The closure of the St George Hotel is symptomatic of the huge challenges facing the hospitality industry, according to the leader of the group representing the largest hotels in the Harrogate district.

Peter Banks, chairman of Harrogate Hospitality and Tourism Association, told The Stray Ferret: “They will be the first of many in the country. It’s going to be carnage. The high street will be changed for good.”

With Harrogate Convention Centre still set up as a Nightingale hospital and remaining on stand-by for an indefinite period, Mr Banks, who is general manager at Rudding Park, said there is a large question mark hanging over the viability of the industry in the district.

“What about all the bedrooms that go hand-in-hand with the convention centre? If it’s a hospital for a year, all of those big shows won’t be going on and all their attendees and delegates will not be staying in the hotel bedrooms.

“Only about three per cent of the bedrooms I sell are related to the convention centre, but there are other hotels that are much more like 30, 40, 50 per cent. Where’s that business going to come from?”

Sitting opposite the convention centre, the St George was likely to have been more affected than most by it being out of use for events. But Mr Banks said being part of a business which also operated coach tours put it at greater risk than many of the district’s other hotels.

Peter Banks, chairman of Harorgate Hospitality and Tourism Association

While quarantine restrictions are in place for overseas travel, Harrogate is likely to get a boost from UK tourists. However, Mr Banks said HHTA’s thoughts haven’t yet turned to how the district can capitalise on this and market itself effectively:

“Right now, everybody is just trying to work out how the hell we’re going to operate. We’re that far away from creating any marketing plans. If you can’t work out how people are going to go to the loo safely, it might be putting the cart before the horse.”

Weight of responsibility

He criticised the guidance from the government as “about as clear as mud”, saying they had left businesses to try to work out how to operate safely without straightforward rules. Hotel owners, he said, felt an enormous weight of responsibility to protect staff and visitors from the risk of catching Covid-19 and were constantly re-writing their plans as government guidance changed.

For example, he said reducing the number of staff in hotel kitchens means overhauling menus – and putting those menus onto apps instead of passing them between staff and customers. Even simple things like passing in corridors and using toilets will have to be considered and controlled. He added:

“My hotel manager said it’s going to be like re-opening a new hotel. It’s going to be like opening a new hotel on Mars. The rules are going to be entirely different and we’re going to have to change things day by day while we work out how it works.”

Peter Banks says re-opening Rudding Park will be ‘like opening a new hotel on Mars’

Mr Banks said he expects most of the hotels in Harrogate to be large enough to sustain themselves through the current turmoil. For restaurants, however, he said even if they are able to reopen in the coming weeks, social distancing may make it impossible for them to break even, let alone make a profit.

“The furlough scheme has been a life-saver, but frankly all it’s doing is kicking the can down the road. We’re all going to have to cope without the support of the government at some point. It’s delaying the inevitable when a lot of smaller businesses will not be able to make a profit.

“If they have to get 70 per cent occupancy to break even in restaurants, what’s the point? They just won’t open.

The hospitality industry is extremely worried. Everyone is getting ready to open in July at some point but everyone is worried about what it’s going to look like.”

Short-term ‘bounce’

As well as the hotel receptionists, cleaners, kitchen porters, accountants and others who lose their jobs when a hotel closes, Mr Banks said there is a ripple effect to others such as food suppliers. Even the move to cashless systems to reduce the risk of infection will result in job losses, as cashing up is no longer needed and couriers won’t be required to take money to the bank.

The result could be further redundancies being made across all industries, leaving people with less cash in their pockets. While Mr Banks said he expects a short-term “bounce” for many hotels and restaurants soon after reopening, he said the winter could be very quiet as people run out of money they have saved during lockdown, or more job losses hit across the UK.

However, he sounded a note of optimism for the Harrogate district.

“Harrogate is an awful lot more fortunate than a lot of other places. We have a great natural resource, a really beautiful built environment, unlike so many other places. We will be less affected than others.”

As some primary schools across the district prepare to reopen next week, parents discuss whether they are sending their children back to school.

The government says schools should look to re-open for pupils in Reception, Year 1 and Year 6 from June 1.

This column is written for The Stray Ferret by the President of Boroughbridge & District Chamber of Trade, Derek Hufton

Walking through Boroughbridge town centre in recent weeks has been a sobering and surreal experience. With the majority of businesses closed the normal hustle and bustle has gone. There are fewer familiar faces to acknowledge and pass the time of day with, and the usual banter between passers-by that normally gives the town its buzz in such a close-knit community is largely absent. Yet despite that, the people who do venture out for exercise or to visit the few essential shops that are still trading, invariably do so with a smile on their face. The renowned local community spirit is still very evident.

My own excursions around the town have been limited, but I do detect that that residents are preferring to shop local whenever possible because they feel safer than mingling with the crowds at supermarkets. I hope that will change some shopping habits beyond the crisis to the benefit of local businesses. While walking through the town on VE Day I was stopped in my tracks as a mother duck came waddling down the high street with 8 ducklings busily trying to keep up – not a sight you see in many town centres!

Last February I took over the Presidency of the local Chamber of Trade, so I naturally have a very keen interest in how the business community is faring at all times, but particularly now. Little did I know at the time what local businesses would be faced with just a few weeks into my tenure. They say timing is everything!

As a Chamber it’s important to ensure everyone is taking advantage of the help that is available from government through the crisis, but also to act as a conduit for sharing experiences and expertise – we are a business community. One thing I really miss now is not being able to have those informal face to face conversations of how things are going, and certainly there are no opportunities to ‘press the flesh.’

The businesses do not stand alone; they are part of a vibrant community in Boroughbridge. It has been really humbling to see the support and encouragement for local businesses coming from within the community. There is clearly a pent-up demand from loyal customers wishing to see their local valued businesses back open and trading again. It has been hugely gratifying to witness, and believe me, the businesses can’t wait.

For information on the Boroughbridge & District Chamber of Trade click here.

National Trust venues in the Harrogate district will remain closed to the public this weekend.

It means that Brimham Rocks and Fountains Abbey and Studley Royal Water Garden, Ripon, will not be open for people to travel to as the trust plans a gradual reopening of its attractions in the coming weeks.

People are able to travel anywhere in the country to find a park or beach as the lockdown has been eased, but the trust said its decisions to open its venues will be guided by local judgement.

As part of the easing of lockdown restrictions, the trust plans to reopen some of its larger car parks for its attractions from May 21 to those who have pre-booked places.

People will be able to book parking spaces for venues on the National Trust website from Monday (May 18). Members will be able to book for free, but non-members will have to pay.

Meanwhile, Yorkshire Water confirmed that car parks at reservoirs across the district will still be closed this weekend.

Earler this week, the company warned that people should not travel to its reservoirs, such as Fewston and Scar House, until it has a plan to adapt to government guidance.

It comes as the head of Yorkshire Dales National Park hit out at the government after it gave the green light for people to travel to beauty spots.

By midday more than 50 cars were parked on the verges around Swinsty reservoir today. It was a similar picture at Thruscross. It’s the first day since the seven week lockdown that people have been allowed to drive to take exercise and many took full advantage of the new rules.

The new guidelines conflict with the wishes of North Yorkshire County Council, the Yorkshire Dales National Park and Yorkshire Water which owns the reservoirs and their adjacent car parks. All clearly do not want people to drive out into the countryside at this stage.

Like others the Stray Ferret spoke to at Swinsty today, Rachel Wesson and her son, Rory, had driven up from Leeds to walk their dog.

“We’ve been doing the same walk for a long time now, we live in a built up area and it’s nice to have a proper day out.  We have brought a picnic. When I saw the car park was shut though I did wonder if it was alright to come but I know we are allowed to do this”

Rachel Wesson and her son Rory at a picnic table this lunchtime at Swinsty reservoir

This, though, is the problem for the parish council. Graham Hebblethwaite, the chairman of Washburn Parish Council, says that with car parks shut and people continually arriving, even during lockdown, it has given them a real problem with access and wrecked verges.

Graham Hebblethwaite, chairman of Washburn Parish Council at the top of the lane leading down to Swinsty

He says they now want Yorkshire Water to open the car parks:

“People park on both sides of the road – even across gates. The police have been around many times even during lockdown but nothing seems to happen.  The car parks should have been opened today to stop all the mayhem”.

Fewston Parochial Hall near to the reservoirs where they’ve had to put NO PARKING signs up

A Knaresborough delivery company took a very special afternoon tea set to one of the town’s elderly residents after she recently lost her sister to coronavirus.

Mavis Bendelow says her sister Rose Hill went to Harrogate District Hospital with sepsis and pneumonia but died from COVID-19.

Claire Bendelow, Mavis’ daughter, got in touch with Knaresborough Delivers to see if they could do afternoon tea for one to raise her mum’s spirits.

When Ashleigh Lambert, from Knaresborough Delivers, heard what happened she took the delivery round herself for free and then later took a Sunday Roast to her as well.

She said: “For me it was lovely to be able to do that for Mavis. It’s awful what’s happened with her sister but it was nice to be able to put a smile on Mavis’ face.”

Ashleigh set up Knaresborough Delivers as a collaboration between local businesses in March after her pub Six Poor Folk was forced to close. They also launched a Harrogate version on Sunday and hope to keep it going even after the lockdown.

Mavis welcomed the afternoon tea delivery and said that “it’s a bit like wartime really.” She added: “But in wartime, you knew what you were fighting. You really don’t know what you’re fighting now. With my sister dying, she went into hospital she didn’t have coronavirus but that’s what she died of.”

Mavis Bendelow recently lost her sister to coronavirus.

Residents in Harrogate have expressed concern about the confusing advice in the government’s changes to lockdown rules, after reports of rising numbers of people and cars on the streets.

Harrogate resident Paul Dutton said he worried that people who were already feeling more relaxed about restrictions would be encouraged to go even further in disregarding social distancing.

“I could see in the last week the roads were getting busier, there were more people out and about. We’ve been told not to go out unless we needed to. This will open the gates even further.

“I think people will push the boundaries, go to the coast, visit the sites of Yorkshire, take picnics and barbecues, walking through the fields. We just need to stay how we are.”

With his wife working as a GP in Leeds and his youngest son home from university, Mr Dutton said the family has been living as separately as possible within the house in order to reduce the risk of contamination. If people begin mixing again, he fears the family’s hard work to stay safe will be undone by another spike in cases which could bring it into their home through his wife’s work, no matter how careful they are.

Need for childcare

As a former Harrogate Grammar School teacher, he said he feels sorry for schools trying to find ways to meet the need for childcare if parents are pressured into returning to work. Suggestions of smaller class sizes would help with social distancing, but would be impractical for schools to implement, he said.

“If you are going to invite six or seven students back, which are they going to be? Are you going to rotate it? Are schools able to staff it in that way? It’s a huge conundrum. how do you resolve that? I really wouldn’t want to be in that situation now. I just feel if we waited another couple of weeks to see how the situation panned out, we could phase it in a different way.”

Social distancing will be almost impossible in schools, according to former teacher Paul Dutton

His concerns were echoed by Andy Johnson, a health and safety advisor mainly working on film and television projects, who said he has only had one job since the lockdown began. Not expecting his work to re-start properly until at least September, he is now offering his services to businesses which are looking at ways to re-open safely. However, as a widowed father with a teenage son at home in Harrogate, he is nervous about the risks of going into workplaces:

“It would depend on each individual case. If I was asked to go into a closed factory and do a risk assessment prior to it re-opening, as long as I could maintain social distancing, wear barriers, do my job and get out, I would be reasonably happy to do that. But not while people are working there.”

Mr Johnson said the “viral load” was a critical factor. People who come into contact with several people who have the virus on more than one occasion seem to become more seriously ill, he said, which meant opening workplaces and encouraging more travel could lead to a rise in the number of severe cases and deaths.

Lack of PPE

As a community first responder, he works alongside some paramedics and emergency medical technicians who also volunteer in their spare time. He said two of them are now suffering with coronavirus symptoms, including one admitted to hospital:

“They had what they thought was adequate protection. They think they’re safe, but they haven’t been safe. How can you ensure in a workplace that it’s safe? Chances are, you can’t. All you can do is what’s reasonable in the circumstances.”

However, with PPE in high demand, he questioned whether people going out to work would be able to find adequate protection for themselves, and whether workplaces could provide it for employees.

Cycling campaigners and environmental groups in the district have called for “pop up”  temporary cycle lanes and lower speed limits to encourage people to continue cycling and help walkers with social distancing.

Jemima Parker of Zero Carbon Harrogate said the group has written to Andrew Jones MP and David Bowe, the county council Corporate Director Business and Environmental Services, asking for temporary changes.

Zero carbon Harrogate would like to see a 20mph speed limit in urban areas, more street space allocated for “active travel” (pedestrians, mobility scooters and cyclists) and encouragement for cars to be parked on the road rather than the pavement.

Harrogate District Cycle Action has published a list of “post-lockdown travel improvements” that, amongst others, include:

• Closing streets to cars at school drop off and pick up times
• Add temporary cycle lanes by putting up barriers and making streets one-way
• Close off town centre roads to cars
• 20mph limits in built up areas and “car free weekends”

In Knaresborough, town councillor Hannah Gostlow has urged the County Council which is in charge of highways to reduce the speed limit to 20mph between King James School and High Bridge in Knaresborough and around the towns schools, as well as increasing cycle lanes in the town.

“Our High Street is usually a fast and busy road that discourages cyclists, narrows our footpaths for pedestrians, and disconnects shops from the town centre, this scheme aims to let our town recover and breathe again. As well as a 20mph scheme I would also like to see cycle lanes where possible, and local businesses encouraged to take a lead on green transport initiatives”

The calls for parking bays to be made into cycle lanes in Harrogate are at odds with Independent Harrogate, the body which represents the town’s independent retailers. It’s called for free parking to be kept indefinitely to encourage more people to come into Harrogate by car when the shops finally open.

The Stray Ferret has asked North Yorkshire County Council for a comment. It said it was working to give a response as soon as possible.

Streets across the borough have turned red, white and blue today, as people celebrate VE day.

The Stray Ferret has been speaking to residents across the district about what VE day means for them and their families.

As lockdown continues many people have spent time turning their gardens into a colourful tribute to war veterans who liberated Europe from Nazism 75 years ago today.

Art workshops, exercise classes and even beer-tasting will all be on offer this weekend as HG Community Lockdown Fest gets under way.

The event, masterminded by Harrogate women Rebecca Oliver and Catherine Wright, is designed to replace the weekend of activities cancelled because of the coronavirus lockdown. Rebecca said:

“All the things you take for granted on a bank holiday weekend – going to the coast, spending time with friends and seeing family – is all out of the window. We wanted to offer interesting things for people to do at home.”

Interacting in real life may not be possible, but the lockdown festival brings together dozens of local businesses to offer events online, which can be booked via its website.

There is no charge for the events, but people are being encouraged to make a donation – as much as they can afford – if they take part. The proceeds will be given to Harrogate Hospital and Community Charity (HHCC).

Among the activities include dance classes, a children’s puppet show, a clubbercise session and karate lessons. Artist Anita Bowerman (pictured above), Yorkshire Garden School and Born of the Forest will all run events themed around the great outdoors, while walking tour guide Harry Satloka will bring a mix of local scenery and history to people’s homes.

Harry Satloka will bring his walking tours online for the lockdown festival

Major Tom’s Social is running a live beer-tasting, with packs available to order and collect in advance, and Harrogate Library will be hosting story time for younger children. As well as holding a training session on Saturday afternoon, Harrogate Town AFC will be auctioning off signed shirts throughout the weekend to raise more money for HHCC.

The programme, which runs throughout the bank holiday weekend, also includes an opportunity to join the two-minute silence for VE Day at 11am on Friday, as well as the toast at 3pm. Rebecca added:

“We aren’t limited, space-wise, in terms of what we can do. Avoiding too many smaller things clashing but I don’t think it matters because a lot of it is going to be recorded, so you can always come back to things at another time.”