Time is running out for people in the Harrogate district to have their say on how they feel about the care they receive at local hospitals.

Harrogate and District NHS Foundation Trust, which runs Harrogate District Hospital and Ripon Community Hospital, is carrying out a survey aimed at improving services and quality of care.

The survey runs until Monday and will be used to improve the experience for patients, highlight areas where the trust performs well and identify the areas where it needs to improve.

Matt Graham, the trust’s director of strategy said: 

“HDFT’s last strategy was created in 2014 and during this time the trust, the NHS, and our communities have changed significantly.

“The covid pandemic has meant that over the last two years we have had to adapt to the pressures we have faced and this has impacted upon the services we have been able to offer. It is important we now look to the future and create a strategy which delivers on our top priorities – to provide the highest quality of care for the people in our communities and the best possible experience for our patients.

“We need to get the perspective of our patients, carers and other members of the community so that we can understand what issues are important to them.

“We will then use this feedback to improve the care we offer over the next five years so that we are well placed to meet the opportunities and challenges of the future.”

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The trust has also conducted a focus group this month in collaboration with Healthwatch North Yorkshire.

The one-hour session gave people the opportunity to learn about why the trust is refreshing its strategy, comment on feedback received to date, and have their questions answered.

You can take part in the online survey here and for more information on attending a focus group email hdft.strategy@nhs.net.