Collapsed Harrogate firm Amvoc set to enter administration

An insolvency firm has been appointed to handle the process of placing failed Harrogate firm Amvoc into administration.

Staff at the telemarketing firm were left shocked on Tuesday night when they received a late night email from chief executive Damian Brockway saying “all our offices are closed with effect from tonight”. It went on to blame “covid debts”.

Law firm Aticus Law has now been contacted by 145 former employees as it investigates the circumstances of the company’s collapse and concerns around how the redundancy process was managed, as well as whether ex-staff are eligible to claim for compensation.

Gareth Lewis, director of Leeds firm Lewis Business Recovery and Insolvency, said today it was handling the administration process.

He said:

“I can confirm that following the directors’ decision to make all employees redundant on Tuesday evening, this firm was engaged on Wednesday to assist with the process of placing the company into administration.

“It is anticipated that the company will be placed into administration in the coming days, and we are now collating all financial and employee information to enable us to perform our duties.

“We have contacted former employees through our agents IPERA, who will assist employees with the process of making their claims through the government’s Redundancy Payments Service”.

Founded in Dacre

Mr Brockway set up Amvoc, the trading name of A Marketing Vocation Ltd, from a small office in Dacre in 2010. It sold telemarketing services, initially in the legal sector, and grew rapidly, moving first to Pateley Bridge and then to large offices at New York Mills near Summerbridge. 

It opened a new head office on Cardale Park in Harrogate in 2015, a facility in Leeds in 2018 and an office in Manchester in 2022.  It also had plans to expand to London.

Amvoc’s clients included BP, Barclays, Virgin Media, Leeds Beckett University, and both the Conservative and Liberal Democrat parties. 

Its website said it employed 450 staff but the Stray Ferret believes the figure at the time the company collapsed was under 300.

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We again attempted to contact Mr Brockway today. An immediate emailed response said:

“I regret to inform you that Amvoc has been forced to cease trading with immediate effect due to financial difficulties.

“We understand that this news may come as a shock to many of you, and we want to assure you that we are doing everything possible to manage the situation.

“We are in the process of contacting all our staff, clients and partners to inform them of the situation and provide any necessary information. We apologise for any inconvenience or disruption this may cause, and we are committed to minimising the impact on our stakeholders as much as possible.”

 

 

Danish champion bartender opens dream restaurant in Harrogate

This story is sponsored by Jespers Bar & Kitchen.

Danish-born Jesper Callisen opened Jesper’s Bar & Kitchen on Station Parade with the aim of creating a unique, cosy space that offers quality delicious food and drink, with amazing service, that will ensure all guests are treated to a fantastic experience.

The venue that was previously run by Filmore & Union and Hustle & Co, now has a bar, with a sophisticated restaurant upstairs serving refined British fare with an international twist in the evenings. In the Spring/Summer there is also the opportunity to enjoy al fresco drinking and dining in the courtyard and pavement seating.

But even though the 36-year-old may seem relatively young to open a 90-cover restaurant staffed by 18 people, he’s no novice to the industry.

“I first became interested in hospitality at the age of four, when I watched my brother practising his bartending skills in the garden. At the age of 7, I started collecting miniature bottles of whisky. “I wanted to be the best bartender in the world. I didn’t quite get there , but my passion for the industry grew and I managed to become pretty good.”

Some of the cocktails and food available at Jesper's in Harrogate.

Some of the cocktails and food available at Jesper’s Bar & Kitchen in Harrogate.

Jesper has previously been crowned Denmark’s champion flair bartender three times consecutively and was ranked 8th in the world at the 2011 World Championships.

After opening Ofelia, a “wildly popular”  bar for the Royal Danish Theatre in Copenhagen in 2008, he then took his skills around the world, living and working in the Caribbean, Brazil, France, Spain and the UK. He said:

“I love people and I have worked and studied incredibly hard to be able to have the opportunity to travel, work and experience the hospitality industry in many walks of life.”

“After qualifying as a sommelier, I moved to the Cayman Islands, where I was lucky enough to work with an exquisite amount of fine wines.

“I ran the biggest tasting room in the Caribbean, with over 80 wines available by the glass. That was where I honed my skills and learned how to give people an experience they don’t forget.

“We don’t have quite that many here, but we do have a great deal of specially selected fantastic wines at different price levels, and they’re all superb. We also have lots of unique tipples, including an 1899 vintage cognac – only one exists in the world.

“We strive to create a place that makes you feel good, where you are looked after and the service and product you receive are second to none. A lifetime of stories will come to show on your plate, in your drink and from the service you receive.”

Pictures of Jesper Callisen, outside his restaurant and serving wine at a tasting session.

As well as being a champion flare bartender, Jesper Callisen is a qualified sommelier and holds wine-tasting evenings.

Jesper’s Bar & Kitchen marks the start of a long-awaited dream for Jesper, who runs it with his wife, Kelly. He said:

“We have been looking for the  perfect place to open something like this for  many years. We didn’t want to stay abroad and wanted to find a place where we call home. My wife, who has family that live in the surrounding area, loves the warmth and friendliness of Yorkshire people, so we came here. And she’s right about the people – they’ve made us feel very welcome.”

Jesper’s Bar & Kitchen will be holding events throughout the year, including wine tastings, cocktail masterclasses, live music, themed dinners and lounge sessions, and soon, Jesper’s will be serving street food tapas for lunch and in the bar in the evenings. This will be in addition to the restaurant offering in the upstairs dining area.

“This restaurant means the world to us, and we are just so lucky to be able to share it with such a wonderful community. Some customers have already become friends.”

“This is absolutely what I want to do,” he says. “It started when I was four years old, and now we’re here.

Find out more:

Jesper’s Bar & Kitchen is open every day except Tuesdays; for opening times, visit the website, www.jespersbarandkitchen.co.uk.

To reserve a table or enquire about booking a private function, call 01423 552844 or book online.

 

Harrogate cabbie criticises council after taxi licensing meeting

A Harrogate district taxi driver has criticised North Yorkshire County Council over a licensing policy following a meeting with a senior councillor.

Cabbies from Harrogate, Ripon and the GMB Union met with Conservative councillor Derek Bastiman, executive councillor for open to business, over the new single zone policy in North Yorkshire yesterday.

Under the plan, the new North Yorkshire Council will create a single licensing policy for hackney carriages and private hire vehicles in the entire county.

It will mean drivers in Harrogate can operate anywhere in North Yorkshire, whereas they are currently restricted to the Harrogate district.

After the proposal was announced, drivers predicted it would cause “chaos” and called for a meeting with the council over the policy.

Following the meeting with Cllr Bastiman, drivers criticised the council over the continuing with the proposal.

Richard Fieldman, who has run his taxi company for 28 years in Ripon, told the Stray Ferret that he felt the council “did not know what it was doing”.

He said:

“The top and bottom of it is they have not got a clue what they are doing. I have said before, this is going to cause destruction for the trade.”

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Mr Fieldman added that some drivers would lose out under the new system.

He said cabbies raised concern over the policy and potential new fees and fare with Cllr Bastiman.

However, Mr Fieldman said he felt that the trade was “fighting a losing battle”, but that added they would continue to oppose the changes until the new system begins next month.

In response, Cllr Bastiman told the Stray Ferret:

“I can confirm that the meeting was very cordial. 

“Driver’s comments were taken away with an assurance that following a meeting that I will arrange with the relevant officers hopefully next week, a full response will be provided to the representative from the GMBU who offered to circulate to those operators present at the meeting. 

“Those present were happy with this proposal.”

Government overlooks Harrogate district for coronation big screens

The government is to spend more than £1 million showing the coronation on big screens across the country — but the Harrogate district is not included.

Ministers revealed today a dozen sites in Yorkshire and Humber will get big screens to show the coronation of the King and the Queen Consort on May 6 at Westminster Abbey in London. Not a single one is in North Yorkshire.

The closest one to the Harrogate district will be at Millennium Square in Leeds.

Although the selection of Leeds and other major cities, including Sheffield, Bradford and Hull, is not unexpected, some smaller places such as Dewsbury and Halifax are on the list while the likes of Harrogate and Ripon are not.

The decision to choose five places in West Yorkshire — Bradford, Halifax, Wakefield, Dewsbury, Huddersfield and Leeds — and not a single one in North Yorkshire, England’s largest county, may raise eyebrows particularly as many of the places chosen are close to each other.

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The Department for Culture, Media and Sport announced the locations today.

Culture Secretary Lucy Frazer said:

The Coronation will be a magical moment that brings people together to celebrate the best of Britain over a special weekend in May.

These big screens, in major locations in towns and cities in the four nations of the UK, will make it easier for everyone to take part and have a memorable experience to mark this exciting and historic event.

Big screens location in Yorkshire and Humber

Turner Prize winner’s work to go on display in Harrogate

Works by a Turner Prize-winning artist will go on display in Harrogate next month as part of a major national collaboration.

The Mercer Art Gallery is working with Tate and National Galleries of Scotland to put on the exhibition of artworks by Martin Creed.

The project is part of Artist Rooms, which brings the work of more than 40 international artists to galleries around the UK.

Mercer Art Gallery curator Karen Southworth said:

“Since this is the first time Creed’s work has been shown in North Yorkshire we are also hoping to attract a new cohort of visitor to the gallery, keen to learn more about contemporary and conceptual art.

“The exhibition presents an incredible opportunity for our residents and visitors to North Yorkshire to access the national collections of Tate and National Galleries of Scotland through Artist Rooms in Harrogate, and for free. It also offers a fantastic opportunity to raise awareness of the Mercer Gallery, to attract future interest from high profile art institutions and contemporary artists to our beautiful, historical and unique exhibition space.”

Ms Southworth said Creed’s work was “deliberately provocative, challenging and playful”, adding:

“Some people may be surprised or even affronted, but if you allow yourself to go with it and give the works a bit of breathing space you will start to discover some of his deeper ideas and deliberate intentions.”

Born in Yorkshire in 1968, Creed rose to fame after winning the Turner Prize in 2001. His most famous installation is perhaps Work No 227 The Lights Going On and Off, an empty room in which the lights were switched on and off at five-second intervals.

He was also commissioned to mark the opening of the 2012 London Olympics with Work No 1197 All The Bells in the Country Ringing as Quickly and Loudly as Possible for Three Minutes. It saw bells across the country, from Big Ben to bicycle bells, being rung simultaneously.

Creed’s Work No 370 Balls, from 2004, will feature in Harrogate. It will see almost 1,000 balls of different scales, weights and textures filling the main gallery.

Visitors will also be able to see Creed’s Work No 890 Don’t Worry and Work No 1340, a large-scale wall painting of diagonal stripes.

It is the first time the artworks will be exhibited in North Yorkshire, as well as the first time Balls has been shown outside London and Edinburgh.

The exhibition will run from April 1 to July 2 and admission is free.

Harrogate Spring Water ‘reviewing plans’ to expand bottling plant ahead of new application

Harrogate Spring Water has said it is reviewing plans to expand its bottling plant on Harlow Moor Road ahead of a new planning application being submitted.

Since 2017, the Danone-owned firm has had outline planning permission to expand its factory next to the Pinewoods.

But controversially, this would involve chopping down trees at Rotary Wood, a public woodland that includes trees planted by schoolchildren in the 2000s.

In January 2021, a high-profile reserved matters application that was 40% larger than the outline permission and looked to fell more trees than had been agreed was turned down by Harrogate Borough Council‘s planning committee.

The application generated a public backlash and led to a national debate about how a successful businesses can expand in the area of climate change and plastic pollution.

Following the refusal, Harrogate Spring Water confirmed it was putting together another keenly-anticipated reserved matters application that will show what the new building will look like. Crucially, it will also say where the new trees will be replanted.

The company held a public consultation event at the Crown Hotel in Harrogate last July where representatives, including managing director Richard Hall, spoke to residents about the plans.

Eight months later, the company has still not submitted the reserved matters application but a Harrogate Spring Water spokesperson said it remains committed to doing so.

The application will be decided by the new Harrogate and Knaresborough planning committee on North Yorkshire Council.

A spokesperson for Harrogate Spring Water said: 

“Following the public consultation last year, we have and are continuing to review the feedback and develop the scheme.

“We are reviewing our plans in light of feedback we have received and are working towards a solution that will deliver for the people of Harrogate, the town and for Harrogate Spring Water.

“We are currently exploring options to address points raised during the course of our consultation process and remain committed to a detailed public consultation on these plans when we are ready to share the updated scheme.

“We plan to host a public drop-in exhibition, as well as engage with key local groups. As yet, we are unable to put a precise date on when this will take place, but we are working towards achieving this in as timely a manner as possible.”

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At a meeting of the Harrogate and Knaresborough area constituency committee this week, campaigner Sarah Gibbs quoted the council’s own planning policies when she addressed councillors about why she believes the expansion should not go ahead.

As several members of the committee will sit on the new council’s planning committee, including chair Pat Marsh, they did not take part in any debate or ask questions.

Ms Gibbs has organised protests against the plans for several years and previously held a weekly vigil outside the council offices dressed as a tree.

She said: 

“Having finally recognised the state of emergency of the planet’s climate, it’s becoming more obvious that nature does not care for our laws policies or planning issues.

“Nature will act. The climate will continue to worsen unless we act, and we must act now. For what we do now is all that matters. What we choose to do now will determine or future, children’s future and future of the planet.”

Harrogate’s ex-Cold Bath Deli owner publishes first novel

A BAFTA-nominated investigations journalist who lives in Harrogate has published his first novel.

Peter Woolrich, who along with his wife Tracey used to run Cold Bath Deli on Cold Bath Road, spent 12 years working on A Corroded Soul.

The novel is based on his own life as it tells the story of a 50-year-old journalist with questionable character traits who evaluates himself after his mother’s death.

Mr Woolrich said:

“During my career I had guns, knives and a samurai sword pulled on me. I’ve worked for national newspapers, magazines and television.

“In writing my book, you might say I’ve turned the spotlight on myself rather than criminals.”

Peter Woolrich

Peter Woolrich

The novel is set in a fictional village similar to the one Mr Woolrich grew up in and is the first in a planned trilogy.

A Corroded Soul‘s main character, Daniel Connah, uses his difficult relationship with his mother as justification for multiple character flaws, including stealing and being a social misfit and sex addict.

Mr Woolrich, along with Daniel, said he also felt unloved by his mother. When Mr Woolrich’s mother died after a car crash, he was consumed with anger, abandonment and feeling bereft and the book explores whether emotional neglect can be as damaging as physical.

He said:

“Don’t get me wrong, I wasn’t beaten or sexually abused in horrific circumstances like many youngsters, but it’s amazing how many people feel damaged by being raised in an unloving environment.

“Some readers have said Prince Harry expresses similar sentiments in his book. Perhaps it’s a question of where we think individual responsibility begins and ends.”

A Corroded Soul is available in bookshops and can be viewed/ordered here.

The book launch, which is open to everyone, is being held upstairs at North Bar in Harrogate at 7pm on April 6.

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Free entry to Harrogate district attractions starts tomorrow

Several Harrogate district attractions will be offering free entry in the days ahead as part of National Lottery Open Week.

The lottery has raised more than £47 billion for good causes since it started in 1994. To thank players, it runs an annual week in which organisations it has funded are invited to provide free entry and special offers.

This year’s open week begins tomorrow (Saturday) and ends on March 26.

The following offers in the Harrogate district apply to anyone who presents a National Lottery ticket or scratchcard, digital or physical.

For the terms and conditions click here, and check the venue listings for dates, times and other terms and conditions. You can search for events here.

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Concern over North Yorkshire Police’s ability to keep people safe, say inspectors

Inspectors have raised concern over North Yorkshire Police’s ability to keep people safe and reduce crime.

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services undertook an inspection of the force in October 2022 for its effectiveness and efficiency.

The report, published today, rated the police as inadequate in good use of its resources.

Meanwhile, the force was rated as requires improvement for responding to the public, investigating crime, protecting vulnerable people and developing a positive workplace.

However, it was assessed as adequate for preventing crime and managing offenders. It was rated as good for treatment of the public.

Concern over police performance

In his report, Roy Wilsher, inspector of constabulary, raised concern over how the force kept people safe and reduced crime.

In particular, he said senior leaders did not have enough oversight of human resources and IT or of the “impact that failures in these areas have had on policing services”.

Mr Wilsher said the force did not have enough trained detectives and pointed out there was  “only a limited plan to address this”.

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He added that the force should improve the speed with which it answers and responds to emergency and priority calls.

North Yorkshire Police force control room

The speed of responding to 999 calls was criticised.

However, Mr Wilsher said that North Yorkshire Police worked well with other organisations to safeguard vulnerable people.

He said:

“I have concerns about the performance of North Yorkshire Police in keeping people safe and reducing crime. In particular, I have serious concerns about its strategic planning and organisational management.

“Senior leaders in the force need to ensure they have effective oversight of its enabling services, such as IT and HR functions. Failures in these areas impact the service the force provides.

“North Yorkshire Police also needs to improve the speed with which it answers and responds to emergency calls. The force is well below the national standard, with only 41.9 percent of 999 calls being answered within 10 seconds.

“However, we did find that the force works well with partner organisations to safeguard vulnerable people. We found good examples of the force working with other organisations to divert young people away from offending and to reduce the vulnerability of people who may become victims of crime.

“Although I have concerns about corporate processes, I am pleased that the force has accepted our findings and is engaging with us and other partner organisations to ensure improvements are made. I remain in regular contact with the chief constable and will monitor the force’s progress towards addressing the cause of concern and areas of improvement I have established.”

In response, Lisa Winward, chief constable at North Yorkshire Police, said the force had recently approved a £1.8 million investment in its force control room to help tackle call response times.

She said:

“The report highlights a number of areas that the force delivers well but also reports on a significant number of areas that require improvement. A number of these relate to the corporate capacity and capability of the organisation linked to workforce planning, governance, performance management, financial planning, and the overall efficiency and effectiveness of our shared enabling services.

“They told us that while the right actions might be taking place on the ground by our people, they were not able to find sufficient evidence of how this was directed and overseen through our governance structure.

“The inspectors told us that every single person they spoke to was committed, fully engaged in their work and doing a really good job in difficult circumstances. They told us that our people take pride in being part of North Yorkshire Police and that there is a strong sense of belonging in the force.

“Since we received the hot debrief from HMICFRS in October 2022, we have been working at a pace to address the issues that they have raised so we can focus on our core responsibilities to the public.

“The Organisational Improvement Plan that we have put in place focuses on achieving the standards required to deliver a good service to our communities. The force has been through a significant period of change since our last inspection in 2018, and in particular to our corporate services where our inadequate grading has been identified. We are investing heavily to make these changes.”

Commissioner ‘more than disappointed’

Zoe Metcalfe

Zoe Metcalfe

Meanwhile, Zoe Metcalfe, the Conservative North Yorkshire Police, Fire and Crime Commissioner, said she expected to see “immediate change” in police response to call times after approving a £1.8 million investment in the force control room.

She added that she was “more than disappointed” with other findings in the inspector’s report.

She said:

“I’m more than disappointed with other findings in the report and I’m sure members of the public will be too. It’s unacceptable that North Yorkshire Police requires improvement in multiple areas, in particular its strategic planning, organisational management and value for money – clearly more needs to be done and is being done as I continue to hold the chief constable to account. Our police force needs to do significantly better.

“I’m confident that the chief constable is overseeing significant transformation work within North Yorkshire Police to improve these outcomes, and that since October 2022 has implemented a trusted organisational improvement plan that can be effective at pace.”

Blanket 20mph limit across south Harrogate ‘urgently needed’

A blanket 20mph speed limit across the south side of Harrogate is “urgently needed”, a councillor has said.

The proposal would see all streets between York Place and the southern edge of Harrogate limited to 20mph.

The petition has been set up by parents Hazel Peacock and Vicki Evans, who founded the Oatlands Road Safety and Active Travel Campaign. They say it is vital to ensure children can travel to and from school in safety.

The pair presented the case to councillors on Harrogate and Knaresborough constituency area committee yesterday.

Ms Peacock told councillors that the group wanted “safer streets for the community” and pointed out that the petition had already reached 700 signatures.

She said:

“Maximum speed limits of 20 miles per hour have been delivered in other rural and urban areas of Yorkshire and the UK including Calderdale, Cornwall, Oxford, Edinburgh and the Scottish Borders and London with positive effects.”

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She highlighted recent crashes on Beechwood Grove and on Yew Tree Lane, where two teenagers from Rossett School were seriously injured and required hospital treatment.

In the wake of the incident on February 2, headteachers from almost every primary and secondary school in the area met at Harrogate Grammar School to urge representatives of North Yorkshire County Council to take action.

During the meeting, Cllr John Mann, who represents Oatlands and Pannal, said he backed the proposal and described it as being “urgently needed”.

He said:

“I support the Oatlands road safety petition.

“I have written to the head of highways and the cabinet member for highways saying that I support the petition. 

“I have also called for Yew Tree Lane, Green Lane, Hookstone Road and Beechwood Grove to have 20mph speed limits.

“In my view, as a member for the area, this change is urgently needed to improve road safety and reduce air pollution.”

Melissa Burnham, area highways manager for the county council, said the authority was meeting with the group to discuss the proposals.

Next week, the group is due to meet again – this time at St Aidan’s Church of England High School – and will be joined by a caseworker for Andrew Jones, the Conservative MP for Harrogate and Knaresborough, as well as the county council’s transport lead, Cllr Keane Duncan, and local councillors whose divisions are affected.

The meeting of more than 30 people will follow a walk around the Pannal Ash area led by the parents, for councillors and school representatives to discuss the issues.