers.”

The school “quickly identifies” any children with potential special education needs and/or disabilities (SEND), inspectors added, and found those with SEND are “fully included in the life of the school”.

They added:

“The school provides opportunities for pupils to develop their talents and interests. For example, there are some sports after-school clubs and a singing club.”

The report said staff are “proud” to work at the school.


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Areas of improvement

 However, inspectors did note some areas the school could improve on.

Although the school is “ambitious for its pupils”, the report said this is not currently reflected in pupils’ achievement. But, leaders are taking action to ensure that outcomes for pupils improve, it added.

Inspectors praised the curriculum but said some leaders’ checks on what is taught and how it is taught are not “sufficiently rigorous”.

They said, as a result, some leaders have an “overly positive” view of how well the curriculum in their subject is implemented.

‘A special place to learn’

The inspection came after what Ofsted described as a period of “turbulence” in leadership and staff in recent years.

In the academic year 2021/2022, the school was in the highest 20% of all schools nationally for staff turnover and teacher absence.

New headteacher James Grayston said:

“We are delighted with the report which reflects the hard work of everyone involved in the school.

“I would like to personally thank all the staff, governors and parents for their unwavering dedication in everything we’ve been doing. Without fail, they always put the children at the centre of everything we do.

“We all know that Grove Road Community Primary School is a very special place for children to learn and we’re so pleased that the inspector saw what we see every day.”

Business Breakfast: Harrogate carbon accounting firm makes two new hires

Excellence deserves to be recognised and celebrated. The 2024 Stray Ferret Business Awards is the event to put your business, people or great initiative in the spotlight!

Make the most of your efforts by reading our top 10 tips for writing your submission for success.

Entries close on January 19, 2024.


A Harrogate company that specialises in carbon accounting has announced two new appointments.

Flotilla, which is based on Station Parade, has hired Charlotte Hallowell as a carbon accountant and Jason Talman as full stack developer.

The company said it made the appointments as part of continued growth in its services.

John Rastrick, Flotilla chief executive, said: 

“Bringing Charlotte and Jason on board is critical to the delivery of our high-quality net zero solutions services. Charlotte’s analytical and business understanding skills will help clients realise the wider benefits of starting and delivering a net-zero journey.

“Jason is a determined problem solver and I am confident his arrival will allow us to further develop our technology for the benefit of our clients and for our planet.”


Henshaws to hold leadership course

Henshaws is set to host a leadership programme in February 2024.

The charity will hold the event at the Cedar Court Hotel in Harrogate from 8am on February 2.

There will be a breakfast and networking lunch included. The course will include a presentation from business coach, Rob Northfield.

The course is aimed at anyone who wants to grow in their career or personal life. 

Tickets are £99 and all proceeds go to Henshaws.

Flora Simpson, senior fundraiser at Henshaws, said: 

“We were so over the moon with the success of Rob’s first event and are so happy to be able to bring this learning back.

“We had such a great turn out from a host of local business owners and their teams but also individuals who are aiming for self-development.”


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Man jailed for possessing cocaine in Harrogate

A drug dealer has been jailed for two years and two months after police intercepted his vehicle in Harrogate.

Bakar Ranian, 45, of Conway Grove, Harehills, Leeds, was jailed by York Crown Court today (December 5) after pleading guilty to possessing cocaine with intent to supply.

North Yorkshire Police said in a statement today officers on proactive patrols in and around Harrogate spotted a vehicle that had been making regular trips between Leeds and Harrogate on November 11.

It said its movements were consistent with an organised crime group involved in the supply of class A drugs.

Officers from North Yorkshire Police’s county lines Operation Expedite team, stopped the vehicle, a BMW 1 series, in Harrogate and asked the driver to explain his movements.

The driver was Bakar Ranian, originally from Hackney in London but who had recently become a resident of Leeds.

The police said his account was implausible and vague and it began to change when challenged by officers.

Ranian was detained for a search under Misuse of Drugs Act, as was his vehicle. He was subsequently arrested on suspicion of possession with intent to supply cocaine after officers found drugs on him following the search.

Some of the seized drugs.

A search of his vehicle led to officers finding £100 cash and a large quantity of suspected class A drugs, all concealed in various compartments in the vehicle.


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They recovered three large snap bags that each contained multiple deal snap bags inside them.

They located a further four large snap bags each containing multiple deal bags of white powder, inside in a bag wrapped in a hat, concealed in the boot.

A single bag of white powder was also located within the glovebox. Police then conducted a search of his address where approximately £2,000 cash was found and further evidence of his drug dealing activities.

In total officers recovered 109 packages of cocaine and four bags of MDMA with a combined street value of approximately £5,000.

PC Michael Haydock of Operation Expedite, who lead the investigation said:

“Bakar Ranian was working for a county line with the sole objective of selling highly dangerous and addictive drugs on the streets of Harrogate.

“He has knowingly broken the law and has clearly made a significant financial gain from his criminal activity. This has now been taken away from him. He, like many others before him, have sold these drugs without the slightest bit of thought or consideration for the wider implications of their actions.

“I am pleased to see that he has been imprisoned for his crimes and hopefully, he will now see the error of his ways. Similarly, anyone who believes they can commit drug crime in North Yorkshire should see this as a warning that drug dealers will be pursued and sent to prison”

 

Leeds United footballer accused of speeding in Harrogate

Leeds United defender Rasmus Kristensen is to appear before court in January charged with speeding in Harrogate.

Kristensen, 26, of North Park Road in Harrogate, is alleged to have been speeding in excess of 30mph on the A6040 Knaresborough Road near the Stray in a Bentley Continental on February 19 this year.

A hearing was held at Harrogate Magistrates Court this morning, but Kristensen was not present.

Magistrates adjourned the case until January 23, 2024, and ordered the 26-year-old to appear in person.

Kristensen, who is a Denmark international, is currently playing for Italian side AS Roma on loan from Leeds. 

He joined the club in July after the Whites’ relegation from the Premier League.

Kristensen made 26 appearances for Leeds last season and scored three goals.

He joined United from Red Bull Salzberg in July 2022 for an undisclosed fee reported to be in the region of £10 million.


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Kids Planet offers funded nursery places in Harrogate and Knaresborough

The Kids Planet logo.

This story is sponsored by Kids Planet Day Nurseries.


Nurseries in Harrogate and Knaresborough are offering up to 30 hours’ funded childcare, as well as tax-free childcare that can save parents up to £4,000 a year.

Kids Planet Day Nurseries is an award-winning national provider with over 170 nurseries across the North and Midlands, including settings in Harrogate, Knaresborough, Wetherby, Boston Spa, Horsforth and Leeds city centre. 

In line with government policy, it offers 15 hours’ funded childcare for three- and four-year-olds, but it also extends the offer to some two-year-olds. 

Working parents of three- and four-year-olds may be able to get as many as 30 hours’ funded childcare, depending on eligibility criteria such as salary, age of children and location. 

What’s more, parents in work with children aged 0-11 can use their tax-free childcare allowance with Kids Planet, saving them up to £2,000 a year. If their child has a disability, the age limit may be raised to 17, and the savings can reach £4,000 a year. 

A photo of a Kids Planet nursery in Leeds.

All Kids Planet nurseries provide nappies, baby formula and baby wipes at no extra charge.

CEO Clare Roberts, who set up Kids Planet in 2008, said: 

“Funded and tax-free childcare is available through many providers, but at Kids Planet we provide so much more. For example, our nurseries are all-inclusive, so we include all nappies, baby formula and baby wipes in our fees, saving parents time, stress, and money.”

Kids Planet places great emphasis on the quality of its staff, and in 2018 it launched its own Kids Planet Training Academy, which offers traineeships, apprenticeships and other higher-level courses. 

Clare said: 

“We want all our nursery employees to be experts at what they do, and the Academy ensures that they are as qualified as they can be, with skill levels that allow them to progress and enjoy long and successful careers in early years.

“That’s good for them, and great for the children they look after, as happy colleagues mean happy children.”


If you’d like to see for yourself why Kids Planet Day Nurseries is trusted to look after more than 20,000 children across the UK, you can take a look around one of our nurseries. Just book an appointment online.

For more information about how you can save money through funded and tax-free childcare at Kids Planet, visit the Funded Childcare page on the Kids Planet website.

New travel agents to open in Harrogate

A new travel agents looks set to open in Harrogate town centre.

Althams Travel plans to open a new branch on Cambridge Street next to Claire’s and WHSmith.

The unit used to be occupied by camera shop, Jessops.

The travel agent, which currently has 32 branches across Yorkshire, Lancashire and Lincolnshire, was established in 1874.

Its nearest branches to Harrogate are currently Otley and Horsforth in West Yorkshire.

The company is advertising for a branch manager, assistant manager and two travel consultants for its Cambridge Street outlet.

The Stray Ferret contacted Althams Travel to ask when it expects to open its Harrogate branch, but had not received a response by the time of publication.


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