Honour for Harrogate’s fundraising traffic officer

Sergeant Paul Cording is delighted yet slightly baffled to have been recognised in the King’s Birthday Honours list.

The roads policing officer, who is based in Harrogate, has received a British Empire Medal for services to policing.

He told the Stray Ferret:

“It’s a bit bonkers.

“I’m just doing my job and none of us in the emergency services do anything for recognition. We joined because we want to make a difference.”

He has known about the award for around a month, having received a letter “on His Majesty’s service”. Sgt Cording said:

“My wife was working at home and was on some sort of probably very important Teams call and I was just standing with this letter in my hand, shaking.”

After his wife ended the call, Sgt Cording said “it got a bit emotional” as he told her what the letter contained.

Until last night, she was the only person he had told about the award, for which he was nominated by the chief constable’s office.

Sgt Cording has been with North Yorkshire Police since the start of his career in 2001, moving into roads policing in 2010.

Leading a team of roads policing officers, he has become well-known for tweeting from the scene of collisions and sharing results from arrests.

He views that work as part of his role, saying:

“I do the easy bit and share results. I’m very lucky to have a lot of people following and supporting us on social media.

“It definitely humanises what we do and takes away that image of traffic cops hiding behind a bush with a speed camera.”

Sgt Cording and his team also feature regularly on Channel 5’s Traffic Cops, filmed across the region.

Agreeing to be on national TV was a step up from being on Twitter, but soon became second nature – and he believes has been another positive move in humanising the police. He said:

“I was a bit worried to start with, but it becomes normal. It’s a cliche, but you forget the cameras are there.

“There’s the odd person who will play up to the camera, but the majority of people, if they’ve done something wrong, the last thing they want to do is look an idiot on national telly. The majority behave as I would expect.”


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Sgt Cording’s BEM is not just for his professional service to North Yorkshire Police, however.

It also recognises his charity work: the many challenges he has taken on to raise money for road safety organisations and other good causes.

He has completed the Marathon des Sables, the Great North Run, and other half-marathons over the last 15 years.

Earlier this year, Sgt Cording decided to cover 325km in just a week reflecting the 325 people killed or seriously injured on the roads of North Yorkshire in 2021.

It is the most recent in a string of fundraisers for charities including RoadPeace, Brake and Road Safety Talks, run by Lauren Doherty, who was left paralysed after being hit by a car while walking home when she was just a teenager.

She now shares her story with school children, emphasising the need to be careful at all times and describing the impact of her decision to cross a road at the wrong moment – not just on her, but on everyone around her.

Motivation

Lauren helped to put together the nomination for Sgt Cording’s BEM, along with other people he has worked closely with over recent years.

He says supporting charities like Lauren’s is a continuation of the work he and his team do every day:

“I get my drive from doing my bit for families at their lowest ebb. In this role, I’m not always dealing with drunken idiots. I get to see people who need support because their world has just fallen apart.

“That dovetails nicely into the charity side of things. We deal with the front end of the collision. These people whose lives have just been shattered need support going forward too.”

There are personal reasons for some of his fundraising as well.

Over the last five years, four officers in North Yorkshire Police have taken their own lives, including Mick “Aky” Atkinson. Sgt Cording has been a regular participant in the Tour de Aky cycle ride in his memory

Sgt Cording recognises the challenges police officers can have in dealing with some of the harrowing scenes they face at work.

For him, as well as raising money, exercise is a way to maintain good mental health, getting out into nature and taking time away from his day job and his social media account.

There will be no getting away from the many messages he’ll be receiving today though, after the honours list was published last night.

On shift from 7am, he’s expecting to be providing the cakes for the team to mark the occasion. A date at Buckingham Palace awaits in the coming weeks.

Until then, it’s business as usual.

All Creatures star pokes fun at Harrogate station’s ‘harassing’ staircase

All Creatures Great and Small star Samuel West has poked fun at the number of brightly coloured warnings that greet commuters at Harrogate train station.

People using the stairs to cross platforms are greeted by a raft of brightly coloured messages imploring them to do everything from use the handrails to keep to the left.

West, who plays Siegfried Farnon in the Channel 5 remake of the drama series about vets, expressed his sensory overload on social media after a recent visit to the station.

The actor and narrator tweeted to his 104,000 followers:

https://twitter.com/exitthelemming/status/1642619635194372100

The post has attracted 4,500 likes and 249 retweets.

One person replied that it looked like a “seriously bossy set of steps” while another described it as “a sensory nightmare”.

Somebody else said:

“A frustrated copywriter finally given a platform… so to speak!”

Several commented they would be too worried about tripping to read all the messages.

A spokesperson for rail operator Northern said:

“We carry out regular inspections of the stations across our network and we’ll certainly take this into consideration.”


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Harrogate council leader asks for apology from victim of employee’s Twitter abuse

The Conservative leader of Harrogate Borough Council has called for an apology from a Liberal Democrat councillor who was a victim of offensive tweets sent by a disgraced council employee.

It follows the Stray Ferret’s revelation that an anonymous Twitter account posting abusive messages about Cllr Matthew Webber, among others, was run by the council’s head of parking services, Steve Rogers.

Mr Rogers resigned this morning with immediate effect – but a hostile email exchange on Wednesday reveals tension at the council as it attempted to deal with his actions.

The extraordinary message, seen by the Stray Ferret, was sent by Cllr Richard Cooper to Cllr Webber, copying in all councillors, the chief executive – and Mr Rogers, the very person who had been responsible for the abuse and was under investigation at the time.

It led to the council’s chief executive being forced to step in and call for silence on the issue.

Cllr Cooper wrote:

“I don’t read the Stray Ferret but a friend highlighted the article yesterday where you were quoted having complained to the chief executive about the Twitter account of a council employee calling for action and describing how a post about you had been upsetting.

“I sympathise. As many know I used to have a Twitter account but I came off because of the endless abuse I received.

“For some reason I find social media abuse far more hurtful than emails or phone calls. It is so easy for these keyboard warriors to type their anonymous bile late at night and cause hurt and upset.”

Cllr Cooper went on to mention he was aware of Cllr Webber’s complaint to the council’s chief executive, Wallace Sampson, and said he would not comment on that because he sits on the HR committee, which would have dealt with Mr Rogers had he not resigned.

Cllr Cooper pointed out in the email that Cllr Webber followed two accounts which he said were “dedicated to abusing” and “ridiculing” him. He appears to draw comparison between Cllr Webber following the accounts and Mr Rogers’ actions on his ChippyGlory account.

He added:

“Clearly if, as you state, Mr Rogers’ actions on his Twitter account bring the council into disrepute then the same could apply to your actions in following accounts clearly and specifically designed to insult and degrade me.

“I hope you will considering apologising and stop following those accounts and any others that I haven’t spotted that seek to demean, ridicule and insult local politicians.”

As well as copying Mr Rogers, Cllr Cooper sent the email to all 38 Harrogate borough councillors and chief executive Wallace Sampson.

Cllr Cooper said he did this “for transparency’s sake”, saying Mr Rogers should be aware of the correspondence. The full email from Cllr Cooper is below.

Richard Cooper's email to Matthew Webber


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The Stray Ferret contacted Cllr Webber about Cllr Cooper’s email.

He said he did not want to comment any further on Mr Rogers, but he was considering making a complaint to the council’s standards committee about the council leader’s email.

He said he had never tweeted anything abusive in his life and found the comparison to be “completely inappropriate”.

He added:

“I was shocked and disappointed with the tone and the inference that I’m as bad as Steve Rogers.”

Less than two hours later on Wednesday, the council’s chief executive, Wallace Sampson, sent a firm email instructing councillors to stop all communications about the situation.

Following the article about Mr Rogers’ tweets on the Stray Ferret this week, Liberal Democrat leader Cllr Pat Marsh had called for the council employee to be dismissed, while fellow Lib Dem Cllr Chris Aldred asked for him to have supervision responsibilities for female staff members to be removed, and Conservative Cllr Nick Brown said he should be suspended while an investigation took place.

Referring to these statements and Cllr Cooper’s email, Mr Sampson wrote to all councillors to remind them of the need for the council’s HR processes to be followed. He added:

“I am therefore writing to all councillors to make clear that any further public comment or communication regarding this matter must cease with immediate effect, as such actions could be prejudicial to ensuring a fair and transparent process as the investigation takes its course.

“To be calling for the dismissal of an officer prior to an investigation considering the breach of policy is at risk of pre-determination.”

Mr Rogers has not posted from his Twitter account since the story was published earlier this week. He apologised for what he had previously posted and said he had “changed his persona over recent months”.

The Stray Ferret contact both Harrogate Borough Council and Cllr Richard Cooper for a comment on the situation. Neither has responded to our request.

Harrogate councillor calls for officer to be sacked over abusive Twitter account

The leader of Harrogate and Knaresborough’s Liberal Democrats has called for the dismissal of a senior council officer after the Stray Ferret revealed yesterday he was behind an anonymous, abusive Twitter account.

Steve Rogers, Harrogate Borough Council’s parking enforcement manager, used the handle @ChippyGlory to send abusive and obscene tweets -— many directed at Liberal Democrat councillors.

Pat Marsh says she will be raising the issue as a matter of urgency with the council’s chief executive, Wallace Sampson, at a meeting tomorrow.

Cllr Marsh says the revelation that the tweets came from a council officer are deeply unsettling.

“”I am deeply, deeply concerned. The tweets I have seen are deeply offensive. How’s he got away with it without other people knowing it was him?

“I need to know what process he is undergoing. He can’t be in the role he is in. He has lost trust from all sides. Isn’t this instant dismissal?

“This has damaged the relationship councillors have with officers. You start to become concerned – it might be one rogue person but you don’t know.

“It raises issues of whether there is a toxic culture at the council – it is very unsettling. We have got to have a relationship of trust between councillors and officers. “

Many of Mr Rogers tweets were sexist and some explicit and obscene towards women.

Cllr Marsh, said she is angry that Mr Rogers has been tweeting for so long and will asking the council to take the following action:

In yesterday’s report, the Stray Ferret published a particularly abusive tweet Mr Rogers posted about the New Park Liberal Democrat councillor Matthew Webber.  It was done with the consent of Cllr Webber to illustrate the nature of @ChippyGlory’s posts.

Cllr Marsh paid tribute to Cllr Webber and said he was brave to agree to the tweet being published:

“It impacts on people hugely – Matthew Webber has had a difficult year with the loss of his father. His tweets were personal – it is not acceptable.

“It was very brave of him to let the Stray Ferret show the tweet about him. We will give him every support at this time. It is totally, totally unacceptable.

“To have this thrust out into the public arena is not acceptable – let alone if it’s done an officer of the council.”

She added that Cllrs Philip Broadbank and Chris Aldred who were also targeted by Mr Rogers have given years of service to the town of Harrogate:

“Philip has given more than 40 years service to this town. Chris has also worked very hard and I feel really angry on their behalf.”


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Conservative councillor Nick Brown who was also the subject of Mr Rogers’ derogatory tweets has called for his immediate suspension whilst the council investigates him.

“I am totally opposed to anonymous twitter accounts – it is a cowardly thing to do.

“I think he needs help, as do his 146 followers.

“What he is doing is totally obnoxious and he should be suspended immediately until a full investigation is completed.”

The Stray Ferret will ask the council for a response to the councillors’ demands.

Yesterday a spokesperson said:

“The council will consider any concerns in relation to the conduct of any of its officers and where appropriate investigate the matter in accordance with its policies and procedures.

“The council will not be commenting further at this time.”

EXCLUSIVE: Senior Harrogate council officer’s abusive and obscene Twitter account

A senior Harrogate Borough Council officer has been using an anonymous Twitter account to insult councillors and send abusive, obscene and misogynistic tweets.

@ChippyGlory is an account with 146 followers. We have established it is run by Steve Rogers, Harrogate Borough Council’s parking enforcement manager.

The Stray Ferret has been tracking the @ChippyGlory account for two years after being told from a source that it was run by a council manager.

Mr Rogers holds a senior position at the council yet his tweets are strongly in breach of the local authority’s own social media policy.

His most offensive tweets are often deleted soon after posting but we have recorded many of them.

In the following section, we have taken the decision to publish a small number of Mr Rogers’ tweets to demonstrate the nature of them. Please be aware the following content is offensive and explicit. 

Offensive Tweets

Mr Rogers has published numerous offensive tweets about councillors from across the political spectrum.

Several of Mr Rogers’ tweets have been directed at the Liberal Democrat councillor for New Park, Matthew Webber.

Cllr Webber has given us his consent to show this tweet.

Cllr Webber said it was upsetting to see the tweet about him.

He told us:

“I’m offended and I will be contacting the chief executive asking for action to be taken. It brings disrepute to the council.”

Some of Mr Rogers’ most misogynistic and obscene tweets are targeted at Carrie Johnson, wife of the former Prime Minister Boris Johnson.

Mr Rogers has posted several sexist tweets about Harrogate Residents Association’s Anna McIntee, giving her the nickname ‘Barbie’.

Following the Sarah Everard case last year, Mr Rogers tweeted the following message to a serving police officer:

Attacking councillors:  

Despite being a public servant employed by the council, Mr Rogers has frequently published tweets attacking or mocking councillors.

After a council planning committee meeting last year @ChippyGlory tweeted “It’s always great to see Tories kicking Tories” and following the recent council elections he referred to the Conservatives as “Tory scum”.

He recently tweeted about North Yorkshire County Council’s Conservative executive member for highways Cllr Keane Duncan.

Mr Rogers is responsible for parking enforcement which gives him an active role Harrogate. Yet as ChippyGlory he has posted derogatory tweets about many well known figures in the town such as former Christmas market organiser and rail campaigner, Brian Dunsby.

One person who did not want to be named, but had a high profile role in Harrogate and was the subject of Mr Rogers’ abusive tweets, has told the Stray Ferret of the hugely detrimental impact they had on their mental health.

Mr Rogers tweeted this in an exchange on pedestrianisation about William Woods, Robert Ogden and Bob Kennedy – all well known, long-standing independent retailers:

Council’s social media policy

 As the anonymous ChippyGlory, Mr Rogers has had regular non-offensive exchanges with the council’s Twitter feed on various issues.

The Stray Ferret has obtained a copy of the council’s social media policy. It applies to all council employees using social media either in a business or personal capacity.

It says:

Do not post anything (including text, photographs or videos) that your colleagues, councillors, customers, clients, business partners, suppliers, vendors or other stakeholders would find offensive, including discriminatory comments, insults or obscenity.”

It warns that any breach of the policy may result in disciplinary action up to and including dismissal.

Mr Rogers has said he is sorry for his actions. When contacted by the Stray Ferret he told us:

“I regret any offence that I may have caused. I would like to think I have moderated my persona over recent months.

“I apologise for my previous behaviour.”

We asked the council for a comment and if anyone knew that Mr Rogers was behind the ChippyGlory account.

A council spokesperson said;

“The council will consider any concerns in relation to the conduct of any of its officers and where appropriate investigate the matter in accordance with its policies and procedures.

“The council will not be commenting further at this time.”


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Twitter backlash against police social media changes

North Yorkshire Police has faced a Twitter backlash after it announced restrictions on officers’ social media accounts.

The move will see people encourage to follow centralised accounts rather than those of individual officers.

As part of the changes, Harrogate traffic sergeant Paul Cording and Harrogate traffic constable David Minto, who between them have more than 20,000 Twitter followers, expect to be asked to close their accounts and post on one of eight area accounts run by North Yorkshire Police.

The area accounts will post updates on appeals, safety information and court results rather than the current blend of personal and professional updates from life on the frontline.

A police question and answer session today about the changes under the hashtag #AskNYorksPolice saw criticism of the move.

Some said tweets from a corporate account would be less personal while others asked whether officers would require approval to share posts.


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One poster, Gary Silvester, said:

“I’m sorry I just don’t see how it can be as personal as individual accounts as that’s what I and many others enjoy. I’m a big supporter of the police. 

“Will individuals tweets have to be approved? This whole policy strikes me that you don’t trust the officers completely.”

Social media posts will not need to be approved, the accts will still be run by local teams. We absolutely trust our officers, this is about improving service & responsiveness to the public through social media & giving people a place to find content more easily #AskNYorksPolice https://t.co/veJTO3yFqX

— North Yorkshire Police (@NYorksPolice) March 31, 2021

Another person, Jacqui Stephenson tweeted:

“Given the amount of stations being closed, surely it’s better that individual officers build up the rapport with their local communities using social media. 

“A lot of your officers use social media responsibly and engage with the public.

“I’ve often learned a lot from reading the Twitter feed of individual officers. It gives a real insight as to what they are facing as well as showing that they are human beings as well. Using the bland corporate accounts takes that away.”

But police defended the decision and said officers would continue to build a rapport with the public.

The force added officers’ social media content would not require approval and that the move was about “improving the service and responsiveness” to the public.

Sergeant Cording shared two videos explaining his views on the change.

He said while personal accounts have not been asked to be deleted yet, they will be “sometime in the future”.

Morning everyone, on leave at the moment but just wanted to give you my take on the changes to the @NYorksPolice social media policy 1/2 pic.twitter.com/lFXPqinmb1

— Sgt Paul Cording BEM (@OscarRomeo1268) March 31, 2021

Sergeant Cording added that he understood the decision the police had made, but was “disappointed”.

The new measures have also been met with concern from candidates to be North Yorkshire’s next police, fire and crime commissioner.

James Barker, Liberal Democrat candidate for the role, said the police needed to “rethink” its decision. He said:

“Residents value the localised information that is made available via these social media channels and I really can’t understand the thinking that has led to these being scrapped.”

He also expressed concerns about North Yorkshire Police’s recent introduction of a service-level statement setting out how it responds to media requests.

The statement says it will not respond to media requests for information relating to incidents on which an article has been posted on its website.

Mr Barker said:

“The local media plays a crucial role in sharing trusted information of genuine interest to residents. They could be a real asset to the police in getting important information to local communities who already get their news through established print, online, radio and TV channels. It seems like an own goal by the police that could see them distance themselves from local communities.

“If elected, I will review the operation of the current ‘service-level statement’ and will start by engaging with the local media to explore how we can work together better for the benefit of our communities.”

Independent candidate Keith Tordoff said:

“The closure of individual police officers’ official social media accounts is, I believe, bad for public relations.

“The new accounts until we see how they operate at this point sound rather corporate. I also recognise that the officers’ accounts as they had operated could lead to security breaches, Officer safety and possible promotion of businesses which had needed addressing.

“The officers’ official accounts with directives and supervision of them would have continued to be great for police, public relations and community engagement. The accounts were clearly very popular with the public going by the people commenting against the closure of them.
“If elected, I would look to review the decision.”

The Stray Ferret has approached the Conservative and Labour candidates for comment.

North Yorkshire’s Police Fire and Crime Commissioner election will take place on May 6.

Harrogate police officers face social media restrictions

North Yorkshire Police is imposing restrictions on officers’ social media accounts that will prevent them posting directly to the public.

The move will have implications for the popular Twitter accounts of Harrogate traffic sergeant Paul Cording and Harrogate traffic constable David Minto, who between them have more than 20,000 followers.

Their tales of life on the road include live traffic updates from accident scenes and details of motoring offences.

But soon they will be unable to post directly to Twitter under their police names.

North Yorkshire Police is centralising its approach to social media by encouraging people to follow its official accounts, rather than those of individual officers.

Officers can still post under their names provided their messages go through official channels first.

Another spot by @NypAnpr and @TC174_NYP & my @NYorksRPG team stop this vehicle near #AllertonPark Driver tests positive for #Cocaine & is arrested. I assisted with bloods in custody & they will be sent to @RSSS_DianeFair for analysis #Fatal4 pic.twitter.com/4NxBO3hYGO

— Sgt Paul Cording BEM (@OscarRomeo1268) March 21, 2021

https://twitter.com/TC174_NYP/status/1372328691338985474

A North Yorkshire Police spokesperson told the Stray Ferret:

“We are reducing our accounts to make it easier for our communities to find the latest updates from North Yorkshire Police and what is happening in their area, as well as enabling us to respond to the issues that matter to those communities more quickly and effectively.

“The changes are not banning anyone from social media. The many officers and staff who already post and share fantastic social media content will move to posting that content across our force wide and district accounts. Some have already started doing this.

“If they wish to they will be able to give their name so the public still know who is the voice behind the post as we know how much their personalities are valued by our communities.”

Sgt Cording told the Stray Ferret he was aware changes are coming but at this stage it was inappropriate for him to comment.

In an interview with the Stray Ferret last year, he said there were “some issues” within the force when he started tweeting in 2011 but increasingly the police had recognised the value of officers engaging directly with the public and showing a bit of personality.


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