Special Offer: Pre-register for no-contract Full Fibre internet in Harrogate & Knaresborough

This article is sponsored by Boundless Networks

Boundless Networks’ Full Fibre internet will be available in Harrogate and Knaresborough very soon. Here’s why you need it, and how to get it with no hidden fees, no contract, and a FREE activation fee.

How to get Full Fibre internet from Boundless Networks

Yorkshire company Boundless Networks uses CityFibre’s newly-installed full fibre network to bring speed of light internet straight into your home. Cables are currently being installed across Harrogate and Knaresborough, with Ripon to follow in 2022, and the first Boundless customers’ homes will be connected next month.

Boundless’ no contract, no hidden fees and no nonsense packages are designed to pair the excellent user experience of Full Fibre with excellent customer service ratings. A Boundless customer is 358% more likely to recommend their services to a friend or colleague than other internet service providers*.

Most homes in Harrogate, Knaresborough and Ripon will be able to access Full Fibre internet in the near future. When you sign up to with Boundless Networks there’s usually a £30 activation fee. But you can get that for free only if you pre-register now.

What is Full Fibre?

Fibre refers to the type of cable used in telecommunications infrastructure. Fibre cables transmit data at the speed of light, and the broadband is far more reliable than older networks.

Genuine Full Fibre internet uses fibre cables from the data centre or exchange, all the way into your home.

Some delivery methods, known as ‘fake fibre’, use a little bit of fibre up to a certain point to give their old networks a boost. But because fibre cables aren’t used the whole way from the exchange into your home, it can be susceptible to reliability issues. Some of the cables are the same kind that’s been used since the Victorian era, whilst others use old Cable TV (coax) networks, and your speed can vary depending on how far away from the street cabinet your home is.

Why you need Full Fibre

Full Fibre internet is capable of speeds far faster than what we need today. If you’re finding your regular broadband just isn’t keeping up with your household’s demand, Full Fibre is the way to go.

Here are some of the signs you need an upgrade to Full Fibre:

Pre-register for Boundless Networks’ Full Fibre internet, and claim your free activation here.

*Based on average Net Promoter Score data from Ofcom and SurveyMonkey data from September 2021.

Five autumn Fountains Abbey and Studley Royal hidden gems not to be missed

This article is sponsored by the National Trust

The autumn colours make October and November a fantastic time to see the beautiful Fountains Abbey and Studley Royal in a whole new light.

Whether you’re looking for a family day out with the kids or a mid-week ramble with some friends, the National Trust and World Heritage Site has plenty to offer – including a few hidden gems you might not have noticed before.

Here are our five don’t-miss moments to look out for this autumn…

Fountains Mill

As well as being the oldest building on the estate, the Fountains Mill is also the oldest standing building in the care of the entire National Trust. Built to grind grain for the developing monastery, it survived the eventual closure of the abbey and continued to mill grain right up until 1927. In its long history, the building has been a monastic granary, a timber sawmill, a home for refugees, a mason’s workshop and a base for an innovative hydro electric generator. When you step inside, see if you can spot graffiti from centuries ago or see the splash of the mill wheel turning.

Green Man

Looking out from the east side of the abbey ruin is the green man. He’s a mysterious figure to see on an important religious building. It’s thought that it’s a nod to the older pagan faith and a connection to nature in the beautiful Skell Valley that the abbey sits in.

Surprise View

Surprise view (or ‘Anne Boleyn’s seat’ as it is sometimes called), has been one of the most popular spots for visitors to the water garden for centuries. Before the abbey ruin and Studley were united into one estate, the garden was cleverly designed to offer up a series of these famous “borrowed views” of the abbey. Standing in this spot, we can certainly understand why it would have been all too tempting to peek over the wall at the neighbours and not want to enjoy it for yourself!

Serpentine Tunnel

The Serpentine Tunnel was designed to give Georgian guests a gentle fright. It’s pitch black in the middle and still dark enough to be exciting today. Do you dare to try it for yourself? In autumn it’s even more spectacular, as when you emerge, you’ll see one of the most colourful views of Studley. Can you see the rainbow colours of the trees reflected into the Moon Ponds of the water garden?

Studley Deer Park

Autumn is an amazing time to visit the deer park, and see the 300 deer who live there as the annual rut gets underway. Listen out for the sounds of the stags roaring – it sounds almost like lions! Be sure to keep your distance and stay on the paths though, as you don’t want to be in the way when the bigger males clash antlers and start kicking in a bid to win the attention of the does.

Entrance to both Fountains Abbey and the Studley Royal Water Garden and deer park is free for National Trust and English Heritage members. For non-members, prices start from £17 for adults and £8.50 for children.

Get the best price for your property with this Harrogate estate agent

This article is sponsored by EweMove.

Picking an agent to represent you in a property sale can be a confusing choice. Do you pick the agent with the most ‘for sale’ boards up in your area? Or the one that offers you the lowest fee?

There’s actually more to think about, and EweMove Harrogate, Knaresborough & Wetherby’s unique approach scores highly in three key areas.

Personal service

Unlike other estate agents, with EweMove you’ll have a dedicated personal agent to see your house sale through from valuation to completion.

They’ll get to know you and your property and you’ll have the same person conduct all the viewings. This means you receive consistent feedback and advice on the best offer to accept. Think about it, how can an office-based negotiator obtain the best price for a property that they have never been to, from people they have never met? It’s even worse if the agent requests that you do your own viewings – never do this if you want the best price for your property!

EweMove’s service is so good, it has won the coveted title of “the UK’s most trusted estate agent” on Trustpilot and the 2020/21 EA Masters National Sales Agency of the Year award, based on independent listings analysis and ‘mystery shopper’ interactions, not by an industry picked judging panel.

EweMove sold Sally Binns’ Knaresborough property. She said Ewemove were “fantastic from start to finish”:

“Our Ewemove agent’s approach to selling our home was spot on and he got us 2 asking price offers on the first day of viewings. The offer we accepted, unfortunately, had to pull out due to losing their buyer, and yet again we got a new asking price offer within days. EweMove were poles apart from other estate agents we have had dealings with previously and I would recommend them all day long!”

Sale price 

Based on data from GetAgent, in September 2021 EweMove Harrogate, Knaresborough & Wetherby achieved an average asking price of between 0.6% and 1.7% more for their customers’ homes than other estate agencies in the area. For a £300,000 home, that equates to between £1,800 and £5,100 more.

Because your agent is personally involved every step of the way, they’re fully invested in selling your home. The best buyers will see your home thanks to marketing experts who are on hand to promote your property across social media and the most popular websites. Crucially, what drives the best price achievement is the same person meeting and negotiating with these buyers in your property.

Speed

Getting the best price is surely every seller’s goal, but for many, speed is also of the essence. Selling a property quickly is relatively easy if the price is low. The best agents will not only sell a property quickly, but will also achieve the best price – which is exactly what EweMove agents do. Last month, EweMove sold properties in the HG2 postcode area between two and ten weeks faster than other Harrogate agents, and between four and seven weeks faster in HG1 (figures obtained from GetAgent).

EweMove has a unique service that creates a smoother and quicker route to completion. Using its ‘ASAP’ (Assured Sale & Progression) service, the 2021 average time for local EweMove customers to move from sale agreed to completion is 101 days. The national average is well over a month longer at between 140 and 154 days.

When an offer is accepted on a property and legal services begin, the buyer’s solicitor orders ‘searches’. The local search can take weeks to be delivered and delay your sale. With EweMove and ASAP, as soon as you list your property the local search will be ordered. The buyer can either use ASAP’s services themselves or just buy the search results, massively cutting down this time-consuming process. If they instruct ASAP, buyers only pay for the searches on completion, whereas with other agents and solicitors they must pay around £300 up front, which in itself creates delays.

If the majority of conveyancing issues could be summarised in one phrase, it’s ‘poor communication’. To mitigate this, you’ll be assigned a dedicated ‘progressor’, who communicates with all parties. They speak to the buyer, vendor, agent, solicitors and others involved in the chain to make sure things are kept on track – making the sale agreed to completion stage of selling your home even smoother with EweMove.

For a FREE, no obligation home valuation, contact EweMove today.

Tile and stone specialist Lapicida launches Di Vita home and lifestyle collection

This article is sponsored by Lapicida.

Lapicida is the leading specialist in wall and floor surfaces, supplying new and antique natural stone alongside handmade ceramics and new-generation porcelains. Operating from an impressive three-acre site, Lapicida’s Knaresborough showroom and state-of-the-art manufacturing facility is the perfect place to find inspiration for both interior and exterior schemes.

Recent events have placed an ever-greater emphasis on achieving a sense of wellness and wellbeing in our lives – and nowhere is this more important than in the home. With this in mind, Harrogate-based Lapicida has collaborated with a select group of likeminded brands to create the new Di Vita home and lifestyle collection, showcased against sumptuous backdrops in the impressive showroom.

Expertly curated, the collection brings style, health and happiness to interiors through a wide range of luxury lifestyle products – including spa and gym equipment, natural wood flooring, and handmade rugs. The new collection is available to view and experience at Lapicida’s Harrogate showroom, with each collaborator boasting their own dedicated space. The Lapicida team is on hand to answer any questions about the Di Vita collection.

 

LUKE IRWIN: Rug Collection

Specialising in the design and manufacturing of handmade, bespoke rugs, Luke Irwin believes that “a rug is the cornerstone or foundation on which all the disparate elements and personality within a room are bound together”. Di Vita showcases a selection of Luke Irwin’s most beautiful rugs in a variety of styles, colours and patterns.


PENT: Luxury Fitness Equipment

Pent’s range of premium gym equipment is perfect for those looking to recreate a luxury, resort feel at home. Chosen to fit seamlessly into almost any space, each piece is crafted from the finest materials including natural wood, genuine leather, steel and bronze.


ALBATROS WELLNESS: State-of-the-art Saunas

Combining a traditional heritage aesthetic with technological innovation and modernity, Albatros Wellness saunas offer the luxury of a wellness retreat from the comfort of your own home. Lapicida is also working in partnership with Dale Sauna, which provides technical and installation advice.


TED TODD: Fine Wood Floors

With a commitment to sustainability and quality materials, Ted Todd offers the finest in natural wood flooring. These remarkable products sit perfectly alongside Lapicida’s collection of natural stone, porcelain and ceramic tiles and can be combined to create striking floor designs.

Visit the showroom Monday to Friday, 9am to 5pm and Saturday, 9am to 3pm at Lapicida, St James Park, Knaresborough HG5 8PJ, go to www.lapicida.com, or phone 01423 400100.

Stray Pets Rescue Club: would you love Una, Albert or besties Zeb and Spike?

The Stray Pets Rescue Club is our monthly profile of animals in and around the Harrogate district, in desperate need of a loving home. Could you help Albert, Una, or best friends Zeb and Spike?

Una


Age: 4 years old

Una’s story: This beautiful girl arrived in Harrogate about a month ago from Romania. The volunteers at Miss Mollie’s Rescue think her owner turned her onto the streets, where she was caught by the dog catcher and thrown into the kill kennels.

Temperament: Una can be quite timid, but with some patience and time she will learn how to trust again.

Ideal home: Because of Una’s tough start in life, she will need a quiet, adult-only home. She’ll also need lots of patience, time and love to help build her trust and confidence.

If Una could become part of your family, get in touch with Miss Mollie’s Rescue


Zeb & Spike 


Age: 3 and 8 years old

Zeb & Spike’s story: These boys came to the RSPCA when they were abandoned by their previous owner, along with four other cats. They were all in a terrible condition and very hungry. They’ve now put weight on and are ready to enjoy life in their new home.

Temperament: Both Zeb and Spike can be a bit nervous when adjusting to a new environment. Spike (black) is more confident, and enjoys a fuss. Zeb will watch from a distance but come for a little fuss if he’s feeling brave; with Spike at his side, he’ll be just fine.

Ideal home: Zeb and Spike will need to remain as permanent house cats. They can live with other cats and children aged over 14 as long as they understand this pair will need time to settle in.

If you could help Zeb and Spike feel safe in a loving home, contact RSPCA York, Harrogate and District branch


Albert


Age: 14 months old

Albert’s story: Albert has had a tough time in his short life, and hasn’t;t been in a home since he was 10 days old. He’s had quite a sheltered life and isn’t used to the big, wide world.

Temperament: He can be a bit unsure of new people initially, but with a bit of time you’ll see his fun and affectionate personality shine through.

Ideal home: He’lll need a home with a secure garden with no other dogs, and a family who can be around him a lot of the time initially. Any children at home need to be over 13. Albert also has problems with his patellas that mean he’ll need restricted exercise long-term.

If Albert is the missing piece of your jigsaw, visit Dogs Trust Leeds.


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Stray Foodie review: The Galphay Inn, Ripon

Stray Foodie reviews are brought to you by Deliveree, and written by Michelin-starred chef Frances Atkins. Frances independently chooses which restaurants she will visit. This month, Frances was impressed with The Galphay Inn near Ripon. 

I was due to meet good friends in Ripon at an exciting venue and found that it was closed! Much disappointment arose but then it was suggested that we try The Galphay Inn, Galphay just outside Ripon. What a great choice.

After driving up a long dark road we arrived. The Galphay Inn was bright and welcoming in the twilight. It was warm and full of expectation, and we were greeted by very pleasant staff.

We ordered drinks that you might expect to find in any pub, glasses of wine and beer. To my joy the wines on offer were of good quality, the beer very well kept, and indeed there was a considerable choice of non-alcoholic drinks as well, which is so important when in a rural location.

Surrounded by tasteful pictures, chalkboards and good lighting, we felt very comfortable.

Once again, as in many cases, the menu on offer was considerable in its offering and needed some studying. There were also the chalked up chef’s specials to choose from.

It was very reasonably priced, but I still don’t believe that it is necessary to have so much choice – certainly not in this case given the excellent quality of food we received. It would also help the execution from the kitchen on service. However, it was incredibly refreshing to see that a local pub was championing its local suppliers with their names listed on a board near the bar.


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We ordered four different dishes, which is always hard to produce at one time.

The star of the show was the roasted belly pork at £13.95. It was described as a slow cooked pork belly on a bed of savoy cabbage with apple, golden raisins and a thyme and calvados jus and dauphinoise potatoes. This was delicious, well executed and immediately sent out signals that this was a good kitchen. It was one of the best pork dishes I have tasted of late.

The roasted belly pork and dauphinoise potatoes

The steak & ale pie (£12.95), also proved that its creator understood food.

The pudding menu was very tempting, but given the generously sized main course portions, unfortunately we had to save that for another time.

What a pleasure it was to visit a proper local pub with great service and atmosphere – and feel on departure that you couldn’t wait to revisit.

The Galphay Inn has succeeded in producing hospitality at its best. We were four people who had a great evening and will certainly be going back to try their Sunday lunch, so reasonably priced from £12.95.

Star Rating: 4.5. This is a place to watch!

Stray Foodie reviews are written by Michelin-starred chef, Frances Atkins. In 1997, Frances opened the Yorke Arms near Pateley Bridge, where she was the owner for 20 years. During her ownership, she held her Michelin-star status for 16 of those years. Frances now runs Paradise Food at Daleside Nurseries, alongside fellow Michelin-starred chef Roger Olive and front of house manager John Tullett.  

Financial tech firm expands into new Harrogate offices at The Exchange

This article is sponsored by Trust Payments

Trust Payments, the payments technology group, celebrated the opening of its new offices in the heart of Harrogate on Tuesday September 21, located at The Exchange on Station Parade.

Trust Payments offers payments services to businesses both locally and globally, including online and Point of Sale services in the Harrogate area.

The expansion comes after the opening of its first offices in Harrogate in August last year. After employing 11 new people in the past year, increasing the number of Harrogate employees to 15, the new office will match the continuous growth and success of the unified group.

In light of these accomplishments, Jonathan O’Connor, the Chief Commercial Officer, commented,

“By expanding in Harrogate, we are further demonstrating our commitment to the UK. We see an exciting opportunity to support local economic growth by working with small and medium business owners to help them take online or in-store payments easily and securely.”

The company inaugurated its offices with an official opening by Councillor Trevor Chapman, Mayor of Harrogate, who said:

“I am delighted that Trust Payments have chosen Harrogate for their new UK operations hub. I am particularly pleased that 10-15 new jobs will be created this year. I would like to wish the company every success in their new venture here in Harrogate.”

Trust Payments has continued to achieve new milestones in the UK market, announcing 60% year on year growth in 2020, securing an Authorised Payment Institution (API) License from the UK FCA (Financial Conduct Authority) and opening a new office in Bromley alongside its London HQ. In Addition, globally, the company has 12 offices, employs 350+ people and process over £5b, with room for more expansion.

Harrogate is considered the organisation’s Northern Hub. On top of opening the new office, the company will continue to create new roles in the town by hiring specialists in telesales, account management, sales support, training and coaching, product and operations.

Trust Payments was voted as one of the 30 ‘Best Companies to Work for’ in the Financial Services sector in 2021.

Find more information about Trust Payments open roles and services at trustpayments.com.

Brand Yorkshire Business Conference set to make post-covid return in Harrogate

This article is sponsored by Brand Yorkshire.

Over 1000 delegates are signed up to attend the Brand Yorkshire Business Conference, taking place at the Pavilions of Harrogate, on Thursday, October 7. Now in its 12th year, the event is one of the highlights of the autumn conference season for businesses across the region.

The 2021 event is all the more exciting after last year’s conference had to be cancelled. With a full programme of inspirational speakers and over 80 stands, the event is free to attend.

Director of Brand Yorkshire Richard Norman said:

“This is an event where business is done, a platform to showcase innovation, a place to catch up with existing clients, gain new clients, to network and to hear 13 inspirational speakers.

“We have been fortunate to secure some incredible speakers this year.”

Launching with the rousing Big Ian Donaghy, there follows a packed programme of seminars, each lasting around 30 minutes and including topics relevant to businesses of all sizes, from pre-start up to PLC.

The closing word though is left to Harrogate’s Steve Phillips. For almost 30 years, Steve Phillip was a successful business consultant, trainer and keynote speaker. But on December 4 2019, he received a call that changed his world forever – his son Jordan had taken his own life.

With a LinkedIn following of more than 35,000 people, Steve’s articles and posts have engaged a global audience of millions and early in 2020, he established The Jordan Legacy CIC, to provide support to those struggling to cope with life or considering suicide. Steve’s lived experience of suicide, combined with his reputation as a highly engaging speaker, will help you understand how to better look after your own mental health and how you can support others.

There is a refreshment area, perfect for catching up with your contacts, so sign up now for your free delegates pass and to receive news of some excellent stand holder offers, only available at the event. You can find the full speaker programme on the Brand Yorkshire website.

Full Fibre broadband is coming to Harrogate, what does this mean?

This article is sponsored by CityFibre

Kim Johnston, Regional Partnership Manager for CityFibre in Harrogate, Knaresborough and Ripon, answers some of the frequently asked questions regarding the full fibre roll out across the region.

What is CityFibre and what is it doing in Harrogate, Knaresborough and Ripon?

CityFibre is on a mission to future-proof the UK’s connectivity from the ground up – literally! We’re building brand new digital communications infrastructure across the region, bringing the best available technology (full fibre) within reach of nearly every home and business.

This is a game-changer for the region as it will last for generations and help to drive the region’s growth now, enabling residents and businesses to benefit from ultra-fast internet speeds, while also unlocking a world of opportunities in the future.

This is all part of our up to £4 billion Gigabit City Investment Programme, which will see us bring full fibre within reach of up to 8 million homes and businesses across the UK by 2025.

What’s your role at CityFibre?

As a commercial lead in the region, I’m the main point of contact for local stakeholders and a key advocate of the many benefits that a full fibre network will bring to Harrogate, Knaresborough and Ripon.

Right at the heart of what we are trying to achieve are the local communities we will serve. It’s also very important in my role to ensure the build progresses smoothly and that residents and businesses are kept updated every step of the way.

Why is full fibre different to what I’ve got already? 

The difference between full fibre and ‘regular’ fibre is significant, and even if you think you have ‘fibre broadband’ today, the chances are there’s copper in there somewhere holding you back. In fact, if your router connects to a normal telephone socket, then that’s what you’ve got.

Around 80% of UK homes still connect to the internet via networks built for telephones – copper networks designed to carry sound, not data. Our networks are designed specifically for the digital age and take 100% fibre optic technology all the way from the home to the point of connection.

Full fibre enables Gigabit speeds, reliable services and bandwidth that can grow as we need it. No more buffering when you’re trying to watch the latest Netflix series, a stable, reliable connection on Zoom calls and the family able to play on their consoles and computers simultaneously without any groans of ‘the broadband is down’.

What does Gigabit mean?

A standard broadband connection has an average download speed of around 6Mbps and ‘superfast broadband’ averages speeds of around 30Mbps.

Internet service providers (ISPs) that are offering broadband connections on our full fibre network can deliver colossal ‘Gigabit speeds’ of up to 1,000Mbps for both download and upload.

That’s over 30 times faster than a superfast connection!

Where are you working at the moment?

We are currently working in Knaresborough and Harrogate, with our build starting in Ripon in 2022.

You’ll be able to spot our teams in action in Knaresborough and Pannal in Harrogate and, before too long, we’ll have reached nearly every home and business locally.

How will I know when it’s coming to my area?

We use digital advertising and door knocking, where applicable, to inform residents of our plans, and we will post a letter through your door before construction is due to start in your street to let you know we are coming.


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What do the works entail?

Most of the new full fibre network will be laid underground. This requires construction crews to dig trenches which can cause some disruption. However, the teams work quickly and should only be working outside each individual property for a couple of days, during which you may be asked to move your car or manoeuvre around barriers.

In some locations, existing telephone poles will be used to feed the cable to properties overhead, resulting in minimised disruption.

If you have any issues regarding access to your property or any questions regarding the build, please do speak to the build teams on-site who will be able to answer any questions.

How do I get it?

CityFibre doesn’t provide the end service to the customer, we only lay the fibre cable. Our networks are open access; currently in the area residents can purchase full fibre connections on our network via TalkTalk. A number of other Internet Service Providers (ISPs) will be coming on board in the next month or two.

The easiest way to check if you can connect is to use the postcode checker on the CityFibre website. If it’s not available yet, you can register your interest and once works are complete, CityFibre will email you a list of available full fibre providers.

 

To be one of the first to get access to one of the fastest and most reliable broadband
services in the region, register your interest here!  

Stray Gardener: Putting dahlias to bed

The Stray Gardener is written by Rudding Park’s Kitchen Gardener, Fiona Slight. Fiona has worked in horticulture for more than 30 years in the UK and abroad, and specialises in growing fruit and vegetables for fine dining. This month, Fiona shares her advice successfully overwintering dahlias. 

Dahlias are one of my favourite flowers of all time. Back in 1989 in my YTS year (Youth Training Scheme to anyone under 40!), I was introduced to them for the first time. I just fell in love with their bright, blousy colours, shapes and textures – and I have not lost my love for them since then. I started my YTS in September when they were in full flower so alongside learning how to dead head them, I was soon introduced to the skill of overwintering the tender tubers, protecting the plants so they are not killed off by our cold, wet winters.

There are a couple of ways you can overwinter dahlia tubers successfully. Traditionally you would wait until the first frosts had blacked the stems, making the plant go dormant. However, as autumns have become warmer over the years, a job that would once have been carried out in October sometimes now creeps into November. As the flowers have all but stopped being produced, I must confess to getting a bit impatient and cutting down the stems before then and storing them away, which doesn’t seem to do any harm to the tubers.

Dahlia roots and in buckets

The first way of overwintering dahlias involves digging the whole tuber up, removing as much soil as possible, along with any tubers that may have been damaged or are starting to rot off.  Let the tubers dry out upside down for a few days, before setting them in boxes or large pots covered in dry compost. Make sure they are stored in a dry, frost free place, and check them every now and again for any signs of rotting off.

I have found that when you dig the tubers up, and you find that they are not as large as they should be, sometimes they will not store well. Potting them with damp (not wet) compost, and keeping them moist, and in a cool, frost-free place over the winter will actually help them to survive better.

Dahlia beds

The second way to overwinter tubers works well if you have planted the tubers in a sheltered, sunny position in fairly well-drained soil. They can be cut down to the ground and then mulched with straw, compost or wood chip. The mulch can then be raked away when the shoots start to grow again in the next year. For extra protection, pin fleece and a waterproof cover over the top to help avoid excessive wetness in the winter. This works especially well with strong growing varieties and can be grown in the ground like this for several years very successfully.

With both of these techniques, a word of warning! Watch out for slugs and snails early in spring as the tubers come back into leaf, especially under the fleece and mulch. Given the right conditions, they can have a wonderful time munching on the new leaves and ruin a clump in a few days. The best thing to do is to check regularly and to ensure there are no hiding places for the slugs nearby. Once the new leaves have got established then generally they will go elsewhere and allow the dahlias to grow away quite happily, ready to produce their wonderful, colourful display again.

5 top tips for October