Business Breakfast: Harrogate beauty brand records improved profits

It’s time to join the Stray Ferret Business Club. Our next networking event is lunch at Manahatta, on June 29th at 12.30pm.

Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.


A Harrogate-based hair and beauty brand has recorded strong profit results for the last financial year.

CloudNine, which is based at Hornbeam Park, reported a turnover of £35 million and pre-tax profits of £8.6m – a 20% rise on 2021 – for the year ending December 2022.

The firm, which employs more than 60 staff at its headquarters in Harrogate, has credited its results to a combination of continued growth in the UK, significant growth in Australia and New Zealand and the strengthening of its online and in-store presence.

Martin Rae, chief executive of CloudNine, said: 

“This is a very pleasing set of results which cements our position as one of the world’s leading hair and beauty brands.

“We are very proud of everything we have achieved, with the ultimate aim of providing the tools to help people feel like the best version of themselves, which is what we are most passionate about.

“We are also very passionate about the environment. We launched the industry’s first hair iron recycling scheme, which has saved over 2,800kg of hair styling tools from landfill so far.”


Business networking event to be held in Boroughbridge

A networking event is set to be held for businesses in Boroughbridge.

Held at the Crown Hotel on Thursday, June 15, the session will focus on supporting local firms.

It will also include guest speakers Alison Laws, business relationships manager at York and North Yorkshire Growth Hub, and Alice Ingram, business engagement manager at West and North Yorkshire Chamber of Commerce.

The event will start at 5.30pm with refreshments and networking and will include a question and answer session.

For more information on the event, contact the Boroughbridge and District Chamber of Trade here.


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Man seriously injured after floor collapses at Harrogate home

A man was taken to hospital via air ambulance today after the floor collapsed at his home near Harrogate.

The man, who has not been named, suffered serious injuries in the fall at West End, Blubberhouses.

Firefighters from Harrogate and Skipton and an incident support unit from Ripon responded to a request for help at 11am.

North Yorkshire Fire and Rescue Service‘s incident log said the man had fallen from the first floor to the ground floor due to the floor collapsing. It added:

“Crews created a safe working space to allow paramedics to access the casualty in order to assess his injuries prior to moving him.

“The male casualty was transported to hospital via air ambulance with serious injuries. Crews completed a handover with the occupant of the property and gave advice.”


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Harrogate and Ripon libraries host house history exhibition

Harrogate and Ripon libraries are hosting an exhibition which encourages people to discover the history of their past or present homes.

The House History exhibition was created by North Yorkshire Council’s county record office, which has resources dating back 700 years. It includes details of resources residents can use to investigate the history of their home.

The records can help to pinpoint changes in ownership, former occupants, how the land has been used and the history of the wider area.

The touring exhibition is currently on display at Harrogate Library until June 3. It will then be at Ripon Library from June 12 to 30.

Cllr Simon Myers, the council’s executive member for libraries, said:

“The exhibition proved very popular when it was on display in the record office at the end of last year, so we are delighted to be able to share it with library-goers.

“The touring exhibition includes a range of material from historic maps, architectural drawings and old photographs to historic property deeds and electoral registers.

“Every home has its own unique history so we hope you can use your own detective skills to embark on a fascinating and rewarding journey into your home’s history.”

The touring exhibition is not about exploring the history of a specific house but guiding people to learn about their own home. It can be a complex study and which of the record office’s resources will be relevant depends on the age and location of the house.

To delve into the history of your home, visitors can use the resources in the county record office search room at Northallerton. where they will have free access to online resources such as census records.

An online guide is available here.


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Meet the local man behind a new Turkish restaurant in Harrogate

A young Harrogate man is taking his first solo steps in the family trade by launching a new restaurant.

Along with two business partners, Hakan Aydin has set up Efes Bar and Grill on the site formerly occupied by Fashion House Bistro on the corner of Swan Road.

It may be a new venture, but it is far from a new career for Hakan, whose father ran restaurants and gave him his first hospitality job. Hakan said:

“My dad is my role model. I always wanted to follow in his footsteps.”

Hakan was raised in Harrogate, attending Harrogate High School, and still lives in the town, along with his brother and parents.

Since leaving school, the 29-year-old has travelled extensively, including a memorable spell teaching English to locals in Turkey:

“I had to have a fake name because it needed to sound English. Steven Gerrard is my hero, so I was Steven.”


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When home from travelling, Hakan was working with his father, who ran Istanbul Bar and Grill in Harrogate and is now based at Rubins on Cheltenham Parade.

It was his father who suggested the location for Hakan’s first restaurant and the turnaround has been quick: just three weeks from getting the keys to opening the doors.

Alongside business partners Yusef and Mehmet, responsible for front-of-house and kitchen respectively, Hakan is determined to make a success of a unit that has changed hands repeatedly in recent years.

The trio are adding more outdoor seating with a decking area at the front overlooking Swan Road, and have developed an extensive menu of Turkish and Mediterranean dishes.

They are confident there is space in the local market for what they offer, even though there are several established Mediterranean restaurants in Harrogate already, because Hakan believes people want to revisit a style of dining they have enjoyed on holiday.

Yusef and Hakan at Efes Turkish and Mediterranean Bar and GrillYusef and Hakan

The food at Efes is already going down well. Hakan’s friends from playing football and squash, along with people he knows from the gym, were among the first customers when Efes quietly opened its doors at the weekend.

Having already introduced himself to neighbours around Swan Road, Hakan has welcomed a few into the restaurant this week. He hopes it will become a regular spot for locals, as well as attracting visitors to the nearby Harrogate Convention Centre.

He said:

“Even if you don’t want to come for something to eat, just come for a conversation and a coffee. I like to meet different people of different backgrounds.

“I’d like to think people will come here as guests or customers and leave as friends.”

Efes – named after the ancient Turkish town Ephesius – will be open daily from noon until 10pm. Hakan, Yusef and Mehmet will be there every day, along with a small team of staff who Hakan hopes to give the same help into a career in hospitality that he had as a child.

He also wants the restaurant to give something back to his home town. He said:

“I love this town. I wanted something to link my heritage with my town.

“I’ve been lucky to travel the world – places like Azerbaijan, Ukraine, Greece – but I wouldn’t swap Harrogate for the world. If Harrogate wins, I win.”

A third of callers give up on police 101 calls in North Yorkshire

North Yorkshire’s police commissioner has criticised the force after new figures today revealed more than a third of 101 calls were abandoned.

Statistics for April showed 16,939 non-emergency calls were made to North Yorkshire Police.

Of that number, the average answer time was five minutes and 27 seconds.

The force has a target to answer 90% of calls within 120 seconds. Last month, 60% were picked up in time and 34% were abandoned.

At a North Yorkshire Police online public meeting today, Zoe Metcalfe, the Conservative police, fire and crime commissioner, said:

“It’s just not good enough for the public at all that we are having a 34% drop-off rate here in 101.

“I really would like to know when are we going to see an improvement.”

The meeting can be viewed here.

The criticism comes after the commissioner awarded the force control room £1.8 million a year to improve response times.

Figures for 101 calls in April. Data: NYP.

The money was earmarked to fund the appointment of 36 additional communications officers, 12 additional dispatchers, six established trainers and two additional police inspectors.

Elliot Foskett, assistant chief constable at the force, said he was optimistic the performance would start to improve.

“We would agree, we think 34% is high. You will start to see an improvement, commissioner, with those resources landing in the control room.

“I can’t stress highly enough that we monitor this every single day. Not only within the chief officer team, but at the force daily management meeting and in the local meetings in the force control room.

“I am optimistic that by the summer time as we start to get more people in and towards the end of the summer, we will should see that come down. I absolutely understand the frustration when people are hanging on the phone and trying to get through to us as well.”


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Meanwhile, Mr Foskett pointed to “massive improvements” in the force’s 999 response times.

The force control room answered 76% of calls over the last three months on time.

The figure is in stark contrast to November 2022, when just 44% of 999 calls were answered within that time frame.

However, it is still short of the police national target to answer 90% of calls in under 10 seconds.

Trans-Pennine Run cancelled as organisers seek new Harrogate venue

A popular event that has been held in Harrogate for more than 50 years will not return this summer.

The Trans-Pennine Run, first staged in 1969, sees dozens of historic vehicles driven from Greater Manchester to Harrogate.

Residents and visitors would flock to the Stray along Oatlands Drive to look around the vans, lorries, buses and other vehicles after their arrival.

However, in 2019 the Stray was left unusable by heavy rain, leading the Historic Commercial Vehicle Society, which organises the event, to seek an alternative site.

It found a home at the Yorkshire Event Centre, on the Great Yorkshire Showground, and returned there in 2022 after a two-year break during the covid pandemic.

But this year, event chairman Chris Sant told supporters:

“The management of the Yorkshire Events Centre have informed us that the large area of hard standing that we have in past years used for the finish will not be available this year.

“I contacted them in early January to request the use of the site, and after confirming receipt of my request it [took] over two months to inform us that the area will be unavailable, leaving us too little time to find an alternative.”

Mr Sant said he was hopeful it would be possible to hold the Trans-Pennine Run again in 2024 and was working to find another location for the vehicles to convene at the end of the route.

A spokesperson for the Yorkshire Event Centre said no agreement had been made to use the venue this year, adding:

“We stepped in to help organisers two days before the Trans-Pennine Run in 2019 when their original site at the Stray was waterlogged. The event was cancelled in 2020 and 2021 due to covid and an agreement was made for it to be held again at the showground in 2022.

“Unfortunately, no agreement was put in place for 2023 and the area is now under offer for another event.”


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Harrogate army college instructor sets up scheme in memory of Captain Tom Moore

A Harrogate Army Foundation College instructor has set up a charity scheme in honour of Captain Sir Tom Moore.

Corporal Robert Chamberlain set up the Project Give Moore scheme this year.

The aim of the initiative is for junior soldiers to set up their own fundraising events for any given charity with the chance of winning the Project Give Moore award.

Each junior soldier company will be tasked to compete to fundraise the most each year.

Mr Chamberlain, who first joined the British Army in 2012, set up the scheme after winning the college’s Captain Sir Tom Moore Award for Charitable Endeavour in 2021.

He said the idea behind Project Give Moore was to create an initiative that raises more money for more good causes.

Mr Chamberlain said:

“I wanted to create an annual event that would bring the whole college together in support of different charities.

“But it wasn’t just about raising funds or donating money, I wanted to show the junior soldiers, those who were just starting their military careers, the incredible impact of charity work and selfless commitment.”


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The scheme is in honour of Captain Sir Tom Moore, who raised funds for NHS charities by walking lengths of his garden in Bedfordshire during the covid pandemic.

He died aged 100 in February 2021.

Captain Sir Tom was made honorary colonel at the Army Foundation College in 2020 and a memorial walkway opened at the college in July 2021.

Corporal Robert Chamberlain receives the Sir Tom Moore Award in 2021.

Corporal Robert Chamberlain receives the Sir Tom Moore Award in 2021.

So far, Project Give Moore has Macmillan Cancer Support, Cancer Research UK, ABF The Soldiers’ Charity and The Armed Forces Charity as its chosen causes.

All the charitable events will take place at the Army Foundation College on Harrogate’s Penny Pot Lane.

However, Mr Chamberlain said he would be open to hosting events elsewhere should there be enough public interest.

For more information on how to donate or get involved with the scheme, visit the Project Give Moore website here.

£6m spent on transition to North Yorkshire Council so far

North Yorkshire Council has revealed £6 million has been spent so far on the transition from eight councils into one.

Local government reorganisation has seen the biggest change in local government in the county since 1974.

District councils in Harrogate, Craven, Hambleton, Scarborough, Rydedale, Richmondshire and Selby, as well as North Yorkshire County Council, were abolished on March 31.

The next day, a new unitary council called North Yorkshire Council based in Northallerton was created to provide all of the services previously delivered by the former councils.

To pay for the transition, £38m was allocated into a one-off fund, with the money coming from reserves held by the former North Yorkshire County Council.

The council allocated £16.9m to be spent between 2021/22 until 2024/25 and North Yorkshire Council’s corporate director for resources, Gary Fielding, said £6m of this has been spent so far.

Mr Fielding added a “significant proportion” has been spent on technology and digital systems, with nearly £2.3m allocated during the last financial year and a further £1.5m earmarked in the current financial year.


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Other areas of spending include £4.9m on delivering local government reorganisation over the previous and current financial years.

A further £3.4m has been allocated for finance and £1.8m for human resources with most of these costs due to upgrading IT systems.

The council is facing a £30m shortfall in its first year and is targeting savings of up to £252m in its first five years.

Earlier this month, the Local Democracy Reporting Service reported that the council will save £3.8m a year by cutting the roles of 24 senior managers.

Another one of the new unitary council’s early cost-cutting programmes will be to sell off some of the former district, borough and county council properties, which comes to more than 3,500 properties excluding schools.

Mr Fielding said:

“We remain committed to ensuring that the move to North Yorkshire Council presents the best value for money for taxpayers.

“The new authority is set to bring about annual savings of between £30m and £70m through the streamlining of services and bringing together eight councils into one organisation.”

New visitor centre and events space planned in Harrogate

Early plans have been revealed to create a visitor centre and events space in Harrogate.

The venue would be created by transforming West Park United Reformed Church, which overlooks the Stray on West Park.

Harrogate District Improvement Trust is holding a meeting at Hotel du Vin on June 13 to discuss the proposal.

West Park United Reformed Church

The trust, which was set up to promote improvements in Harrogate, said in an email announcing the meeting it was “an opportunity to create a major attraction  for Harrogate”, adding:

“The West Park United Reformed Church building is too large for its current congregation but has potential to house a visitor centre showcasing Harrogate’s spa history, as well as a large events space.

“Plans are at a very early stage but include the creation of a community arts and heritage centre.

“We would really appreciate the chance to present our vision to you and gather your feedback. “

The email urged those unable to attend to get in touch so look around the building and meet with trustees to find out more.


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Sheep’s throat injured in dog attack near Harrogate

A sheep’s throat was badly injured when it was attacked by a dog near Harrogate.

North Yorkshire Police last night issued an appeal for witnesses to the incident, which is the latest occurrence of sheep worrying in the district.

It happened at Stainburn between midday on Saturday May 13 and 9am on Sunday May 14.

Police said in a statement:

“A sheep was chased which resulted in a nasty injury to its throat.

“Officers from our rural task force are now requesting the public’s assistance to help establish the full circumstances surrounding the incident.

“In particular, officers are appealing for information from anyone that might have been in the area at the time and witnessed the incident.”


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Anyone with information can email david.mackay@northyorkshire.police.uk or call 101, select option 2, and ask for David Mackay.

If you wish to remain anonymous, you can pass information to Crimestoppers on 0800 555 111.

Quote reference number 12230086282.