Petrol and diesel cars can currently park in electric vehicle charging bays in Knaresborough’s Chapel Street car park, North Yorkshire Council has confirmed.

The Stray Ferret submitted a freedom of information request to the council amid confusion about the status of the 10 bays, which appeared in the town centre car park shortly before Christmas last year.

The bays are frequently empty while non-electric vehicle drivers struggle to park in Chapel Street car park, particularly on Wednesday market days and at weekends.

This has infuriated some traders, who claim it is costing them money, and they have been unable to determine the precise rules surrounding the bays.

A petition this year called for some of the bays to be made available to all vehicles until more electric cars used them.

Traders Steve and Kelly Teggin launching the petition.

We asked the council what consultation it held on having the bays in Chapel Street car park, whether it was legal for non-electric vehicles to park in the bays and how many vehicles had received parking tickets for using the bays.

The council replied it hadn’t carried out any consultation and added:

“At present it is not illegal for a non-electric vehicle to park in an electric vehicle bay in Chapel Street car park (this is not the case for all electric vehicle car park bays in the Harrogate borough).

“There is currently no Traffic Regulation Order for electric vehicle charging in Chapel Street.

“Any vehicle can park in the electric vehicle bays at Chapel Street and will not receive a penalty charge notice as long as the user has paid the fee to park in the car park; in Chapel Street you must pay to park between 8am and 6pm.”

The response also said electric vehicles would not be fined just for parking in the bays “as long as the user has paid the fee to park in the car park”.

The council agreed to pay £280,000 to the company Connected Kerb in March 2022 to install electric vehicle charging bays across the county.

It is currently conducting an internal review into off street car parking orders across North Yorkshire, which it said will “enable us to align definitions for electric vehicle charging across the county”.

This would enable it to fine petrol and diesel vehicle owners parked in an electric vehicle bays, as well as electric vehicles drivers that use the bays for parking rather than charging.

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Cllr Matt Walker, a Liberal Democrat who represents Knaresborough West on North Yorkshire Council, said he supported electric vehicle charging to reduce pollution but “charging point installation has been poorly implemented in Knaresborough due to inadequate engagement and communication with local residents, business, visitors and the town council”.

The decision to install slow charging bays in a busy town centre car park has proved particularly contentious.

Cllr Walker was part of the council’s Harrogate and Knaresborough area constituency committee that recommended the Conservative-controlled executive conduct a full review of all parking in Knaresborough within the next six months to ensure spaces, pricing and locations are in line with the needs of the town for both residents and visitors.

The committee also recommended the council develop a strategy for EV charging that is supported by residents and  introducing a park and ride scheme that links the York Place long stay car park and the town centre.

A Knaresborough business owner has claimed 10 electric vehicle charging points installed in a car park have caused “significant harm” to the town and are driving shoppers away.

A petition signed by over 500 people protesting against how EV infrastructure has been introduced in Knaresborough was debated by North Yorkshire Council‘s Harrogate and Knaresborough area constituency committee in Harrogate today.

Ten of the 56 regular parking bays in the town centre Chapel Street car park were turned into electric vehicle-only spaces with charge points at the end of 2022 by Harrogate Borough Council.

A further 12 spaces were given over to EVs in Conyngham Hall’s car park on the outskirts of the town centre but the charge points there have not yet been switched on.

However, at Chapel Street there have been reports of the spaces reserved for EVs laying empty, which has caused consternation to traders particularly on market days.

A statement was read out to councillors on behalf of hairdresser Kelly Teggin who launched the petition. The statement said:

“Like any market town there’s a recognition of the need for transition and charging points are attractive to residents and tourists if introduced at the right time and place.

“However, in this case, implementation of changing points at Chapel Street car park and at Conyngham Hall have been badly-handled in terms of consultation and choices made. They’ve caused significant negative impact on traders in the town centre, attractiveness to visitors and increased congestion.”

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A report prepared by officers ahead of the meeting said just five vehicles a day were using the charging spaces at Chapel Street.

But the council forecasts that after five years this will have increased to 22 cars a day and by year eight it will be 30 cars.

Electric vehicle charging bays in Chapel Street car park.

Dedicated EV bays require traffic regulation orders to restrict access to EVs only, which according to reports the spaces at Chapel Street do not have.

Matt Walker, the Liberal Democrat councillor for Knaresborough West who supports the petition, said any non-EV motorist who had received a ticket for parking in the reserved spaces should contact him as he would be “happy to defend and get those revoked”.

Arnold Warneken, the Green Party councillor for Ouseburn and an EV driver,  said he was “shocked and surprised” the council decided to put the spaces in Chapel Street, which is one of the town’s busiest car parks.

But he warned against an increasingly hostile movement against EVs on social media. He added:

“I’m totally behind having EV charging points. There’s an anxiety that infrastructure is not in place for people that drive EVs but there’s a movement out there that’s anti-EV”.

Paul Haslam, the Conservative councillor for Bilton and Nidd Gorge, said there was a “lack of understanding” about EVs but he hoped North Yorkshire Council used the changes in Knaresborough as a “learning opportunity on how we can do it better next time”.

Cllr Walker proposed a motion with nine different points, including a call for a full review into parking in Knaresborough and an assertion that the EV infrastructure had been implemented poorly in the town. It passed by six votes to four.

The area constituency committee is, however, only an advisory body to the Conservative-controlled council.

Knaresborough people support electric vehicle chargers but feel they should have been introduced in a more phased manner, a survey has revealed.

The survey showed concern about North Yorkshire Council‘s decision to install slow charging bays in town centre car parks that already struggled to cope with traffic on weekends and market days.

Business group Knaresborough & District Chamber conducted the survey amid particular concerns about the nine electric vehicle bays and one electric vehicle car-share space in the town centre Chapel Street Car Park.

The sight of petrol and diesel cars struggling to park there while most of the electric vehicle bays are empty has enraged some traders, who say they are losing business as customers give up and go elsewhere.

The survey, which was completed by 81 people including 30 local business owners, revealed about seven out of 10 supported the call for the council to renegotiate the contract, perhaps by phasing-in or sharing the spaces between electric vehicles and other vehicles.

It is believed the council is unwilling to enter talks with the private company that provided the charging infrastructure as it could jeopardise the contract across the county.

A chamber press release said:

“Respondents to the survey believe that Chapel Street was the wrong place to install chargers, particularly as they are of the slow charge type, and that York Place Car Park, which we believe was originally preferred by the council, should have been used.

It added “local opinion is not against the need for electric vehicle charging, in fact many recognise the need, welcome it and want Knaresborough to be seen as a leading venue for sustainable transport, including visiting by train”.

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Twice as many businesses said they had had customers complain to them about the lack of parking places when EV spaces were free compared to those who had not heard such comments.

The survey also highlighted concerns about poor engagement, lack of information and lack of adequate signposting to car parks across the town .

One survey respondent said:

“These spaces cropped up overnight and whilst used by electric cars they are not always on charge.  There is limited parking in town and this initiative has seen congestion within Chapel Street as people strive to park with electric vehicle spaces either empty or misused.”

Steve Teggin and Kelly Teggin began the petition.

A 600-signature petition, instigated by local traders Kelly Teggin and Steve Teggin, calling for some parking spaces to be reallocated is due to be discussed by the council’s area constituency committee on September 14.

Chamber executive member Peter Lacey said:

“We’re pleased to have been able to highlight broader issues that the installation of the EV charging points has raised and are keen to engage constructively with other partners in the town and with North Yorkshire Council to improve the ways in which people can access our fantastic retail and recreational offer both in the town centre and at Conyngham Hall public car park where 14 spaces continue to be blocked due to grid connection issues.

“Access to the town by car will always be critical, particularly for more vulnerable groups, and we certainly want to encourage the adoption of EVs, but this needs to be part of a strategy that improves footfall and reduces congestion, something that has currently taken a step backwards in our town.”

Traders in Knaresborough look set to escalate their battle with North Yorkshire Council over electric vehicle parking.

Last night’s Knaresborough and District Chamber meeting discussed the possibility of legal action because of concerns about the legitimacy of the consultation as well as the impact on businesses.

It also heard a petition calling for change had passed the 500-signature threshold, which means it will be discussed by the council’s Harrogate and Knaresborough area constituency committee.

The Liberal Democrat-controlled committee is an advisory body to the council so it cannot change laws but it can put pressure on the council’s Conservative leadership.

Ten electric vehicle charging bays were installed in Chapel Street Car Park shortly before Christmas last year.

Hairdresser Kelly Teggin told the meeting businesses were fed-up at the sight of seeing most of the bays empty while petrol and diesel cars struggled to park, particularly at weekends and on Wednesday market day.

Her petition, which has been displayed by several businesses in town, calls for some of the bays to be made available to all vehicles until demand for electric vehicle charging catches up with supply.

Kelly Teggin and Steve Teggin at the launch of the petition.

Ms Teggin said:

“These bays are still not being used. They are still empty and the town is suffering. Everyone is absolutely fuming. Businesses have had enough and are talking about legal action.

“Something needs to be done now, not in six months time.”

Councillor Matt Walker, a Liberal Democrat who represents Knaresborough West, agreed the situation was inadequate and supported calls for a meeting between local business and residents and council to resolve matters.

Cllr Walker added he understood the council had signed a seven-year contract with a company to provide electric vehicle charging bays in North Yorkshire and was reluctant to change anything through fear of being in breach of contract.

He also said he had also been told there was no date yet for activating the eight electric vehicle charging bays at Conyngham Hall.

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Those bays remain coned off to all vehicles, meaning most of Knaresborough’s 18 electric vehicle charging bays are frequently empty.

This is costing the council parking revenue and driving away shoppers in a notoriously difficult town for parking, said Ms Teggin.

Chamber members said they had been unable to ascertain from the council whether petrol or diesel cars would receive parking tickets for parking in the empty electric vehicle charging bays or even whether electric vehicles that weren’t charging were entitled to park there.

There are no signs in the car park explaining the situation.

Some members even floated the idea of leaving their cars in the charging bays as a test case to see if they received a ticket.

Ms Teggin said:

“The whole idea of this is to stop pollution yet people are driving round and round Knaresborough to park and then leaving. It’s insane.”

North Yorkshire Council has said it is working on a strategy for electric vehicle parking in Knaresborough after a petition was launched against the current arrangements.

Ten parking bays in Chapel Street Car Park, which were set aside for electric vehicles at the end of last year, are frequently empty.

Town centre parking in Knaresborough is notoriously difficult and the sight of empty bays while shoppers in petrol and diesel cars struggle to find spaces has infuriated traders, who say they are losing customers and taxpayers are being deprived of parking revenue.

The problem is particularly acute on Wednesday market days and Saturdays.

Five shops are displaying the petition, which was launched on Monday, calling for the council “to enter into urgent dialogue to discuss a phased transition to full electric vehicle provision”.

Traders want to see some of the EV charging stations available to all vehicles until demand for electric vehicle parking increases.

Empty bays in Chapel Street Car Park.

Hairdresser Kelly Teggin, who launched the petition on Monday, has said the current arrangements are losing Knaresborough 500 to 1,000 shoppers a week.

She aims to get 500 signatures, which would require North Yorkshire Council’s Harrogate and Knaresborough area constituency committee to debate the matter. About 300 have signed so far.

The Stray Ferret asked the council to respond to some of the traders’ concerns.

Barrie Mason, the council’s assistant director for highways and transport, provided written responses we have quoted below.

1 Engagement with the council has been almost non-existent

“The electric vehicle charging bays were installed as part of ultra-low emission vehicle strategy in 2019, with economic growth at its core.

“In March this year, our officers attended a public meeting with parties such as the town council. The session was to inform the public about the latest developments in electric vehicle parking provision in the local area and the feedback was positive.

“In the last few weeks, our officers met with local councillors to agree to collecting data which will help us build a picture of parking in Knaresborough. We can use this data to inform a strategy moving forward.”

2 Do non-electric car drivers get tickets for parking in the EV bays?

“The regulations are currently being re-written for all the car parks in North Yorkshire to include EV charging bays.”

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3 Do electric vehicles have to pay for parking while they charge?

“Yes, electric vehicles must pay to park whilst they charge during the chargeable hours of the car park.”

4 Why was a four-hour stay car park chosen when it takes eight hours to fully charge vehicles?

“The funding used to deliver the chargers states that the bays must be free for residential use between the hours of 6pm to 8am to encourage residential uptake of electric vehicles in areas with little or no off-street parking.

“It is expected that a visitor charging their vehicle for the four hours allowed in Knaresborough between 8am to 6pm would add around 120 miles to the range of the car.

“North Yorkshire’s electric vehicle infrastructure strategy, adopted in May 2023, aims to guarantee that charging is available for all those that need it.

“We want to ensure that people can charge their vehicle whilst they spend time in that place, hopefully increasing their spending with local businesses.

“The increase in range for visitors over four hours should offer enough charge to either get home or go to the most convenient rapid charging point.”

Knaresborough traders have started a petition calling for some town centre electric vehicle charging stations to be made available to all cars.

Ten parking bays in Chapel Street Car Park were set aside for electric vehicles at the end of last year.

Most are frequently empty — while there is often a scramble for non-electric vehicle parking spaces, especially on Wednesday market days and Saturdays.

The sight of cars circling for parking spaces while the majority of EV bays are empty has infuriated traders, who claim they are losing business due to customers giving up and going elsewhere.

Empty electric vehicle charging stations in Chapel Street car park.

They also say taxpayers are missing out on income the empty bays are failing to generate.

Hairdresser Kelly Teggin, who launched the petition today, said it aimed to get 500 signatures, which would require North Yorkshire Council’s Harrogate and Knaresborough area constituency committee to debate the matter.

Ms Teggin said:

“The council has not really been engaging with us and hopefully this petition will change that.

“Many of my clients are older and say they won’t walk from other car parks further away. I estimate it’s costing the town 500 to 1,000 shoppers a week.”

The petition calls for “North Yorkshire Council to enter into urgent dialogue to discuss a phased transition to full electric vehicle provision”.

Ms Teggin said the council had allocated enough EV charging stations in Knaresborough to meet its targets for 2038 and was ignoring the current reality on the ground. She added:

“We agree we need EV parking bays but we don’t need 10 now.”

Fellow Knaresborough businessman Steve Teggin said it wasn’t realistic to expect older people carrying shopping to walk from car parks further out of town.

It is still unclear whether non-EV vehicles parking in EV bays are getting fined.

Ms Teggin said the council had not engaged on the matter and no car park signage explains the situation.

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Cllr Matt Walker, a Liberal Democrat who represents Knaresborough West on North Yorkshire Council, has criticised the council’s approach.

Speaking last month, he said:

“The council needs to make sure these spaces can be used by people if they are not being used by people with electric vehicles.

“If they are sat empty it benefits nobody. Businesses are losing out on customers and the council is losing out on thousands of pounds of revenue.”

The petition can be signed in Sheer Bliss, Nottingham Jewellers, Hirsts Bakery, The School and Dance Shop and Kelly Teggin Hair and Beauty in Knaresborough.

North Yorkshire Council has been approached for comment.

Midday on market day in Knaresborough last Wednesday brought a familiar sight — cars struggling to park.

Town centre parking is rarely easy in Knaresborough but the decision to allocate 10 of the 56 parking spaces in Chapel Street car park to electric vehicle charging bays has incensed some businesses.

While vehicles hovered around the car park for a space to emerge, nine of the 10 EV charging bays were empty. Business owners say it’s costing them trade and are calling for a rethink.

We spoke to several who were all at pains to point out they support better infrastructure for electric vehicles, but claim Harrogate Borough Council went too far, too soon by removing so many bays at once and a rethink is required.

The sole vehicle charging in Chapel Street when the Stray Ferret visited last week was being used by Bev Nelson, who is originally from Harrogate but now lives in Sheffield.

Ms Nelson visits Knaresborough every few weeks for a hairdressing appointment at Kelly Teggin Hair and Beauty on Castlegate and said the chargers were great for her but questioned whether so many bays were required:

Bev Nelson (seated) and Kelly Teggin

Ms Nelson’s car was the only one being charged.

She said:

“We have a public car park near where I live in Sheffield which has two electric chargers. Ten does seem excessive.”

Ms Nelson pays via an app and hooks up a connection cable she keeps in her car. But although the charging process is simple, it isn’t quick: she needs to plug in for four hours just for 25% charge, which raises questions about the suitability of locating the charging bays in short stay town centre car parks.

Ms Nelson says she sympathised with Ms Teggin and other business owners who are feeling the impact.

Ms Teggin says:

“It’s hitting our shops really hard. I’ve got older lady customers who just don’t come to Knaresborough anymore.”

All the businesses we spoke to said some of the 10 EV bays should be made available to all vehicles until demand caught up with supply. Over time. more bays could be allocated EV-only, they said.

Garry Gilmour

Garry Gilmour, director of estate agents Newby James, said:

“There’s never more than three out of 10 spaces taken. I worked in the motor trade for years and electric vehicles are good but I don’t think they have thought this through.”

No multi-storey car parks

Emma Brierley, owner of butchers Huttons, agreed, saying the current allocation had been done to meet targets for 2038. She said:

“They have taken too many spaces too quickly. There’s not the need at the moment for that many.

“We already lose parking spaces on market day because of the market so with this on top we are 30 or 40 spaces down.  We don’t have any multi-storey car parks like Harrogate or a big supermarket car park like Ripon.”

Emma Brierley

Gill Mitchell

Gill Mitchell, owner of shoe shop Stomp, agreed.

“There’s a massive problem with parking in the town centre.

“Kelly has lost appointments which could be costing her £100 each. You can understand her frustration. It’s not as bad here because customers can come whenever they like.

“I can see both sides of the argument but it is a problem because some customers are saying ‘we can’t be bothered to come in because there’s nowhere to park’.”

Some traders said they weren’t sure whether non-EV vehicles parked in EV bays were actually getting parking tickets.

Harrogate Borough Council did not respond to this point when the Stray Ferret asked.

‘It’s been a big issue for some time’

Councillor Phil Ireland, the Conservative Cabinet member for carbon reduction and sustainability at Harrogate Borough Council lives in Knaresborough.

Last week he attended an event in Harrogate alongside rugby league legend Martin Offiah to mark the roll-out of 100 electric vehicle charging points in the Harrogate district.

Cllr Ireland said he understood and sympathised with the concerns:

“There’s always been this question of parking availability in the town centre. I know it’s been a big issue for some time”

But he added there were plenty of spaces just outside the town centre, such as York Place long-stay, which has 240 bays and is “grossly underused” although he acknowledged it was too far for some people. Knaresborough, he added, had good buses.

“Market day is always a pinch point. It’s popular and we do our best to keep it that way.

“But we’ve got to persuade people to invest in EV.”

Cllr Ireland said “range anxiety” deterred many people from going electric and the availability of chargers would address this.

He suggested groups like Knaresborough & District Chamber and Knaresborough Town Council could work with North Yorkshire Council, which will succeed Harrogate Borough Council at the end of the month, on issues such as running the market, which could lead to improvements.

Knaresborough market is held every Wednesday.

Net-zero by 2038

We put the traders’ concerns to Harrogate Borough Council.

In a statement, a council spokesperson said:

“To help achieve our net zero-carbon economy by 2038, and to support the demand and rapid uptake of electric vehicles following the end of the sale of new petrol and diesel cars by 2030, we are installing almost 100 charging bays across the Harrogate district.

“In response to our ultra-low emission  vehicle strategy consultation, we received significant support for the creation of a public charging network. And thanks to a grant from the Office for Zero Emission Vehicles we have been able to help meet this demand.

“More than 20 chargers will be installed in Knaresborough, including Chapel Street car park which is already being used by both residents and visitors alike.

“These bays, which are for EV charging only, account for less than three per cent of the more than 800 spaces available in Knaresborough, so we are confident that non-EV drivers will still be able to find a space in one of the six car parks in the market town, including York Place which is a five-minute walk from the town square. There is also plenty of on-street disc parking across the town.

“Any EVs who use a charging bay at Chapel Street car park, or any of the charging bays across the district, will still need to adhere to the maximum stay period (four hours) and pay for the amount of time they park for (pay and display), as well as the cost of charging their vehicle. There are no parking fees for charging bays between the hours of 6pm and 8am to help residents charge their vehicles overnight.”