New BID manager sets to work at ‘exciting time’ for Harrogate

The new interim manager of Harrogate BID wants to turn conversations and plans into real action over the coming weeks.

Simon Kent believes the money put into the BID by its levy payers – businesses in Harrogate town centre – should be put to good use in making the organisation one of achievements, not just ideas.

“It’s difficult in any organisation where you have got a board of people all with their own businesses to run,” he said. “It’s easy to sit around agreeing things, but getting things done is another matter.”

Simon Kent is interim manager at Harrogate BID

In his previous role as director of Harrogate Convention Centre, Mr Kent (pictured above) said he was an advocate of setting up a BID in Harrogate from the outset. It was first proposed in 2017 by John Fox, at the time leading a group of volunteers to fundraise for the annual Christmas lights, and Mike Procter, president of Harrogate District Chamber of Commerce.

Mr Kent said:

“There are lots of people in Harrogate with similar ambitions for the town. I saw the BID as a way of moving these things forward.

“It would generate money which means, rather than just ideas, you can make things happen. That has always been the driver for me: it puts the town centre businesses in charge.

“I live in Ripon and I used to live in Knaresborough. They’re smaller towns but they also have a stronger sense of community. They have parish councils that effectively become the focus for the activities. There’s no equivalent parish council in Harrogate town, so I saw the BID as slotting into that gap.”

After he helped to get the BID established in late 2018, Mr Kent was vice-chairman for the first few months while the board at the time was working on getting the organisation established and setting up its ways of working.

Only three of the current 15 board members have been in place since this time last year, with resignations including then-chairman John Fox, who stepped down at the end of 2019 and was replaced by Bob Kennedy in March. The manager appointed last July, meanwhile, left the post within four months.

Now, having had his first meeting of the current board via video last Thursday, Mr Kent says it is a happy group:

“It’s difficult, because joining an organisation where you can’t meet people face-to-face is very strange. I’ve spoken to all the board members for an hour, or two in some cases.

“I understand their aspirations for the BID and their goals. It’s interesting how aligned everybody is. There’s a number of projects and some people are advocates of some over others. There’s good, healthy debate, but everyone is focused on a common goal.”

List of priorities

For the next three months, Mr Kent’s part-time role will be to help move some of the BID’s upcoming projects forward. Although the coronavirus crisis makes it difficult to set up events, the board has a list of priorities which it will be carrying out as soon as it can. These include:

With questions raised about whether levy-payers’ contributions should be spent on work like street cleansing, Mr Kent argued that although it is a Harrogate Borough Council (HBC) responsibility, the BID’s money could complete cleansing work over and above the levels done routinely by the local authority.

Cambridge Street in Harrogate

Harrogate BID wants to prioritise street cleaning, to make the town centre attractive when shoppers return

Asked about the many groups in Harrogate and their overlapping work, such as Think Harrogate, Independent Harrogate and the proposed new destination management organisation with links to HBC and Harrogate Convention Centre, Mr Kent said the BID would play its part alongside others.

“I think it’s an exciting time,” he said. “The key thing is that the BID brings is a bit of extra money. The businesses have put into it and there’s a responsibility to spend that money wisely on making Harrogate the best it can be.”

COLUMN: Harrogate retailers may not survive the months following lockdown

This column is written for The Stray Ferret by Bob Kennedy, Chair of the Harrogate BID (Business Improvement District) which aims to promote the town centre.  Mr Kennedy is the owner of G23 and Porters menswear stores in Harrogate. 

Where do we go from here?  This is the question on many retailers’ minds up and down the country. I’m an independent retailer with two shops in Harrogate and one in Ilkley. We have been trading our G23 and Porters stores in Harrogate since 1993 and so whilst I can only guess at the situation for the major national chains, I do believe I understand the independents problems and particularly in my home town of Harrogate.

Retail has been a struggle for many in Harrogate over the last few years. We can clearly see this with the likes of H&M, Topshop, Cath Kidson, Gap and now Jack Wills all deciding to leave, but what is causing this downturn in Harrogate’s fortunes?

There are many reasons nationally why high streets are struggling and these debates seem to go on and on with little being done to make the changes needed.

Some blame greedy landlords and this might have been the case in the past but in my experience landlords seem willing to talk now and are willing to negotiate new rental terms.

Then there’s the internet. We all know how easy it is particularly at Christmas to sit at home and order online but this is a big reason for the decline in footfall. If we want to have a lovely town centre we need to support the shops in the town centre. Ilkley is a great example of locals supporting the town.

Next up is car parking. Whether it’s expensive to park or not, car parking seems to be a real issue. People hate paying to park. They hate having to look at their watch and dash off before they get a ticket. As a retailer, it always amazes me that there are so many traffic wardens constantly patrolling Harrogate and so few police. It’s no wonder people choose to visit a retail park with free parking or shop online.

Lastly, retailers have been faced with crazy business rates over the last few years. The amount of money we have been paying the government / local authority over the last few years has been extortionate. I personally pay around £50’000 a year and in return receive nothing, they don’t even empty the bins!

So, how are the retailers of Harrogate going to fair after lockdown?

There’s no doubt that some will fold, collapse into administration before lockdown lifts but my worry is the six months after lockdown. Many will be able to survive during lockdown, after all, the landlords seem to be holding off and trying to share the burden, business rates have been cancelled until April 2021 and the government is giving 80% support to cover wages for staff on furlough. Suppliers to shops like mine are being fair, not pushing for payment and trying to find ways to support.

No, I think we will be fine for a few months of lockdown. The problem comes when we reopen.

Let’s hope that we eventually begin to see a decline in coronavirus and we can reopen our stores at the end of May.  It’s at this point we may have some problems.  Although restrictions will have been somewhat lifted, social distancing will still be advised and people will be wary of catching the virus. This will mean that footfall in shops will be severely down. Maybe only thirty to forty percent of the usual footfall pre coronavirus, but it’ll mean there’s much less money going through the tills. We’ll be open again so the patient suppliers will want paying for all their summer stock but we’ve not had a chance to sell it and they will want to deliver the Autumn ranges. The landlords will want paying, after all, you’re open, you’re trading. Lastly, your staff will be back at work and therefore there is no more support from the government to cover wages. All of this for possibly six months, with a reduced footfall of possibly thirty to forty percent. For many stores across the country this will not add up.

Support for the high street and your town centre has never been needed more. Organisations like the Harrogate BID are working hard to try and make Harrogate a great place to visit this Autumn but support from government, Harrogate Borough Council and the people of Harrogate is also needed. Without this we could see a very different looking Harrogate next year.

Future of Harrogate store uncertain as Debenhams files for administration

Debenhams could be missing from Harrogate town centre once it re-opens following the coronavirus crisis, after the national chain filed for administration.

It is the second time that the company has called in administrators, and it said the move was designed to get it through the current challenges in order to re-open stores once restrictions are lifted.

However, it is unclear how many and which of its branches will re-open, with 50 permanent store closures already announced. One Harrogate business leader said he was unsurprised by the news, as the chain had been in trouble for some time, and he did not expect the Harrogate store to re-open.

Bob Kennedy, chairman of Harrogate BID, said: “I’m sure there will be a Debenhams that comes out of administration. I would be very surprised if the Harrogate store was part of their plans.”

Mr Kennedy said he felt it was more likely the building would be split into smaller retail units on the ground floor and residential above. Such a large building was not likely to be appealing to many retailers, he said, as changes on the high street continue to affect brands’ needs.

Debenhams on Parliament Street, Harrogate

The size of the Debenhams store makes it unlikely to appeal to a single retailer, according to Bob Kennedy

Regarding the pressures on other town centre businesses while the coronavirus continues, Mr Kennedy said the BID is doing all it can to ensure they make a strong start once trading is possible again.

“While nothing can be done physically at the moment, the board members are trying to put things in place so when we do all get re-open we are in the best possible position to try and catch up on some trade we’ve lost,” he said.

 “One of the main priorities is to make sure the town has had a good deep clean. Then to focus on the autumn and the run up to Christmas and making sure we try to have plans in place to make that as good as it can possibly be.

“For all these businesses that have lost an absolute fortune, hopefully it’s a chance to catch up and pull at least some money back.”