LNER has become the UK’s first train operator to offer free sanitary products onboard its trains.

The firm, which operates services between Harrogate and London King’s Cross, said in a statement today it will introduce the scheme across its entire fleet.

Passengers can request a ‘package for a friend’ directly from an LNER team member onboard, or by scanning the catering service QR code next to their seat. A team member will then “discreetly” deliver the products to seats, LNER added.

The move comes after a survey, carried out by YouGov on behalf of LNER, found 22% of people have experienced a time when they, or someone they are with, needed sanitary products but could not access them.

LNER said it first introduced the scheme at London King’s Cross station after recognising “everyone should have access to period care products when they need them”, and has now partnered with organic period product company TOTM to expand the delivery.

Gill McKay, an on-train delivery manager at LNER, said:

“Customer feedback, supported by research, highlighted the upset that can be experienced by not having access to period products.

“We believe everyone should be able to travel with confidence and in comfort and providing free, environmentally friendly products to anyone who needs them is just one way we can provide support, help the planet and break down barriers and stigma.”

Kiley Yale, head of sales at TOTM, added:

“We are really excited to be working with LNER to champion period comfort, wellbeing and dignity across their trains, stations and offices.”

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There will be no trains running between Harrogate and London King’s Cross over the next two weekends.

It comes after Northern Rail announced four days of engineering work on the billion-pound East Coast Digital Programme.

LNER, which runs between London King’s Cross and the north east, is among the lines affected.

It will be operating a reduced service starting and terminating at Grantham, with hourly trains running between Leeds and Grantham over the two weekends.

From Grantham, people can get a rail replacement bus to Corby, where they will connect with other operators’ services to and from London St Pancras.

The disruption will be in place from Saturday, January 6 to Sunday, January 7, and Saturday, January 13, to Sunday, January 14.

LNER said there are no planned changes to the regular weekday schedule.

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London North Eastern Railway (LNER), the train operator that runs services between Harrogate, Leeds and York, has named Spanish company CAF as the successful bidder to deliver a fleet of 10 new tri-mode trains.  

The trains will be able to operate in electric, battery or diesel mode, and can help cut emissions and particulates, and lower maintenance and operating costs. 

Battery power reduces the need to use diesel traction in areas such as the Harrogate district, where overhead powerlines are not available. It also reduces noise and vibration pollution, resulting in less disruption for people living near the tracks. 

David Horne, managing director at LNER, said:  

“Successfully delivering this new fleet is an integral part of LNER’s business plan. Our focus is ensuring we create a fleet that truly matches the needs of all our customers, with clear targets on setting new standards for comfort, accessibility, and exceptional customer service.” 

The new trains will be added to LNER’s fleet of 65 Azuma trains and will keep the company on track to reduce its emissions by 67 per cent by 2035 and be net zero by 2045.

LNER operates services between London and Edinburgh on the east coast mainline, as well as connected routes to Inverness, Aberdeen, Glasgow, Middlesbrough, Bradford, Skipton, Harrogate, Hull and Lincoln.

Airport cruises towards net zero

The Harrogate district’s local airport has been awarded a five-star rating by the Global Real Estate Sustainability Benchmark.

Leeds Bradford Airport achieved a score of 95% – its highest to date – increasing its rating by 79% since taking part for the first time in 2018.

An independent organisation, GRESB provides validated environmental, social and governance data for property and infrastructure businesses globally. To achieve a rating, businesses must complete an online assessment by providing raw monitoring data, as well as submitting evidence, in the form of certificates, policies and procedures.

Tracey Stevenson, sustainability manager at Leeds Bradford Airport, said:

“We are so proud to have seen an improvement to our GRESB score again this year. To rank second out of 10 UK airports is just a testament to how hard we strive year after year to keep improving.

“We see GRESB as a really valuable tool which not only allows us to benchmark our practises against other businesses but to uncover ways that we can improve processes to make the airport a great place for our colleagues and customers.”

Since 2018, LBA has improved energy efficiency both inside the terminal and out on the airfield, reduced the carbon emissions it produces directly by 67%. All electricity currently supplied to the airport is from 100% renewables.

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Leeds Bradford Airport has re-opened after a plane veered off the runway in yesterday’s storm Babet.

The TUI Airways flight from Corfu went off the runway and onto the grass after landing at around 1.53pm in heavy rain. None of the  195 passengers and crew were injured.

The LBA team said it and its partners had worked tirelessly throughout the night in torrential conditions to recover the aircraft in order to safely reopen the runway and airport.

The airport put out this statement at 12.30 today.:

Passengers travelling should contact their airline to check the status of their flight before travelling to the airport as there will be continuing disruption.

We understand the significant disruption and inconvenience for passengers departing for their holidays and returning home. We are grateful for the patience and understanding our passengers and business partners have shown during this difficult time.

It thanked staff and passengers for their patience:

We want to express our sincere gratitude to everyone involved in supporting the effort dealing with the incident, disruption and recovery of the aircraft in exceptionally difficult conditions.

Once again, we would like to thank our passengers for their cooperation and understanding during this challenging period.

LNER warns people not to travel

LNER meanwhile, has warned rail passengers not to travel today as the severe weather continues to cause major disruption to services.

In a statement LNER said:

Due to ongoing flooding of the route between Doncaster and Wakefield, speed restrictions in Scotland and trains and crews being out of position following yesterday’s extensive disruption, an extremely limited service is in operation and services may be subject to short-notice cancellation.

There are no LNER services operating north of Edinburgh. Due to road closures, rail replacement is not available.  Other train operators are also subject to disruption.

Tickets will be valid for travel between Monday 23 October and Friday 27 October 2023 or fee free refunds will be possible from the original point of purchase.

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