Rail company Northern has added Harrogate to its list of mobility scooter-friendly stations. 

It means staff will be on hand to help mobility scooter users, providing items such as ramps to access trains.

Northern said this week 38 new stations, including Harrogate, had become mobility scooter-friendly, bringing the total to more than 160 stations across 28 routes.  

Anyone travelling on a mobility scooter must first obtain a permit from Northern to ensure the model they use meets certain size and manoeuvrability specifications.

The scheme is free and registered passengers are given a personalised sticker that will placed on the pre-assessed vehicle. This will be accompanied by a card that can be carried by customers if they use scooters that don’t have a suitable place to display the sticker.

Mark Powles, customer and commercial director at Northern, said:

“We are committed to giving people with additional mobility needs the confidence to travel by rail. We want to support our customers whenever they need it.

“The mobility scooter scheme is an example of this commitment and we’ll be looking to deliver improved accessibility across our network as we roll out similar improvements at other stations in the future.”

Read more:

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Northern recently banned all e-scooters, hoverboards and e-skateboards across its trains and stations in the north of England

However, electric wheelchairs and e-bikes are exempt from the ban – as are mobility scooters for those with access needs, as long as they are registered with the train operator’s mobility scooter permit scheme – which checks devices by a range of criteria to make sure they are safe to use on-board.

Northern is the second largest train operator in the UK, with nearly 2,000 services a day to more than 500 stations across the north of England.