A village doctors’ surgery near Harrogate is to temporarily close on afternoons due to “staff issues”.

The Killinghall practice is one of three operated by Moss Healthcare Harrogate, which also has sites on King’s Road in Harrogate and in Jennyfields.

It announced on social media the practice on Ripon Road in Killinghall would be affected from next week. It said:

“Please can all patients note that due to staffing issues, from Tuesday 30 May we will be having to temporarily close our Killinghall branch site in the afternoon from 1pm onwards.

“During this time, if you need any assistance then please call: 01423 560261 or visit our King’s Road or Jennyfield Health Centre sites.

“We apologise for any inconvenience caused.”

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A control room monitoring more than 200 CCTV cameras in the Harrogate district has not been manned at times over the last year due to staff shortages.

The control room, run by Harrogate Borough Council, oversees cameras operating 24 hours a day in Harrogate, Ripon and Knaresborough.

Control room staff are able to respond to police reports and track suspicious activity. Police can buy the footage to use as evidence in pursuing crimes.

Julia Stack, community safety and CCTV manager at the council, was asked by Councillor Victoria Oldham at a meeting of the council’s overview and scrutiny commission this week whether the room needed to be staffed.

Ms Stack replied the priority was to “man that service for 24 hours a day”, adding:

“I will be honest,. We have had some challenging issues in terms of recruitment within the last 12 months so there have been times when we have been unable to have the staff there but the cameras will be recording.”

Ms Stack added the team was now “almost at full complement of staff”.

Cllr Oldham, a Conservative who represents Washburn, replied:

“I’m aware of two incidents last week when it wasn’t manned and one of them could have been very embarrassing.”

Julia Stack speaking at the meeting

Ms Stack said the service worked closely with police but added:

“There’s always the risk we may be dealing with one location and there may be something happening in another one. That is down unfortunately to consistent funding cuts to the service.”

The long-term future of the service when Harrogate Borough Council is abolished at the end of this month and North Yorkshire Council takes over is unclear.

Scarborough and Northallerton also have CCTV control rooms in the county and Ms Stack the service overall was inconsistent and would be reviewed.

Cllr Windass speaking at the meeting

Councillor Robert Windass, a Conservative who represents Boroughbridge, said Boroughbridge had been “kicked out” of Harrogate Borough Council’s CCTV monitoring system years ago.

Cllr Windass said Boroughbridge Town Council now provided CCTV and, unlike Harrogate Borough Council, did not charge the police for accessing it. He said:

“If the police request footage for any crimes there is absolutely no charge because we consider it a valuable service we should provide and support to the police.”

Cllr Mike Chambers, the Conservative Cabinet member for housing and safer communities, replied:

“I agree it is a service that is valuable to the police. But we have a control room that has staff. If we don’t levy charges as many other departments within this council do then how do we pay for the staff?”

CCTV overlooking Harrogate’s Royal Hall

‘Limited resources’

After the meeting, the Stray Ferret asked Harrogate Borough Council about the control room staff situation and what will happen to the service when the council is abolished in four weeks.

A council spokesperson said:

“Our CCTV control room is in Harrogate and has five operators and one CCTV and business crime operations officer, as well as a small pool of casual staff who work alongside full-time officers, who are responsible for surveillance of cameras covering Knaresborough, Harrogate, Ripon and council buildings.

“They also undertake reviews and produce evidence for the police and other third parties, operate a RadioLink service and support a business crime partnership.

“Like ourselves, North Yorkshire Police have limited resources and even if the control room report an incident to the police, there is no guarantee that they are always in a position to respond straight away. Therefore, we ensure cameras record 24-hours a day, 365 days a year so that our staff can aim to get the best evidence to assist with any incidents.

“Closures are kept to a minimum and shifts are extended with staff work overtime to ensure sufficient support for the CCTV control room.

“In recent months, we have seen a limited number of applicants to the roles available. And once appointed, each post is subject to police vetting which takes times to be thoroughly carried out, followed by a two-month training period.

“However, we can confirm that two new appointments have recently been made.

“From 1 April there will be no change to the service.”

Two Harrogate charities have joined forces to host a care recruitment event in Harrogate town centre today.

Staff from Disability Action Yorkshire and The Avalon Group will be answering questions at the Everyman Cinema from 11am until 1:30pm, discussing the work they do and the roles currently available.

The recruitment drive comes as North Yorkshire suffers from a shortage of care workers, with over 1,000 estimated vacancies in the sector across the county on any given day.

Disability Action North Yorkshire operates a care home on Claro Road in Harrogate and has a training centre in Hornbeam Park, providing services for disabled people to live their lives fully.

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Jackie Snape, Disability Action Yorkshire’s chief executive said:

“As two Harrogate-based charities operating in similar fields, we’ve decided to partner for this social care recruitment event.

“For those considering a career in social care, this will be an ideal opportunity to find out about the importance of this sector, what we as individual charities do, and the jobs that are currently available.”

The Avalon Group works across the north of England to support anyone who needs additional care and support, including those with dementia, learning or physical disabilities, mental health difficulties and more.

Yorkshire Ambulance Service has recruited 40 military personnel to offer additional support as it experiences “operational pressures” during the pandemic.

The service said as a result of the Omicron variant it is facing rising numbers of staff going into isolation and calls for help from the public.

This has forced the service to redeploy remaining staff to frontline services and bring in military support for less urgent jobs.

The 40 military personal will be working alongside paramedics to attend minor cases and assist with hospital transfers and discharges.

Nick Smith, executive director of operations, said:

“As part of our resilience planning, we have always had the option of making a request to the military for help and we have now asked for that assistance.

“We will be able to use military personnel to work alongside our staff, enabling us to support patients and get people the treatment they need sooner. This, in turn, will free up our staff to attend to serious and life-threatening cases.”

The new recruits will begin training with the ambulance service next week and are expected to start working with patients within a fortnight.

They will receive training in driving ambulances, manual handling, kit familiarisation and basic life support.

The service has insisted it is still “fully operational” and said it expects the military will assist paramedics for a “number of weeks”.

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The ambulance service is also temporarily suspending some non-emergency transport to general outpatient appointments.

It will, however, continue to offer transport to patients receiving life-saving treatment, such as renal dialysis or chemotherapy, treatment for covid, those being discharged or admitted to hospital or transferred between hospital sites.

A cafe in Harrogate has been forced to close its doors temporarily due a shortage of staff.

Staff at Caffé Nero, on the corner of Cambridge Street and Station Parade, posted a notice in the door this morning to explain why it would not be opening.

This closure highlights the ongoing recruitment crisis in the hospitality sector, which has forced many restaurants and cafes to reduce services.

The Stray Ferret asked the head office of Caffé Nero when the site would reopen. A spokesperson said it would be open “as soon as possible.”

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Meanwhile the notice in the door points customers to the second Caffé Nero site in town, which is a short walk away on Cambridge Crescent.

A spokesperson for Caffé Nero said:

“The store you’re referring to is only temporarily closed due to staff availability and will reopen as soon as possible.

“The larger store two minutes away at Cambridge Crescent is open as usual and trading normally.”

Care staff shortages in North Yorkshire have reached a “critical” stage and are only likely to worsen when compulsory covid vaccines come into force on November 11, a council boss has warned.

Justine Brooksbank, assistant chief executive at North Yorkshire County Council, said 252 workers have yet to receive a first vaccine dose and some staff in the already depleted workforce had now begun the process of leaving.

She said 13 staff have served notice to leave, while three have been redeployed and a further 12 are awaiting clinical exemption.

However, Ms Brooksbank added redeployment into other areas such as health services is “proving difficult” as the government has recently ended a consultation on compulsory vaccines for these workers as well as care staff.

She said: 

“This situation is likely to worsen the already critical staffing shortages across the county’s care sector.

“Adult social care is vitally important to our residents and we are pulling out all the stops to support the sector in every way possible during current challenges.

“We have done everything possible to communicate with all our care staff about the benefits of covid vaccination and to assuage any fears they may have.

“The county council along with other care providers as well as national government are next month launching a robust recruitment campaign in order to address the significant and growing pressures in the care system.”

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Nationwide staff shortages have led to warnings from England’s care watchdog that there will be a “tsunami” of people without the care they need this winter unless action is taken.

The Care Quality Commission said in a recent report that staff are “exhausted and depleted” and that immediate action is needed to address the problem.

On Thursday, the government announced an extra £162.5 million to boost the adult social care workforce.

This is in addition to £5.4 billion earmarked for social care over the next three years from the government’s health and social care levy, which already includes £500 million to be spent on the workforce.

Compulsory vaccines for all health workers?

Meanwhile, the health secretary Sajid Javid said on Monday he was “leaning towards” making covid vaccines compulsory for health workers.

It is estimated around 100,000 NHS staff nationally have yet to get their first jab following the recent consultation into the matter.

At Harrogate hospital, around 350 frontline staff have not been fully vaccinated – representing just under 10% of the 3,598-strong workforce.

Dr Jacqueline Andrews, executive medical director at the Harrogate and District NHS Foundation Trust, previously said staff were being encouraged to take up the vaccine and that managers were speaking with these workers about their concerns.

She said: 

“We have encouraged and supported all our staff to be fully vaccinated against covid to keep themselves, their families, fellow colleagues and patients safe and improve our organisational resilience over what is likely to be a challenging winter.”