A new bus service will operate from Knaresborough and Harrogate every Sunday from this weekend for the summer season.

Eastern DalesBus 825 will run to Ripley, Brimham Rocks, Fountains Abbey, Kirkby Malzeard, Masham, Leyburn and Richmond.

It will continue every Sunday and bank holiday until September 25, departing from Knaresborough bus station at 10am and stand three at Harrogate bus station at 1020am.

Eastern DalesBus 825 is run by York-based Reliance Motor Services , which provides rural bus services in North Yorkshire, as part of the DalesBus network, with support from the National Trust and North Yorkshire County Council’s Locality Fund.

Full timetable details are available in a leaflet available from Harrogate Bus Station and here.

Other DalesBus services running from Harrogate include double-decker DalesBus 59 on Saturdays to Blubberhouses, Bolton Bridge and Skipton, and DalesBus 74 on Saturdays to Ilkley, Bolton Abbey and Grassington.

DalesBus 24 runs daily between Harrogate and Pateley Bridge, with onward connections on Sundays and Bank Holidays to Upper Nidderdale and Grassington.

Read more:

• Harrogate buses enjoy strike boom but taxis suffer
• Concerns raised over ‘success’ of rural bus pilot scheme in Ripon and Masham

Howard Conrad has sponsored this article.

A specialist apple repair centre set up a decade ago has grown a loyal local following of customers keen to spread the word.

Howard Conrad offers repairs to all Apple devices, from Macs to iPhones, with a team of experienced technicians delivering the best possible care and outstanding quality.

Manager Danny and ­­­­the friendly team of Steve, Ollie and Mattie have a combined experience of more than 30 years.

Danny said:

“We have a really strong, steady team here. We are really focused on making it a great place to work, and, quite simply, we all love what we do.

“There aren’t many problems with Apple devices we encounter that we haven’t seen before – and even if it’s new to us, we love a challenge!

“We’re all tech enthusiasts at work and at home. We have systems and programmes we’ve built ourselves to make everything we do run smoothly. It means we have total control of customer experience, rather than relying on someone or something else.”

The team know Apple devices aren’t cheap, so will always look at ways to extend their lives. They only use high quality parts and are so confident in their work that they give an impressive three-year warranty compared to the industry average of six months.

The Howard Conrad team knows how to fix your Apple devices.

Not only that, but for extra peace of mind, they have a seven-step process to ensure the safety of customers’ data. That’s backed up by an impressive guarantee: if a customer can prove their data privacy has been breached, they get a payout of £10,000.

The business is situated on the first floor above the row of shops on the Oatlands parade at Leeds Road in Harrogate. While its position may not be highly visible, happy customers do a great job of spreading the word to their friends and family.

Whenever someone asks on social media where to go for a repair to an iPad, MacBook or other Apple device, local residents are quick to recommend Howard Conrad.

Up to now, the company has been referred to by its customers as “Harrogate’s best kept secret” – but its growing popularity is raising its profile and bringing plenty of new people through the door.

Danny said:

“What’s really important to us is that our customers have a good experience – not just that they get the repairs carried out, but that they have confidence in us and that we deliver great customer service.

“We’re really proud to be able to say our Google reviews place us not just as one of the best apple repair services in Harrogate, but across the whole of Yorkshire.”

It may have been established for 10 years, but Howard Conrad is not a company to sit back and relax when it could be developing new ways to meet its customers’ needs.

Howard Conrad has a special offer just for Stray Ferret readers. Just quote STRAYFERRET when you book a repair online for 10% off.

The team has already introduced a new call-out service for people who can’t bring their devices into the shop, enabling more people to benefit from their expertise.

Danny said:

“We get a lot of people that have almost given up and don’t know whether it is worth repairing a device. We’ll do all we can to fix it – we will attempt to repair most Apple devices!

“Equally, we don’t like customers to make poor choices if the repair cost outweighs the value of the device. We’ll always explain the situation clearly and simply, and let them make the choice.

“Even if it’s unrepairable, we can attempt to recover what’s on the device so people don’t lose their precious photos or important work.

“We also offer to erase data securely, free of charge, and recycle the device if the customer has no further use for it.”

With a positive team, a determination to succeed and outstanding service, it’s not hard to see why customers are eager to sing the praises of this specialist business.

Want to see for yourself? Until Sunday, July 31, Howard Conrad is offering 10% off iPhone and iPad screen and battery replacements. To benefit from the offer, simply use the code STRAYFERRET when you book your repair via the website.

Some big names in UK politics including Michael Gove, Ed Davey, Nadim Zahawi and Lisa Nandy will be in Harrogate this week for the Local Government Association (LGA) conference.

The LGA is the national membership body for local authorities. At its annual conference, delegates debate issues affecting councils across the country such as housing, social care and the environment.

Mr Gove, who is secretary of state for levelling up, housing and communities, will be giving the keynote address at the conference which takes place from June 28-30 at Harrogate Convention Centre.

Lisa Nandy, Labour’s shadow secretary of state, will also be speaking. As will Nadhim Zahawi, secretary of state for education and Liberal Democrat leader Ed Davey.

Jackie Weaver, who became an unlikely internet star of a viral parish council meeting during the covid pandemic, will also be in town to address delegates.

Read more:

• Lib Dem leader Ed Davey to visit Harrogate next week
• Andrew Jones MP writes to Priti Patel about ‘law-breaking’ Travellers

A Harrogate care home that closed after a highly critical report by government inspectors has indicated it plans to reopen after refurbishment.

Mary Fisher House, on Cold Bath Road, was rated inadequate and put into special measures in April by health and social care regulator the Care Quality Commission.

The CQC report, which followed an inspection in February, found evidence of rodent droppings in the kitchen, said some bedrooms smelled of urine, described medicines practices as unsafe and said there were insufficient staff to safely support people.

Residents were subsequently moved out of the four-storey home, which is run by private care provider Svivekcaregroup Care Group Limited.

The final residents left just over a week ago and the home closed.

But a statement by solicitors acting on behalf of Svivekcaregroup indicated the home, which caters for up to 24 residents, is likely to reopen.

The statement said the company was “naturally very disappointed with the CQC report”, adding:

“We have, however, used this as an opportunity to begin implementing a wide-ranging series of improvements and environmental upgrades at the home.

“Regrettably, the pace of the improvements was not as we had envisaged and we have therefore taken the difficult decision to close the home.

“This will enable a full refurbishment to take place and the new systems and processes in development to be completed.

“While we acknowledge and are sorry for the upset this will cause our residents and their families, we feel that this is the most responsible route to ensuring that we are able to deliver safe, good quality care in a welcoming and modern environment.”

Read more:

• Residents moved from Harrogate care home with rodent droppings
• Shocking video shows teens ripping up trees on Harrogate Stray

The Stray Ferret asked why the slow pace of the refurbishment had prompted the home’s closure and when it might reopen but we have not received a response.

After the home’s recent closure, Rachel Bowes, North Yorkshire County Council’s assistant director for care and support, said it had been “been working alongside NHS North Yorkshire Clinical Commissioning Group with the home’s owner to try to secure improvements”.

A CQC spokesperson, said it had “taken action to protect the safety and welfare of people living at the home” and its “legal processes do not allow us to go into further detail at this time”.

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Well known deli and cafe celebrates refurb

Weetons in Harrogate has completed a refit and will be celebrating by hosting the ‘Weetons Weekend’ next week.

The premium Yorkshire food deli and cafe has been established on West Park for almost 20 years.

Rob Coutts, managing director of Weetons said:

“The biggest change is in the restaurant, we’ve got a completely new look. The tones of green and new lighting create a fresh yet warm and welcoming atmosphere.

“We’re also launching a new all-day menu which features our luxury Yorkshire Wagyu burger and our famous sharing board…

“We’re offering an open invite for foodies to come and join us across our Weetons Weekend to celebrate our refit… we’ll have our passionate suppliers in-store showcasing their produce with tastings and providing advice in their area of expertise.

“There will also be the chance to win a BBQ from our new outdoor living range with our deluxe BBQ meat box, along with other surprises .”

Weetons Weekend celebrations will be running across 4 days  from Thursday June 30 – Sunday July 3.

Read More: 

• Leon set to confirm Harrogate opening date for early July
• Goldsborough Hall secures place in Michelin Guide

Harrogate estate agent donates £5,000 to local hospice

Dacre, Son & Hartley has donated £5,000 to Saint Michael’s Hospice.

Saint Michael’s Hospice on Hornbeam Park in Harrogate provides care and support to families living with terminal illness and bereavement across the Harrogate district.

Saint Michael’s chief executive, Tony Collins, said:

“We would like to say a huge thank you to Dacres for their generous donation.

“As an independent charity, Saint Michael’s is powered by local community support, with the majority of our care funded by the generosity of organisations and local people who choose to show their support in a variety of amazing ways.

“Our corporate partnerships are vital to helping us to continue our work helping local people and their families living with terminal illness and bereavement.”

Dacres has 19 offices across North and West Yorkshire supports a number of charities across the year.

Patrick McCutcheon, head of residential at Dacre, Son & Hartley, said:

“There is nothing better than being able to give back to the communities in which we operate. With a team of 125 at Dacres, we ensure that we select charities that our people have an affinity with.

The care that Saint Michael’s Hospice provides, helping people at the end of their lives and supporting their families is vitality important, and we feel proud to be able to help.”

Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.

When will this housebuilding madness end?

Every day in The Stray Ferret I find Harrogate Borough Council has passed more planning permissions for housing.

In the last few years, the number of new houses, including the 4,000 to be built near Beckwithshaw, is approaching 10,000. When will this lunacy stop? I know the government said it wanted 300,000 a year but it did not say they all had to be built in Harrogate.

We have lost an unbelievable amount of green field sites and healthy mature trees and all of this can NEVER be replaced. The effect on wild life is devastating.

Where is the infrastructure to cope with all this building? Every new house or flat brings onto the roads approximately 1.5 extra cars.

Where is the water going to come from? Where are the extra school places needed for the children?
What about sewage? Yorkshire Water are already putting raw sewage into the rivers on a regular basis.

Have you tried to get a doctor’s appointment recently? It is near impossible so who is going to look after all the new residents.

Electricity has to be generated, which creates pollution and contradicts the campaign to reduce the carbon footprint.

Access to these developments is a major concern, Knox Lane and Crab Lane are single width most of the way and probably the worst is Kingsley Road where pedestrians are at risk due to no footpaths on Bogs Lan.

Harrogate Borough Council has already exceeded its housing requirement by a huge amount but just carry on passing permission so the question is: why?

The council say they have been overruled by Westminster on some occasions and have had to pay compensation so they are reluctant to refuse permission.. If that is the case why do we not have strong councillors with proper negotiating skills, a strong will and a good knowledge of what they are fighting for?

The village of Killinghall is now a town. Knaresborough is slowly growing closer to the A1 motorway. Bishop Monkton has nearly doubled in size and so it goes on.

My final example of lunacy is the drive-through development on the Woodlands traffic lights. One of the busiest junctions in Harrogate. What on earth could make the council pass permission for this development ,which will make this junction much more dangerous than it already is.

Malcolm Hodgekinson, Bilton resident for over 60 years

Read more:

• Under-fire infrastructure plans for west Harrogate will cost taxpayers £25,000
• Decision on Harrogate town council could take two years
• Aaron Bertenshaw’s family to fundraise at Knaresborough Bed Race

Let’s have a Harrogate town council referendum  

Town councils have a proud tradition of supporting their communities and this has been evident throughout the country during covid and the cost of living crisis.

Local people know what is best for their community and they should be able to make decisions that concern them.

I am not the only person who is worried that Harrogate will lose its voice at key decisions made by the new North Yorkshire Council. It is wrong for Harrogate’s matters to be decided and voted on by councillors from outside of our town.

A referendum needs to be held as soon as possible to allow for the transition of authority and responsibility to the new town council.

I’m a big believer in giving decision-making power back to our community and establishing a town council will do just that.

Tyler Reeton, Harrogate

Aaron Bertenshaw’s legacy is helping people with diabetes

The Stray Ferret has written several stories about our campaign to plug the gap between mental health and diabetes following the death of my son Aaron Bertenshaw.

We had a stall at Knaresborough Bed Race and the final amount raised was £4,490, which Morrisons has agreed to match fund.

The custom painted guitar (pictured below) was gifted back to us by the winner and will be put up for auction in August to raise further funds. If anyone is interested in receiving the auction details, contact the Stray Ferret and it will pass your messages on.

Diabetes UK’s Diabetes is Serious campaign has now held its virtual launch.

Several mothers came to speak with me at the event about their concerns and I have been able to direct them to the relevant member of the Diabetes UK team so they can receive the support they need.

Sammy Oates, Harrogate

Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.

Harrogate’s Isaac Smith is hoping for a career as a professional touring car racer after a successful season so far.

Mr Smith, 20, finished second in the latest round of the Touring Car Championship UK at Brands Hatch in Kent last weekend, hitting speeds of up to 135mph.

He’s currently second overall in the championship after three of seven meetings. He’s also leading the Tom Walker Trophy for newcomers.

Touring car racing features heavily modified road cars. It is considered much fairer than Formula One because the engine capabilities of the cars taking part are far more even, making it more of a test of driving skill.

Encouraged by his petrolhead father Mike, Mr Smith, from Blubberhouses, started racing go-karts at the age of 10.

He moved to senior racing when he was 17 and hopes to become a full-time professional.

Isaac Smith

He aims to race on the European circuit and then compete in the World Touring Car Championships.

Asked what he enjoys about the sport, he said:

“There’s nothing else that gives me a kick like racing. It’s always a battle out there.”

Read more:

• Blessing for Nidderdale racing team heading to Isle of Man TT
• Harrogate’s Rachel Daly ready for emotional Elland Road fixture

A top North Yorkshire garden designer is launching a new school at Harewood House which will focus on northern landscapes.

Alistair Baldwin decided to set up the Yorkshire School of Garden Design after realising there were no similar schools in the north.

Opening its doors in August, the facility will offer a range of short courses throughout the year.

These will be aimed at garden design enthusiasts and those wanting to learn more about all aspects of the art, from landscaping to planting.

The school’s flagship professional Diploma in Garden Design, which will be delivered over an academic year, begins in September.

Mr Baldwin said:

“For too long the budding designers of the north have had little local choice when looking for a learning experience to broaden their skills and launch them into the profession.

“More often than not, students have had to make the journey to London to find the right course and I thought that needed to change.

“I have lived and worked in North Yorkshire for over three decades and have developed an acute understanding of how the terrain, geology, even climate and the way of working is very different in this part of the UK.

“The process within which gardens are designed and built in this magnificent landscape is very different to the south. So I want to share everything I have learned over the last 35 years and inspire a new generation.”

Alistair Baldwin. Photo: Eva Nemeth

The school will be based at Harewood House, which has more than 100 acres of parkland designed by eminent 18th century landscape architect Sir Lancelot Capability Brown.

Trevor Nicholson, head gardener at Harewood House, said:

“We are absolutely delighted that the Yorkshire School of Garden design will have its base at Harewood House, which we think is a fitting and inspirational venue for a school, which hopes to train the design professionals of the future.

“I am incredibly excited to welcome guests and inspire them with Harewood’s beautiful landscapes.”

Read more:

• Stray Gardener: Top tips for successful propagation
• Sensory garden for visually impaired to open in Harrogate

Mr Baldwin trained in garden design in Leeds. After graduating, he built an award-winning landscape design practice in Richmond, which delivers high-spec public and private gardens throughout the UK, as well as internationally.

Having spent 12 years teaching landscape and garden design at Leeds Beckett University, while also running his practice, he has a wealth of experience in nurturing the next generation of garden design talent.

Mr Baldwin added:

“I am delighted to announce that I will be joined by an eminent team of world class design consultants, who will work with me to deliver the  courses.

“Having a team of practising garden designers, all of whom have experience in creating rich and well-crafted gardens, means that students will get essential practical advice and insight straight from the horse’s mouth.”

The Terrace at Harewood House. Photo: Harewood House Trust and Lee Beal

North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe has rejected claims that proposed changes to Harrogate’s night time fire service will increase the risk to lives.

Ms Metcalfe is consulting on a three-year plan for fire services in the county in the face of severe financial pressure.

One of the proposals is to reduce the number of fire engines operating overnight at Harrogate and Scarborough fire stations from two to one.

This has been criticised by firefighters and trade unions, who fear it could cost lives.

But in her first interview with the Stray Ferret since she was elected commissioner in November, Ms Metcalfe said she disagreed with this assessment:

“From everything I’ve seen I’m confident that won’t happen. This is a genuine consultation. I would really urge everyone to engage with it.”

Ms Metcalfe’s Risk and Resource Model 2022 to 2025 Consultation, published in May, sets out how the fire service will deploy its resources over the next three years. It puts the emphasis on fire prevention, especially during the day when most fires occur.

Firefighters tackling a recent blaze in West Tanfield.

Harrogate and Scarborough currently both have an emergency fire engine and a tactical response fire engine operating 24 hours a day.

The model proposes both stations have two emergency response vehicles during the day but only one at night. They would lose their tactical response engines altogether.

Ms Metcalfe was accompanied at the interview by Dave Winspear, who is part of the senior management team at North Yorkshire Fire and Rescue Service.

Mr Winspear, who is based in Ripon, said the changes would enhance the current fire service model across the county, adding:

“During the times when we know we are busiest we are providing additional resource into those two towns by bringing in a different type of fire engine.

“It improves the ability to respond to a wide range of incidents.

“We are looking to remove a fire engine in the evening when we are quiet but based on the fact that we have robust arrangements in around the Harrogate and Scarborough area from other fire stations that can respond into that area.”

He added the tactical response engine, which will be lost, had “limited response capability” compared to emergency fire engines.

Harrogate fire station

Harrogate currently employs 40 firefighters across four watches and five could be affected by the changes. Mr Winspear said they would be offered the chance to be redeployed.

Government cuts £8m a year

The new model for fire services is being drawn up against a bleak financial backdrop.

The government recently axed North Yorkshire Fire and Rescue Service’s capital grant, worth about £8m a year.

It means the service could have to borrow up to £31 million over the next five years. Steve Howley, Fire Brigades Union North Yorkshire brigade secretary, has said the service would be left struggling to buy basics.

Ms Metcalfe described the decision to cut the capital grant as “very unfair” at the time it was announced and this week told us she was “working hard for additional funding” to ensure the service didn’t end up in the position outlined by the union.

Zoe Metcalfe

Delays answering 101 and 999 calls

Ms Metcalfe, who was born in Ripon, went to school in Harrogate and now lives in Aldborough, also said she was working to reduce delays in answering 101 and 999 calls in the police control room.

Home Office figures last month showed that North Yorkshire police took on average 30 seconds to answer 999 calls — the third worst performance in the country. The calls should be answered within 10 seconds.

“Over the last couple of years there has been a huge increase in the volume of calls, especially 999 and they come first.”

The commissioner’s office has pledged £140,000 to address the issue. When will people noticed a difference?

The force control room should currently employ 146 full-time equivalent employees across communications and dispatch when it is fully staffed.

Read more:

• Fire Brigades Union ‘seriously concerned’ over cuts to Harrogate service
• Harrogate firefighter brands plans to rely on one fire engine ‘farcical’

There are currently 141. With the commissioner’s additional investment, there will be a revised target of 161.

Ms Metcalfe said a third of calls to police involved mental health issues and it was important to understand the data better and work with other organisations to tackle the issues.

She said her background as a Conservative councillor on Harrogate Borough Council and North Yorkshire County Council meant she was familiar with many of the agencies involved in mental health.

Asked whether she, as a senior Conservative politician, shared Harrogate and Knaresborough Conservative MP Andrew Jones’ lack of confidence in Prime Minister Boris Johnson, she said:

“I will leave that to MPs in the parliamentary party.”

You can find out more about the proposed changes and take part in the consultation here.

Strayside Sunday is a monthly political opinion column. It is written by Paul Baverstock, former Director of Communications for the Conservative Party.

I write the morning after the night before the Wakefield and Tiverton by-elections, both of which proved (predictably) disastrous for Boris Johnson and the Conservative Party.  In Wakefield, Labour took the seat with a majority of 4,925 on a 12.7% swing.  In Tiverton, Tory since 1880, a massive swing of almost 30% saw the Sir Ed Davey’s Liberal Democrats win with a majority of 6,144.  Conservative Party Co-Chair Oliver Dowden published a letter before 6am this morning, “taking responsibility” and falling on his sword.  Whether this is a put-up job, designed to draw the eye away from Boris Johnson’s actual responsibility, with a seat in the Lords to follow – after an appropriate passage of time – remains to be seen.  However, Dowden’s reputation is that of a decent fellow and, so rare in modern politics, let’s take it at face value that, as the man in charge of the by-election campaigns that led to crushing defeat, he has decided to do the decent thing and go.

It was Bill Clinton’s Louisianan campaign guru James Carville who, in 1992, coined the phrase “it’s the economy, stupid.”  And, in the end, it always is.  If the economy is in the tank, then it is almost impossible for governing parties to win elections, general, by or local.  And our economy is in serious trouble.  With inflation running at a 40 year high 10%, the cost-of-living soaring, with post-Brexit trade friction and severe global supply chain problems, the economic outlook is bleak and a recession looking and feeling increasingly likely.  At least interest rates, although on the up, are still in the low single digits.  With the price of petrol and diesel going through the roof – the Stray Ferret reported that diesel hit £2 per litre in Harrogate this week – with energy prices spiking and with the costs of the average food basket increasing by close to 50%, people are finding it increasingly difficult to make ends meet.  As part of an economy drive, I would recommend that you avoid filling up at Wetherby services, which now boasts the most expensive fuel in the country.

If you ask pollsters there is only one question that counts in public opinion polling; “is the country heading in the right direction.”  The single largest determinant of the answer is the state of the economy and, as the Americans say, how that is hitting people in their pocketbook.  Unambiguously, most people are worse off now than they were a year ago and you are never going to win elections in that context.

That said you can’t discount the facts of the resignations of the former Conservative MP’s in Wakefield and Tiverton – criminal sexual assault and watching porn (twice) in the commons.  These combined with the litany of bad behaviour on behalf of the Prime Minister – ethics violations prior, during and including Partygate – take one’s mind back to the allegations of Tory sleaze that put paid to the last long-standing Conservative government of Margaret Thatcher and John Major.  This lot aren’t behaving properly just when we need maximum grab in Westminster.

Boris Johnson carries on, blithely disregarding that which practically everyone else in the country knows; he has lost any authority to govern in our names.  Yet on Boris blunders and blusters, now seemingly safe for a year’s grace, post-confidence vote, per Tory party rules.  If the attacks on him from within his party had been coordinated, rather than piecemeal, then the confidence vote against him would not have been forced until the by-election results were in.  But because the parliamentary party itself is a loose coalition of Red Wallers, Shire Tories, Right Wingers and One Nation Moderates, there was little shared enterprise in the bid to remove Johnson, rather a collection of individual malcontents from across the piece.  Nor is there an obvious successor from any wing.  I hope it’s not true, but because the plotters couldn’t get their act together, we may now be stuck with Johnson until 2023.

Closer to home we are stuck with Harrogate Borough Council for another 9 months until it is abolished and the North Yorkshire County Council unitary takes over.  Following the May local elections, a new executive team took over at NYCC, which has prompted a rethink about the controversial proposed Station Gateway Development here in Harrogate.  In two previous public consultations significant concerns have been raised by residents and business leaders about the impact of the development on traffic in the town.  Yet another consultation – specifically on traffic impacts – is now to be commissioned.  This is the politics of delay, of kicking the can down the road.  Whether or not Station Gateway ever does get the go-ahead is now an even money chance, linked so closely as it is with the now dead in the water Harrogate Borough Council.

It seems whether in Westminster, or at home in Harrogate, we face a period of zombie government, neither dead nor alive, ill-equipped to deal with the very serious issues confronting us all.

That’s my Strayside Sunday.

Read More: 

• Strayside Sunday: the Prime Minister is in trouble