Despite multiple weather warnings and a rather inconvenient March snowfall, the first Stray Ferret Business Awards was a roaring success.

With nearly 400 guests, a crowd of paparazzi and a lot of laughter, last night’s event was a fitting celebration of business across the Harrogate district.

The Stray Ferret Business Awards showcased a variety of talent from across the area, and 11 finalists were crowned the winners of their categories.

The Harrogate district boasts a high calibre of business, which was reflected in the submissions, but the winners’ entries particularly impressed the judges.

The Winners

Dynamic Leader – sponsored by Succession Wealth

Winner: Ian Baker, The Soundproofing Store

Ian Baker is the founder and managing director of The Soundproofing Store.

Ian has led the company to become the largest online retailer of soundproofing equipment and solutions in the UK.

Ian’s employees say “his style of leadership is instrumental in the success of the business and solutions offered to customers”.

The judges agreed that Ian’s innovative, open and creative approach to leadership merited first place.

Highly Commended: Suzanna Prout, Xenonex

Suzanna Prout is the founder and managing director of  Xenonex, which offers leadership coaching and development programmes.

During covid, Suzanna shifted the business to be entirely online, which included online training and bespoke portals where users could access resources and track progress.

Suzanna also led the business to win the CorporateLiveWire Innovation & Excellence Award for Management Training Specialist of the Year – UK.

The judges felt Suzanna demonstrated incredible resilience and established necessary flexibility during challenging times.

Best Independent Retailer – sponsored by York and North Yorkshire Growth Hub

Winner: TravelGate

TravelGate is an independent travel agency in Harrogate, offering clients bespoke expertise and advice on holiday destinations.

As chaos ensued during covid, TravelGate was inundated with policies to follow and holidays to amend. However, the agency remained open throughout several lockdowns to provide support for clients, both locally and abroad.

The judges believed TravelGate’s relentless resilience and ability to adapt to such hardship made it deserving of the award.

Highly Commended: Whittams Hire

Whittams Hire offers luxury motorhome hire to the people of North Yorkshire and beyond.

Since launching in 2018, the company now boasts nine motorhomes and has even opened a coffee shop alongside the office space.

The judges felt the company keeps customer service at its core, – evidenced with a 100% 5-star Google review record – which merited a highly commended.

Highly Commended: Watermark Gallery

Watermark Gallery is a Harrogate art gallery selling original, contemporary and modern British art.

During the pandemic, the gallery offered customers the opportunity to watch live artist exhibitions through the gallery window – growing a large customer base.

In 2020, the gallery also adapted its space into becoming a workshop space to teach and learn.

The judges felt Watermark Gallery’s business growth and dynamic approach to retail was deserving of a highly commended placing.

Digital Innovation – sponsored by ASE Computer Services Ltd

Winner: Strive Group

Strive Group is a connected experience agency in Harrogate.

The company used its Interactive Customer Experience (ICE) software to establish a virtual specification configurator for Volvo.

The immersive software permitted customers to explore the features of the car, including testing the sound system, in aid of the Volvo C40 Recharge launch.

Strive Group’s cutting-edge innovation dazzled the judges.

Employee Development – sponsored by Jones Myers Family Law Solicitors

Winner: Grantley Hall

Grantley Hall is a luxury five-star hotel and wellness retreat near Ripon.

Grantley Hall offers staff an on-site training facility, as well as live-in accommodation, free meals and wellbeing support.

Staff can access additional training services from senior staff members, including Michelin-starred chef, Shaun Rankin.

Grantley Hall stood out to the judges with its five-star staff development programme.

Best Digital Marketing Campaign – sponsored by Next Chapter

Winner: Ogden of Harrogate

Historic jeweller Ogden of Harrogate impressed the judges with its virtual advent calendar.

The campaign enabled the jeweller to bring its annual Christmas catalogue online.

Each day, an animated image featuring the corresponding door was emailed to subscribers, showcasing a piece of jewellery.

The judges were impressed by Ogden’s strategy to marry the digital and traditional retail, delivering impressive results in sales.

Sustainable Business – sponsored by York and North Yorkshire Growth Hub

Winner: EnviroVent (Large Business)

EnviroVent is a designer and manufacturer of sustainable ventilation systems in Harrogate.

The company has recently moved from two separate sites into one zero-carbon building that uses low carbon heating and energy sources.

EnviroVent also aims to plant 5,000 trees a year in partnership with MoreTrees.

The judges were impressed by EniroVent’s clear objectives to becoming entirely net-zero carbon.

Winner: Resurrected Bites (Small Business)

Resurrected Bites is a food waste organisation, with pay-as-you-feel cafés and community groceries in Harrogate and Knaresborough.

The business collects short shelf life and excess food from local producers to distribute via the cafés.

Any food not fit for human consumption is passed onto livestock and peelings are gifted to allotments to make compost.

The judges felt that Resurrected Bites is solving an important issue by aiming to fill bellies instead of bins.

Rising Star Under 30 – sponsored by Thompsons Chartered Accountants

Winner: Laura Mounsey, Harrogate Family Law

Laura Mounsey qualified as a solicitor with Harrogate Family Law four years ago and is already a director of the firm. An equity stake in a legal firm usually takes at least 10 years to achieve.

Laura is the chair of the advisory board to the Independent Domestic Abuse Service (IDAS), as well as the youngest ever president of the Harrogate & District Law Society.

Laura’s clients describe her as “extraordinarily approachable and knowledgeable”.

Laura’s incredibly impressive career stood out to the judges. They agreed she would continue to rise throughout her career.

Highly Commended: Tiffany Snowden, Willow Heritage

Tiffany Snowden is the lead heritage consultant and director of Harrogate environmental consultancy Blue Willow Heritage.

Tiffany is just one of 500 women in the UK to be granted membership of the Chartered Institute for Archaeologists (CifA), the highest level of accreditation that the most senior archaeology body in the UK offers.

Tiffany was also invited to join the Association for Studies in the Conservation of Historic Buildings (ASCHB), the UK’s premier body for the study of architectural preservation.

In just two years, Tiffany has led Blue Willow Heritage to become one of the top small heritage consultancies in Britain.

Tiffany dazzled the judges with her career to date and they believe she is certainly one to watch.

Highly Commended: James Owen Thomas, JOT’s Gallery

James Owen Thomas is an environmental artist and owner of JOT’s Gallery.

James was diagnosed with autism aged three and has since used this, as well as his love for the environment, as a means of inspiration for his art.

James is an ambassador the Tree Council, supporting its Force For Nature campaign.

James’s artwork has helped raise funds for The Alzheimer’s Society, Autism Trust, Disability Action Yorkshire, National Autistic Society and many more.

The judges believed James is a star in the making.

Business Growth – sponsored by Raworths Solicitors

Winner: The Soundproofing Store

The Soundproofing Store has seen consistent growth over the last eight years.

The company has recently established a commercial client sector, which resulted in significant growth in revenue and network.

The Soundproofing Store also created the only soundproofing floor mat without the need for an over boarding layer. Sales of the mat amassed to over 11,000.

The judges noted that The Soundproofing Store’s product and service innovation has led it to such significant growth.

Highly Commended: Bamber & Brown

Bamber & Brown is a hotspot for takeaway coffee that trades out of a converted horse box.

Since 2021, the company has seen significant financial growth, developed horse shelter into a pizza van and has recently acquired a premises license, which will be used to create a prosecco bar.

The judges loved Bamber & Brown’s story and were impressed by its exponential growth in just 18 months.

Highly Commended: TMR Foods

TMR Foods supplies premium quality fish and seafood across Yorkshire.

During covid, the new business began doing private deliveries, which resulted in a loyal customer base.

TMR has since added two more vans onto the roads, established a base in Ripon to work from, and is now developing pre-packed ranges to supply to retailers.

TMR Foods’ resilience throughout covid and subsequent growth stood out to the judges.

Unsung Hero – sponsored by Bigbamboo

Winner: Chris Ashby, Harrogate BID

In 2021, Harrogate BID recruited Chris Ashby to keep Harrogate town centre clean.

As the town’s street ranger, Chris Ashby has removed 126 graffiti tags, improved 38 building façades, and disposed of 57 used needles.

His actions in July 2022 hit the headlines, when he rescued a man who was trying to take his own life in the early hours of the morning.

The judges were very impressed by Chris’s commitment to maintaining the town’s beauty, but felt his actions in helping save a man’s life meant he was undoubtedly the Stray Ferret’s Unsung Hero.

Highly commended: Kayti Mewis, Mumbler

Kayti joined Mumbler as volunteer after moving to Harrogate and is now the content creator and social media manager.

Kayti has added value across the whole company, including working in the sales sector, creating inspiration for parents during lockdown and is even due to co-present the Harrogate Mumbler Awards in November.

Sally Haslewood, founder of Mumbler, said:

“To be honest, I don’t know what I would have done if she’d turned down the role, as she had fast become my right-hand woman.”

The judges felt Kayti’s work is exactly why the Unsung Hero award was established – she is a vital cog in the functioning of Mumbler.

Inclusivity Award – sponsored by Kempston-Parkes Chartered Surveyors

Winner: Artizan Café and Creative Space

Artizan Café and Creative Space is a Harrogate café and workshop staffed entirely by adults with learning difficulties.

The café provides them with work experience and employment opportunities.

The staff learn vital skills such as food preparation, customer service, handling money, food hygiene and more.

The judges felt Artizan Café and Creative Space allows differently-abled people to fulfil a dream of paid employment.

Highly Commended: Horticap

Horticap is a Harrogate charity that has provided training in outdoor skills to adults with learning disabilities for nearly 40 years.

Horticap students can learn about garden maintenance, social skills, craft work and hospitality.

Horticap aims to immerse its students into society and provide them with skills that can be replicated at home and towards new career paths.

The judges commended both Horticap’s long-standing service and the significant impact the charity makes on the students’ lives.

The Stray Ferret would like to thank everyone who entered the awards and everyone who attended yesterday’s event.

Thank you to all our sponsors, including all the businesses supporting our individual categories, and our lead sponsor, Prosperis.

Keep an eye on our site and social media over the coming days to see more news and photographs from the awards ceremony.

The Sustainable Business award is sponsored by York & North Yorkshire Growth Hub.

The York & North Yorkshire Growth Hub aims to provide businesses of all sizes and sectors effective and impartial business support.

As a local organisation, the service provided is tailored to the needs of individuals and their particular region.

This award recognises those businesses that have put sustainability at the top of their agenda by reducing their impact on the environment.

Finalists

Full Circle Funerals

Full Circle Funerals aims to improve the standards and expectations of funeral services.

Full Circle is the first funeral director in the UK to achieve B Corp status – an international measure of sustainability and business for good.

The company led a crowdfunding campaign in 2022, raising over £20,000 to fund research into the environmental impact of certain funeral choices.

It was also named UK Green Funeral Director of the Year in 2021 and 2022.

Sarah Jones, Founder and Director of Full Circle Funerals, said:

“The environment is important to us and to many of the bereaved people we support, which is why it is important to us that we have a sustainable business and share knowledge with others on how to make planet friendly choices.

“Our business was established to be a force for good and it is such an honour to have been recognised locally and nationally as an organisation that puts purpose before profit in everything we do”.

JOT’s Gallery:

JOT’s Gallery in Pateley Bridge is an art gallery dedicated to using recycled materials to showcase the environment.

James Owen Thomas, founder of the gallery, is an ambassador for the Young Tree Champion programme.

James has an artist residency in Fishpond Wood, Bewerley. He leads monthly workshops where he shares his techniques and offers ideas on how to become more creative with recycled materials.

James has also made multiple television and radio appearances discussing his passion for artwork and the environment.

James Owen Thomas said:

“We are all surrounded by the beauty of nature, and this has always been the deepest source of inspiration for me. In my efforts to protect the environment, I always choose to incorporate used materials into my art.

“I hope that my business values will encourage others to creatively recycle and reuse, so we can all do our part to save the planet”.

Number Thirteen

Number Thirteen is an eco-friendly coffee house in Knaresborough.

Everything at Number Thirteen is pre-loved, up-cycled or handmade. From teaspoons to wallpaper – it’s all been sourced from charity shops, auctions and boot fairs.

Supplies are kept local and any spare parts from deliveries, like milk bottles, are washed and reused or recycled, meaning a cup of coffee uses 0% single-use plastic.

The electricity used to power Number Thirteen is 100% renewable, generated from a combination of wind, solar and hydro energy.

Sarah Ward, owner of Number Thirteen, said:

“I wanted to try and create a business that strives to buck the single-use trend, using eco-friendly products that can be recycled or reused. I think we are living in a time where it would be irresponsible to not be aware of the impact we make on the environment.

“I strive to live a sustainable life at home, so why wouldn’t I do it at work too? Creating a business that puts sustainability at the forefront of its values, simply makes me feel better about my business and its overall impact on the environment”.

NEOM Organics London

NEOM Organics is an aromatherapy wellness brand based in Harrogate that has become a national brand.

NEOM is a certified B Corp organisation, an accolade that recognises UK businesses that place sustainability at the forefront of their values.

NEOM measures its significant environmental impacts, include packaging, water usage and ingredient sustainability, in order to establish an entirely green future.

The company has also calculated its carbon footprint and is actively developing a reduction plan.

Oliver Mennell, Co-Founder of NEOM, said:

“The NEOM team are delighted to be shortlisted as a finalist in the Sustainable Business Award. I want to credit the hard work and passion that everyone here has for building a business that doesn’t just look after the welfare of people, but also the wellbeing of our precious planet.

“As we say at Neom: “Let’s build a business we can all be super proud of”.

Source Climate Change Coffee

Source Climate Change Coffee is a conservation coffee company in Harrogate.

Source Climate Change Coffee sources its coffee globally. The company rewards farmers by buying their carbon offsets and then invests these into reforestation activities.

The company recently created a range of coffee capsules, made from entirely plant-based materials that are 100% compostable.

Source Climate Change also supports the Lorna Young Foundation to train farmers on their markets, climate change and sustainable land management practices.

Cristina Tales, Managing Director of Source Climate Change Coffee, said:

“This award recognises the work we have done in our supply chains for coffee.  Source is the only conservation-led coffee company buying coffees from reforestation projects in ecological hotspots.

“Each coffee protects a tropical forest and supports a local conservation project, where farmers are encouraged to focus on organic and sustainable land management practices, as well as plant trees to ensure they have a sustainable source of firewood and building materials. The aim is to reduce their dependency on forests as a resource”.

Resurrected Bites

Resurrected Bites is a food waste organisation, with cafés in Harrogate and Knaresborough.

The business collects short shelf-life and excess food from local producers and distributes it via the pay as you feel community cafes.

Any food not fit for human consumption is passed onto livestock and peelings are gifted to allotments to make compost.

Resurrected Bites also uses the café and social media to educate people on climate change. In 2022, the business dedicated a week of its social media posts to educating people on how to reduce food waste at home.

Michelle Hayes, CEO of Resurrected Bites, said:

“Resurrected Bites is passionate about doing all we can to protect the environment.

“The reason I started the organisation is because food waste is such a massive environmental issue and, therefore, sustainability is always at the forefront of our minds when we are deciding how we operate in all areas of our organisation.”

EnviroVent

EnviroVent is a designer and manufacturer of sustainable ventilation systems.

The company has recently moved from two separate sites into one zero-carbon building in Harrogate. The building benefits from low carbon heating and energy sources, as well as solar panels.

EnviroVent has committed to planting 5,000 trees a year in partnership with MoreTrees.

EnviroVent also works with a waste management company to prioritise recycling.

Andy Makin, Managing Director of EnvrioVent, said:

“At EnviroVent, the “enviro” in our name is not just about improving the environment of our customers, but also in improving our environmental impact for the world we live in. We take responsibility to proactively tackle climate change and are committed to achieve Net-Zero targets by 2030!

“The first major milestone for the next stage in our sustainable journey was relocating to our carbon neutral head office. This new self-sustaining building, reduces our environmental impact, utilising greater energy efficient initiatives, including solar panels, the use of additional renewable energy sources e.g. heat recovery units”.

The Stray Ferret Business Award event sponsor is Prosperis. To find more and to purchase tickets for the big night, click here.

Read more:

• Best Independent Retailer Award
• Rising Star Under 30 Award
• Inclusivity Award
• Digital Marketing Campaign Award
• Unsung Hero Award
• A prize fit for a president

A community building is set to reopen in Killinghall next weekend after a £248,000 refurbishment.

Killinghall Methodist Church has made the investment to help it meet the needs of the village’s growing community.

As well as providing a more modern space, it has reduced the building’s carbon footprint, as part of the Methodist aim to achieve net zero status.

Rev Ron Hicks from the church said:

“It’s becoming an eco-friendly church building. There’s air source heat pumps, and solar panels on the roof.

“Internally we have reconfigured the worship area, taken bits of the partitioning out and opened it up to be one big place for the community to use.”

The first chapel on the Ripon Road site was built in 1793, and its foundation stone still remains in the present building, which was built as a school in 1937. In 1973 the original chapel was demolished and the school room was refurbished, with an extension built around the same time.

The latest work has seen a new kitchen installed along with new windows, carpets, heating, insulation and a cycle rack. The building has also been redecorated.

Before and after photos inside Killinghall Methodist Church

It has been funded by Methodist Church sources, along with a grant of almost £100,000 from the FCC Communities Foundation, a not-for-profit business that awards grants through the Landfill Communities Fund.

Additional money was provided by the Benefact Trust and the Congregational and General Charitable Trust.

Rev Hicks said:

“Now, we’re into the next phase of the building’s life.

“It’s a really good congregation of all ages, from youngsters through to people in their 30s and 40s, right through to much older.

“Upgrading the facilities now is important because there are people coming in who are new to the village. We want a modern building that suits their needs.”

Read more:

• Killinghall Cricket Club applies to build new two-storey pavilion
• Honour for Killinghall resident after five decades of volunteering

The church is also set to become home to a new community cafe run by Resurrected Bites.

The food waste organisation will open its third pay-as-you-feel cafe this spring, using food that would otherwise go to landfill to deliver a menu of breakfasts, lunches, cakes and drinks.

Founder Michelle Hayes said:

“We hope it will be the perfect opportunity for people to congregate and get to know other people from Killinghall.

“We are hoping to find someone to run a great toddler group on Thursday mornings as we are particularly concerned about loneliness for stay-at-home parents or carers. The café will also be a nice venue for people working from home to have their lunch and a chat with people.”

Resurrected Bites is seeking a cafe manager for the new venue. The paid role of eight hours a week involves an hour of prep on a Wednesday and seven hours leading the team on Thursdays.

Volunteers are also being recruited to help prepare, serve and clear away in the cafe each week.

For more information, email Heather Memmott at Resurrected Bites.

An official reopening of the church will be held on Saturday, February 4, from 1pm to 3pm, when the community will have the chance to look at the new facilities.

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, the final day of our appeal, we look at its success and the difference your donations will make to this vital organisation.

The fundraising page remains open. Please give generously to support local people who are struggling this Christmas. They need your help. 

The last four weeks have seen an incredible £25,000 donated to the Stray Ferret Christmas Appeal.

The campaign has been supported by Techbuyer, which generously offered to match fund up to £5,000 of donations from the public and other businesses.

With their contribution now added, the total raised through the appeal is more than £30,000. Helen Blakey from Techbuyer said:

“Techbuyer have been involved with Resurrected Bites in various capacities over the last couple of years donating IT hardware and providing monetary donations.

“As champions of the circular economy, we think it is important that every resource is properly used – especially when precious food can help sustain someone in need. That’s why we chose to work with Resurrected Bites as their values really resonate with ours.

“We are amazed at the generosity of local people and businesses that have helped increase the total. It is reassuring to know that, with the success of this appeal, many more people can enjoy as merry a Christmas as possible.”

Thank you to everyone who has given any amount, large or small, to our appeal. Every penny will go directly to Resurrected Bites and will make an enormous difference to local people.

Thanks to your generosity, Resurrected Bites goes into 2023 with a more certain future.

Not only can it continue to support the customers who rely on its community groceries and enjoy its pay-as-you-feel cafe, it can welcome more people through the doors.

Times are hard for many and, with the cost of living set to rise further next year, it is likely more people will find themselves struggling to pay their bills and put food on the table.

Some of the stories we have heard have shown just how easily people can fall into a situation where their incomes do not cover all their outgoings.

Take Ickle Mills, mum to a young son, who found her maternity pay was nowhere near what she had expected. Despite her partner’s steady job and good income, the family suddenly struggled to afford food after the added expense of a baby. She said:

“All of a sudden, we were hundreds of pounds down a month on what I would have earned.  

“We were at the point of incurring a lot of debt. Thanks to Resurrected Bites, we didn’t. It was the only thing that kept us from having to fall into quite bad debt.” 

Resurrected Bites enabled the couple to buy milk and other supplies for their son, as well as putting food on the table for themselves. As he moved onto solid food, Ickle found she had access to produce she might otherwise not have been able to buy, giving him a varied, healthy diet – all while reducing the amount of food going to landfill.

Then there was Justin Hardcastle, for whom a series of bereavements led to a mental health crisis – and Resurrected Bites was among the organisations that stepped in to help, alongside housing charity Lifeline. Now volunteering in its grocery and cafe, he told us:

“I love coming here. It gives me a purpose. Everyone is so friendly and I feel like I’m giving something back.

“It’s heart-warming and beneficial for me, just to be part of a team and know I’m appreciated…

“I feel like I contribute – I give as much as I can. Thinking about where I was, if it wasn’t for Resurrected Bites, Lifeline and my network of friends, I don’t know where I would be now.” 

Justin Hardcastle, left, and Lara Rundle

For single mum of four Lara Rundle, the problems began when her youngest child went away to university.

A small pay rise from the NHS meant she was no longer entitled to benefits, leaving her £90 a month worse off – and health problems for her and one of her children further impacted on her finances.

Speaking to her GP practice about the challenges she faced, Lara was referred to Resurrected Bites. She told the Stray Ferret:

“You feel you are paying something, so it’s not a hand-out. It’s fresh fruit and vegetables. They’re the kind of things I can’t afford to buy.

“If I go to the supermarket, the only thing I have to buy is cheese and butter, sometimes meat. There’s stuff there I could never have afforded to buy even if I wasn’t in this situation.” 

The impact on her mental health has been significant, taking away the pressures she was feeling. She said:

“It has made such a massive difference. I know I don’t have to worry.

“If you have an extra fiver you put it on your account so you don’t have to worry about paying next time.

“I just can’t thank them enough. They’re angels. The service is a life-saver.”

Read more:

• Stray Ferret Christmas Appeal: How high standards help to feed hungry families
• Stray Ferret Christmas Appeal: Making hearty meals from food waste
• Stray Ferret Christmas Appeal: ‘It’s our privilege to care for each other’

Resurrected Bites also has plans to extend its service and reach more people in new communities.

In early spring, founder Michelle Hayes hopes to open its third pay-as-you-feel cafe, this time at Killinghall Methodist Church.

Like the others at Gracious Street Methodist Church in Knaresborough and Harrogate’s West Park United Reformed Church, it will use food that would otherwise go to waste. Ingredients collected from supermarkets and other commercial outlets will be turned into delicious, filling hot meals.

A roast beef dinner at Resurrected Bites’ pay-as-you-feel cafe in Knaresborough

They’re sold on a pay-as-you-feel basis: if anyone can’t otherwise afford to eat out, they can contribute whatever they are able for their meal. The cafes are also open to those who can afford to give more, as cafe manager Ian Booth told the Stray Ferret:

“Often, people don’t come because they think it’s just for people who are struggling. We’re absolutely dependent on people who can afford to give generously.  

“At the same time, it’s great when people come who can’t afford to, knowing that someone who is struggling has had a good hot meal.” 

As Ian begins to look towards retirement, Resurrected Bites is recruiting cafe managers for both the new Killinghall cafe and the West Park cafe. Ian knows just what a privilege the roles will offer:

“I always think one of the best things about my job is the people I work with.

“We’re totally reliant on volunteers. The sort of people that volunteer are nice people, kind and caring, thinking of others.

“I just feel so blessed to have so many nice people to work with.”

To find out more about Resurrected Bites and the paid and voluntary roles it has available, visit its Facebook page.

While the Stray Ferret Christmas Appeal has officially ended, the donation page will remain open over the Christmas period.

Click here to contribute now. Thank you. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky finds out what its team and supporters have been doing to ensure its customers can have a happy Christmas, even in difficult circumstances.

Our appeal runs for two more days. Please give generously to support local people who are struggling this Christmas. They need your help. 

The festive season may be upon us, but demand for help from Resurrected Bites has never been higher.

Sophia Clark, who runs the organisation’s community grocery in New Park, said:

“We’ve had a really busy two weeks. It’s going to be busy up to Christmas.

“We’re getting a lot of new people in – two just this morning.

“On Tuesday, I had a woman in pieces. She had three children on her own and had gone to do her food shopping. Her direct debit had changed for her gas and electric and they’d left her overdrawn.”

Along with the volunteers at New Park, Sophia was able to fill the woman’s freezer to see her through the festive period and ensure her children wouldn’t go hungry.

She later received a message thanking her for what she had done, concluding: “God bless you, you are a diamond and a special one at that.”

Sadly, the woman was just one of many who have been forced to call on Resurrected Bites for the first time this month alone.

Sophia said:

“We’re seeing lots of things like that at the moment – people in absolute dire straits.

“We’ve had a lot of pensioners in. One lady had gone to deliver a Christmas card to a friend and found her shaking and freezing. She couldn’t afford the heating.”

Read more:

• Stray Ferret Christmas Appeal: ‘I shouldn’t need this- but it’s a lifesaver’
• Stray Ferret Christmas Appeal: ‘We had good jobs but we were still struggling’

Sophia said some of the stories she hears are heart-breaking. Along with volunteer Karen Martin, who also speaks to people arriving at the community grocery to ensure it can meet their needs, Sophia said she often cries in the office behind closed doors once the visitor has left, before getting back to work.

But the very tough side of the job is balanced by the heart-warming elements.

Sophia knows she is making a difference at a time of crisis for many people – messages like the one from the mum whose bill had left her overdrawn provide some comfort amid all the challenges.

There is also fantastic generosity towards Resurrected Bites and its customers, especially at this time of year.

When I visited the New Park community grocery last week, there was a small Santa’s grotto in the corner, with a volunteer ensuring children could meet Father Christmas even if their parents couldn’t afford to buy tickets for a commercial event.

The shelves had been stacked that morning with toys and chocolates for those who wouldn’t be able to afford treats. Although they had been snapped up quickly, more were still coming in and being laid out for other customers.

Resurrected Bites founder Michelle Hayes said:

“A few people have expressed concern about not being able to buy presents for their families this year.

“The last thing we want is people taking out loans. So we’ve been able to give out presents to make sure they have something to unwrap on Christmas Day.”

Businesses and individuals have been generous with selection boxes, tubs of sweets and other small luxuries for Resurrected Bites to distribute to its customers.

There have also been deliveries of blankets, warm jumpers and festive decorations.

The Christmas tree in Santa’s grotto at New Park came from the festival at St Thomas the Apostle Church in Killinghall, donated by Mole Country Stores near Ripley. After being on display at the community grocery, the firm asked that it be given to a family who wouldn’t otherwise have a Christmas tree.

The amount of food and other treats available is a dramatic improvement from earlier this year, when demand was outstripping the volume of waste food arriving from supermarkets.

Sophia said the kind of generosity in evidence in the run-up to Christmas – and knowing how much difference she and the volunteers could make to people – is what has kept her going in challenging times.

“I look at those people and the feedback I get. That’s what I do this for: I get to help people and make a change.

“I had message after message last night from people asking if they could come down [to shop]. I’m just so grateful we’ve got the food to give them.

“A couple of months ago, it was so low, but now at least I know nobody has to go without for Christmas.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky gives an update on the fundraising, with five days left of the appeal.

Please give generously to support local people who are struggling this Christmas. They need your help. 

An incredible £22,000 has been raised for Resurrected Bites in less than four weeks thanks to the generosity of Stray Ferret readers.

As well as contributions from individuals across the district, many businesses have donated to the Stray Ferret Christmas Appeal.

Taking us over our £20,000 total this week was a fantastic £5,000 from Windsor Private Office Financial Planning, based in Harrogate.

Every penny from those donations goes directly to Resurrected Bites. Click here to see the latest total.

The Stray Ferret chose to support Resurrected Bites after it warned in autumn that it faced significant financial challenges in running its community groceries and pay-as-you-feel cafes, all using food that would otherwise go to landfill.

It costs £7,500 each month to keep the organisation going, and its income was falling short by £3,000 every month.

Michelle Hayes, founder of Resurrected Bites, said:

“A massive thank you to the Stray Ferret for running the appeal and to everybody who has donated.

“This money is going to give us security for about eight months, covering the shortfall we have. We’re in a much stronger position starting 2023 than we were a few months ago.”

We launched the appeal on November 29 to run for four weeks until Christmas. With an initially modest target of £5,000, we soon realised we were going to pass that in a matter of days.

We increased the target to £20,000 and your donations continued to roll in.

Knowing the challenges of the cost of living crisis and the extra strain on many household budgets these days, we have been overwhelmed by just how generous our readers have been in supporting Resurrected Bites.

It’s all down to the willingness of its members and volunteers to be open about the challenges facing them. From the young Ukrainian family working to build a new life in Knaresborough to the single mum and full-time NHS employee whose circumstances changed dramatically, they have illustrated how vital Resurrected Bites is to so many local people.

Their powerful stories have also highlighted how easily many of us could end up in the same situation.

It’s often said that many households are just one pay day away from being in serious financial trouble. If you were to lose your job, or find yourself unable to work, could you cover your bills and still put food on the table?

Read more:

• Stray Ferret Christmas Appeal: ‘I shouldn’t need this – but it’s a lifesaver’
• Stray Ferret Christmas Appeal: ‘We had good jobs but we were still struggling’
• Stray Ferret Christmas Appeal: ‘My life collapsed like a wicket’

That situation is facing new people every day. Michelle said just this week, there have been more people coming through the doors of the community groceries, looking for support to get them through the toughest of circumstances.

She said:

“It has been heartbreaking this week, with people who haven’t heard of us before getting in touch very late in the day saying they have nothing for Christmas, no presents for the kids.

“The situation is certainly not improving.”

Resurrected Bites is there to support people with dignity, providing affordable groceries – and reducing food waste at the same time – for as long as people need them.

While calls for help have continued to come in, so have donations of food. Resurrected Bites is often chosen as the recipient of ‘reverse advent calendars’, where organisers put an item in a box every day through December and donate it all at the end of the month.

Anyone wishing to give food can do so at Resurrected Bites’ warehouse at the rear of Disability Action Yorkshire on Hornbeam Park Oval, Harrogate, on Wednesday, December 21 or Thursday, December 22, between 9am and noon.

Meanwhile, we may have passed our £20,000 fundraising target, but our appeal continues right up until Christmas.

Later this week, we’ll bring you stories about how Resurrected Bites is helping to make Christmas magical for everyone, ensuring people are fed and children don’t go without presents.

Please keep donating to the appeal. It really will make all the difference to local people this Christmas and beyond.

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. Thank you. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky finds out how a series of life events left one woman unable to afford food.

Please give generously to support local people who are struggling this Christmas. They need your help. 

“I feel guilty every time I go to Resurrected Bites. I keep saying I shouldn’t be here. I work full-time for the NHS. But it’s a life-saver.” 

Lara Rundle is a single mum to four grown-up children. 

For the last three years, she has lived in Burton Leonard, having moved up from the south-east following the death of her father. 

It was the first in a string of events that left her struggling to cover all her outgoings – even before she tried to buy food. 

“I had lost my dad and he was helping me pay my mortgage. Even a rabbit hutch in the south-east is mad money.  

“When he passed, he said to me and my brother that he had left the money to clear our mortgages. We found out after that his partner had accidentally lost the will and she took everything.  

“My house was on the point of being repossessed and I had a breakdown.  

“I had only been in Harrogate twice in my life and had a midlife crisis and said I was moving to Yorkshire.” 

With some savings in the bank and a small, fixed-rate mortgage, Lara had enough money to get by. However, a reaction to the covid vaccination left her leaving hospital treatment and unable to work for some time.  

As she recovered, Lara received some devastating news: 

“The second of my four children was in a car accident in Sussex. She broke her back in two places.  

“Her friend was killed, and another friend was in intensive care.” 

Read more:

• Stray Ferret Christmas Appeal: How high standards help to feed hungry families
• Stray Ferret Christmas Appeal: ‘We had good jobs but we were still struggling’

Lara spent many months travelling up and down the country to visit her daughter, eating into her dwindling savings. 

She began to look into ways to cut her costs and find some money. 

“I’ve got this big, flash car that I can’t afford, but because it keeps breaking down, the garage won’t take it back. It’s in negative equity. If it wasn’t for that, I would probably be OK. 

“I’ve got equity in the house – I’ve got a very small mortgage, but the building society won’t let me release any equity because they said I don’t earn enough to repay it.” 

Lara had been in receipt of some benefits, but that changed when her youngest daughter went away to university. She was given an annual pay rise of £90 a month, which meant she was no longer entitled to the £180 a month she had been receiving in Universal Credit. 

At £90 a month worse off than before, she then received a letter saying her council tax was going to increase because the valuations office believed her house should be in a higher band. 

Lara simply didn’t know what to do. 

Shelves full of products at Resurrected Bites’ community grocery

She was helped by her GP practice, which put her in touch with Resurrected Bites.

She became a customer of the community grocery at Gracious Street in Knaresborough, paying £3 for a shop worth many times that amount. She said:

“When my kids were small, I was on my own with four kids and we did have to use a foodbank.  

“Now they’re grown up, I never thought I would be in this situation again. 

“I had never heard of Resurrected BItes before.  

“You feel you are paying something, so it’s not a hand-out. It’s fresh fruit and vegetables. They’re the kind of things I can’t afford to buy.

“If I go to the supermarket, the only thing I have to buy is cheese and butter, sometimes meat. There’s stuff there I could never have afforded to buy even if I wasn’t in this situation.” 

With her daughter well on the road to recovery and the support of Resurrected Bites when she needs it, as well as welcoming neighbours in her new home, Lara feels much more positive about the future. 

She said: 

“It has made such a massive difference. I know I don’t have to worry.

“If you have an extra fiver you put it on your account so you don’t have to worry about paying next time.

“I just can’t thank them enough. They’re angels. The service is a life-saver.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky meets the food scientist ensuring everything is of the best quality when it reaches those in need.

Please give generously to support local people who are struggling this Christmas. They need your help. 

In a quiet corner of a warehouse in Harrogate, Catherine Crompton is sorting through sachets of baby food.

Around us, shelves are packed with cat food (“let’s not get those two mixed up!”), lentils, toiletries, tinned vegetables and much more.

As I talk to warehouse manager Catherine, more produce is coming in: tins and packets and toiletries, as well as fresh fruit and vegetables. She says:

“We don’t need soup and beans at the moment. People went crackers at harvest festivals!”

What’s in short supply, she tells me, is baking ingredients. They have plenty of tea bags, but not a lot of instant coffee comes in. Apple juice, orange juice, bottles of squash and packets of everyday biscuits are also hard to come by.

The food coming through the door is mostly from supermarkets: excess produce reaching its best before date, collected by Resurrected Bites volunteers and delivered here, to the warehouse on Hornbeam Park.

Catherine says:

“Because I’ve got a PhD in food science, I actually know the shelf life. Tins last a lot longer than the dates suggest.

“Some things you have to have the ‘use by’ date because you can’t see those micro-organisms. ‘Best before’ is a standard of quality, while ‘use by’ is a food safety thing.”

Her scientific background is in evidence in the warehouse. Everything is logged as it arrives and as it leaves for Resurrected Bites’ community groceries and pay-as-you-feel cafes.

The shelves are carefully laid out and all the contents organised. Every product is checked for allergen information.

There’s an area for toiletries – which also doubles up as Catherine’s office – and one for catering packs that can be used in the cafes.

There is also a huge, industrial-type fridge and freezer, containing anything that needs to be kept chilled or frozen on arrival. Volunteers are busy loading new stock and rearranging existing contents to keep everything moving.

Much of this organisation is down to Catherine’s professional experience, with support from volunteers. She tells me:

“Because I was a consultant in the food industry, in March 2020 my job stopped. I organised food from the food industry and took it to the food bank and they put me in touch with Michelle [Hayes, founder of Resurrected Bites].”

Catherine began by helping the community interest company as it delivered food parcels to people who found themselves struggling in the early days of the pandemic. The whole operation was run from plastic trays and tables at St Mark’s Church in Harrogate.

In the two years since, things have changed significantly. Catherine says:

“We moved to Hornbeam in July 2021. It has taken a good year but we’ve got the warehouse running efficiently and a fantastic bunch of volunteers and the cafes and groceries.

“We’ve got about 150 volunteers. A lot of people going out and collecting from the supermarkets.

“We collect from virtually all the supermarkets at various times. You need that, because you don’t know what you’re going to get. Sometimes we’ve had a volunteer turn up and it’s just one loaf of bread.”

As well as taking food that supermarkets no longer need, Catherine uses her contacts in the food industry to access more supplies.

Many companies send through samples and end-of-line products that will never even make it to supermarket shelves. They are perfectly safe to eat, but would otherwise be thrown away.

Read more:

• Stray Ferret Christmas Appeal: ‘We had good jobs but we were still struggling’
• Stray Ferret Christmas Appeal: ‘My life collapsed like a wicket’

Waste in the food industry is one of the reasons Catherine is so passionate about her role at Resurrected Bites. She says:

“One of our volunteers used to work in the cheese industry. Last Christmas, he got us a pallet of cheese.

“When they went through the label machine, it wasn’t put on straight – they had half of one label and half of another, instead of one complete one. They were keeping to all the regulations, they just didn’t look fancy, but who cares? It’s cheese.”

Those contacts have led to supplies of high quality sample products from companies across the Harrogate district and beyond: Bettys & Taylors, Heck, and Dales Dairies, to name just a few. Catherine says:

“A sweet company gave us some quality control samples. You go and take a shelf-ready pack and you might use one packed and leave 11 behind. We will have those 11 please!”

With demand for Resurrected Bites’ support growing all the time, Catherine is keen to keep building contacts with food producers in the region who might otherwise throw produce away, encouraging them to “wake up” and think about where the food could go instead.

Even if it can’t be used in the community groceries or cafes, Catherine and the team of volunteers will redirect it to a food bank or to FareShare, which distributes to other organisations around the country.

She adds:

“Resurrected Bites doesn’t just do ambient food like a food bank. It’s more like a supermarket shop.

“We work closely with the Trussell Trust and other organisations. We all work together. If we’ve got an excess, we share it with them, and they do the same.

“None of us want to see food wasted and because of that cooperation, very little goes to landfill.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky speaks to a local family who suddenly found themselves without enough money to buy basic supplies. 

Please give generously to support local people who are struggling this Christmas. They need your help. 

“People were really shocked to find out we were struggling. We had struggled very quietly.”  

Ickle Mills and her partner Paul Hobrough were managing well until 2021. 

He worked as a refrigeration engineer, while she had two jobs: one at Hotel Chocolat and the other at the Odeon. 

Suddenly, a change in circumstances meant they were struggling to afford even the basics. 

“It surprised a lot of people we went to Resurrected Bites. On the outside, to look at, Paul has got a fairly good job. 

“I had gone on maternity leave at work and I hadn’t realised having two jobs can be problematic. 

“All of a sudden, we were hundreds of pounds down a month on what I would have earned.  

“We were at the point of incurring a lot of debt. Thanks to Resurrected Bites, we didn’t. It was the only thing that kept us from having to fall into quite bad debt.” 

With a young son to look after, the couple were struggling to afford to feed themselves. 

Paul and Ickle became customers of the community interest company’s New Park Community Grocery in Harrogate. They paid £3 a week for a shop of around 20 items, including fresh fruit and vegetables, tinned food, and toiletries including nappies. 

The counters at the community groceries show how many of each kind of item can be bought in each shop

Ickle said: 

“We could do our food shop there and get stuff for the baby.  

“I had real problems breastfeeding and had to buy powdered milk. One of my items [from the grocery] was a £12 tub of baby milk.  

“If we hadn’t been able to use them, we would have gone really short. We went short as it was, but it meant we could get stuff for ourselves.” 

Not only did it help the family out financially, it also became a community for Ickle while she was on maternity leave. 

The warm welcome from grocery manager Sophia and volunteers helped her out on days when she was struggling. 

She has also got to know many of her neighbours better through going to the grocery, and has been able to bring food she may not have got while shopping on a budget elsewhere. 

As a result, son Kenobi has been able to try all kinds of new tastes, and Ickle knows she is also helping to reduce the “ridiculous” amount of perfectly good food going into landfill. 

Read more:

• Stray Ferret Christmas Appeal: ‘My life collapsed like a wicket’
• Stray Ferret Christmas Appeal: Making hearty meals from food waste

Now, Ickle is giving up her own time to help run the grocery, covering shifts when others are unavailable.  

She is back at work and the family still receives Universal Credit, which also allows them to get help with the costs of childcare, enabling her to continue in the jobs she loves. 

Her experiences have made her a passionate advocate of spreading the word about organisations like Resurrected Bites and being honest about how many people are relying on them. 

She said: 

“It’s the state of things now, and how much all the bills are going up is a massive worry to everybody.

“A lot of people are far too proud to say, especially in this town.

“I know my situation isn’t nearly as desperate as some others. I think the more people that talk about using places like these, the less people will be reluctant to use them.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. Thank you. 

This year’s Stray Ferret Christmas Appeal is for Resurrected Bites in Harrogate and Knaresborough. Today, Vicky meets a local man who is both a community grocery member and a café volunteer. Please give generously to support local people who are struggling this Christmas. They need your help. 

The people who rely on Resurrected Bites are no different to anyone else. They have experiences, careers, aspirations and needs just as the rest of us do. 

Sometimes, though, circumstances lead even the most conventional person down a road they never expected. 

Justin Hardcastle tells his story. 

“I worked in IT security recruitment as an account manager and lived in Harrogate most of my life. I’ve also lived in Leeds, London and Majorca, and in Austria for five years. 

“In 2005, I found my mum hanging. I cut her down and gave her mouth-to-mouth and saved her life. Unfortunately, the oxygen deprivation left her with brain damage.  

“In 2017, I found my brother dead in his flat. I couldn’t revive him.  

“In 2019, I lost my grandma, who was a second mum to me. My mum worked two jobs and me and my brother lived with our grandparents. 

“It was three bad experiences. If you look at cricket, you’ve got three stumps: the first was my mum, my brother was the second and the third was my grandma. It just all collapsed.” 

Justin struggled on for a while, but his mental health declined. He had to stop working and he lost his home. 

Friends helped out, including paying for hotel rooms to give him somewhere to stay. Justin said he was enormously grateful, but he needed long-term stability. 

He was put in touch with Lifeline, a Christian charity providing secure places to live and support for people in crisis. It gave Justin a flat shared with two other men.  

Read more:

• Stray Ferret Christmas Appeal: ‘It’s our privilege to care for each other’
• Stray Ferret Christmas Appeal: Ukrainian refugees relying on Resurrected Bites for food in Knaresborough

With somewhere safe to stay, Justin was pointed towards Resurrected Bites and became a member of the community grocery. 

It took months for his benefit payments to start being made, but he was still able to access food supplies. 

Gracious Street grocery manager Carolyn said: 

“When the system goes wrong, it can leave you with literally nothing. 

“We try to tell people if you’ve got nothing, don’t feel you can’t come. If you go from work onto universal credit, there’s a minimum five weeks’ wait.  

“We always say we will do you voucher shops until your money’s back on course. 

“That’s why we need more people to know about us. People need to know and not to be ashamed. There’s no judgement.”  

Settled in at home and getting to know the team at Resurrected Bites, Justin decided six months ago to become more involved. 

He volunteers every Thursday in the community grocery, as well as doing alternate Fridays in the kitchen of the pay-as-you-feel café.  

His interest in food stems from his childhood, cooking with his grandmother and his brother, who went on to work in hospitality. 

Some of the meals created for the Resurrected Bites cafe, created from ingredients that would otherwise be thrown away

He said:  

“I love coming here. It gives me a purpose. Everyone is so friendly and I feel like I’m giving something back.

It’s heart-warming and beneficial for me, just to be part of a team and know I’m appreciated. I’m never late. I’m always early.

“You never know what you’re going to get. There was a week when we had crates of apples or strawberries or a ton of spring onions. You just never know and that’s what’s good. I’m not a chef, I just like cooking. 

“From quite easily going to Sainsbury’s or Morrison’s and looking round and buying what you want to coming here, it makes you think more about food. You adapt to the situation and what you are going to get. 

“It’s good for my mental health, I think, ‘what can I use, what can I make?’ it’s making me think and want to produce things differently that I wouldn’t have made. 

“I feel like I contribute – I give as much as I can. Thinking about where I was, if it wasn’t for Resurrected Bites, Lifeline and my network of friends, I don’t know where I would be now.” 

Having felt the benefit of Resurrected Bites in so many ways, Justin is determined to use his experience to help others. 

He recognises just how easily things can change for anyone, as they did for him. 

“When I worked in Leeds, I would quite happily go and have a coffee and a croissant for breakfast. Lunchtime, I’d go for a meal deal, and on an evening I might cook or have a take-away.

“That’s £15 a day. To go from that to having £3 for your weekly shop…

“I’ve changed my life and, going forward, I’m going to change my life. I want to feel I can support and help other people. 

“I would like to share my experiences and possibly do something, whether it’s in volunteering or paid. I’ve got a lot to give and once I’m rehabilitated, I can show people what can happen. 

“I can’t thank the organisations I’ve found and I’m part of enough. I’ve got a purpose. It’s a new start.”

Nobody in the Harrogate district should go hungry this Christmas. 

It costs £300 to run the community grocery for one day. Please help to keep it open for everyone who relies on it. 

Click here to contribute now. Thank you.