Councillors have approved plans by Rudding Park Hotel and Spa near Harrogate to a build a new golf clubhouse, family hub and four tennis courts and reinstate a walled garden.

North Yorkshire Council’s strategic planning committee met in Northallerton this morning to consider the application, which the resort said will result in an additional 75 full-time jobs and lead to an extra £14.3 million being spent in the local area every year.

Planning documents said the current clubhouse was originally built as a temporary facility but had outgrown its useful life and “considerably discredits the course”.

The new two-storey building will include swimming pools, restaurants, a gym and changing rooms.

How the new clubhouse will look.

Another visual of the new clubhouse.

Simon Mackaness, owner of Rudding Park, told councillors the scheme would secure the future of the business.

He said:

“As owners, this application presents our family’s commitment to securing the long-term future of the site. The plans have been subject to much discussion with officers and consultees. It presents a unique opportunity to build on our past successes and provide high-quality facilities.”

The buildings will be constructed to the BREEAM ‘excellent’ environmental standard to put them in the top 10% of new buildings in the country.

Andy Brown, the Green Party councillor for Aire Valley, praised the scheme’s eco credentials.

He said:

“All too often we see developers pay lip service to biodiversity, sustainability and good design. I looked at this with a critical eye on those issues and was happy with what I saw.”

Green belt concerns

Rudding Park is a sprawling 300-acre estate three miles south of Harrogate. But because it sits on green belt land, planning policy only permits development in “very special circumstances”.

Neil Swannick, the Labour councillor for Whitby Streonshalh, said the positives did not outweigh the harm of building on the green belt.

He said:

“The economic benefits for the area are substantial, I recognise that, but will I support the building of a county club on the green belt? No, I won’t.”

However, Andrew Lee, the Conservatives and Independents group councillor for Appleton Roebuck and Church Fenton,  argued the strict tests for building on green belt had been met.

He said:

“Yes, it’s in the green built but Rudding Park is an important local site and they’ve demonstrated a commitment to sustainable development.

“The economic benefits mean more jobs for the local area, a £14m additional boost to local economy and securing the site for future generations and users. Taking all those things into account, I’m comfortable that the impact on the green built has been sufficiently mitigated.”

Councillors voted to approve the application with conditions by 12 votes to 1.

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The Stray Ferret Business Club’s next meeting is a breakfast event on Thursday, 27 July at Banyan in Harrogate between 8-10am. 

The Business Club provides monthly opportunities to network, make new connections and hear local success stories. Tickets will be available later this week.

A Harrogate builders’ merchants is supporting an online training course to teach builders about retrofitting homes.

GH Brooks is hosting a sign-up event at its branch on Claro Road to help the initiative to make buildings more energy efficient.

The course is being launched by the charity Zero Carbon Harrogate on July 7 between 7am and 11am.

It is designed to help prepare the local building trade for home retrofit specifications.

John Kerr, Zero Carbon Harrogate’s retrofit programme manager, said: 

“We are so pleased that GH Brooks are helping us spread the word about retrofit and the free training we have on offer.  

“A big part of retrofitting homes is supported by good suppliers like them and supporting their customers. We really hope that the local building trades take advantage of this training, preparing them for both demand from homeowners and new legislation in home efficiency measures.”

For more information on how to sign up for the online course, visit the Zero Carbon Harrogate website here.

Rudding Park wins at industry award ceremony

Rudding Park Hotel and Spa has won an award at the annual Good Spa Guide awards.

The spa, which is based on Rudding Lane, picked up the best spa for the eco conscious award.

The ceremony was held at the Spa Life Convention in Gloucestershire on July 3.

Sarah Johnson, Rudding Park head of Spa, collecting the award with members of her team; Lorraine Kennedy, Emma Sorby and Megan Ainsworth.

Rudding Park was one of eight finalists, which also included The Spa at Carden Park and Swinton Country Club & Spa.

Sarah Johnson head of Rudding Park Spa said:

“As a responsible business the environment and sustainability is a key focus for us combined with ensuring we provide guests with an exceptional spa experience.

“Offering guests something new and embracing our natural environment is really important, so we are absolutely thrilled to have won the award for the best spa for the eco conscious.”

A plan to renovate a golf and country club at Rudding Park estate could generate an economic benefit of £14 million a year to Harrogate, its owners have said.

The hotel and spa has formally submitted plans to North Yorkshire Council for the project.

It includes proposals to replace the current golf club, upgrade the family hub and create outdoor tennis courts and a pavilion.

It would also see the county’s first five-star country club created and restore the estate’s walled garden.

In documents submitted to the council, estate agents Carter Jonas, which is representing the hotel, said the move would contribute an additional economic impact of £14.3 million a year through employment, suppliers and tourism spend.

Masterplan of the renovations as proposed by Rudding Park.

It would also create 75 new jobs.

Simon Mackaness, owner of Rudding Park, said in a statement to the council:

“This application is an integral part of Rudding Park’s continuing programme for improvement and investment in the facilities so we can continue to fulfil our role as a responsible steward of the estate.

“To remain the jewel in the crown for Harrogate tourism, Rudding Park must develop these high-quality fitness, sports, leisure and recreational spaces to complement the hotel, spa and house and the legacy of the last 50 years development.”

North Yorkshire Council will make a decision on the proposal at a later date.

Read more:

• Rudding Park unveils golf and country club renovation plan
• Fruit and veg shop to move to Harlow Hill after 50 years in Harrogate

A Harrogate man has been given a community order after stealing a £24,000 Rolex watch from Rudding Park Hotel.

Jake Perks, 32, of Jennyfield Drive, pleaded guilty to theft when he appeared before Harrogate Magistrates Court yesterday.

The court heard how Perks had visited the hotel on a spa day with his girlfriend on April 22 this year.

The named victim, who owned the Rolex GMT Master II watch, had left it in the changing rooms to go in the shower.

On his way out of the hotel sometime later, he realised he did not have his watch on and could not find it in the hotel.

The Rolex was reported stolen to police and Perks later made a full admission to taking it after noticing it in the changing rooms.

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The prosecution said he handed the watch into police after it was in his possession “for a number of weeks”.

His defence lawyer said it was “an offence committed on impulse” and that he had no previous criminal history.

“He accepts that he has taken the watch and it was out of character.”

The defence added that Perks had been going through a long divorce with his ex-wife and had personal issues.

The magistrates said they accepted that the matter was “an unfortunate lapse in judgement”.

However, the court issued Perks with a community order and ordered him to carry out 60 hours unpaid work.

He was also ordered to pay a victim surcharge of £95 and £85 court costs.

Harrogate solicitors set to expand with office in York

A Harrogate law firm is set to open a new office in York to meet growing demand from clients in the city.

Berwins plans to expand its regional footprint by opening an office in the newly-developed Guildhall. This will be the firm’s fifth office alongside Harrogate, Leeds, Sheffield and London.

Managing director, Paul Berwin, said:

“York is a natural fit for us. As a firm, we have a long track record of supporting businesses and individuals in the area and expanding our presence there will enable us to better serve their needs.”

“As well as supporting clients, committing to a physical office also enables us to fully play our part as a member of the city’s burgeoning business community. That dedication to caring for both client and community is at the heart of the way Berwins has operated since day one and will remain so as we continue to grow as a business.”

Berwins will support clients with a full range of legal advice from commercial matters to dispute resolution, family law to property.

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Rudding Park Hotel in Harrogate is launching a 10km multi-terrain race to raise money for the Queen’s platinum jubilee initiative to plant more trees.

The Rudding ParkRace, as it will be known, will take participants through 300 acres of parkland.

Profits from the race will be donated to The Queen’s Green Canopy, an initiative that encourages people to plant a tree in honour of the jubilee.

The race will be held on Tuesday, May 10 and the 18th century hotel will act as a backdrop for the finish line.

Simon Mackaness, owner of Rudding Park, said:

A Harrogate hospitality business has claimed the government has thrown the industry “under the bus” since the Omicron variant hit the country.

Peter Banks, managing director of Rudding Park Hotel and Spa, said his business had seen £100,000 worth of cancellations due to covid recently.

He blamed mixed messaging from government and called on Chancellor Rishi Sunak to offer more support to hospitality businesses.

Mr Banks told the Stray Ferret:

“The government’s lack of clarity has thrown the hospitality industry under the bus.

“They need to make a decision. They either come out with a clear message, go out or do not go out.

“I’m lucky that I have a wide enough base of business to draw upon, but there will be businesses that will struggle.”

Mr Banks added that most of his cancellations were corporate clients worried about the possibility of spreading covid among their employees.

He echoed calls from other hospitality firms across the country, which have urged Mr Sunak to offer more support, such as an extension to the VAT cut and business rates relief, to help the industry.

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Mr Banks said hospitality firms, especially those in city and town centres, “could do with some assistance”.

Sara Ferguson, chair of Harrogate Business Improvement District and owner of two local restaurants, said cancellation of Christmas parties was having a financial impact on Harrogate’s key hospitality sector.

She said:

“As soon the Prime Minister announced wearing masks in shops and on public transport was mandatory, hospitality industry trade began dropping away. And this was made worse with the work from home message.

“Christmas parties being cancelled at short notice is proving a financial nightmare, particularly as venues will have already ordered in the food and drink, and there’s no one taking these places.

“December is usually boom time for the hospitality trade, and many businesses rely on the takings from this month to see them through the quieter months of January and February.

“Sadly, for many this won’t be the case this year, and I fear that a number of businesses will be forced to close their doors come the new year.”

Ms Ferguson, who owns Sasso and Caffe Marconi, agreed that the industry needed support from Mr Sunak. She said:

“While there is no official lockdown yet, the message from politicians has resulted in the public shutting themselves away, and as a result there definitely needs to be some sort of financial support offered to the hospitality industry.”

David Simister, chief executive of Harrogate District Chamber of Commerce, said:

“Walking through town this lunchtime there were plenty of empty tables in pubs, bard and restaurants.

“Within hours of the Prime Minister announcing we all had to wear facemasks in shops and on buses and trains, businesses started cancelling their staff Christmas parties at hotels. And that is continuing at a pace.

“However, it’s not just the venues themselves who have lost vital revenue from food and drink sales, it’s the suppliers and staff who are out of pocket too.

“And come January, when ‘bounce back’ loans start to be repaid, I think we could see a lot of businesses in real trouble.

“The health of the economy is in a critical condition, and there needs to be some form of emergency financial aid for these businesses who are suffering through to no fault of their own.”

Chancellor urged to support hospitality

Yesterday, the chancellor cut short a trip to California after holding talks with hospitality firms via video link.

Mr Sunak has been under growing pressure to come up with support for hospitality as record covid numbers hammer takings.

Previous support offered to businesses, such as furlough, has already ended, while a 12.5% VAT cut is set to finish in March.

UK Hospitality, which represents firms across the country, has also called for business rates in the first quarter of 2022 to be deferred.

The government has not placed any restrictions on hospitality firms amid rising covid cases. However, Prime Minister Boris Johnson urged people on Wednesday to “think carefully” before socialising.

This column is written for The Stray Ferret by Peter Banks, the Managing Director of Rudding Park Hotel and Spa and Chairman of Harrogate Hospitality and Tourism Association

“I opened my eyes and realised it was all a dream….”

How many of us wrote a story that finished like that when we were at primary school? I know I did and I still remember with toe curling embarrassment how proud I was…..

When I look back on the last three months it does feel “otherworldly”, the first half of March when we weren’t affected at all, but we could feel the menace creeping  towards us, China, Italy, France, London, then us. Even the weather behaved itself, a beautiful spring. It almost felt like the Golden Summer of 1914 – the last hurrah before the world we knew was changed forever.

Sadly, this isn’t a dream, it is, to quote that dreadful new cliché, the new normal. This is now reality and we need to understand and manage it as well as possible.

Every day brings new challenges. If I can review a few of the most recent it will give you a feeling of a worms eye view from the sharp end of hospitality:

1.Track and Trace. The government has failed to create a system which tracks peoples movement. Therefore they have abdicated this responsibility to hospitality operators. We have to record everyone who comes into a pub or restaurant, contact details and time of arrival. I have had to introduce a “no track and trace, no beer” rule at our pub on the Holiday Park. Guests are very disgruntled at this invasion of their liberty, argue with us, abuse us and two guests even walked out as they “felt their rights were being threatened”. Please, it’s not our fault, we’re not being nosy, we are merely following the governments instructions and trying to help limit the spread of covid.

2. VAT reduction to 5% on accommodation and food in restaurants, cafes and pubs. On the surface a fantastic boost to the Hospitality industry as we will no longer be paying 20% tax on these items, just 5%. Why did Rishi take this sector specific action. The Government guidance states:

These changes are being brought in as an urgent response to the coronavirus (COVID-19) pandemic to support businesses severely affected by forced closures and social distancing measures.

I believe that he wanted to throw a lifeline to the Hospitality industry, however – how many of you, dear readers, are going to expect to have the discount passed on to you? From a straw poll I have taken – the vast majority of my guests will want a discount. Therefore this 15% VAT reduction does not help the Hospitality industry at all, we will have the same level of demand (just because it’s cheaper doesn’t mean that nervous people will go to the Pub), and we will merely pass 5% of a lower price onto the government. We will make exactly the same profit (or loss more likely!). So, a plea from me – if your local chippy has not dropped their price by £1.00, or your Hotel has not decreased your room rate by 15%, please don’t give the owner or manager a hard time.

Rishi deliberately made it sector specific to help that sector, not to put money in everyone’s pockets. If he’d wanted to do that he could merely have cut income tax or national insurance. I cannot state clearly enough, there will be many hospitality businesses that will not survive this winter, (today I heard that the iconic Yorke Arms is closing as a destination Restaurant). Please help them to keep as many staff employed as possible. Every time you ask for a discount you will be increasing the number of redundancies in that business.

You will still be paying the same price as before, It actually makes no difference to you. The government is just trying to ensure that the pub will still be open in April by allowing us to keep some more VAT.

3. £1000 for every furloughed worker still in employment on January 31 2021. This is a wonderful gift for many Hospitality operators who will need every scrap of financial help they can get next winter. However, what Rishi is asking us to do is continue employing a member of staff for the next six months rather than making redundancies and receive £1000 for taking that risk.

For a seriously damaged industry like hospitality that equation doesn’t stack up. Right now every operator that I know is making “clear, reasoned decisions to save as many jobs as possible”. That is a euphemism for having to make redundancies otherwise the business will not survive. Some sectors have increased profitability in this crisis, supermarkets, logistics, some manufacturing, yet they will also receive this boon. A sector specific extension to the Furlough scheme would have been better, the money could then have gone towards helping Hospitality through to next Spring when the good times will return (I hope!).

These examples are not dreams, they look fantastical, but they are reality. Six months ago 5% VAT on accommodation was laughable.  These keep me and my fellow Hospitality leaders awake at night, trying to unscramble meanings and the future from our very cloudy crystal balls. We reopen Rudding Park Hotel (Accommodation and Restaurant only) on Monday 13^th July and I pray that I have made the right decisions and chosen the correct path.

The great news is that we are open, we have taken advantage of all of the government schemes, I have a fantastic team who have supported me through every challenge and we will be up, fighting and winning next spring when the good times come back.

We have to accept that the rules and mores that we used to work to have changed absolutely, and only those businesses that change will survive. It doesn’t matter how big and powerful you are, If you do not change you will become extinct.

The past three months has undoubtedly been the biggest leadership challenge of my  35 year career. The world has been fundamentally changed, and in my darker moments I wonder if I will ever be the same leader as I was before. That innocence of early March feels like it happened to a different person.

To quote LP Hartley in “The Go-Between” – “The past is a foreign country; they do things differently there…”

We all look forward to welcoming you back to Rudding Park, and do what we enjoy, caring and looking after our guests. See you soon!

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This column has been written for The Stray Ferret by the Managing Director of Rudding Park Hotel and Spa in Harrogate, Peter Banks:   

I am an hotelier. Sadly, it defines my existence. For 35 years I have worked in, or managed, organisations that provide hospitality and welcome guests 24 hours a day, 365 days a year. I am part of the industry that never sleeps. Until now. The “clang” when I closed the gates was both literal and metaphorical.

Suddenly we have no guests, no staff, no reason to get out of bed. To say I feel rootless is an understatement. Strange times indeed.

The view of the pandemic from the Hospitality industry has been in five very distinct periods:

The first was the week when Boris told everyone not to go to the pub and restaurants, but gave us no support. In that week it is estimated that 250,000 hospitality jobs were lost. This was the worst five days in my career. We’ve built Rudding over 24 years, and in 24 hours it all came crashing down.

The second period was one of euphoria, when that wonderful Mr Rishi Sunak (I love him and want his babies!) announced the furlough scheme that saved so many hospitality jobs while the scheme lasts.

The third was one of acceptance and hard work, only 12 of us were not furloughed. We tried to understand how furlough worked, we closed the hotel, turned off all appliances, moved all the furniture, emptied freezers (how much vanilla ice cream does one operation need across five kitchens?) and dealt with a barrage of phone calls from guests who were trying to process the impact on their plans. One guest wanted to know what had happened to his bottle of gin that he had won as a prize in November and left at the Hotel. (yes – really!)

The fourth was settling in to the new normal; zoom meetings, moving bookings, remote working, and starting to understand the financial damage this has done to our industry. We sell serviced space, if we can’t sell that space it is exactly the same as a manufacturer having a warehouse fire and all of his stock going up in flames. Make no mistake, there will be many hospitality businesses (primarily stand alone restaurants), that will not reopen. The high street will be changed for good.

The fifth, and current, is where are trying to reimagine the Hotel of the future, with social distance built in, How welcome will guests feel going to a Perspex screen reception, ordering on an App rather than to a person, less service staff in the restaurant, how do you socially distance in a Kitchen,  booking slots in the steam room, additional and visible cleaning, temperature checks on staff and guests when walking through the door, your barman wearing a mask, 72 hours between hotel room occupancy, a cashless society, no flags on the golf course, no loo blocks open on the holiday park, what will our revenues be like….. The list is never ending and some will come true and some won’t – but the hospitality world that I have known will be turned on its’ head.

For an industry that only exists to facilitate social interaction, discouraging social interaction is against the very core of our being. We thrive on providing “hands on” personal service, and this will not be possible.

When this is all over, and we emerge from our caves, shaking our heads and wondering if it was all a bad dream, please go to your local restaurant, pub, hotel, golf course, holiday park or spa and give them your support. As Hoteliers and service professionals we need to look after people and make people feel happy. It’s why we do our job and it’s what we’re missing dreadfully.

As we say in Hospitality before a particularly difficult service –“I’ll see you on the other side”!

The night Peter closed the gates of Rudding Park