Neuhaus launches its Chocolate Mousse: a refined Belgian delight to savour anywhereDid you know that Neuhaus, now in Harrogate, has an Insiders club?

This story is sponsored by Neuhaus.

An overview of Neuhaus

Belgian chocolatier Neuhaus opened its first shop outside of London on James Street, Harrogate, a few months ago.

The luxury chocolatier that was founded in 1857 is known for inventing Belgian praline and offers a high-end chocolate experience.

Customers can learn about the history of each product in store – find out more about the stories behind Neuhaus here, while you can discover how you can get involved in the Insiders club where you can receive up to 10 free chocolate gifts per year below…

What is Neuhaus Insiders?

As a Neuhaus Insider, customers are the first to sample the latest innovations, limited edition collections and new ranges each month on a complimentary and commitment-free basis, as well as receiving a free box of birthday chocolates.

Neuhaus Insiders are also the first to be invited to exclusive preview events and find out more about its special promotions too.

How do I become a Neuhaus Insider?

All you need to do is sign up in store or online here and you can redeem your gift online or by visiting your local Neuhaus boutique.

FIND OUT MORE:

Neuhaus is located at 5 James Street, Harrogate, HG1 1QS. To find out more visit the website.

 

What happens to the Bettys Easter Egg after the window display?

Bettys Easter egg is a familiar sight in Harrogate each year but questions have been raised about what happens to the egg after the festivities.

Speculation has been circulating on social media this week as to what happens to the famous egg after the display.

Some Facebook users said the egg is disposed of once the festivities are over, which caused debate as to what should happen to it. Some people argued it should be sold or donated.

The tradition of the Bettys display is more than a century old. The company’s founder Frederick Belmont designed eggs ornately crafted like the ones on display and a tradition was born.

It features hand piped icing designs and contains over 5kg of Swiss chocolate.

The Stray Ferret spoke to Bettys and a spokesperson said:

“We have seen rumors on social media and can confirm the egg wouldn’t be safe to eat, it has been lacquered to prevent it melting and by the end of the display it is all covered in dust. It used to be donated to charity years ago.”

A spokesperson involved in the creation of the Bettys window displays said:

“The eggs and cakes for windows are produced as normal but with artificial colours used for the icing so they don’t fade as quickly as the natural colours we normally. This new lacquer clear spray is relatively new. We have only done a couple of displays with it, but it stops the products degrading in the window but it’s not edible. Some of the cakes are not sprayed and are made out of royal icing or marzipan and sugar paste so they don’t melt. I do vaguely remember the eggs being donated away when I first started but now with health and safety and the new lacquer process sprayed on at the end it’s not possible.”

Bettys Easter window display 2024

Disappointed Bettys fans can still purchase a ‘grande’ egg of their own for £375.

The eggs are made to order and are only available for collection from a Bettys store. Smaller eggs in the display are also available to purchase here.

Read more:

The hidden stories behind Harrogate’s newest chocolate shop

The Stray Ferret goes behind the scenes to discover more about brands and businesses in Harrogate and the surrounding areas.

The first insider story is Neuhaus, a chocolatier that’s recently opened in Harrogate.

Jean Neuhaus was a pharmacist who covered his medicines with chocolate. 

Studying medicine in Grenoble, Jean Neuhaus’ chosen career path was unfortunately not to be – mainly because he could not bear the sight of blood – but all was not lost as he could implement his skills elsewhere.

After moving to Brussels in 1857, he turned his hand to opening a pharmacy in the prestigious Queen’s Gallery where he covered his medicines with a fine layer of chocolate to make them more appealing for the sick to take them.

This method of covering medicine in chocolate is still known, and sometimes still used, in Belgium today.

When visiting the Harrogate store, located at 5 James Street, the knowledgeable store assistant Olivia de Lame recounted tales of her grandma who used to give her a cod liver oil vitamin and covered it in chocolate, calling it ‘the Neuhaus method’ so that she would take it.

She has fond memories of this, and recounts how even though 166 years have passed, this method is still well-known and sometimes used in Belgium today.

(Neuhaus Factory)

Only four people in the world know the recipe and how to make the Manon Sucre.

After a shortage of cocoa beans post-World War II, it was difficult to make chocolate so the ladies who worked in the factory thought about how they could invent an alternative sweet treat.

They had plenty of fresh cream, sugar and pecan nuts at their disposal, so after many attempts, they settled on a recipe named the Manon Sucre, which has never disappeared from Neuhaus’ offering since, even after cocoa beans came back into circulation. There are two varieties: the Manon Sucre Vanilla and Manon Sucre Café.

Neuhaus has impressive chocolate installations.

If you’ve walked past the Harrogate store, you might have already seen the giant chocolate egg gracing its windows ahead of Easter.

This was made in Belgium using the company’s 3D chocolate printer, then carefully transported to Harrogate, and put in place by the store’s staff.

(Will Claydon, Neuhaus)

The installations will change every couple of months – keep your eyes peeled for next one. And if you’re travelling down to London any time soon, pay a visit to the Covent Garden store that features a huge Big Ben chocolate statue.

Some of the chocolates are named after members of the Belgium royal family.

Neuhaus is a Belgian Royal Warrant Holder and has created two chocolates to honour the King and Queen of Belgium, Philippe and Mathilde.

Neuhaus offers an ‘Insider Club’.

This gives people the opportunity to sample the latest chocolates and new collections each month on a complimentary and commitment-free basis, as well as receiving a free box of chocolates on your birthday – all you need to do is sign up in store or online.

5 James Street, Harrogate, HG1 1QS, click here for more stories.

Read more:

Chocolate and coffee cafe opens in Harrogate

A chocolate and coffee cafe has opened in Harrogate town centre.

The Chocolate Works is situated on Station Parade between the Everyman cinema and restaurant Farmhouse.

It is the third venture of its kind launched by owner Guy Middleton.

Mr Middleton opened his first Chocolate Works cafe in Clitheroe in 2017 followed by a second in Skipton in 2020.

The cafes serve predominantly Belgian chocolate dishes, including hot chocolate, as well as loose chocolate that can be taken away.

They also stock a wide range of coffees and speciality teas plus waffles, ice cream and milkshakes.

The premises was intended to house the vegan restaurant Vertigo, which went out of business a year ago before its Harrogate eatery opened.

Read more:

 

New chocolate and coffee cafe to open in Harrogate next month

A new chocolate and coffee cafe is to open in Harrogate town centre next month.

The Chocolate Works, which already has cafes in Clitheroe and Skipton, will open on Station Parade.

It will be situated in the vacant unit that was intended to house the ill-fated vegan restaurant Vertigo, which went out of business a year ago before its Harrogate eatery opened.

The Chocolate Works

Signs advertising the new venture on Station Parade have gone up.

Owner Guy Middleton, who opened the Clitheroe store in 2017 followed by Skipton three years later, said the Harrogate cafe will employ about 10 staff and open on March 25.

Mr Middleton, who entered the chocolate business about a decade ago after a career in marketing and communications that included a spell in California, promised the cafe would be “delicious, fresh and fun” in a “space to come and enjoy yourself”.

The Chocolate Works cafes serve predominantly Belgian chocolate dishes, including hot chocolate, as well as loose chocolate that can be taken away.

They also stock a wide range of coffees and speciality teas plus waffles, ice cream and milkshakes.

Read more:

 

Stray Ferret Christmas Appeal: Making Christmas special for struggling families

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky finds out what its team and supporters have been doing to ensure its customers can have a happy Christmas, even in difficult circumstances.

Our appeal runs for two more days. Please give generously to support local people who are struggling this Christmas. They need your help. 

The festive season may be upon us, but demand for help from Resurrected Bites has never been higher.

Sophia Clark, who runs the organisation’s community grocery in New Park, said:

“We’ve had a really busy two weeks. It’s going to be busy up to Christmas.

“We’re getting a lot of new people in – two just this morning.

“On Tuesday, I had a woman in pieces. She had three children on her own and had gone to do her food shopping. Her direct debit had changed for her gas and electric and they’d left her overdrawn.”

Along with the volunteers at New Park, Sophia was able to fill the woman’s freezer to see her through the festive period and ensure her children wouldn’t go hungry.

She later received a message thanking her for what she had done, concluding: “God bless you, you are a diamond and a special one at that.”

Sadly, the woman was just one of many who have been forced to call on Resurrected Bites for the first time this month alone.

Sophia said:

“We’re seeing lots of things like that at the moment – people in absolute dire straits.

“We’ve had a lot of pensioners in. One lady had gone to deliver a Christmas card to a friend and found her shaking and freezing. She couldn’t afford the heating.”

Read more:

Sophia said some of the stories she hears are heart-breaking. Along with volunteer Karen Martin, who also speaks to people arriving at the community grocery to ensure it can meet their needs, Sophia said she often cries in the office behind closed doors once the visitor has left, before getting back to work.

But the very tough side of the job is balanced by the heart-warming elements.

Sophia knows she is making a difference at a time of crisis for many people – messages like the one from the mum whose bill had left her overdrawn provide some comfort amid all the challenges.

There is also fantastic generosity towards Resurrected Bites and its customers, especially at this time of year.

When I visited the New Park community grocery last week, there was a small Santa’s grotto in the corner, with a volunteer ensuring children could meet Father Christmas even if their parents couldn’t afford to buy tickets for a commercial event.

The shelves had been stacked that morning with toys and chocolates for those who wouldn’t be able to afford treats. Although they had been snapped up quickly, more were still coming in and being laid out for other customers.

Christmas gifts available to customers of Resurrected Bites in New Park

Resurrected Bites founder Michelle Hayes said:

“A few people have expressed concern about not being able to buy presents for their families this year.

“The last thing we want is people taking out loans. So we’ve been able to give out presents to make sure they have something to unwrap on Christmas Day.”

Businesses and individuals have been generous with selection boxes, tubs of sweets and other small luxuries for Resurrected Bites to distribute to its customers.

There have also been deliveries of blankets, warm jumpers and festive decorations.

The Christmas tree in Santa’s grotto at New Park came from the festival at St Thomas the Apostle Church in Killinghall, donated by Mole Country Stores near Ripley. After being on display at the community grocery, the firm asked that it be given to a family who wouldn’t otherwise have a Christmas tree.

The amount of food and other treats available is a dramatic improvement from earlier this year, when demand was outstripping the volume of waste food arriving from supermarkets.

Sophia said the kind of generosity in evidence in the run-up to Christmas – and knowing how much difference she and the volunteers could make to people – is what has kept her going in challenging times.

“I look at those people and the feedback I get. That’s what I do this for: I get to help people and make a change.

“I had message after message last night from people asking if they could come down [to shop]. I’m just so grateful we’ve got the food to give them.

“A couple of months ago, it was so low, but now at least I know nobody has to go without for Christmas.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. 

Commercial Street shops unite to sweeten Christmas for struggling families

A “mountain” of chocolate will be collected by a group of independent businesses in Harrogate to ensure everyone has treats to enjoy this Christmas.

The Commercial Street Retailers group is inviting people to donate festive chocolates for three weeks, to hand over to Harrogate District Foodbank.

It is the second year the businesses have united to organise the scheme and Sue Kramer, who owns Crown Jewellers, said she hopes they will do even better than last year:

“Last year, we got over 16 stones of chocolate, so we donated them in three parcels over a few weeks. It was a mountain of chocolate!

“It was amazing: heartwarming, humbling and absolutely incredible. It’s a wonderful thing for people to do.

“This year, with everything else going on – the economic crisis, the cost of living etc – it’s a wonderful thing do to again.”

Any chocolates can be donated as long as they don’t contain alcohol. Ms Kramer said everything from large tubs and selection boxes to chocolate biscuits is very welcome.

Read more:

Collection points will be open from Saturday, November 19 to Saturday, December 10, at five shops on Commercial Street: Foxy Vintage and Interiors, Harrogate Town AFC shop, White Rose Sewing, Curtain and Blind Design, and H Nail Club.

As an added incentive, anyone who donates chocolate by Saturday, December 2 will be given a raffle ticket, with five £10 vouchers on offer from the businesses on Commercial Street. Ms Kramer said the prizes would offer a helping hand to people shopping in the run-up to Christmas Eve.

Sue added:

“The foodbank get food donations, but they don’t get things like chocolate because it is seen as a luxury.

“I can’t bear to think of local families and particularly children not getting chocolate at Christmas. I really hope people will be generous again this year and make sure everyone has a treat to enjoy on Christmas Day.”

Love Brownies goes into liquidation but Harrogate store to stay open

Love Brownies has gone into liquidation but said that its Harrogate store, which is a franchise, will stay open.

The company said it had suffered  “unsustainable” losses and liquidators were appointed to its Ilkley headquarters at the end of last week.

Lee and Chantelle Teal set up Love Brownies in 2009 with the “ambition of baking the ultimate chocolate brownie and making people smile”. It went onto to win three gold stars from the Great Taste Awards in 2015 and expanded rapidly with a new bakery at Howgill.

In a statement included in correspondence sent to creditors it said:

“Whilst the expansion had led to increased revenues, the company has also been adversely affected by covid, significant increases in raw material costs and spiralling expansion costs. As a result of this, the company incurred significant losses of £359,095 in the 10-month period to May 2022 which were unsustainable.

“The impact of these losses on cashflow resulted in the directors seeking investment from a third party known to them who had expressed an interest in purchasing the company.

“Unfortunately, after a period of working with the private investor, a suitable offer was not received and ultimately the directors sought advice to place the company in liquidation.”

Mr Teal told the Stray Ferret however, that the Harrogate store on Montpellier Parade would stay open as it is franchised but other parts of the business, including the flagship store in Leeds Victoria Gate had been closed and staff made redundant. He added:

“Chantelle and I would like to thank everyone who has been with us through a very difficult time. Our plan now is to rebuild Love Brownies from the bottom up. The Harrogate store is fantastic. It’s still the original team, they do a great job for us and they will keep going.”

Read More:

 

Harrogate chocolatiers gear up for the sweetest time of their year

Easter, a top-tier holiday as far as I’m concerned.

Less stressful than Christmas and with even more chocolate, it truly is the most wonderful time of the year. And no, you are never too old for an Easter egg.

While times are undoubtedly tough at the moment, chocolate is an affordable luxury that most of us are still willing to splash out on.

And during times of economic hardship, it is not uncommon to see chocolate sales increase.

I spoke to three Harrogate-based chocolate businesses that are gearing up for their busiest time of year.

Bettys

I couldn’t really write about Easter treats without including this famous Harrogate institution. You can’t deny the chocolatiers at Betty’s make the most stunning creations and they taste pretty amazing too.

Ruth Burke-Kennedy, PR Manager at Bettys, said this year the business expected to sell a total of 47,000 Easter novelties, including treats like sugar-coated mini eggs and speckled rabbits, plus 25,000 Easter eggs.

She said:

“The best-selling Easter product this year is our milk chocolate sugar-coated miniature eggs – we have sold almost 8,000 so far.

“The milk chocolate buttons egg  is the most popular large egg, with 2,800 sold between branches and online so far.

“The best-selling hamper is our family Easter gift box, with 1,951 sold.”

When asked how many of their famous made-to-order milk chocolate Imperial Easter Eggs – priced at £295 – they had sold, she added:

“We have sold seven. We can’t reveal details of who we sell these to, but in the past we know they have been used at Easter weddings in place of a cake!”

Read more:

The 100-year-old Betty’s Craft Bakery has a dedicated chocolate room, where it is kept at a lower temperature than the rest of the bakery.

The chocolate team works there from the very early hours of the morning until around midday, so the increasing temperature of the bakery ovens doesn’t affect the chocolate.

Ruth said:

“Bettys has been providing little luxuries for over 100 years now.

“We have noticed that when times are tough, especially during the pandemic for example, that when people were fed up and missing their friends, family and colleagues, our online sales increased.

“While many of the sales were from people sending love to those they missed, we also saw in an increase in people treating themselves.”

Farrah’s of Harrogate

One of Harrogate’s oldest businesses, Farrah’s has been serving up sweets and chocolate for more than 100 years – and its toffee-making roots go back even further.

At Easter Farrah’s, offers a selection of hand-wrapped Belgian chocolate eggs filled with mini eggs or luxury chocolates.

There is also an option to choose your own hand-wrapped Belgian chocolate egg filling, whether it be your favourite sweets, chocolates or even a miniature gin.

Natalie Smith, manager of Farrah’s Olde Sweet Shop, on Montpellier Parade, said:

“Other than Christmas, this is our busiest time of year and we work hard to fulfil all of the Easter Bunny’s orders.

“Our most popular product is a milk chocolate egg shell filled with a fine caramel selection or a half-and-half milk and white chocolate egg filled to the brim with mini eggs.”

Hotel Chocolat

It might be a chain, but there’s no denying that Hotel Chocolat’s Easter offerings are always impressive.

Manager of the Harrogate store Hannah Cosgriff said sales were starting to ramp up as the Easter school holidays get underway.

She said:

“The Extra Thick eggs are definitely our best-sellers. Whereas most people do a really thin egg and package them up with the filled chocolates on the edge, we did the opposite and did really thick chocolate eggs with the chocolates inside. They come in sustainable packaging as well.

“Our eggs aren’t the cheapest, but you do get what you pay for. Not only do they include quality ingredients, but the way we grow our cocoa is really ethical and sustainable as well. For me that’s really important, and I think a lot of people are more aware of that now.”

Hannah said she had noticed that when times were tough, the shop was often busier as people wanted an affordable treat.

She said:

“This is the first Easter we’ve been properly able to celebrate in two years. I think that although people might be starting to feel the pinch, it’s not going to stop families wanting to come together and celebrate.

“With the energy increases, people might not be able to afford holidays, but might treat themselves to a nice Easter egg. It’s smaller treat but still a luxury. People don’t want to feel like they are completely going without. You have to have those little perks.”

Like Betty’s, Hotel Chocolat does a giant luxury egg. Their version is an Ostrich Egg, filled with chocolates, priced at £85. My husband moans at the price of Lindt Gold Bunnies, so I won’t hold my breath.

Hannah said:

“This is definitely one to share. We actually do sell a lot of these, especially the patisserie version.”