The new interim manager of Harrogate BID wants to turn conversations and plans into real action over the coming weeks.

Simon Kent believes the money put into the BID by its levy payers – businesses in Harrogate town centre – should be put to good use in making the organisation one of achievements, not just ideas.

“It’s difficult in any organisation where you have got a board of people all with their own businesses to run,” he said. “It’s easy to sit around agreeing things, but getting things done is another matter.”

In his previous role as director of Harrogate Convention Centre, Mr Kent (pictured above) said he was an advocate of setting up a BID in Harrogate from the outset. It was first proposed in 2017 by John Fox, at the time leading a group of volunteers to fundraise for the annual Christmas lights, and Mike Procter, president of Harrogate District Chamber of Commerce.

Mr Kent said:

“There are lots of people in Harrogate with similar ambitions for the town. I saw the BID as a way of moving these things forward.

“It would generate money which means, rather than just ideas, you can make things happen. That has always been the driver for me: it puts the town centre businesses in charge.

“I live in Ripon and I used to live in Knaresborough. They’re smaller towns but they also have a stronger sense of community. They have parish councils that effectively become the focus for the activities. There’s no equivalent parish council in Harrogate town, so I saw the BID as slotting into that gap.”

After he helped to get the BID established in late 2018, Mr Kent was vice-chairman for the first few months while the board at the time was working on getting the organisation established and setting up its ways of working.

Only three of the current 15 board members have been in place since this time last year, with resignations including then-chairman John Fox, who stepped down at the end of 2019 and was replaced by Bob Kennedy in March. The manager appointed last July, meanwhile, left the post within four months.

Now, having had his first meeting of the current board via video last Thursday, Mr Kent says it is a happy group:

“It’s difficult, because joining an organisation where you can’t meet people face-to-face is very strange. I’ve spoken to all the board members for an hour, or two in some cases.

“I understand their aspirations for the BID and their goals. It’s interesting how aligned everybody is. There’s a number of projects and some people are advocates of some over others. There’s good, healthy debate, but everyone is focused on a common goal.”

List of priorities

For the next three months, Mr Kent’s part-time role will be to help move some of the BID’s upcoming projects forward. Although the coronavirus crisis makes it difficult to set up events, the board has a list of priorities which it will be carrying out as soon as it can. These include:

• joining other BIDs to lobby for the coronavirus grants scheme to be extended to any business with a rateable value up to £150,000, rather than £51,000 as it currently stands.
• Investing “significant sums” in deep cleaning the town centre
• emphasising Harrogate’s floral reputation with more displays
• planning for improved Christmas lights
• making the run up to Christmas “really magical” with events and activities in the town centre to help businesses recover from the coronavirus shut-down

With questions raised about whether levy-payers’ contributions should be spent on work like street cleansing, Mr Kent argued that although it is a Harrogate Borough Council (HBC) responsibility, the BID’s money could complete cleansing work over and above the levels done routinely by the local authority.

Harrogate BID wants to prioritise street cleaning, to make the town centre attractive when shoppers return

Asked about the many groups in Harrogate and their overlapping work, such as Think Harrogate, Independent Harrogate and the proposed new destination management organisation with links to HBC and Harrogate Convention Centre, Mr Kent said the BID would play its part alongside others.

“I think it’s an exciting time,” he said. “The key thing is that the BID brings is a bit of extra money. The businesses have put into it and there’s a responsibility to spend that money wisely on making Harrogate the best it can be.”

Harrogate district gin distillery has opened a ‘Drive-in Market’, where people can either pull up and order or use the click and collect service.

Steven Green, co-founder of Harrogate Tipple has set the drive-in up at the distillery in Ripley. He told the Stray Ferret:

“People want to support local buisnesses… We have pulled together all these great companies in one place to offer a safe service for customers, and also support buisnesses during a crisis.”

You can pick up some Harrogate Tipple hand sanitizer, as well as supplies from local companies such as Baltzersens, Coldbath Brewery, The Little Ale House, Daleside Nursery and many more.

There has been praise for Harrogate Borough Council over its handling of emergency business grants to keep firms afloat during the coronavirus pandemic.

A few weeks after the Government told Harrogate’s council to distribute £50 million to its 4,200 eligible businesses it has handed out £40 million, or 80%.

So far, the council has sent cash payments of £10,000 or £25,000 to 3,000 businesses.

The government released figures on Sunday to show councils across the country have been handling the business grants, with Harrogate Borough Council rated quite highly.

Of the 314 councils named in the document, Harrogate was in 88th place for the percentage of eligible businesses it had sent loans.

At that time, it had sent out £32,820,000 to 2697 businesses, which works out at 64%. That has now risen to £40 million and 80%.

Some councils had already handed out 100% of their business grants by that point but well over a hundred had only handed out 50%, which has attracted some criticism.

One of those businesses is run by photographer Paula Beaumont, who applied for a £10,000 grant after the coronavirus lockdown meant her work dried up:

“My last wedding was on the March 20. There was meant to be 100 people there and there ended up being six. The process of applying for a grant was absolutely fantastic. I applied on March 27, I had an email on April 3 to say my application had been accepted and the money was in my bank by the April 8. You have no idea how helpful this is, I can now breathe a bit.”

Photographer Paula Beaumont.

Stuart Wright, Business Growth Specialist, who has been working with a number of Harrogate businesses during the crisis said:

“I think they have done a fantastic job. My Harrogate based clients would all agree, I’m sure. Very efficient and prompt which has been brilliant for helping to create a really positive mood amongst folk who were quite panicked. Business was stressful enough with the uncertainty without the added pressure of having to jump through hoops and red tape to access the grant, so dealing with this in the way that they have has given my clients the headspace to steady their ships and create plans to come out of lockdown even stronger than they were before.”

Business Growth Specialist Stuart Wright.

Harrogate Borough Council’s leader Richard Cooper said they’re now focusing on the complex cases:

 We suspect there may be one or two companies or organisations who are eligible for the support but that haven’t come forward.  If you are a business owner in the retail, leisure or hospitality trade, please make sure you have a look at our grants information page. Our focus now is on the more complicated claims which we are working through.”

North Yorkshire councils and police will share over £15 million as part of a new emergency coronavirus fund.

The money, which is part of a £1.6 billion government fund, will help the local authorities deal with the pressure across their services.

It is designed to increase support for the adult social care workforce and for services helping the most vulnerable, including homeless people.

North Yorkshire County Council will get £15.2 million, the North Yorkshire Police, Fire and Crime Commissioner will get £108,000 and Harrogate Borough Council will get £65,900.

The Stray Ferret has approached each of the local authorities for a breakdown of how they will spend the money but has received no response by the time of publication.

Local Government Secretary, Robert Jenrick said:

“The work of local authorities to deliver social care and other vital public services has never been more important than it is now – and will be – in the days and weeks ahead.

 

“That’s why we’re giving local councils £1.6 billion of additional funding to spend where it’s needed most, to ensure they can meet the cost of the increased demand for social care, and continue to protect the most vulnerable people in society.”

The emergency coronavirus fund is separate from the support fund for small businesses, hospitality, and leisure businesses.

That business fund has recently increased by £10 million to a total of £50 million, and Harrogate Borough Council has already distributed £12 million.

Councillor Graham Swift, deputy leader and cabinet member for resources, enterprise and economic development for Harrogate Borough Council, said:

“We know businesses are under intense pressure. Our business rates team have worked extraordinarily hard to gear up to process tens of millions of pounds of government cash to support local businesses.

 

“We have drafted in extra staff to deal with grant payments and top priority is getting the money into the bank accounts of local businesses as quickly as we can.

 

“Many grants have already been received and we are busy processing others so that they should be hitting accounts early next week.”

Harrogate based construction company, HACS Group stopped all work after the government’s ‘lockdown’ measures were introduced on Monday evening. Mark Smith, Managing director of the firm told the Stray Ferret that he was in ‘disbelief’ when it was announced on Tuesday that construction could continue If guidelines were followed, he said this would be ‘totally impractical’ to enforce.

Businesses in the Harrogate district will get a share of a new £40 million support package to help them stay afloat during the coronavirus pandemic.

Any business eligible for small business rate relief or rural relief will get a £10,000 grant while hospitality and leisure businesses with a rateable value between £15,000 and £51,000 will get a £25,000 grant.

Those hospitality and leisure businesses, regardless of rateable value, will not need to pay any business rates during the 2020/2021 financial year.

It comes as Harrogate Borough Council announces that its commercial tenants will be able to get three months rent free.

Councillor Richard Cooper, leader of Harrogate Borough Council, said: “We know businesses are struggling.

“Our business rates team are geared up to process tens of millions of pounds of government cash to support local businesses.

“As soon as it hits our bank account we will be getting it into the bank accounts of local businesses.

“We have also been lobbying government on behalf of freelancers and the self-employed who make up a significant part of our local workforce. We are expecting announcements on this over the coming days.

“But we want to go further. So we will be offering nearly all our commercial tenants three months’ rent-free.

“This includes some shops on our high streets, Harrogate Theatre and other offices and business premises around the district.”

More information on these initiatives will be available on the Harrogate Borough Council website.

Retailers in the Harrogate district have welcomed the news of a break in their business rates to help them deal with the impact of coronavirus.

The announcement in this week’s Budget will see retail, leisure and hospitality firms with a rateable value below £51,000 receive the tax break in the coming financial year. 

It has been welcomed by business groups, with both Independent Harrogate (IH) and Harrogate District Chamber of Commerce (HDCC) saying it will be badly needed by businesses worrying about the impact of the pandemic.

Sandra Doherty of Harrogate District Chamber of Commerce

Chamber CEO Sandra Doherty said:

“This rates break could mean the difference between businesses surviving into next year and what could otherwise have been many more empty units around our towns. However, we shouldn’t be complacent – this is a short term measure and local businesses still need our support in the coming months and years.” 

William Woods of Independent Harrogate also raised concerns about the extent to which businesses would benefit. 

“It is just not fair the high street has to pay the lion’s share of tax when online businesses hardly pay anything. It’s only smaller businesses that benefit from rate relief for a year – what about good family businesses like Hoopers that will get no benefit?” 

He added that, in the current climate, Independent Harrogate would be renewing its calls to delay any planned increase in parking charges.

The Stray Ferret can exclusively reveal that stallholders in Knaresborough and Ripon are launching a joint petition, as they fight for their future at the two ancient markets. 

With Harrogate Borough Council (HBC), proposing rent increases of up to 32.4 percent, both say it will lead to the loss of traders at each centre and they will be asking the public to sign a petition, calling on the council to rethink its plans.  

Steve Teggin, a member of Knaresborough Market Working Group and president of Knaresborough Chamber of Trade, says: “We are going to fight this all the way to protect our heritage asset. The town was granted its charter by Edward II in 1310 and we have the oldest continuous market in England.” 

He adds: “We have suffered enough blows with high shop vacancy rates and our market – an important footfall driver on Wednesdays and particularly Christmas – must be protected, or the town centre will find itself under water.”  

Knaresborough is anticipating the loss of up to six stallholders if the rent rise proposed by HBC goes ahead from April 1, while Brian Murphy, the stallholders’ representative for Ripon market – whose charter was granted by James I in 1604 – anticipates the loss of up to five traders from its Thursday market.   

Mr Murphy, whose family has sold fruit and vegetables at the market for more than 100 years, points out: “This is the biggest increase in rent that any of us can remember and news of it was greeted with absolute shock and dismay” 

He adds: “With some of our stallholders considering packing up because the rent rise will make them unviable, Harrogate Borough Council is about to shoot itself in both feet, because the market will be less attractive, fewer people will come into the city on Thursdays and all businesses who rely on footfall, including cafes, pubs and restaurants, will all be hit – it’s a lose-lose situation.” 

The Stray Ferret asked HBC questions, ranging from how the council justifies the increase in rent to possible effects on footfall in Knaresborough and Ripon, if some stallholders decide to withdraw from the markets. We received the following reply from an HBC spokesperson:

“The increase (£5 per week) is to cover the cost of erecting a stall on behalf of the trader (the percentage changes because the charge is lower during winter months). Currently, it costs the local taxpayer £15 each time we erect a stall on behalf of a trader. For both self-assembly and provided-stalls, our rates remains competitive with nearby markets.

“We have never distinguished between HBC-erected and self-erect stalls before but felt it would be unfair to increase the price across all traders when the cost is actually only associated with only some of them (many traders in Knaresborough and Ripon use self-assembly stalls at these other markets they sell at). As previously mentioned, the cost of putting the stalls up is heavily subsidised by the tax payer.

“It is great to hear that traders feel they are seeing more footfall through the markets in Knaresborough and Ripon. This is the reason we want to introduce more diversity and flexibility in the way the market is run and the traders we can attract. It would be a shame if some of the regular traders missed the opportunity on offer to invest in their own equipment which would actually increase their trading scope to include other towns where council erected stalls are no longer an option.

“The budget was agreed on 12 February including the fees and charges for the 2020/21 financial year. This included the incentivised offer of a £5 reduction per week for traders to switch to self-erect for 2020/21 (if signed up between April and June). We look forward to seeing how many traders choose to take this offer and help ensure our town markets continue to thrive.”

Businesses struggling to stay afloat could be dealt a devastating blow if the coronavirus crisis worsens in the Harrogate district. 

After months of Brexit uncertainty, the negative impact of the UCI cycling for some businesses in September, and weeks of bad weather at the start of the year, spring could have brought much-needed relief. 

Now, fears are growing that restrictions on travel and public gatherings could further impact businesses – many of which are teetering on the edge of survival. 

Sue Kramer, who owns Crown Jewellers on Commercial Street with her husband, said:

“If it does take hold, I think it could be catastrophic for many businesses.

“We’re fortunate not to be struggling, but there are many who are. How many businesses have enough of a cushion to tide them over for an unknown length of time?” 

Her views were echoed by William Woods, of Woods Fine Linens of Harrogate, who said: “We’re very concerned. There are no cases in Harrogate yet, but it could have a devastating effect not only on our business but the whole town centre.” 

Concerns over self-employed

The government this week announced it would offer statutory sick pay from the first day of absence to anyone who was self-isolating in order to avoid the risk of spreading coronavirus. However, this would not benefit self-employed people, or those on low wages or zero-hours contracts. 

With a higher than average number of start-up businesses in the district, along with many jobs in low-paid sectors including care and hospitality, there could be resistance to self-isolating among people who would stand to lose two weeks’ wages as a result. 

The Victoria Shopping Centre in Harrogate has reported no noticeable impact on footfall so far

Kate Curtis, an independent inventory clerk who works with estate agents in the Harrogate area to assess properties, said it could also affect people working on commission, who rely on the extra money on top of their basic wage and would lose it if they were not working. 

“If you are the main bread winner, there’s a huge amount of pressure to keep earning,” she said. “As a busy self-employed person, I’ve struggled to keep up with the advice because it seems to change all the time.” 

Energy surveyor Nick Cushing, who lives in Wath near Ripon and works across North and West Yorkshire, said: “As somebody who works on my own, if I’m incapacitated, the earning stops immediately. 

“If you worked for somebody else, you would be more willing to drop tools and say, ‘it’s not worth it’. When you are self-reliant and self-employed, you will carry on doing what you are doing until the very last moment and sometimes beyond.”