North Yorkshire Council managers have said a £176,000 robotics contract will not lead to job losses.
The authority has commissioned Reading-based company T-Impact Limited to come up with automative robotic processes to free up work for staff.
The company has been contracted to carry out the work at a cost of £176,116.
This would include tasks such as changing an address, which would be done through automation rather than manually.
Council officials say the contract, which will run to May 2026, would be “better value for money”.
Madeline Hoskin, assistant director technology at North Yorkshire Council, said the move would also help the new council with its financial challenges.
She said:
“It is anticipated the use of this technology will bring about efficiencies to help counter the financial challenges we are facing, and it will be used for some of repetitive work to free up staff to do other more rewarding aspects of their job.
“The system also enables us to deliver services more efficiently, achieving better value for money.
“There are no projected job losses as a result of this project.”
Read more:
- Weekly food waste collections in Harrogate district to be delayed over costs
- ‘Few teething issues’ with North Yorkshire Council launch, say political leaders
Harrogate knee surgeon’s breakthrough gains national interest
A digital report developed by a Harrogate surgeon is attracting national interest.
Patients undergoing knee surgery at Harrogate and District NHS Foundation Trust are now able to benefit from a bespoke digital report, designed to improve understanding of their treatment and reduce any unnecessary outpatient appointments.
The creation of the report comes after nearly 25% of knee arthroscopy patients claimed they were not alert enough to discuss their surgery in the post-operation period.
Three quarters of those surveyed also claimed they were unable to recall post-operation instructions, such as weight bearing advice, meaning over half of the patients required further appointments to aid their understanding.
Dave Duffy, a consultant trauma and orthopaedic surgeon at HDFT, used the Arthrex Synergy Surgeon app to devise a video that walks patients through the procedure step-by-step, as well as an audio explanation to ensure full accessibility and understanding of the treatment.
The patient is also provided with an in-depth explanation of the next steps in their recovery, from bandaging wounds to appropriate exercises.
Since the introduction of Mr Duffy’s solution only 15% of patients that received the digital report felt they needed further appointments.
He said:
“The report puts patients’ minds at ease, provides answers to many of their questions, and in many cases removes the need for further appointments or written communications, allowing the clinician to spend additional time helping other patients.
Transforming outpatient services remains a key part of the NHS Long Term Plan, with Mr Duffy’s digital report playing an increasingly significant role in doing so.
He added:
“We have received lots of enquiries about the innovation from other partners in the NHS and we are keen to share our learning to scale up the innovation for the benefits of patients.”
Dr Jacqueline Andrews, medical director and executive lead for digital at HDFT said:
“Our trust’s strategy puts healthcare innovation at the heart of everything we do. Our purpose is to improve the health and wellbeing of our patients, children and communities, and digital transformation plays an important role in this.
“We want to invest in digital tools and services which makes it easier to provide the best quality, safest care and improves the experience for our patients. As a relatively small trust we have the ability to be agile when it comes to innovation, rapidly piloting new innovations and gaining feedback fast, for the benefits of healthcare innovation businesses and the NHS.”
Read more:
- Harrogate and Knaresborough Lib Dems call for Yorkshire Water overhaul
- ‘Improved climate’ at Harrogate Army Foundation College after abuse allegations, says minister
Business Breakfast: Harrogate care provider opens Huntington’s disease unit
It’s time to join the Stray Ferret Business Club. Our next networking event is after-work drinks at Manahatta, on May 25th at 5:30.
Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.
A Harrogate care provider has invested in a specialist unit for people living with Huntington’s disease.
Vida Healthcare opened the new unit at its Vida Court home, based on Beckwith Head Road.
Called Lindsay House, the facility will provide space for nine people and include a sensory room, medication management, as well as community services such as a GP.
James Rycroft, managing director at Vida Healthcare, said:
“At Vida we are always looking into gaps within the care industry and subsequently identified a lack of support available for people living with Huntington’s disease.
“Our ability to adapt and meet other specialist needs is one of our greatest assets, and we wanted to use this expertise to expand our offering and support more people living with long term conditions.”
Harrogate company launches electric vehicle charger and app
A Harrogate company has launched an electric vehicle charger and free app to improve access to charging points.
Ivie, which is based at Beckwith Knowle, created the charger to help drivers charge their car at home.
Meanwhile, the company said the app will allow people to set up a charging schedule and control the 7kw charger remotely.
It will also help users find public charging points and show whether they are available.
Mike Woodhall, chief executive of Chameleon Technology, which owns ivie, said:
“Adoption of EV technology is a major component in helping to drastically cut carbon emissions, supporting the UK’s goal of transitioning to more sustainable motoring by 2030.
“However, ongoing frustrations around infrastructure and reliability remain and we are aiming to address these with a ‘truly smart’ app alongside our EV charger to encourage faster adoption amongst motorists.”
Read more:
- Business Breakfast: Boroughbridge company celebrates long-service staff milestone
- Business Breakfast: Harrogate businesses recognised as ‘best places to work’
Bishop Monkton WW2 veteran gets military surprise on 100th birthday
An army veteran from Bishop Monkton, near Ripon, has received a military-themed surprise on his 100th birthday to thank him for his service during the Second World War.
Family and friends of Ernest Tindall laid on afternoon tea at the local village pub, the Masons Arms, to mark his 100th birthday.
Unknown to Ernest, they had also organised for a group of veterans to join the celebrations and to help him relive his military exploits.
Ernest’s wartime story
Ernest was just 18 when he joined the Army in 1941.
In May 1944 he was involved in the Battle of Monte Cassino, a crucial encounter as the Allies pushed north into Italy towards the end of the Second World War. In December of that year, he was injured in a grenade attack and taken prisoner.
He spent the remainder of the war in a prisoner of war camp in Austria. Ernest served with the 5th Northamptonshire Regiment, now part of the Royal Anglian Regiment.
Ernest was one of 10 children, eight of whom served in and survived the Second World War. Ernie is the last of his siblings still alive.
Read more:
- Falklands veteran meets ambassador in Ripon to return Argentinian soldier’s letter
- Ripon man returns Falklands War letter to Argentinian soldier
- Ripon man auctions 255 bottles of whisky for Falklands veterans
At this birthday tea, several ex-servicemen living in the village got together to add a military flavour to the celebrations.
A military historian from the nearby Army Foundation College in Harrogate gave a short talk about the campaigns Ernest was involved in.
The veterans also organised military memorabilia be brought to the celebration, including a new Royal Anglian beret for Ernest.
Stray Views: Negative views about Station Gateway ‘outdated and unrealistic’Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.
Last Sunday we published a selection of reader’s emails who were outraged that the Station Gateway proposals had been approved – in response we received emails in support of the plans.
Let there be one letter at least in support of this initiative.
As it looks likely that the Station Gateway will go ahead, isn’t the time now to plan for Park and Ride services to be made available on all main roads into the town?
Read More:
- Stray Views: Station Gateway decision sparks outrage
- Petition set up objecting to £11.2m Harrogate Station Gateway
- £11.2m Station Gateway set to go ahead after crucial Harrogate area vote
Town centres are changing. They have to adapt. Retail as it once was is dying and it’s futile to pretend otherwise. People are increasingly shopping online, retail outlets are closing down, and empty units are often replaced by coffee shops. Why is that a bad thing? Coffee shops and cafes are more sociable in nature. It is far better that the space is used productively than an empty shell.
The other argument I’ve heard against the gateway project is that it will cause more traffic problems. Consider that Cheltenham Parade, part of the same route, is largely a single lane, until it fans out into two lanes approaching the traffic lights before the bus station. This is exactly the same arrangement as is being proposed at the traffic lights by the Everyman. The flows will remain the same.
It’s time to promote active travel and encourage people to walk, cycle or use public transport more, instead of relying on a car parking spot right outside a particular shop.
Harrogate isn’t going to wither away because it’s been nudged into being a place where it’s more pleasant to walk around.
Since when were exhaust fumes a contributor to our excellent spa town?
I for one am very pleased with the decision made by the councillors. I think it will be a big improvement to the street scene and encourage people to come into what is otherwise an uninspiring town.
The democratic process is through councillors who your residents had a chance to vote for last year.
Your critic of the proposals who asked about the Ouseburn councillor voting must have been asleep for the last few years, because that’s how democracy works. We have an MP and government that do not represent my views, but we have to accept that.
Nigel Hunt
A home care provider has opened a new regional office in Boroughbridge.
Vermuyden Care, which employs about 50 staff, has made the grade two listed Ornhams Hall its base for North Yorkshire.
The company, which provides domiciliary care, is recruiting local staff after moving into the area.
Gary Stapleton, co-founder and managing director of Vermuyden Care, said the company aimed to be the ‘M&S of care’ by employing local staff on high wages rather than relying on agency staff.
He said:
“Most care companies pay peanuts. Our starting salary is £15 an hour, which works out at £31,000 on a 40-hour week.”
The Boroughbridge office will handle home care services in Harrogate, Knaresborough, Boroughbridge, Ripon, Thirsk and Easingwold area.
We have just about finished moving into Ornhams Hall nr #Boroughbridge in #NorthYorkshire. The portrait of Cornelius Vermuyden has arrived, just the Grandfather clock left. We have now recruited a fantastically talented individual to become our Registered Manager. (Details Soon). pic.twitter.com/ZywrqNECu8
— Vermuyden Care (@VermuydenCare) May 16, 2023
Emma Barnes has been appointed care director by the company, which was founded four years ago and is named after Cornelius Vermuyden, the Dutch engineer who drained the Fens.
Read more:
- Critical report finds ‘significant shortfalls’ at Harrogate care home
- Council refuses plans for children’s nursery near Boroughbridge
Over 1,000 Ukrainians make North Yorkshire home since start of war
Some 1,267 Ukrainians have made North Yorkshire their home since the start of the Russian invasion last year, according to figures.
Ukrainian families fleeing war have found places to live through the government’s Homes for Ukraine scheme with UK sponsors agreeing to house refugees for a minimum of six months.
North Yorkshire Council’s Conservative executive member for corporate services, Cllr David Chance, revealed how many Ukrainians have been supported through the scheme in an update to councillors this week.
Cllr Chance said that at the end of March 2023, the number of Ukrainians residing in North Yorkshire was 733.
In addition, 554 people who initially arrived in North Yorkshire have either moved on to live in independent accommodation, relocated to another council area or have returned to Ukraine, making up 1,287 arrivals since the scheme began in March 2022.
Over the winter, the council increased the ‘thank you’ payments for sponsors from £350 to £500 a month and this will be extended until October 2023 when it will again be reviewed.
To help new arrivals settle in, the council also has two dedicated employment advisors who work with Ukrainian residents to help them find training and apply for jobs.
Nationally, over 117,000 Ukrainians have moved to the UK through the resettlement scheme.
New housing in Harrogate
In March, it was confirmed that the council will spend £2m buying 19 homes for Ukrainians in the Harrogate district.
A report said:
“Harrogate has a long and proud history of welcoming those fleeing violence and oppression in their home countries. In the past, this has included Belgium victims of the First World War and Jewish people escaping the Nazis.”
The money will come from the Local Authority Housing Fund, which is a £500m grant fund launched by the government so English councils can provide housing for those unable to find accommodation.
In recent months, there have been increasing reports of Ukrainians families struggling to find their own accommodation after leaving the sponsorship programme.
Read more:
- Support for plans to twin Knaresborough with town in Ukraine
- ‘Just one more trip’ for Knaresborough’s Ukraine aid hero
District to take part in Yorkshire’s first Rewilding Festival
The Harrogate district is to take part in Yorkshire’s first Rewilding Festival to encourage debate about the value of allowing green spaces to grow naturally.
The festival has been organised by the Yorkshire Rewilding Network, a charity that aims to ‘connect, inspire and enable rewilding across Yorkshire’.
Beginning on June 13 there will be a variety of events across the summer which include a day of learning and connection for rewilders, well-being walks and workshops in some of Yorkshire’s most inspiring rewilding sites.
In the Harrogate district there are activities in High Birstwith, Kirk Hammerton and Summerbridge.
The charity said the idea of a festival was born out of a belief that more is achieved with a message of hope and that bringing people together creates a ‘buzz’ that builds positive momentum.
Samantha Mennell, Yorkshire Rewilding Festival director, said:
“We’re so excited to be launching our first festival, and for us, it’s all about connection.
“Rewilding is always at it strongest when links are being made, whether that’s within landscapes or between people.
“This festival is only possible because of the new partnerships we’ve made around the region and we’re excited about the amazing chance it gives us to reach out to more diverse audiences and get more people rewilding.”
Read More:
- Harrogate council to repeat Stray rewilding experiment
- Stray Views: is this rewilding eyesore acceptable for Harrogate?
- Wildflowers to be planted on Stray
‘Rewilding’ The Stray
In 2021, Harrogate Borough Council sparked a local debate about rewilding when it allowed parts of the Stray to grow naturally.
The council’s parks team left grass verges close to the roadside uncut until late autumn. Some residents welcomed the move, others thought it made the Stray look untidy.
The council then worked with local conservation groups to plant thousands of wildflower plugs between the Empress Roundabout and the Prince of Wales roundabout and down by the railway line.
We are currently in #NoMowMay – a movement started by the charity Plantlife which calls on all garden owners and green space managers not to mow during May – ‘liberating your lawns and providing a space for nature’.
North Yorkshire Council, which now has responsibility for the Stray’s maintenance, has not gone as far as to stop mowing all public green spaces for a month.
Samatha Mennell said NYC could do more:
“We whole-heartedly agree that the North Yorkshire council should allow public areas to grow wilder as it has a myriad of benefits for biodiversity, carbon draw down and creates cleaner air and watersystems.“In a setting like Harrogate it can be done in a way that is sensitive to the formal nature of the city centre by mowing borders and paths that complement the aesthetic of the town whilst still increasing the flowers, pollinators and birds that bring so much pleasure to its residents.”
Have you tried to rewild your garden? Or taken part in #NoMowMay? Send us your images and tell us how you’ve found the experience. contact@thestrayferret.co.uk
Retailers strike a pose at the Harrogate Fashion ShowHarrogate retailers showed off their collections today in a fashion show designed to celebrate what the town has to offer.
Hundreds of shoppers watched in glorious weather as models walked an open-air catwalk as part of The Harrogate Fashion Show.
The event was organised by the Harrogate BID and sponsored by The Victoria Shopping Centre. The Stray Ferret has been the media partner.
The day was divided up into different fashion themes – the summer season, upcycling, wedding wear, Harrogate on the high street, activewear and children’s celebration.
Behind the scenes in the shopping centre, dozens of models both professional and volunteers were changing outfits, having their hair styled by Baroque and their make up touched up to make sure they looked absolutely fabulous.
On stage, personal stylist, Anna Spreckley, who works with Hoopers, (below in the red dress) provided the audience with fashion insights and tips.
BID manager, Matthew Chapman said he was pleased so many retailers had taken part:
“I think it’s been really, really positive. It’s been twelve weeks in the planning so we’ve delivered it in quite a short space of time. You can see by the numbers today it’s been very positive. There’s lots to celebrate in retail even though the high street is changing.
“It is tough with the cost of living. We at the BID need to support businesses and I feel today’s done that.”
Independent stores such as Hoopers, Bias, Morgan Clare, Infinity & Co and Sophie Likes were joined by high street stores such as M&S, Specsavers, Lush, Sweaty Betty and LK Bennett.
Nick Hubbert, general manager of Hoopers said the store was keen to take part:
“We want to be involved in the community and work with the other retailers to promote the town. Commercially, I want to show all the fabulous products we have in the store and bring in new customers.
“Events like this show people what we’re good at. I think we need to work with our competitors and if people visit Harrogate, see great stores and great customer service, then it will bring them back.”
The MP aiming to win his fifth election in Harrogate and Knaresborough
Today marks 4,762 days since Andrew Jones was elected Conservative MP for Harrogate and Knaresborough.
Mr Jones wrestled the seat off the Liberal Democrats with a slim 1,039 majority in May 2010.
Since then has successfully defended it three times, achieving more than 50% of the vote on each occasion and securing a 9,675 majority in 2019.
But this month’s local elections, in which the Conservatives lost more than 1,000 councillors, and Labour’s lead in the opinion polls suggest the next election could be closer.
In his first interview with the Stray Ferret, Mr Jones gives his thoughts on the looming general election, which is likely to happen next year, as well as key local issues including the Harrogate Station Gateway and devolution.
Mr Jones, who has been a transport and Treasury minister, says he had “no hesitation whatsoever” in putting forward his name for re-selection in the Harrogate and Knaresborough constituency. He says:
“The opportunity to speak up for my home area at the highest possible level is absolutely fantastic.”
The constituency, and the previous Harrogate constituency that included Knaresborough, has been held by Conservatives continuously since 1950 except when the Liberal Democrat Phil Willis was MP from 1997 to 2010.
But Mr Jones insists he’s never regarded it as “anything other than a marginal”, adding no seat has been safe for a decade. He says:
“The election is about who offers the best future – will it be Rishi or Keir Starmer. The answer is Rishi. Who will be the best local champion? Me.”
Asked how many marks out of 10 he’d give so far for Rishi Sunak’s performance as Prime Minister, he says ’11’.
His Lib Dem opponent
Mr Jones, who turns 60 in November, will be up against Liberal Democrat Tom Gordon, who at 29 is half his age.
Both men were born in West Yorkshire but while Mr Jones has lived in Harrogate for almost 25 years, Mr Gordon has just moved in.
Mr Gordon portrays himself as a fresh and energetic alternative but Mr Jones says he has “plenty of fuel in the tank” and points out he had a career in business before becoming a Harrogate borough councillor in 2003, representing High Harrogate for two terms before becoming an MP.
By contrast, Mr Gordon, who has twice stood as a prospective parliamentary candidate as well as a councillor in Wakefield and Newcastle has “done an enormous amount of politics” for a 29-year-old, says Mr Jones, who adds:
“I had 25 years in business. I had done two terms as a local councillor in this area before being elected. I haven’t stood anywhere else.
“I have not sought to represent anything other than the seat I live in. I don’t think this is just a notch on someone’s political bedpost and I hope this constituency isn’t being used in this way.”
Supporting the Station Gateway
Few issues have divided Harrogate more in Mr Jones’ time as an MP than the £11.2 million Station Gateway, which looks set to go ahead after all five Conservative councillors and five of eight Liberal Democrat councillors on North Yorkshire Council’s area constituency committee supported it.
Mr Jones supports the scheme but has reservations, which include the positioning of taxi ranks, unloading outside shops and disabled parking spaces.
He says town centres are changing, with less retail and more hospitality and homes.
“They’ve got to be more attractive places to go to where the quality of life is very high. That’s the big picture in which the gateway ought to be considered.”
He insists the town centre is “vibrant” despite pro-gateway supporters presenting the scheme as a way to regenerate a run-down area blighted by shop closures.
Read more:
- Harrogate business survey reveals opposition to Station Gateway
- £11.2m Station Gateway set to go ahead after crucial Harrogate area vote
He also accused Conswrvative-run North Yorkshire Council of not defending the scheme rigorously enough. He says:
“There have been all kinds of concerns and indeed some misinformation about it and, quite frankly, the council hasn’t done a great job at countering some of the misinformation.”
What misinformation? He mentions claims traffic will back-up to Ripley and that the scheme is a form of back-door Big Brother by increasing CCTV. He says:
“If I look at the scheme, as a whole, I think improvements to the street scene in the area are welcome. The focus on integrated public transport is also welcome. And the cycle paths are properly segregated, providing more safety for cyclists, which is probably a good thing too.”
Does he cycle?
“No. I live right in the town centre, I walk everywhere.”
He adds he “much prefers the train” to driving but this has been compromised by recent train strikes.
Many businesses oppose the gateway and a recent Harrogate District Chamber of Commerce survey generated three times more responses opposed to the scheme than in favour. Are they wrong?
“I’ve had comments from businesses that have been both for and against.”
Sewage and the River Nidd
Mr Jones is leading a high profile campaign alongside the Nidd Action. Group to achieve designated bathing water status on the River Nidd at Knaresborough Lido, which would oblige agencies to clean-up the river.
The Lib Dems have criticised the government’s record on tackling the state of rivers. Mr Jones says:
“This is the first government in British history which has sought to improve and tackle the sewage overflows so I don’t think the political blame game improves water quality. Positive action does.”
Two hundred people have volunteered to help monitor Nidd usage at the Lido. Mr Jones says:
“This weekend sees the start of the bathing water season and also sees start of surveying at the Lido.”
How confident is he the campaign will achieve bathing water status and will it happen this year?
“I am always confident and always travel hopefully. It’s too early to say about timings. All I can say is this will have full energy from me.”
Harrogate town council concerns
North Yorkshire is undergoing its biggest political upheaval for half a century.
Harrogate Borough Council was abolished at the end of March and a mayor for York and North Yorkshire is likely to be elected next year.
Mr Jones supported devolution but preferred the east-west model that lost out. Was he sorry to see Conservative-controlled Harrogate Borough Council, whose council leader Richard Cooper is his office manager, disappear?
“I did have a bit of a pang when the council finished. I spent two terms as a councillor in Harrogate and I thoroughly enjoyed it. I thought we got a lot done.”
He says the big issue now is ensuring local voices are heard at Northallerton, where North Yorkshire Council is based.
Read more:
- Second consultation to be held on whether to form Harrogate town council
- Zoë Metcalfe confirms bid to become North Yorkshire’s first mayor
He sounds far from convinced about a Harrogate town council, which looks set to be created next year, adding another layer of council tax.
Mr Jones again seems unimpressed by North Yorkshire Council’s approach, which has involved consulting on whether people support a town council without specifying what its powers will be. He says:
“Creating a public body and then worrying about what it will have responsibility for is the wrong way to approach the question.
“Those supporting it need to articulate a vision of what it will do, how much it will cost and why it should be supported and why it’s different to the area constituency committee.”
Won’t stand for mayor
Mr Jones flatly ruled himself out of the race to become mayor. “I am not putting my name forward,” he says.
Zoe Metcalfe, the Conservative North Yorkshire Police Fire and Crime Commissioner has put her name forward — will he support her?
“It’s early days so we’ll see. I don’t doubt there will be a lot of interest in the position.”
What about Richard Cooper, who he was worked alongside effectively since the 1990s? Mr Jones says Mr Cooper understands how the political systems and structures work and how to get things done, adding:
“If he wants to put his name forward he was a very effective leader at the council but I think he has already said he has retired from seeking elected office. I think he’s ruled himself out.”
1,000 items of correspondence a week
Mr Jones, who employs six staff at his constituency office on East Parade in Harrogate, receives about 1,000 pieces of correspondence a week.
He travels to London late on Sunday or early Monday and returns for constituency work on Thursday evening.
Mr Jones, who opposed Brexit, is regarded as being more on the centre ground of the Conservatives than some. Does he agree with the strong language used by Home Secretary Suella Braverman on immigration? He says:
“Immigration is something that brings out very strong feelings but not in a good way. Some of the language used on all sides of this debate is regrettable.”
One of Mr Jones’ pre-local election newsletters didn’t mention he was a Conservative. Why?
“There was no plan behind that. I think everybody knows I am the Conservative MP.”
Cricket and classical music
Born in Ilkley, Mr Jones father worked in the textile industry in Bradford, and he attended the town’s grammar school.
A party loyalist, he is sometimes described as amiable but bland. Is this fair?
“People should just look at what we’ve actually got done. I think there is merit in civilised discussion and debate. Those who shout loudest aren’t always shouting wisely.
“I don’t think it’s bland in the slightest. I’ve been hugely enthusiastic about what I’ve been doing and managed to get enormous amounts done locally and also on a national basis.”
He cites improved rail services first when asked to name what he’s most proud of.
“If we just look at the rail services we had in our area when I became a MP. Now we have more services, later services, faster services, newer services, new rolling stock, London trains – direct services I’m talking about there – these refurbished stations. These are significant changes.
“We have electric buses in the area and more on the way.”
And his biggest regret or disappointment?
“Interesting question. If I look at our area I look around and I see high performing public services both in education and in health. What would be a disappointment? I’m not sure really.”
Away from politics, he has been a member of Yorkshire County Cricket Club since his Leeds University student days 40 years ago.
He hopes to attend a couple of days of the Ashes Headingley Test and “get to a couple of county matches as well”. He enjoys classical music and says Beethoven and Mahler are “high on the list” but describes himself as a musical “omnivore”.
He also likes reading and walking in the Yorkshire Dales. But with the election approaching, his spare time is likely to be in short supply.