At Oracle Finance, we put our customers at the heart of everything we do. Our passion is to deliver their aspirations, by focusing on what matters to them.
We are currently looking for passionate and ambitious individuals, perhaps with a background in customer service or sales administration, to join our team of business controllers and be a key player in our exciting period of growth.
Who are we looking for?
Business controllers play a vital role, by building relationships with both new and existing clients and progressing deals through to completion – putting our clients behind the wheel of their dreams!
What will you be doing on a daily basis?
Supporting our team of account managers, you will be responsible for the progression of our funding services from agreement through to completion. Managing all deals efficiently, accurately and with high levels of diligence in line with company policies, whilst delivering the exceptional customer service that our clients know and love; encouraging customers to ensure timely action, whilst keeping all stakeholders fully updated throughout the process.
As we are regulated by the FCA, you will need to be comfortable in ensuring the compliance with all company and regulatory policies and procedures.
What experience do you need?
A proven and demonstrable track record in a customer facing sales support or administration role, preferably within a regulated environment. An understanding of car finance options and/or specialist automotive sector would be beneficial but not essential; what’s more important is that you’re a team player, who can live and demonstrate our core values of Passion, Accountability, Teamwork, Excellent and Progressive.
What training will you receive?
As our primary function is financial services, a SAF qualification is a necessity but don’t worry we will put you through this in the induction if you don’t hold one. We also provide ongoing product and regulatory training as well as professional development from our in-house learning and development team.
You will be articulate and professional with strong communication skills and a passion for providing the outstanding service that Oracle clients enjoy. The business is fast paced, so you will need to be self-motivated and organised with a strong ability to prioritise and drive what matters. As a regulated business, our due diligence processes are designed to protect both customers, the company and our lender partners against fraud, therefore attention to detail is paramount.
What’s in it for you?
As business controller, you will enjoy a generous basic salary with an industry leading profit-share scheme, alongside a company pension scheme, 24 days holiday (plus bank holidays), accruing to 30 days with length of service, Perkbox benefits and regular social events.
We welcome conversations around flexible working and working from home, with consideration for individual roles and responsibilities.