This year’s Stray Ferret Christmas Appeal is to raise money for a minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget who needs our help this Christmas.

Today, we talked about young onset dementia.

Dementia is often mistaken as a disease that only affects the elderly.

But young onset dementia is robbing people of retirement age – and younger – of their former selves every day.

It refers to those who develop symptoms of dementia under the age of 65, but the Dementia Forward team has helped people as young as 39. Karen Thomas, head of young onset, said:

“Often, GPs don’t recognise dementia in younger people. They can be tested for menopause, or anxiety, or a B12 deficiency.

“It takes some people four years to get a diagnosis – that means vital years of help and life have been cut into.”

Around 5% of those living with dementia and Alzheimer’s in the UK have young onset dementia – but how can they access the support they need if their condition is not recognised?

That’s where Time Out Together comes in.

The Time Out Together group at Castle Howard.

Time Out Together began 10 years ago when Dementia Forward took over a carers’ respite service at Harrogate Hospital. When the team heard the service would be axed, they immediately stepped in.

The group, which is now held every Wednesday in Burton Leonard, supports people living with young onset dementia. It provides a temporary escape from this awful disease and prevents people from struggling alone.

They begin by catching up over coffee and cake, before heading out on their chosen activity. The group has ventured across the district and beyond; they visit the beach, art galleries, nature reserves, they play golf, they go on walking trips, and much more.

Karen said Dementia Forward wants to connect the group with other communities and educate people on young onset along the way. She added:

“The young onset care service is based on the same model as the rest of Dementia Forward, but the advice they’re given is different – it’s much more tailored to their age.”

(L) one member, Mark, with the Nidderdale Llamas.

The team also helps people with legal aid, financial advice, employment and navigating relationships.

Whatever the needs of the person with dementia and their carer, Dementia Forward provides sensitive and specialist care to guide them through a dark time.

Dementia is a multi-faceted disease that affects everyone differently. Those living with young onset dementia can experience memory loss; a decline in co-ordination and movement; they can face complete personality changes and can even become entirely incontinent.

It’s an evil, silent disease that is taking people from their loved ones every day, and without Dementia Forward, many people would be struggling alone.

More than 50 people use the minibus service to access Time Out Together and the charity’s other social groups, which is why we need your help to keep it going.

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and improving the lives of those living with dementia and the people around them.

However, Dementia Forward’s current bus is old and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going. Without it, many people living with dementia wouldn’t be able to access the help and support they need.

Please give generously to those who need our help. Click here to donate whatever you can – you never know when you, your family or a friend may be in need of Dementia Forward’s help too.

Thank you.

The NHS found that one in 11 people over the age of 65 in the UK are living with dementia. If you need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is to raise £30,000 for a much-needed minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget who needs our help this Christmas.

Today, we find out how Dementia Forward works.

For over a decade, Dementia Forward has become a lifeline for thousands of families in the Harrogate district.

Many don’t know where to turn after a dementia diagnosis. Their lives have changed suddenly, and it can feel lonely and isolating. But the Dementia Forward team are on hand every step of the way to provide unrivalled support.

The dementia support advisers’ (DSAs’) first step is to visit the person living with dementia and their carer at home. They want people to feel as comfortable as they can in a time of such uncertainty. The advisers form a relationship with them and let them know they’re not alone.

One of the founding members, Kathy Patton, said:

“We see how they are, see how they feel about the diagnosis and signpost any help they need.

“That’s our core service.”

The team make it their mission to advise on what they see in front of them – rather than to frighten people over what is to come – and, from there, the support and care remains.

For those that may not be ready to take the leap with Dementia Forward yet, the team makes routine check-ins every six months to ensure the person is doing well and to provide any updated guidance that may be needed.

Better yet, the core service is entirely free.

Some of the Dementia Forward team.

The DSAs tailor their care and support to the individual. Whether this is emotional or physical support, financial or legal advice, the team understand the condition and the needs of the families, and work tirelessly to meet them.

CEO Jill Quinn said:

“Once the ducks are in a row, we work with people to keep them well. Our advisers need to know everything in their area that could help them – like walking groups, singing groups etc.”

Dementia Forward also offers regular social groups across the district. These offer a temporary escape from the disease, a place to feel understood and less isolated, as well as much-needed respite for carers.

The charity’s Hub Club takes places every Monday, Tuesday and Thursday. Those living with dementia spend the day at the Burton Leonard’s site and enjoy hours of games, puzzles, music and good company.

People with dementia can also visit the weekly wellbeing café, which offers board games, table tennis and lunch to enjoy. It’s a safe space where they can feel heard and carers can offload to others sharing the experience.

Kathy added:

“Dementia Forward is support for the person with dementia and their family or carer.

“The support can be as much or as little as they want.”

Dementia Forward also hold monthly coffee mornings for those living with dementia, their carers, their families, and anyone else in the wider community. They fundraise for the charity and educate people on dementia and the life changing affects it has.

But none of this would be possible without Dementia Forward’s minibus service. The minibus is already used by more than 50 people in the district; it allows those living around Harrogate and Ripon to attend social groups and access support they may not otherwise receive.

However, Dementia Forward’s current bus is old and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going. Without it, many people living with dementia wouldn’t be able to access the help and support they need.

Every donation to our campaign will go directly to Dementia Forward to help us hit our £30,000 target.

Please give generously to those that need our help this Christmas. Click here to donate whatever you can – you never know when you, your family or a friend may be in need of Dementia Forward’s help too.

Thank you.

The NHS found that one in 11 people over the age of 65 in the UK are living with dementia. If you need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is to raise money for a minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget who needs our help this Christmas.

Today, we hear the story of Dementia Forward.

“I sometimes feel national charities have lost touch with local communities.

“The need for dementia support was huge and the funding was usually decided in London.

“We felt we could do a better job by being rooted in the community.”

It was this realisation that prompted Jill Quinn to improve local dementia support in the Harrogate district.

Jill, who previously worked for two national dementia charities, said she “wasted many years in retail management” before realising that the voluntary sector was where she belonged.

Dementia Forward was born in 2012 after Jill and other founding members left their previous healthcare jobs on a Friday and launched the charity the following Monday morning.

The team places need at the centre of the charity – something that can’t be done 200 miles away. She added:

“People know when they put their pound in the pot, they’d be getting better services in the local area.

“You can’t design a service to be delivered in the local area from an office in London.”

Dementia Forward began with just seven members of staff. The team was donated second-hand laptops and worked from a small office in Ripon.

Kathy Patton, one of the founding members, added:

“We knew from working at a national scale what clients really want and needed, so we set up local activities – like the hub club and coffee mornings.

“It was our dream to have a hub building like we do now.”

George Armitage House – the flagship hub in Burton Leonard – was donated to Dementia Forward by a lady who had previously lived there. After her husband died, she wanted the money from his estate to go to something meaningful – and so the team’s first hub was born.

Some of the Dementia Forward team.

Things were looking bright for Dementia Forward and the team was right – there was a huge need for local dementia support. Within just 18 months, the charity was commissioned to cover three areas of North Yorkshire. A decade later, Dementia Forward now covers the entire county.

The charity now employs more than 60 staff members, has 250 volunteers and helps 4,500 families.

Dementia Forward offers unrivalled support for those suffering with these life-changing diseases and their carers. It hosts weekly social events and groups for people to attend, as well as community groups and cafés.

The charity also has a young onset group – known as Time Out Together – which helps those who have developed symptoms of dementia under the age of 65.

People enjoy puzzles, board games and quizzes. They sing together, go on trips to the beach, walking excursions, art gallery visits and much more.

There is a certain sense of family that runs through Dementia Forward and it is clear the demand for its help and companionship is only growing.

It provides a lifeline for families and carers that are losing their loved one before their eyes.

However, the charity can only continue its amazing work with the help of charitable donations.

Kathy added:

“Every penny donated will go towards improving the lives of our clients. The money goes to them rather than the machine of a charity.”

Without Dementia Forward and its services, many people would have nowhere to turn.

Please give generously and support this vital local organisation. Nobody deserves what these families are facing – especially at Christmas.

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and improving the lives of those living with dementia and the people around them.

Dementia Forward’s current bus is old and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going.

Without it, many people living with dementia wouldn’t be able to access the help and support they need.

Please click here to donate whatever you can – you never know when you, your family or your friend may be in need of Dementia Forward’s help too.

Let’s not forget who needs our help this Christmas. Thank you.

The NHS found that one in 11 people over the age of 65 in the UK are living with dementia. If you need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is to raise £30,000 for a much-needed minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget those that need help this Christmas.

Today, Flora spoke to a couple who go to the wellbeing café.

Before Pauline Brown’s Alzheimer’s diagnosis, she was a volunteer at Dementia Forward’s wellbeing café. Now she and her husband John, who is her carer, attend the café for a different reason.

Pauline tells us her story.

“People didn’t believe me when I was diagnosed. I was talking the way I am now, and people needed convincing.”

Pauline began volunteering at the wellbeing café – which takes place every Tuesday – 10 years ago. She spent eight years supporting those living with dementia and their carers.

“I loved volunteering.

“I just enjoyed helping people and chatting to them – I liked feeling needed.”

However, the couple began to see symptoms of dementia around four years ago and received her diagnosis two years ago. Pauline said:

“Nobody told me I couldn’t volunteer anymore, but I didn’t think it was right.”

Luckily, the couple knew just where to go following the diagnosis and Pauline swapped her volunteer badge for a game of snakes and ladders. She added:

“I love playing games here – snakes and ladders, dominoes, Jenga.

“You just meet people and chat things over – you need to get out of the house.”

John, who also volunteered at the café for three years, said being surrounded by people who understand each other has helped them both.

“We have a laugh.

“We talk to people who are in similar circumstances who pass on their own stories and experiences.”

Pauline and John lean on each other for support, but every type of dementia comes with its own set of challenges. He said:

“You’ve got to be a team – we care for each other.

“I have a few problems myself, but I would never swap them for Alzheimer’s.

The wellbeing café has provided a lifeline for the Browns and hundreds of other families across the Harrogate district.

John added:

“Unless you’ve been involved with someone with dementia – when you’re slowly losing someone – you can’t appreciate these services.

“Help people when they need help – it’s a family.”

The Dementia Forward team eases the pain as much as it can – but can only continue to do so with the help of charitable donations.

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and bettering the lives of those living with dementia and the people around them.

Dementia Forward’s current bus is old and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going.

Without it, many people living with dementia wouldn’t be able to access the help and support they need. 

Please click here to donate whatever you can – you never know when you, your family or your friend may be in need of Dementia Forward’s help too.

Thank you.

The NHS found that one in 11 people over the age of 65 in the UK are living with dementia. If you need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is to raise £30,000 for a much-needed minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget those that need help this Christmas.

Today, Flora spoke to two women who met at the wellbeing café.

“It’s about knowing there’s someone at the end of the phone who understands what we’re going through.”

Cynthia Storie and Eileen King’s are both carers for their husbands, who are living with dementia, and have found comfort in each other through Dementia Forward’s wellbeing café.

Before their husbands’ diagnosis, Cynthia was a secretary and Eileen was a nanny. They were just like anyone else. But two years ago, everything changed.

Cynthia said:

“Your livelihood is taken from you – it’s a shocking blow.”

She was given a Dementia Forward leaflet following her husband Mike’s diagnosis. Eileen used the helpline service to work out their next steps.

Cynthia added:

“I wanted to make sure Mike could still socialise – he was so used to doing everything for himself.

“He didn’t want to come at all, but after I’d convinced him, and someone brought him a cup of coffee, he was chatting away. Two years later, he’s still here.”

The women said the café is an environment where their husbands feel understood. It combats the loneliness those living with dementia can often feel.

Carers can breathe a sigh of relief knowing their loved one is safe at the café, and can share their experiences with with others facing similar challenges.

She continued:

“You find that friends who you have spent so long going out for dinner and socialising with are so sympathetic at first, but after they realise they don’t understand, you become so isolated.”

The café has helped Eileen and her husband more than she could have imagined. She said:

“It helps so much coming here. It’s frightening – you don’t know what’s around the corner.

“It means I’ve got support, and you can offload to people that understand. The staff here don’t judge at all, and they take the guilt away from the carers.”

The women also call each other regularly to check in, visit each other for a cup of tea, and even bake cakes for each other.

Eileen said:

“We, as carers, put on a front. When you’re on your own, you pick up the phone and tell a friend that you need to talk.

“It’s nice when somebody says, ‘how are you?’.”

Dementia has been life-changing for both ladies and their husbands, but the café has brought them some level of peace.

Cynthia added:

“We want people who are reading this to know it takes courage to walk through the door of somewhere like this, but they’re not alone and it’s so worth it to come to these groups.”

Thousands of local families are fighting a long battle with these horrible diseases – and they need your help.

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and bettering the lives of those living with dementia and the people around them.

Dementia Forward’s current bus is old and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going. Without it, many people living with dementia wouldn’t be able to access the help and support they need. 

Please click here to donate whatever you can – you never know when you, your family or a friend may be in need of Dementia Forward’s help too.

Thank you.

The NHS found that one in 11 people over the age of 65 in the UK are living with dementia. If you need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is to raise £30,000 for a much-needed minibus for Dementia Forward in the Harrogate district.

It is kindly sponsored by Vida Healthcare.

Please give generously to support local people and their families living with dementia. Let’s not forget who needs our help this Christmas.

Today, Flora spoke to one of the charity’s volunteer bus drivers.

“Retirement came with a plan, but it was clear to me I needed to find a different balance.”

Following a 42-year career in logistics, Robert Milton felt it was time to give something back to his community.

Now a year into his role at Dementia Forward, Robert wakes up every Monday and looks forward to the day ahead, knowing he will drive those living with dementia to a place of care and support.

He said:

“The people here are just lovely – they put their hearts and souls into what they do.”

Every week, Robert picks people up in Harrogate and Ripon to ensure they get to the hub safely, while also giving their carers some much needed respite. It offers anyone living with dementia the opportunity to access the support they so urgently need – no matter their situation.

After dropping people off, he has a cup of tea and a chat with them. He joins them in playing board games and competing in quizzes – he makes people living with a silent disease feel heard.

But, Robert is so much more than a driver at Dementia Forward.

“The role was described as ‘just driving’ but it becomes far more than that. The people you drive become acquaintances – friends.

“They come here, have a ball, and I drive get to drive them home again. I just look forward to it every week.

“They just have a way of making you smile despite what they’re dealing with.”

Members of The Hub Club.

The minibus is also used to take people out on day trips and to social events. Some people venture to the Yorkshire coast, to play golf, to art galleries, on walking adventures and even just to cafés.

It combats the isolation so many people sadly feel when living with dementia.

Robert added:

“It’s not all one pace – that’s where Dementia Forward fits in – and it’s given me an idea of the different personalities you can meet.

“Some of these people don’t realise what they’re dealing with, but the people around them – carers and families – watch it first hand.”

Without Dementia Forward’s minibus service, many people living with dementia in the Harrogate district could not access the vital care and support the charity offers.

It provides a lifeline for those living with the disease and the people around them.

However, hundreds of families across the district are losing their loved ones to dementia every day – that’s why we need your help this Christmas.

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and bettering the lives of those living with dementia and the people around them.

The current bus is old and urgently needs to be replaced. Dementia Forward would seriously struggle to afford a new one, which is why they need your help to keep this vital service going. Without it, many people living with dementia wouldn’t be able to access the help and support they need. 

Click here to donate whatever you can – you never know when you, your family or your friend may need Dementia Forward’s help too.

Thank you.

The NHS found that 1 in 11 people over the age of 65 in the UK are living with dementia. For those who need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser.

This year’s Stray Ferret Christmas Appeal is for Dementia Forward in the Harrogate district, kindly sponsored by Vida Healthcare. 

Here’s a message from the Vida Healthcare team.

Vida Healthcare has provided specialist care for adults suffering with dementia since 2014. With over 300 beds across three state-of-the-art Harrogate homes, the team places people’s needs at the forefront of its values and ensures those living with this life-changing condition still have a voice in society.

Losing your memory robs of you of your former life, but Vida Healthcare wants those people to know they still have a purpose.

James Rycroft, managing director at Vida Healthcare, said:

“We’re delighted to be supporting the Stray Ferret Christmas Appeal in aid of Dementia Forward.

“It is such an amazing local charity supporting people living with dementia.

“Our vision aligns with Dementia Forward; dementia is such a widespread national – even global – issue, but Vida and Dementia Forward are focused on improving the lifestyle and well-being of those living with dementia at all stages of that journey.

“We both hold out a helping hand.”

The team designs and develops the homes to offer the highest quality of dementia care. All three homes are rated ‘outstanding’ and Vida provides constant support for those people who need more care than they can give themselves.

It support residents with activities outside of the home including access to local groups and events, meeting family and friends and catering to spiritual needs.

Vida Hall in Starbeck was the first of Vida’s care homes.

Bernadette Mossman, healthcare director at Vida Healthcare, added:

“It’s very close to our hearts to be able to help support Dementia Forward.

“We have the exact same approach and attitudes towards someone living with dementia – we look at the person first.

“People living with dementia can experience such significant loneliness and their families also need someone to hold their hand during their journey to know they’re not alone.

“What Dementia Forward does so well is support people to live well in the community and they do it absolutely beautifully.”

Both Vida Healthcare and Dementia Forward work tirelessly to improve the lives of those living with this progressive condition and support those watching their loved one slip away.

Vida Hall.

Bernadette added:

“Dementia Forward allows that person to stay with their family, be involved in the community and, when or if the time comes that they need additional support, they help them begin that journey too – Vida also plays a part in that.

“Some may need to come here for a period of respite – maybe longer — but want to be there to reach out to that person and say ‘come and see us’ so we can be a part of the decision-making process.

“If we can help in any way to make that journey as easy as possible, then it is our honour to be a part of it.”

Every donation to our campaign will go directly to Dementia Forward, helping us hit our £30,000 target to buy the charity a new minibus and bettering the lives of those living with dementia and the people around them.

Dementia Forward’s current bus is old and tired and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going. Without it, many people living with dementia wouldn’t be able to access the help and support they need. 

Click here to donate whatever you can – you never know when you, a family member or a friend may be in need of Dementia Forward or Vida Healthcare’s help too.

Let’s not forget those who need our help this Christmas.

Are you already thinking of how to reward your employees this Christmas? Why not choose the Harrogate Gift Card?

The Harrogate Gift Card can be spent in over 100 businesses in Harrogate town centre including retail, hospitality and leisure, whilst keeping the spend locked into the local economy.

Complete a corporate bulk order of over £250 and receive 15% discount from November 1 to 15 with the code ‘HGT15’.

Harrogate-based Vida Healthcare has appointed a new learning development and quality manager.

Arron Bolland will oversee the company’s new training facility, Vida Academy, on Starbeck High Street.

Mr Bolland will be tasked with overseeing the creation and implementation of continuous training programs for all staff roles at Vida Healthcare.

James Rycroft, managing director at Vida Healthcare, said: 

“Arron’s dedication to providing our residents with the best possible care is evident in his career progression throughout his time with us.

“His appointment to head up the Vida Academy team and drive our training and development offering forward was the natural next step for us.

“Vida Academy underscores our commitment to both our residents and staff, and we are looking forward to seeing the impact that Arron has on the career progression opportunities available to all our staff members.”

Harrogate estate agents wins industry awards

Harrogate estate agency Myrings has been recognised at a property industry awards.

The company picked up four accolades at the ESTAS Customer Service Awards 2023 – Gold for Sales in Yorkshire and Landlords in Yorkshire, Best in Postcode, and Agent of the Year.

Myrings staff at the awards.

The awards were based on more than 300,000 customer service ratings on the ESTAS review site, and the winners announced at an event in London hosted by TV property expert Phil Spencer.

Gemma Myring, managing director of Myrings, said:

“We are absolutely thrilled. We have always been very proud of our personal service and this proves we are delivering what we promise.”

Read more:

• Business Breakfast: ‘Invest in a garden shed where you can blow things up’, says Dragon
• Business Breakfast: Harrogate robots help reduce UK’s greenhouse gas emissions
• Business Breakfast: Harrogate bus operator launches skills drive for engineers

This year’s Stray Ferret Christmas Appeal is to raise money for a minibus for Dementia Forward in the Harrogate district. 

The appeal is kindly sponsored by Vida Healthcare.

Please read Flora’s story below and give generously to support local people and their families living with dementia. They need your help.

Christmas is a time to create happy memories, to connect with family and enjoy each other’s company. But Dementia and Alzheimer’s disease take those memories away, and life can become confusing and isolating.

Local charity Dementia Forward works to support people living with these life-changing and disabling conditions, but it can only do so with the help of charitable donations.

So this Christmas, the Stray Ferret is asking you to support to this local organisation and ensure it can continue to offer the vital services it provides.

We want to raise £30,000 to buy a new minibus so that Dementia Forward can carry on bringing people struggling with memory loss to social events and a supportive environment.

The appeal is kindly sponsored by Vida Healthcare, so every penny donated will go directly to Dementia Forward.

The charity’s minibus service is currently used by more than 50 people. It also takes them on days out across the county, which is a huge part of the Dementia Forward programme. It is used to help people access the charity’s social events for those that can no longer drive, as well as weekly day trips for those with young onset dementia. The group visits a variety of places, including the Yorkshire coast, nature reserves, walking trails, llama farms, art galleries and so much more.

However, Dementia Forward’s current bus is old and tired and urgently needs to be replaced. The charity would seriously struggle to afford a new one, which is why they need your help to keep this vital service going.

Without it, many people living with dementia wouldn’t be able to access the help and support they need. 

Every donation to our campaign will go directly to Dementia Forward to help us hit our £30,000 target.

Over the next seven weeks, we’ll be bringing you stories that show just how important Dementia Forward is, and the impact it has on local people’s lives.

Please read them, share them, and donate whatever you can.

Let’s not forget those who need our help this Christmas.

Thank you.

The NHS found 1 in 11 people over the age of 65 are living with dementia in the UK. For those who need urgent help or have a dementia-related enquiry, call 0330 057 8592 to speak to a helpline adviser. 

Vida Healthcare offers specialist residential and nursing care across three state-of-the-art homes.

James Rycroft, managing director of Vida Healthcare, said:

“We’re delighted to be supporting the Stray Ferret Christmas Appeal in aid of Dementia Forward.

“It is such an amazing local charity supporting people living with dementia.”

This story is sponsored by Vida Healthcare.

James Rycroft, Managing Director, discusses how Vida Healthcare is leading the way in the provision of care for people living with dementia.

Supporting the dementia journey

When we founded Vida, our aim was to create a safe place for people living with dementia and their families, where our staff would be trained as dementia ambassadors. Over the years we’ve looked into and deployed a range of alternative approaches and techniques. This innovation has given us the tools to provide outstanding care to our residents. We’re so proud to play a part in people’s dementia journeys. We’re always looking out for new approaches that support their wellbeing.

Our care is centred around taking the time to get to know our residents and support them as individuals. By learning about their family and friends, hobbies and interests, likes and dislikes, we can make meaningful connections. That helps people to feel at home. We are also passionate about providing the most effective care by keeping up to date with the latest research and findings, alongside drawing on our high level of clinical expertise.

We continue to secure numerous awards and accolades as a result of our continued drive for excellence. As of June 2023, all three care homes are rated ‘Outstanding’ by the Care Quality Commission.

Our specialist houses

We have worked closely with healthcare experts, specialist architects, interior designers and landscape gardeners to help create unique environments in our homes. Every element, from our residents’ bedrooms to our outdoor spaces, has been designed with our residents’ health and wellbeing in mind.

Residents are made to feel at home.

Within all three of our homes there are multiple, smaller houses which allow us to provide tailored care for our residents no matter where they are on their journey with dementia. In total we have 20 specialist care homes across our three buildings. Each house has a similar look and feel but offers a different level of care and support. Should care needs change over time, our residents do not have to experience the upheaval of moving to a completely different care home.

Our staff

Every member of the Vida team has been selected because they share our values. Vida treats everyone with respect and dignity. We are transparent, honest and fair at all times. We support people to make their own decisions so that they can lead independent lives where possible, and we treat everyone equally.

Our in-house Learning, Performance and Development team that form our bespoke staff training programme, Vida Academy, are always on hand to support our staff to excel. They provide our staff with multiple opportunities to learn new skills, develop in their roles and achieve career progression. Vida Academy supports all our staff, from new starters through to senior managers. The academy promotes lifelong learning and establishes our team as dementia ambassadors.

Communicating with families

As we have developed and grown as a provider we have recognised the importance of clear and engaging communication channels in order to inform and update family members, and build their trust in our ability to care for their loved ones.

Effective communication with families is essential which is why we have developed our own in house app, Family Team Talk. The app offers a lifeline for our families, giving them a digital platform and news feed to keep up to date with daily life through text, video and image posts from staff. Originally launched in response to the Covid-19 pandemic, the app continues to raise the morale of relatives, residents and staff and give everyone a greater feeling of connectivity and reassurance.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.