Harrogate estate agent wins gold award

Local estate agent Feather Smailes Scales (FSS) has won the British Property Award in Harrogate for its sales department.  

The team was congratulated for its outstanding performance throughout the judging period, which looked at customer service levels.  

Partner Richard Smailes said:  

“I am delighted that we have been recognised by an independent adjudicator as “best in class” and winning the gold award.

“It is testament to my wonderful team who show dedication, hard work and a caring nature at all times and a true depth of knowledge with regard to the housing transaction process. I couldn’t be more proud.” 

The awards were created by a team of former estate agency owners who hope to change the way estate agents are perceived by the public. 

They consider a set of 25 criteria that consumers often overlook, and aim to highlight excellence in different towns across the country. 

Robert McLean, from The British Property Awards, said:  

“Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.  

FSS has now been nominated for a number of other national awards. 

Three Harrogate spas nominated for good spa awards 

Rudding Park, Three Graces Spa at Grantley Hall and The Swinton Country Club have all received nominations for the good spa awards 2022.  

Rudding Park is nominated for the best destination spa, whilst Swinton Country Club and Grantley Hall are nominated for two awards each. Swinton is hoping to win awards for sustainability and wellness, and Grantley Hall is in the running for wellness and best destination.  

Swinton Estate said it was “delighted” to be nominated for both awards, adding:  

“Wellness and wellbeing, both physical and mental, sit at the heart of our commitment to all guests.” 

The hotel was also the first in the UK to install a biomass boiler, a sustainable alternative for heating water at the spa.  

Last year, Three Graces Spa at Grantley Hall won the best spa for fitness and wellbeing, and Rudding Park won in 2020 for the best outdoor facilities.  

Voting is open until 5th June, and the winners will be announced on 20th June at the spa life convention in Gloucestershire.  

Read More: