A group of volunteers is calling for parents to share their experiences of maternity services across the Harrogate district.

Harrogate Maternity Voices Partnership (MVP) is an independent group of volunteers aiming to use feedback from parents to ensure maternity services are the best they can be.

From community midwifery to the hospital’s delivery suite and postnatal care at home, the MVP wants to hear from anyone who has experienced the maternity services provided through Harrogate and District NHS Foundation Trust.

The group’s chair, Jen Baldry, took up the role in early 2022. She said:

“I’ve had three children in Harrogate and I think I’ve had really positive experiences throughout my maternity journeys. However, I always think there’s room for improvement.

“I have a passion for developing local maternity services, in particular focusing on personalised care and informed choice.

“I had a baby during covid so that massively impacted me wanting to do this role and give my experience of that, compared to having two before covid.”

The MVP holds regular coffee mornings around which any parents are welcome to drop in to. They offer space for children to play while the parents can chat to each other, MVP volunteers and maternity professionals about their experiences.

There are also regular, free information sessions, such as one next Friday evening on the biomechanics of birth, led by a hypnobirthing teacher and a student midwife. It will cover how different positions and movements can be used during labour and childbirth.

Feedback over the last year has seen the MVP work with maternity professionals to look at the language they use, the birthing environment at the hospital, and delivering personalised care to suit each person going through pregnancy and birth.

As well as giving feedback, people who have experience of maternity care in Harrogate are always welcomed as volunteers with the MVP. Jen said:

“We have over 40 active volunteers. I ask everyone for one to two hours a month, and that could be for reviewing leaflets or coming to a coffee morning, or even going in to the unit for a ’15 steps’ review, when we look at what the experience is like for someone arriving there.

“Anybody who has had experience with maternity services or worked in a field related to maternity can join us.”

Pilot project

While the MVP will operate long term with all parents, at the moment it is working on a pilot project with the maternity department in Harrogate.

Across the NHS, midwives will soon be required to undertake more training each year. Harrogate’s involvement in the pilot project will see it help to produce training based on feedback from people using its services.

The MVP is helping to find parents to take part and is particularly seeking those who have experienced pregnancies with twins and multiples, surrogacy, their child being cared for on the special care baby unit, or giving birth outside NHS guidance.

It also wants to hear from anyone from black, Asian and minority ethnic backgrounds who has been cared by for through Harrogate’s maternity services.

Two focus group events are being held at the end of March – one online and one in person in Harrogate – to gather feedback from those parents.

Jen said:

“The biggest challenge for the MVP is hearing the voices of people who don’t necessarily speak up.

“People tend to get in touch if they’ve had an amazing experience or a really bad experience. We don’t often hear from that middle ground, where it was fine, but there are some areas that could be improved.

“All those tweaks, we’re here to help with. Was there anything that would have made it even better?

“We also want to ensure we represent everybody in the community, from all different types of background – anybody who has had an experience of maternity services.”

For details of upcoming events, visit the MVP Facebook page.

To contact Harrogate MVP, or give feedback on your experiences of maternity services, visit its website.

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Two former hospital midwives are inviting families who had a baby during the covid pandemic to an event this weekend.

Sue Oxendale and Jane Bamford have set up social enterprise Taking Baby Steps to offer extra support with issues including anxiety during pregnancy, birth trauma, and baby loss.

The pair encountered many parents facing those challenges during their combined 35 years as midwives at Harrogate District Hospital.

Sue said the issues were exacerbated in 2020 and 2021, when many women had to give birth and go through the early days of parenthood with much less support from their families than would usually be possible.

She told the Stray Ferret:

“Becoming a parent now can be really isolating. That can create anxiety in itself.

“When I had my kids, it was all church-based, community centres and coffee mornings. Things like that have become less and less.

“If we can start setting up networks of mums and a dads’ group, it all helps.”

Sue and Jane left their hospital roles last year to set up Taking Baby Steps and were given several grants, including £10,000 from the National Lottery, to fund their work.

They have begun to work with parents looking for more support than is available through the NHS and the funding enable families on low income to access their help.

The pair will also offer support to NHS professionals and students to help them deal with the challenges they may face while supporting patients.

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Having trained after her three sons were born, Sue became a specialist bereavement midwife while she was at Harrogate District Hospital. She said:

“I loved my job working on delivery suite, helping couples become parents and bringing new life in to the world, but I was always drawn to improving care for women and their partners who weren’t going home with a baby in their arms.

“I knew we only had one chance to get the care right when looking after families who had suffered a miscarriage, stillbirth or neonatal death or sadly made the painful decision to not continue with the pregnancy if there were complications affecting their baby’s development.”

Meanwhile Jane, along with her husband, experienced her own struggles with infertility and unsuccessful IVF, before adopting two children.

Those experiences influenced her work at the hospital, she said, and led her to take an interest in issues relating to fertility, trauma and anxiety. She said:

“I realised that there were a lot of women who were also struggling with their emotional health and wellbeing in areas such as perinatal anxiety, tokophobia [fear of pregnancy] and birth trauma.

“I also had conversations with couples who had experienced years of fertility treatment and then had become pregnant but felt that there wasn’t a recognition during their pregnancy of the journey and potential trauma they had already been through to get to this point.

“I began doing the appointments that were held at Harrogate Hospital named ‘pregnancy and birth revisited’, where a lady and her partner have the opportunity to return and discuss her birth experience in more detail. During these appointments I also began to appreciate the impact these experiences had on the birth partner also.

“Whilst it may seem obvious that they are affected I saw that they could be experiencing symptoms of trauma, affecting their day to day life.”

Tomorrow’s event will focus particularly on families who have been affected by the covid pandemic.

From giving birth without their chosen birth partners to missing out on the support of wider family and other parents during the baby’s early weeks and months, Sue and Jane believe there has been a significant impact on new parents’ experiences and their feelings about the beginning of their parenthood.

The drop-in session will bring together parents to chat about their experiences and find mutual support.

It takes place tomorrow at Chain Lane Community Hub in Knaresborough, from 9.30am to 11.30am. Tea, coffee and cake will be on offer, and anyone is welcome to call in during that time.