Businesses hit as power cuts strike Harrogate yet again

Businesses in the centre of Harrogate have been affected once again by power cuts this week.

James Street, Princess Street, Prospect Crescent and parts of Cambridge Street have all suffered outages.

Some shops have had to temporarily close while others told the Stray Ferret they have had issues with their tills, shutters, phone lines, lighting and internet.

This is not the first time the Streets have been left without power. In March, James Street was left without power for a week when Northern Powergrid found “a fault on the underground low voltage cable, resulting in a blown fuse”.

Princess Street and one side of James Street were affected on Tuesday (May 21) with Halifax, FatFace, White Stuff, Hobbs and others all forced to close.

Northern Powergrid said in response to Tuesday’s outage:

“At 08:47 am on Tuesday, May 21 we were alerted to a power cut affecting the James Street and Princess Street areas of Harrogate. Our engineers attended the area at 9am and located an underground low voltage fault.

“This was resolved and power was restored at 2:45 am on Wednesday 22 May. We continue to closely monitor any previous interruptions in our areas and work quickly to resolve any faults on our network.

“We’d like to thank our customers for their patience while our engineers worked safely to repair the fault and re-connect power.”

Yesterday, (May 23) the opposite side to those shops affected earlier in the week on James Street and Prospect Crescent were affected from the early hours of the morning until 4.30pm.

Emergency dentist left unable to treat patients

Dr Shoreh Ghasmi owner of The Harrogate Clinic

Dr Shoreh Ghasmi, owner of The Harrogate Dentist, was once again badly affected by the loss of power. The clinic, which provides 24-hour emergency care, was without light, access to medical records and dental machinery all day, meaning it was unable to treat patients.

She began a root canal surgery at 6.30am and numbed the patient’s mouth. At 7.28am, mid-way through the procedure the power shut off, leaving Dr Ghasmi and her patient panicked in the dark when her tools stopped working.

In March, Dr Ghasmi experienced the same problem when she was left unable to treat an emergency patient with a fractured tooth. After the initial power cuts she was told a generator had been installed and she was highly unlikely to have another power cut.

Yet four months later the clinic was thrown into the same position and Northern Powergrid had acted “nonchalantly” about the issue, she claimed.

Dr Ghasmi said:

“I cannot emphasise how much pressure the power cuts put on the clinic. They (Northern Powergrid) don’t realise how serious this is. It can’t go on, not when it is seriously affecting people’s health.

“I understand mistakes are made but when healthcare is on the line something needs to be done. They just told me ‘no one else has reported an issue’, but we are open 24 hours and need to help our patients. When it happens, I just go numb, and I feel helpless because I can’t help my patients. We are an emergency dentist, so people come to us because they are in such pain.”

James Street

Yvonne Nightingale, general manager of jewellers Ogden of Harrogate, said the power cuts have had “a horrendous knock-on effect” on the business. The power outage meant that the shop was unable to open and the intruder alarm was activated as a result of intermittent power.

Ms Nightingale added that the alarm activated smoke detectors, which someone witnessed and called the emergency services.

The fire services outside Ogden on James Street on Thursday.

Their neighbours Cornish Bakery Harrogate were also badly affected, losing a day of trade and forced to waste pre-prepared food. Hotel Chocolat and Sainsbury’s Local were also affected, with no power to their fridges.

Emel Rasit, manager of Crew Clothing, said:

“This is now the fifth or sixth time it has happened, it is very frustrating at this point and it has now meant the figures for this week will be a struggle.”

Manager of Crew Clothing Harrogate, Emel Rasit (left) with colleague Jack.

Northern Powergrid told The Stray Ferret today:

“On Thursday 23 May, we were alerted to a power cut affecting the James Street area of Harrogate. I can confirm that we have had an ongoing intermittent low voltage fault in this area, which has now been located and repaired.

“This type of fault can cause long duration issues, however we had six members of staff on site within three hours to ensure work was completed and power was restored as quickly as possible. All local properties and businesses were visited by our onsite engineer at the time and provided updates.”

“We do have some follow up work to complete following the repair, however all properties potentially affected will receive prior notice of excavation and we do not expect that supply will be interrupted.

Cornish Bakery Harrogate and Ogden of Harrogate closed due to power cuts

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