Boutique Harrogate firm wins digital marketing agency of the year award

This article is sponsored by The Micro Agency.


A Harrogate company has won an award for digital marketing agency of the year after being praised for its “personal touch”.

The Micro Agency, which is based at Harrogate Business Centre, was awarded the title at the Innovation and Excellence Awards 2022.

Founded by married couple Carly Chaffer and Gary Hartley, the agency was given the award after judges recognised their “personal touch”, “consistency of reviews” and “community feel”.

Judges were also impressed with how the couple managed to retain clients during the covid pandemic. The agency has since looked to grow off the back of this as more companies invest in digital opportunities.

The company was founded three years ago after Carly and Gary decided to leave their previous freelance work behind and team up to launch the agency.

The couple wanted to combine their skills and offer something more personal for clients.

As part of the agency, Carly heads up the marketing side and Gary handles the website design and development.

Together, the couple boast 35 years experience in the industry and pride themselves on being approachable and personable with clients.

‘It was brilliant’

Ahead of picking up the award at a ceremony in December in Leeds, Carly said it was an unbelievable achievement for the couple.

She said:

“It was brilliant to find out the news.

“We know we are not the biggest, but we pride ourselves on getting results and building long-term relationships with our clients.”

But, the couple are no strangers to picking up awards.

Over her 15 years in the industry, Carly was was named as one of the Top 30 Women Under 30 in Digital by global media platform The Drum and was also shortlisted for Young Achiever of the Year at the Sue Ryder Awards.

For the future, the pair hope to continue their personal approach to clients and continue to grow their base.

For more information on The Micro Agency, visit their website.