Extreme hot weather affected the Harrogate district today. Here’s a look back at today’s heatwave news.
It’s supposed to be even hotter tomorrow — please send details of travel problems/cancellations etc to contact@thestrayferret.co.uk.
6.49pm – Harrogate Grammar School to close tomorrow
Harrogate Grammar School, the largest school in the Harrogate district, is to close tomorrow due to the extreme weather.
In an email to parents, headteacher Neil Renton said:
“The classrooms seem to be tracking at least 2 to 3 degrees above the external temperature.
“The forecast for tomorrow from 1pm is 36 degrees with this rising to 38 degrees by 2pm. We have found even the temperature today to be an unbearable temperature for children to learn.
“Despite our best efforts to cool the building over the weekend, closing all the blinds, we now have high levels of residual heat in school from a very warm day today.
“Despite giving out free bottles of cold water to the children at lunch, our site team making outdoor spray stations and adjusting uniform expectations, the school has been very uncomfortable.
“The fact that we have a very strong remote learning offer, developed through two lockdowns, means that we can maintain the continuity of provision.
“As a result, we have made the decision to close the school due to the extreme weather conditions forecast.”
Hampsthwaite Primary School has also told parents that although the school will be open, if parents are uncomfortable sending their children to school it will not be considered unauthorised absence.
If you have details of other school closures tomorrow, message us at contact@thestrayferret.co.uk
5.25pm – Help a hedgehog during the heatwave
HAPPY (hedgehog appreciation prickly pals Yorkshire), based in Ramsgill, has asked people to leave a bowl of water out for hedgehogs during this week’s heatwave.
5.25pm – Fountains Abbey to open tomorrow – but no guided tours
National Trust-owned Fountains Abbey has said it will open tomorrow but urged people not to bring dogs and to consider coming on Wednesday, when cooler temperatures are forecast.
1/3 Whew! Today was a scorcher and tomorrow is set to be even hotter. Fountains Abbey & Studley Royal will be open tomorrow but we would really recommend visiting on a different day if you can.
The site is very large with steep hills and few shady spaces. Visitors should prepare pic.twitter.com/AmhpXcSMQX— Fountains Abbey & Studley Royal, National Trust (@fountainsabbey) July 18, 2022
2/3 for walking for long periods in the direct sun and bring plenty of water and suncream. Please don't bring dogs with you if you're planning a visit tomorrow.
The weather is due to break on Wednesday so we should be back to normal then. For now, we wont be running— Fountains Abbey & Studley Royal, National Trust (@fountainsabbey) July 18, 2022
3/3/ guided tours and we may have to close some areas early for the welfare of our team.
Stay safe and cool – we'll be posting about ice and snow before you know it!— Fountains Abbey & Studley Royal, National Trust (@fountainsabbey) July 18, 2022
3.45pm – Some bin collections delayed
Harrogate Borough Council has said not all of its scheduled bin collections have been completed today because of the rising temperatures.
It has asked anyone whose collection has been missed to leave their bin out and crews will aim to return when the weather is cooler later this week.
Some collections from today (Monday) are also outstanding as our crews deal with the rising temperatures. Please continue to leave your waste or recycling out as we'll aim to return later in the week.
Apologies for any inconvenience this may cause.
— Harrogate Borough Council (@Harrogatebc) July 18, 2022
3.15pm – No London trains from Harrogate tomorrow
LNER has confirmed that no trains will be running from Harrogate to London Kings Cross tomorrow.
The company is running a reduced service due to extreme heat.
https://twitter.com/LNER/status/1548638466656931840
2.25pm – Temperatures reach 34 degrees in Knaresborough
The temperature has reached 34 degrees in Knaresborough, according to local weather stations.
Areas in Harrogate are currently at 32 degrees.
2.05pm – New caves keep people cool at How Stean Gorge
Visitors to How Stean Gorge in Nidderdale are keeping cool by using two new caves that the attraction has bought.
The two new caves are Hazel Close Cave, which is about 120 metres long and only accessible via a ladder, although features a walking passage for 37 metres. Oxbow Cave is the second new cave, on the north side of How Stean Gorge and is 25 metres in length.
Tony Liddy, director of How Stean Gorge, said:
“We’ve transformed the site with our ambitious expansion plans to cater to the huge demand for adventure tourism. Acquiring the caves is an important part of that, as we want to showcase nature’s stunning playground in this unique gorge that has existed for ten thousand years, since the last Ice Age.”
1.05pm Quiet on the Stray in the afternoon sun
It looks like most people are heeding the warnings not to sit out in the sun today, with the Stray looking all but deserted in the high temperatures.
We saw just a few people walking across the grass, and even one runner, but it’s much quieter than usual for this time of day.
Meanwhile, the town centre itself feels quiet, though some hardy shoppers were still out on Cambridge Street – mostly sticking to the shade along the south side.
12.58pm: 34 degrees reported in Burn Bridge
According to local weather stations, Burn Bridge is the current hotspot, with the mercury hitting 34 degrees centigrade.
12.44pm – Umbrellas up as Harrogate hits 30 degrees
It’s a day for brollies… although not for their usual purpose. How are you spending your lunch hour?
11.45am – Harrogate charity offers help during extreme heat
Harrogate Easier Living Project has offered support to those struggling during the hot weather.
The charity is offering people emotional and practical support during the soaring temperatures.
If you, or anyone you know, is struggling with the heat, needs help and doesn't know where to turn, please call HELP on 01423 813090 and we can offer friendly practical & emotional support in #Harrogate #Knaresborough #Ripon and surrounding villages #HeretoHELP @HADCAcharity pic.twitter.com/9M3YJvNm8h
— HELP charity #HereToHELP (@HELP_Harrogate) July 18, 2022
11.30am – Ripon family enjoys the sun
It’s warmer than the Bahamas at the Borrage Green Lane Paddling Pool in Ripon, where mum Paula and her children Oli, two, Ted, six, and 10-year-old Arabella were managing to keep cool with an 11am dip.
11.15am – County council urges people to look out for each other
North Yorkshire County Council has urged people to look out for each other during the extreme heat.
Let's look out for each other during the hot weather.
Please remember to check on family, friends or neighbours who may need help keeping cool.
The heat can affect anyone, but for some it can have serious effects on health.
Get #heatwave advice ⬇️https://t.co/LvFJHsibGi pic.twitter.com/aq0af1CC4V
— North Yorkshire Council (@northyorksc) July 18, 2022
10.55am – Knaresborough Town postpones match
Knaresborough Town AFC has postponed its pre-season friendly tomorrow due to the red weather warning.
The club was due to play Campion AFC at Manse Lane tomorrow evening.
https://twitter.com/KnaresboroughFC/status/1548664274280669185
10.50am – Convention centre issues advice
Harrogate Convention Centre has issued advice to those attend this week’s Home and Gift Fair.
The event is set to take place this week during the heatwave.
The convention centre has advised attendees to drink plenty of fluids, bring water with them and to look out for those who may struggle to keep themselves cool and hydrated.
https://twitter.com/HgtConventions/status/1547895249137111043?s=20&t=zSOw9DeeoAzafHyGYK5Xbw
10.35am – Boroughbridge care home residents enjoy ice cream amid heatwave
Residents at Boroughbridge Manor care home kept cool over the weekend amid the hot weather with ice cream.
The home timed the treats well for National Ice Cream Day as the Met Office issued a red warning for extreme heat.
Ann, a resident said:
“I absolutely love ice cream. There really isn’t anything nicer on a hot summer’s day. We have had loads to sample today with all kinds of different sprinkles and sauces. They have all been truly delicious.”
9.55am – Yorkshire Ambulance Service urges people to take responsibility for themselves during extreme heat
Yorkshire Ambulance Service has issued advice amid the hot weather.
The service is asking people to take responsibility for themselves so ambulance crews can respond to the seriously ill across the region during the heatwave.
Dr Steven Dykes, Executive Medical Director at Yorkshire Ambulance Service NHS Trust, said:
“This advice is common sense but, by reminding everyone, we hope that it will help to reduce the number of people who suffer any ill-effects from the hot weather.
“We will always respond to anyone needing time-critical medical assistance, but we ask that people think carefully before dialling 999 and only call for an ambulance in an emergency when it is obvious that you or another person has a serious or life-threatening illness or injury.
“People suffering from minor illnesses and injuries should consider more appropriate services, such as visiting their local pharmacist or GP, attending a walk-in-centre or minor injuries unit or calling NHS 111.”
9.40am – Direct trains to London cancelled
Direct trains from Harrogate to London Kings Cross have been cancelled due to the extreme heat.
LNER is running a reduced timetable amid the weather warning.
Network Rail is advising that passengers only travel if necessary both today and tomorrow.
9.25am – Advice for drivers in extreme heat
If you’re planning on driving today, National Highways has issued advice for precautions to take before getting on the road.
It includes taking a bottle of water in your car, leaving plenty of time for your journey and checking your vehicle before you leave.
You can read the advice here.
9.15am – Spa Croquet Club postpones match
Spa Croquet Club, which plays at Studley Royal Cricket Club, has postponed its match which was due to be played today.
The Federation match has been postponed to Monday, July 25.
The friendly against Ben Rhydding due to be played today has also been postponed, but a new date has yet to be agreed.
9.10am – Dog walkers up early in Harrogate
Some dog walkers were up early to beat the rising temperatures this morning.
The heat is expected to reach highs of 34 degrees in Harrogate today.
9am – Hospitals, schools and care homes braced for hot weather
Schools, care homes and public services across the Harrogate district are putting in place measures to protect vulnerable people from the extreme temperatures expected today and tomorrow.
With the Met Office forecasting highs of 38C and red warnings in place, there is a risk to health, especially for the elderly, very young and people with existing medical condition.
You can read more on how schools, hospitals and care homes are preparing here.
8.50am – Ripon Cathedral School reschedules Shrek performance
With temperatures rising, Ripon Cathedral Primary on Priest Lane has organised for a portable air conditioning unit to be put in place in the school hall and planned performances of the Legend of Shrek by key stage 2 pupils, to be re-scheduled from tomorrow, to Wednesday and Thursday.
In a message to parents and carers, head teacher Steven Holmes said he had taken the difficult decision to move the sold-out performances until later in the week.
He said:
“We are concerned about the potential temperatures in the hall for the Tuesday performances of Shrek with over 200 bodies in one space.
“As a school we have invested in LED lighting to reduce heat and have organised for a portable air conditioning unit.”
Tickets bought for tomorrow’s performances will be automatically transferred.
8.40am – Amber weather warning
The Met Office has an amber weather warning of extreme heat for the Harrogate today and tomorrow.
The warning means that “population-wide adverse health effects are likely to be experienced, not limited to those most vulnerable to extreme heat, leading to potential serious illness or danger to life.”
It also means that “substantial changes” in working practices and daily routines are likely to be required.
8.30am – Fountains Abbey makes changes amid hot weather
Fountains Abbey and Studley Royal at Ripon has made changes amid the hot weather.
Its Studley refreshment kiosk will be closing at midday and guided tours of the abbey and water gardens will not be taking place.
8am – Northern: Only travel if necessary
Northern has urged passengers to only travel if necessary during the extreme heat.
It has also warned that its services could be cancelled at short notice amid the hot weather.
https://twitter.com/northernassist/status/1548918144286175234
TV presenter Helen Skelton visits Harrogate district schoolCountryfile host and adventurer Helen Skelton was guest of honour at prep school Belmont Grosvenor’s annual Speech Day.
The Yorkshire-based mum-of-three inspired pupils from nursery to Year 6 with her tales from the Amazon to Antarctica.
Ms Skelton told pupils:
“Life is about challenges, and life is about taking risks. It doesn’t matter what other people think, what other people think you can and can’t do. You can be anything you want.
Co-educational prep school Belmont Grosvenor is based at Swarcliffe Hall in Birstwith.
Former Blue Peter presenter Ms Skelton, currently fronting Channel 5’s Summer on the Farm, described the school’s setting as “incredible” and praised its outdoor learning ethos.
She shared secrets from some of her most famous challenges, from kayaking the Amazon to becoming only the second woman to complete the Namibia Ultra Marathon.
“I’d never run for 10 minutes, never mind 80 miles in 23 hours. I set my GPS every five miles to zero, and I did another five miles and another five miles until I reached 80!” she said.
Read more:
- Nidderdale wellness retreat shares its harvest for healthy eating
- Harrogate Grammar School unveils new £1.3m building and garden
Acting Head Emma Shea told the Speech Day audience the school had recorded higher than national average results for all classes from year 2 to 6 in English and maths.
Ms Shea, who leaves BGS at the end of the academic year after 16 years, praised pupils for their hard work and, with the help of Ms Skelton, handed out prizes for a wide range of achievements from science and maths awards to the kindness and consideration cup.
Nigel Adams: By-election could be called amid peerage reports
People in parts of the Harrogate district could be set for a by-election amid reports that MP Nigel Adams is in line for a peerage.
According to The Observer, Mr Johnson is planning to award peerages to both Mr Adams and culture secretary Nadine Dorries. Both are regarded as key allies.
The awarding of a peerage would trigger a by-election, which could prove an early test for Mr Johnson’s successor.
Mr Adams, whose Selby and Ainsty constituency includes Spofforth, Follifoot, Huby and Weeton, is currently a minister without portfolio in the Cabinet Office.
Read more:
- Harrogate district MP Nigel Adams to step down at next election
- Nigel Adams MP’s £33,000 donation from former Russian businessman back in spotlight
Mr Adams has already announced he will be standing down at the next general election, which is due to take place in 2024.
He was first elected in 2010 and has defended the seat in three subsequent elections.
He currently holds the Selby and Ainsty seat with a majority of 20,137.
The Stray Ferret has approached Mr Adams for comment.
Traffic and Travel Alert: Harrogate district travel disruption amid extreme heatAmid the weather warning for extreme heat, those using trains in the Harrogate district are urged to only travel if necessary.
Here is your Stray Ferret traffic update.
Roads
Drivers should expect the usual traffic on Wetherby Road and Skipton Road this morning during the rush hour.
National Highways has also issued advice to drivers who are planning to travel during the extreme heat. You can find out more information here.
Meanwhile, long term roadworks are in place on Station Road in Goldsborough. The road will be closed until September 19, 2022, as Stonebridge Homes installs a foul water and surface water pipes to connect to the sewer system.
A diversion route is in place in the village.
Trains and buses
The Met Office has issued a weather warning for extreme heat for today and tomorrow.
As a result, Network Rail has urged passengers on trains to only travel if necessary.
Northern has warned that its services are subject to short notice changes amid the extreme heat.
Meanwhile, LNER has cancelled its direct services from Harrogate to London Kings Cross due to the heat.
However, Northern services between Harrogate and Knaresborough going to York and Leeds are scheduled to run as normal this morning.
The Harrogate Bus Company is reporting that its 21 service will not be able to reach Goldsborough village due to the ongoing roadworks in the village.
There are also cancellations on the 1A, 1C, the 7 and the 36 this morning. You can find out more details on the disruption here.
Read more:
- Another consultation to take place on £10.9m Harrogate Station Gateway
- Harrogate property developer considers Station Gateway legal action
- New Harrogate Station Gateway details revealed
Spofforth housing developer requests £23,000 in council appeal costs
A developer has asked Harrogate Borough Council to pay £23,000 in costs after it won a planning appeal against the authority.
Yorkshire Housing Ltd took the council to the government’s Planning Inspectorate after it refused a proposal for 72 homes on Massey Fold in Spofforth.
The developer already had outline permission to build on the site, but councillors turned down an application that finalised the appearance and landscaping details in November 2020.
At the time, councillors said the plan would have a “detrimental urbanising impact upon the character and setting of Spofforth”.
A planning inspector sided in favour with Yorkshire Housing and gave the go-ahead for the scheme in October 2021.
Now the council has confirmed that the developer has submitted a request for costs totalling £23,278 for the appeal.
Read more:
-
Call for government to reject controversial Spofforth homes plan
- Government approves controversial 72 homes in Spofforth
The developer sought costs from the council after it said the authority had “unreasonably delayed” the housing development.
Council officials asked the inspector dismiss the request. But the government awarded costs against the authority.
Local concern
The decision to approve the scheme followed concerns from local residents over the design and that the housing would not be in keeping with the village.
More than 300 local people and organisations, including Natural England and Yorkshire Wildlife Trust, raised concerns about the development.
Shirley Fawcett, chairman of Spofforth with Stockeld Parish Council, wrote to Prime Minister Boris Johnson appealing for help in challenging the development.
However, Siobhan Watson, the government planning inspector, said she found the council’s reasons for refusal “vague and illogical”.
She said:
Village show season set to start in Harrogate district“Given the site’s planning history, I find the council’s refusal of the application and subsequent defence of the case to be both vague and illogical.
“I consider that the development should have been clearly permitted and that the council produced vague and generalised assertions about the proposal’s impact which are unsupported by objective analysis.”
Get set for melting ice creams, home-grown marrows, dog shows and death-defying display teams… the village show season is about to begin.
After two covid-ruined years, these quintessentially British events are returning to the Harrogate district.
The Masham Steam Engine and Fair Organ Rally, which includes a Lancaster bomber fly past and dancing differs, takes place today and tomorrow.
The action comes thick and fast then. Here’s what’s happening.
July 24: Aldborough and Boroughbridge Agricultural Show
The show at Newby Hall celebrates its 107th anniversary this year.
It will feature Yorkshire produce, crafts and livestock as well as attractions and events ranging from dog, cattle and sheep showing classes to horse, pony and donkey events and hay making demonstrations.
There will be crafts, cream teas, heavy horses, baking, handicrafts, horticulture, flower arranging, photography and farm produce.

Aldborough and Boroughbridge Show.
The grand ring will host children’s races, terrier racing always and a dog show.
Catherine Park Peyton, chair of the show:
“Our show is one of the biggest community events in the area and we are very pleased to work in partnership with Newby Hall where the parkland provides the perfect backdrop for a country show.”
Read more:
- Royal visit caps sell-out first day at Great Yorkshire Show
- Harrogate district prepares for heatwave as red weather warning issued
July 30: Birstwith Show
The village show in Nidderdale will be staged for the first time in three years.
The highlights include a bicycle display team, Pete White and his Suitcase Circus, dog agility classes, a pony show and a dog show.
First held in 1867, it is one of the mainstays of the show season.
July 31: Weeton Show
Weeton Show, which was created just after the Second World War, was one of the few to take place last year and was rewarded with a huge turnout.
This year’s event features Dangerous Steve in the main ring, terrier racing, vintage tractors and a farrier demonstration.
August 7: Tockwith Show
Tockwith Show will return for 2022 in August.
The show features plenty of agriculture and horticultural attractions. There is also a sheep show, a farmers market and working crafts.

Tockwith Show 2019 pic credit: Steve Ross
The show, which dates back to 1945, takes place on Cattal Moor Lane in Tockwith.
August 14: Ripley Show
The show, initially held in 1849, will be staged for the first time in three years.
Among this year’s attractions are Savage Skills, who are the UK’s leading freestyle mountain bike and BMX stunt team.
There are also jumping classes, fancy dress, vintage machines and dog classes which include dog agility, companion dog and friends show, terrier racing, gun dog retrieve and sheep dogs.
Ripley Show is traditionally held on the second Sunday in August at Ripley Castle Park.
It is organised by Ripley and District Agricultural and Horticultural Show Ltd, a member of the Yorkshire Federation of Show Societies.
September 19: Nidderdale Show
The Annual Nidderdale Show, held in the picturesque surrounds of Bewerley Park, Pateley Bridge, is one of the county’s foremost agricultural shows.
It regularly attracts crowds of 15,000 and traditionally marks the end of the agricultural show season.
Lancaster bomber to fly past at Masham steam rallyA Lancaster bomber is to fly past at Masham Steam Engine and Fair Organ Rally on Saturday.
The two-day event, which started in the 1960s as a fundraiser to save Masham Town Hall, has become one of the Harrogate district summer highlights.
It returns this weekend after a two-year hiatus due to covid. Several thousand people are expected to attend.
There will be 42 steam engines, dancing diggers, a fairground and lots of other activities in the rally field just outside Masham.
But the highlight will be the Lancaster bomber, which is due to fly past at 1.02pm on Saturday.
The rally was due to have a Dakota fly past on its 50th anniversary but it had to be cancelled due to the weather. This weekend’s forecast, however, is excellent.
Flo Grainger, who has helped to organise the event for 30 years, said:
“It’s another step to getting back to normal and we are all looking forward to the event returning. We are very lucky to have the Lancaster.”
Entry costs £12 for adults, £7 for concessions and £3 for children over five. Younger children get in for free. A caravan park is available for overnight visitors.
Read more:
- Masham Steam Rally postponed due to covid
- ‘Tough cookie’ Masham councillor becomes final chair of county council
Man arrested after early morning Knaresborough crash
A man has been arrested following a crash near Knaresborough in the early hours of this morning.
North Yorkshire Police said in a statement this afternoon that it responded to calls about a car that had left the road on the A59.
It occurred near junction 47 of the A1(M), at Flaxby.
Officers attended but could not locate the driver.
Following further enquiries, a man in his 60s was arrested on suspicion of drink driving.
He remains in custody while enquiries continue.
Read more:
- Police anti-social driving clampdown makes 10 arrests in Harrogate district
- Local firm averts traffic danger at Harrogate’s Great Yorkshire Show
Two primary schools planned for new 3,000-home Harrogate district settlement
Two primary schools and land for a secondary school form part of proposals for a new 3,000-home village between Harrogate and York.
The settlement, to be named Maltkiln, will be built in the Hammerton and Cattal area. New details of the major scheme have been revealed this week.
A development plan document from Harrogate Borough Council shows there are proposals for two 420-place primary schools – one of which would be able to expand with room for 630 pupils.
The plan also said because the village is not large enough to “generate sufficient pupils” for a secondary school, around £10.5 million would be provided to fund an expansion of 11 new classrooms at Boroughbridge High School.
However, it added that land within Maltkiln has been designated for “future secondary provision should this be required in the future”.
The plan said:
“The council has been working with the education authority, North Yorkshire County Council, in order to identify the educational infrastructure required to support the level of growth proposed in Maltkiln.
“NYCC have indicated that the development is not projected to generate sufficient numbers of pupils to warrant the need for a secondary school on-site.
“Nevertheless, for the proper and long-term planning of the area, the council consider a cautious approach should be taken and have safeguarded land for a secondary school if it is needed.”
Read more:
- Green Hammerton gets final approval for 3,000-home settlement
- Flaxby fails to stop Green Hammerton development at High Court
- New 3,000 home settlement in Harrogate district to be called Maltkiln
It is estimated that more than 8,000 residents will occupy the village, which may not be completed until at least 2038.
A six-week consultation on the development plan document is planned for October, when residents will be asked to share their views on areas including roads and public transport.
After this, the document will then be submitted to the government for public examination.
Maltkiln is centred around Cattal train station which links York, Harrogate and Leeds – and Harrogate Borough Council hopes this location will “steer development away” from residents living in surrounding villages who have objected to the proposals.
The council also said facilities including shops, employment space and a GP surgery should be built around this central location.
It said:
“A new community of over 8,000 residents will generate a need for significant new local facilities and these should be located at the heart of the settlement directly adjacent to Cattal railway station.
“The mixed-use local centre will provide a diverse and vibrant space at the heart of Maltkiln.”
A meeting of the council’s cabinet will be held next Wednesday when senior councillors will be asked to agree to the launch of the consultation on the development plan document.
A report to the meeting said the publication of the plan is a “key milestone” and that once approved it will provide “a 30 year vision for Maltkiln”.
The report added:
Yorkshire Ambulance Service declares ‘critical incident’ status“The development plan document provides the starting point to guide the development and delivery of Maltkiln.
“Proposals will need to go through the planning application process and there will be further opportunities for communities and stakeholders to be involved in more detailed master-planning.
“The council is also exploring a range of governance and stewardship options to ensure that residents will have a say in how community facilities are run.”
Yorkshire Ambulance Service has urged people to only call 999 for serious or life threatening injuries because it is under “extreme pressure”.
YAS, which covers the Harrogate district, said in a statement it was operating on Resource Escalation Plan 4.
This is the equivalent to Black Alert for hospitals and is only declared when an ambulance service can no longer effectively deliver a service due, typically due to a major incident
All 10 ambulance trusts in the country have now declared a similar status.
Staff shortages and hot weather are among the reasons.
Read more:
- Harrogate hospital urges visitors to wear masks amid covid case rise
- Bilton man says government is failing young people with mental health issues
YAS has asked people to consider contacting their GP, pharmacy or practise self-care as alternative options to the ambulance service.
A spokesperson for YAS said:
“An extremely high volume of calls is currently having a significant impact on both our 999 and NHS 111 operations.
“We have taken the decision to move to REAP Level 4, our highest level of escalation, and while the situation is being managed in line with the plans that we have in place to protect our core services, unfortunately there are patients who are facing delays and we are very sorry that we are unable to respond to them as quickly as we would like.
“All emergency calls are categorised according to the nature of a patient’s illness or injury and those in a life-threatening condition are always prioritised. It’s important that members of the public only call 999 for an ambulance when it is a serious or life-threatening emergency. This will help us to focus our efforts on our most poorly patients.
“You can also help us by not calling back to check where the ambulance is as we need those phone lines to be free for those in a life-threatening condition. However, if the condition of the patient changes or if you feel you no longer need an ambulance, it’s important that you let us know.
“For anyone with less serious illnesses and injuries, they should consider self-care, their local pharmacy, GP surgery, urgent care centre or making their own way to the emergency department. Our NHS 111 service is also available online at 111.nhs.uk or by calling 111.
“We will continue to monitor the situation closely and thank all our hard-working staff and volunteers for their efforts at this challenging time.”