Harrogate Borough Council is spending £25,000 a month on temporary hotels and bed and breakfasts for homeless people, a freedom of information request has revealed.

The council, which has a statutory duty to prevent homelessness, is paying individual hotels up to £126 a night because its hostels are full.

The figures highlight how acute and costly the issue of homelessness is in the Harrogate district.

The Stray Ferret submitted a freedom of information request after a well-placed source revealed some of the town’s best-known hotels were being paid to put up homeless people.

The council confirmed at the time it used hotels “as a last resort” but declined to reveal costs.

Following the FoI request it has now released details of the monthly amounts paid to each of the hotel and B&B accounts used to provide temporary accommodation for homeless people in the six months from April to September last year.

The names of the individual establishments have not been released to protect the identity of vulnerable people but the sums for each one range from £30 to £126 a night.

Two hotels each received more than £10,000 from the council in August and one received more than £13,000 in July. Payments are subsidised through housing benefits.

‘No one should ever sleep on the streets’

The Stray Ferret asked the council about the sums and the amount of accommodation it had for homeless people in the district.

A council spokesperson said:

“We believe no one should ever be sleeping on the streets, and should an individual or a family become homeless we have a statutory responsibility to prevent this and several options available.

“This includes working with families, landlords or mortgage providers to help people stay in their homes, provide financial support to cover arrears or identify alternative private rental accommodation.

“Additional to this, when all other options have been exhausted, is our temporary accommodation – including hostels in Harrogate, Ripon and Knaresborough – to ensure residents have somewhere safe to stay and not end up sleeping on the streets.

“If we have no availability in our hostels, or they are not suitable for the individual or family, then we may need to place them in a B&B or a hotel temporarily.

“We use a variety, depending on availability and any specific needs that may be required. For example, to support a family and/or individual with additional needs that may require an accessible room. As such, this will naturally cost more than accommodation for a single adult who requires no additional support.

Read more:

• Harrogate council putting up homeless people in town centre hotels at undisclosed cost
• Homelessness in Harrogate — what’s the best way to help?
• ‘Huge’ increase in demand for Harrogate council homeless services

The spokesperson added:

“The cost of using B&Bs or hotels will understandably vary throughout the year but on average in the last 12 months, it has cost around £25,000 per month and is subsidised through housing benefits.

“During this time, a dedicated housing options officer works with each household, alongside partner organisations, to ensure the correct support is provided. This includes health and well-being support, budget advice and independent living skills.

“This is a short-term arrangement until either a vacancy within our hostel accommodation becomes available or a more permanent housing solution is found.

“We are committed to providing decent and quality homes for everyone in the Harrogate district. To achieve this, we have a number of plans in place; such as requiring developers to provide a specific amount of affordable housing (40 per cent or 30 per cent depending on location), building our own stock through our housing company Bracewell Homes, as well as encouraging private landlords to return empty properties back into use.

“Tackling homelessness is something that all local authorities face but we are determined to meet these challenges and ensure no one ends up sleeping on the streets.”

In the past few years high end camping or “glamping” as it is more commonly known, has become increasing popular, with a number of new sites springing up in the district.

Now as families weigh up whether to risk airport and port chaos to go abroad or remain in the UK, how is this relatively new holiday industry faring?

Some providers in the Harrogate district have reported an increase in trade, others have seen a downturn.

This has been put down to an increase in the cost of living, as well as last year’s demand being “unprecedented” due covid travel restrictions.

The local glamping industry

Tom Sterne, owner of Yurtshire, between Ripon and Pateley Bridge, said advance bookings for the luxury glamping and wellness retreat have been growing by the day.

He said:

“Since the news about flight cancellations and chaotic scenes at airports hit the media, the number of enquiries we have received has increased markedly.

“When we opened last July, we benefited from the sudden switch to staycations, from people across the Harrogate district and further afield, who would normally fly off to the sun and we are witnessing a repeat this year.”

A break in Nidderdale

Lindsay and Chris Morrell, whose annual summer holidays in Tuscany have been on hold since the covid lockdowns began in March 2020, have booked Italy next year.

But the couple, who used to live in Harrogate and have since moved to Northumberland, decided to take a break in Nidderdale for their 2022 getaway.

Ms Morrell said:

“With the problems people are encountering at airports, we didn’t want to risk booking for Tuscany this year and hope that issues affecting overseas travel will be sorted out by the time we are ready to venture abroad.”

Chris and Lindsay Morrell

For friends Carroll Shaw and Annie Brown, who live in Ripon, overseas holidays are no longer on the agenda.

Ms Shaw said:

“Why would anybody who lives so close to the gorgeous Nidderdale countryside, want the hassle of flying thousands of miles to lie on a crowded beach?”

A slow start

Louise Pullan co-owns the Breaks Fold Farm camping and glamping site in the Washburn Valley, next to Thruscross Reservoir, in the Nidderdale Area of Outstanding Natural Beauty (AONB).

She told the Stray Ferret that the beginning of the year had been very quiet, but it had started to pick up.

Breaks Fold Farm.

Ms Pullan, who runs the site with her husband Richard, said:

“It has been a very slow start.

“We were 60 per cent down in May and June based on our 2019 bookings.

“However we have seen a rapid uptake in bookings into July and August in all our accommodation.

“People are watching their finances and holidays maybe aren’t top of their priority lists.

“We have noticed we are getting a lot of local guests from Harrogate and Skipton, so maybe the fuel prices are also having an impact on people’s choices.”

Ms Pullan said the campsite’s main customer base is short stays of two to three nights.

Read more:

• Ripon to get new luxury glamping site
• Harrogate district to go ‘staycation crazy’ from July 4

A difficult financial time

She said the price had been kept the same for the last three years, with discounts on longer stays to try and help people out during what is a difficult financial time.

She said:

“This is difficult as we as a business are now seeing increasing costs. For example our waste emptying costs have gone up 30 per cent, a bottle of gas has gone from £55 to £85 and our business insurance is double last year’s.

“We can’t afford to employ somebody this year due to soaring inflation, which is putting a huge pressure on us as a two-man band.

“Energy prices are just completely unbelievable and some of our fellow owners are up on 57p per kw, seeing their energy bills over double on previous years.

“We are only going to be able to absorb this for so long, unless hospitality businesses are offered some form of relief such as a VAT cut, like they were through 2021.

“Some sites have tried massively to capitalise on the staycation boom from 2020 and have made their prices unreachable for some.”

Cutting back

Claire Jones, owner of Strawberry Safari shepherds huts, in Wormald Green, between Harrogate and Ripon, said she had also seen a quieter year compared to last year.

Strawberry Safari.

She said:

“We believe this is due to a combination of people going abroad and also cutting back on short breaks in between their main holidays, due to cost of living increases.

“That said, last year’s demand was unprecedented and so it’s hard to compare the two.

“We have still seen some lovely guests this year, many of whom are here to enjoy the many events happening in and around Harrogate.”

Ripon’s Spa Hotel, which has been closed for 11 months, is back on the market at a reduced asking price of £1.5 million.

The historic Edwardian building opened in 1906 – a year after the nearby Ripon Spa.

It is being marketed by agents Colliers International for continued use as a hotel.

An executive summary from Colliers states:

“This is an outstanding opportunity to acquire a renowned Yorkshire hotel in a desirable trading location.”

The summary adds the 40-bed hotel, with its range of public rooms, has enjoyed “strong regular repeat custom based on its standing in the Ripon area”.

The hotel is in search of a buyer to return it to its former glory as Ripon’s principal hotel.

Colliers adds there is:

“Potential to further develop the trade, particularly with additional wedding and special event business, following a refurbishment to a purchaser’s specification.”

In July, the Stray Ferret reported that the hotel, which had been on the market for £1.75 million, had ceased trading.

The threat of coronovirus and increasing prospect of restrictions on travel could have a major impact on the tourism industry in the Harrogate district. 

With the area’s economy heavily reliant on tourists and business visitors, anything which deters people from coming – or any cancellation of large events – could have serious repercussions. 

Kim Wilson, who is chair of guesthouse association Accommodation Harrogate and runs The Camberley and The Lodge with her partner, said although there had not been cancellations, occupancy rates had been below average for this time of year. 

“The hardest thing to quantify is reasons for not booking,” she said. “It has been one of the quietest periods we’ve had – we’re normally full every Saturday night, but in February we’ve been half- or three-quarters full.” 

Although several events around the UK, such as the London Book Fair, have been called off because of coronavirus, no conferences have yet been cancelled in Harrogate – including the Conservative Party Spring Forum, which is set to go ahead at Harrogate Convention Centre in early April.  

Meanwhile, other events are still expected to go ahead this month around the district, including Harrogate Charity Beer Festival this weekend and Springtime Live at the Great Yorkshire Showground at the end of March. 

Springtime Live is still going ahead as planned at the end of March

A spokesman for organisers the Yorkshire Agricultural Society said: “We continue to follow advice from the Government regarding Coronavirus and as such, there are no plans to cancel any events held here.   

“Appropriate measures have been put in place including stepping up hygiene messaging across the site and we are arranging for extra sanitizing gels. We will continue to monitor the situation.” 

Boost for ‘staycations’

Some hotels, meanwhile, are hoping to benefit from British people taking more holidays in the UK this year. 

Simon Cotton, managing director of HRH Group, which owns The Yorkshire Hotel and The White Hart in Harrogate, said: “I’ve heard quite a lot of people saying, ‘I was going to go abroad and now I’m thinking of just making a staycation of it’.” 

As vice-chair of the Harrogate Hospitality and Tourism Association, representing the larger hotels in the district, he said there did not yet seem to be any cause for alarm. 

“We’re preparing in case things get worse,” he said. “That’s sensible and the right thing to do, but in the hope that these are things we won’t need to do.” 

Measures being taken include stocking up on sanitising gel, carrying out additional cleaning of frequent touch-points such as door handles and lift buttons, and asking staff to report any signs of illness before coming to work. 

Mr Cotton said, in the event of a hotel being directly affected by a case of coronavirus in a guest or member of staff, the association would work together to support it and to honour other guests’ bookings so they could still visit Harrogate.