Four-year Ripon river project draws to closeHarrogate woman in battle to prevent her home flooding againThe management accountant turned boat hire and café-ownerHomes at risk as flood warnings issued for Nidd and UreKnaresborough residents nervous about flooding due to blocked drainsReaders’ Letters: Harrogate GP moving to online requests is ‘totally unfair’

Readers’ Letters is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.  

This letter comes after a Harrogate GP practice moved the majority of its requests process online. It has since been accused of discriminating against older people.

Reading about the surgery wanting patients to submit letters and prescriptions mainly online made me annoyed.

Although elderly myself, I am computer literate and not at all bad! But my husband’s claim to fame is that he has never touched a computer and has no interest in technology.

Without me, he’d be stumped.

Fortunately, our great surgery prints out the prescriptions for your next month of medication.

It is totally unfair that so many things must be done online when there are probably thousands of people, like my husband, who have no idea how to use a computer.

Sandra Goldberg, Harrogate

Is it a coincidence Knaresborough’s drains are now being cleared?

This letter comes after some of Knaresborough’s gullies were reportedly cleared this week. It follows severe flooding in the town earlier this month, which forced some people to evacuate their homes.

How strange; we are told the drains weren’t to blame for the Knaresborough flooding, yet suddenly jetting equipment is seen all over the town this week.

Coincidence? I don’t think so.

I have reported blocked drains in the town for several years and I always receive the same reply: “we are looking into it”.

Nothing ever gets done until a tragedy ensues.

Ralph Thrower, Knaresborough

How much more money will be ‘wasted’ on Ripon Leisure Centre?

This letter responds to news of an additional £2m being poured into stabilisation works at Ripon Leisure Centre. The total spent on the remedial work is now nearing the original budget for the actual project.

How much more money is going to be wasted on underpinning Ripon Leisure Centre?

Anyone with any knowledge of Ripon could have informed the shower of a council that the ground was not suitable.

When is this total waste of money going to stop? Yet another folly in Ripon’s long list of botched projects.

Tony Sidwell, Ripon

Re-wilding on Harrogate street looks ‘awful’

This letter comes after strips of the Stray have been re-wilded in line with a council policy. 

I do not object to re-wilding as such – but not in a residential area.

I live on Westminster Drive and there is a small semi-circular area on the corner of Burn Bridge Oval and my road, which belongs to the council and has been left to re-wild as of last year.

It looks awful. It’s now full of dandelions and buttercups that are getting bigger every day. The seeds from these plants have blown into nearby gardens and dog walkers allow their dogs to “perform” in the long grass.

This is definitely not a suitable place to allow re-wilding and the council should mow it regularly and thoroughly – not just around the edge.

I’m sure I am not the only one to dislike this way of reducing council expenses and causing residents lots of extra work!

Alison Roscoe, Harrogate

Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.

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Readers’ Letters: Does North Yorkshire Council not know how a drain works?

Readers’ Letters is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.  

The following three letters are in response to the extreme flooding in Knaresborough earlier this week. Roads were under water, homes were flooded and residents evacuated. The council denied the conditions of the drains played a part, but some residents feel otherwise.  

Does North Yorkshire Council not know what a drain is and how they work?

I think the Stray Ferret should take a stand on behalf of all Knaresborough folk and demand that they do something about it.

I live up Ripley Road and can tell you that the drains on High and Low Bond End and Ripley Road haven’t been cleaned out properly for at least 30 years.

Steve Newbould, Knaresborough

Here on Hambleton Close we had a near miss – although both our neighbours took on water.

I have consistently notified North Yorkshire County Council (that was) about the state of drainage in Knaresborough. Each time I receive hollow words of acknowledgement, but nothing is done.

The autumn leaf-fall and the failure to sweep the roads only added to this catastrophe.

What do we pay our council tax for?

Ralph Thrower, Knaresborough

We have reported the blocked drains for years and no works seems to have been done.

Last week we were down to one working drain on our street and we directly reported it to the council.

We have issues with Waterside becoming a river even with normal levels of rainfall.

We warned the council numerous times it would flood, as the water has nowhere else to go other than through the houses.

Mark Johnson, Knaresborough

Maybe Keane Duncan’s defeat means he will ‘finally fix our roads’

This story follows the York and North Yorkshire mayoral election last week. Labour’s David Skaith took home the crown, leaving Tory councillor Keane Duncan defeated.

Thank goodness for the mayoral result, which hopefully now means we are also done with Mr Keane’s tedious photo opportunities (hopefully!).

For months he’s courted the camera and delivered on little else. Even the well-hyped ‘100 days in Peggy’ went suspiciously quiet.

Maybe now he can finally concentrate on the job he has, including fixing our roads for starters.

He might want to take Peggy for a drive down Pannal Ash Road and sample the disgraceful state of a public highway.

Simon Ewing, Harrogate

Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.

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Harrogate charity hails ‘heroine’ Elaine for saving its building

The quick-thinking of a member of staff prevented major flooding at the headquarters of a Harrogate mental health charity.

Wellspring Therapy & Training provides affordable short and long-term private counselling for the Harrogate and district community.

During Monday night’s downpour that flooded about 30 homes in Knaresborough, Wellspring employee Elaine Wright decided it would be wise to check on the building at 78 High Street, Starbeck.

She and her husband Ian discovered water had got into the Garden Room and the downstairs basement area, causing extensive damage.

They were then able to alert others and act to prevent more severe damage.

Nick Garrett, Wellspring’s interim chief executive, said:

“Thanks to the foresight, heroics and commitment of Elaine, a major disaster has been averted. Had she not checked, it is likely the flood damage could have affected the whole building. That would have severely comprised all our counselling sessions, with devastating results.

“As it is, we will be able to carry on as normal, although some training sessions which are normally held in the basement will have to be relocated.

“Thankfully a water pump helped to contain the damage, but if it continues to rain heavily, we are vulnerable to further flooding. We are now busy drying out the whole affected area, assessing the damage, working out short-term prevention measures and sourcing new locations for bookings in the Garden Room and basement.

“She found it flooded and immediately rang me and Paul Tinsley, our operations manager. She then, together with her husband Ian and Paul, spent hours cleaning up all the flood damage. I can’t thank them all enough.”

Wellspring, which currently counsels 170 people, offers affordable counselling that is not widely available on the NHS.

Ms Wright added:

“As soon as I saw the rain, I said to my husband we need to get round to Wellspring double quick. The flood damage was awful, but we managed to stop it getting worse. I’m so glad we can stay open.”

Wellspring flood damage

Wellspring’s counselling sessions are unaffected, but the Garden Room and the downstairs basement area are expected to be out of action for months.

A charity spokesperson said the estimated cost of the repairs is £6,500.

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New software improving local gully maintenance, says council

North Yorkshire Council says a new software has helped to improve maintenance of the county’s gullies.

A council report, which was written by Nigel Smith, head of highway operations at North Yorkshire Council, will be presented to the transport, economy, environment and enterprise overview and scrutiny committee next Wednesday.

It says maintenance has reportedly improved since the roll-out of a pilot scheme using software from a company called Kaarbontech in 2021.

The Stray Ferret is often flooded with messages expressing concern about the infrastructure of local gullies. These only increased during the sodden winter.

But the council has said the new software helps to determine the number of gullies that need to be attended each year and where they are located based on the previous year’s figures.

Mr Smith said:

“The analysis of this data ensures that the gully crews only need to attend gullies that require attention, therefore saving time and costs associated with gully maintenance.”

The report says the previous system was “much less reliable”, adding when some locations were attended the crews would find the gully was “silt-free and water in the pipework running freely”.

But, since using the software, it adds the attendance-to-gullies figure increased to 85% in 2022 and 2023, which was a 10% increase from the year prior.

The report also says of those gullies attended in the same period, a total of 93.2% of gullies needed cleaning, which suggests the “data-led programme was working”. It adds:

“Our surveys show that there are 164,171 gullies on the highway network.

“Data collected and sense-checked indicates that as of March 11, 2024, the total number of gullies attended was 92,554 based on information to the end of the previous week. This represents 87.11% of the programme, meaning the 2022/23 figure (85%) has already been exceeded.”

Mr Smith also notes the data collected was taken “against a backdrop of ten named storms during the winter season”, adding more than 10,000 gullies were attended in addition to those included in the Kaarbontech programme.

The report forecasts the attendance figure to increase to 93% by the end of this year.

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Business Q&A: Simon Taylor, Boroughbridge Marina

This is the latest in a regular series of Business Q&A features published weekly.   

This week, we spoke to Simon Taylor, owner of Boroughbridge Marina.

Tell us in fewer than 30 words what your firm does. 

We offer a full range of boating services, including equipment and boat sales, repairs, maintenance and mooring. Basically, anything to do with a boat.

What does it require to be successful in business? 

Flexibility is the biggest thing at the minute. And understanding – you’ve got to have understanding for each other’s needs, because not everybody wants the same thing.

What drives you to do what you do every day? 

I just enjoy running the business. I like looking after the customers and seeing people enjoying the marina. I like knowing that it’s their choice to be here, to use the marina in a capacity where they’re enjoying being here.

What has been the toughest issue your company has had to deal with over the last 12 months? 

The weather. Over the summer we had some good weather, but through the winter flooding made life very tough. The marina is obviously at a low point geographically, and if it rains heavily up in Wensleydale, the Ure floods and we get it. That also prevents people from coming down here and getting to their boats.

A large part of what we do is online sales, and we’ve felt the pinch there too. Usually, people spend money on their boats through the winter so they’ll be ready for the summer, but this year it’s been very quiet and people are only just starting to turn their attention to their boats. I think it’s due to the financial situation – people are trying to save money where they can.

Also, when we came out of covid, we all wanted to get out and enjoy being outdoors, and lot of people bought boats. But that means that most of the people who were going to get one have now got one, and the market’s dried up a bit. There are a lot of boats standing idle in garages, without any money being spent on them.

Photo of Simon Taylor, owner of Boroughbridge Marina standing by a jetty with moored boats in the background.

Which other local firms do you most admire and why? 

Newby Hall always seem to have a good way of marketing their experiences. They’ve got a really varied, year-round range of activities on offer – I sometimes feel a little envious of that!

Who are the most inspiring local leaders? 

Anybody in the hospitality trade is inspirational to me, because it’s such a difficult business to operate in. It’s so up and down. I take my hat off to them.

What could be done locally to boost business? 

We get a 75% rate relief because we’re classed as a retail and leisure business. That’s a huge help, and I hope it continues.

Best and worst things about running a business from the Harrogate district? 

The best thing is the fact that we’ve got some really great customers. In fact, we’ve made some good friends through our customers. Also, I love the fact that people use our business for their pleasure. People enjoy being at the marina.

What are your business plans for the future? 

We’re looking at buying the marina from our landlord, the Canal & River Trust. They offered it to us for sale, and all I have to do is raise the funds. I’m hoping to have bought it within the next 12 months.

What do you like to do on your time off? 

My ‘go to’ is motorsport. I’ve got a little Peugeot 205 and do a bit of rally-driving and co-driving. The last one I did – and the biggest one to date – was a five-day event in November that took us through England, Scotland and Wales.

Best place to eat and drink locally? 

I like the Grantham Arms in Boroughbridge – the food there is very good. And in York, we often end up going back to the Cut & Craft, where they look after you really well, and serve superb steaks at sensible prices.

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