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11

May 2021

Last Updated: 11/05/2021
Business
Business

Accessibility for all becomes top priority for Harrogate shops

by Suzannah Rogerson

| 11 May, 2021
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Disability Action Yorkshire is keen to provide audits to more businesses in the Harrogate district on how to improve accessibility for wheelchair users after helping some shops on Harrogate's Commercial Street.

wheelchair-at-montpellier

A number of Harrogate shop keepers have called in a local charity to help them become more accessible for disabled customers.

Disability Action Yorkshire is working with some retailers on Commercial Street in a move that it is hoped will also make them more profitable.

The spending power of disabled people and their families, known as the purple pound, is estimated to be worth £249 billion and increasing each year.

Josh McCormack, Disability Action Yorkshire’s think access co-ordinator, has been advising businesses.

Mr McCormack recommended the owner of The Cheeseboard, which is a small store and has a step in the entrance, put a sign in the window saying, "If you can’t come into to us, we will come out to you".

This informs customers with wheelchairs or prams that they are welcome and can get help.

Mr McCormack said:

“More and more businesses are now looking at making their premises accessible to all, particularly as online shopping became a way of life during the three national covid lockdowns.
“In many cases, becoming accessible need not cost a penny. Businesses are starting to realise the value of the purple pound and to become accessible they need someone who can advise them.
“My role at Disability Action Yorkshire is to go into a business, conduct an audit, and them produce a report. Disabled people want to enjoy the same experiences as everybody else, and a business becoming accessible makes complete sense."


The charity has said it is keen to work with shops across the Harrogate district that want to become more accessible.




Read more:



  • Harrogate care home resident says he still thinks more should be done for residents as lockdown eases

  • Outdoor dining causes safety concerns for Harrogate disability charity






Gemma Aykroyd, the owner of The Cheeseboard, said:

"I'd like to thank Josh for visiting our shop and speaking to me about what we could do to become more accessible.
"Whilst the limited space and step are a barrier, Josh offered us some very practical and simple advice. This simple measure says we will go that extra mile, ensuring we cater for everyone.”