The Stray Ferret is the media partner for the St Wilfrid’s Stars Awards 2024, with our coverage kindly sponsored by Little Bird Made and Grantley Hall.

A prestigous judging panel met today to decide on the winners of the St Wilfrid’s Stars awards for 2023.

The Lord-Lieutenant of North Yorkshire Jo Ropner, Paul Matless of the YMCA, the Dean of Ripon John Dobson, chairman and CEO of Newby Hall Richard Compton, the Mayor of Ripon Cllr Sid Hawke and Stray Ferret director Tamsin O’Brien were all part of the panel that met in Ripon at Thorpe Prebend House.

The judges were all impressed with the number of nominations and the range of community minded people that work hard for the city of Ripon.

There were 11 categories this year taking in areas such as business, culture, tourism and more. The judges also selected an overall volunteer of the year from all of the nominees.

Winners will be at a glittering ceremony hosted by Ripon Cathedral on the evening of Thursday, October 26. Ripon Together organised the event, which made its debut last year.

Jo Ropner, the Lord-Lieutenant of North Yorkshire, said:

“There was a very broad spectrum. It is lovely to see different ages and cultures working so hard in Ripon. It is good for the city that we have an event like this that can give recognition to some of our rising heroes.”

Paul Matless, housing operations manager at the YMCA, added:

“Today has been excellent, this event has brought the local community together and hopefully it will reward all of the work done in the area. We’re looking forward to seeing lots of people celebrating on the big night.

The Very Reverend John Dobson, Dean of Ripon, said:

“The panel this year is really switched on, we’ve got a good cross section of people. It has been quite challenging because we have received so many nominations in all categories.

“There is clearly much talent, much commitment and generosity of spirit in Ripon to celebrate.”

This story is sponsored by Vida Healthcare.

James Rycroft, Managing Director, discusses how Vida Healthcare is leading the way in the provision of care for people living with dementia.

Supporting the dementia journey

When we founded Vida, our aim was to create a safe place for people living with dementia and their families, where our staff would be trained as dementia ambassadors. Over the years we’ve looked into and deployed a range of alternative approaches and techniques. This innovation has given us the tools to provide outstanding care to our residents. We’re so proud to play a part in people’s dementia journeys. We’re always looking out for new approaches that support their wellbeing.

Our care is centred around taking the time to get to know our residents and support them as individuals. By learning about their family and friends, hobbies and interests, likes and dislikes, we can make meaningful connections. That helps people to feel at home. We are also passionate about providing the most effective care by keeping up to date with the latest research and findings, alongside drawing on our high level of clinical expertise.

We continue to secure numerous awards and accolades as a result of our continued drive for excellence. As of June 2023, all three care homes are rated ‘Outstanding’ by the Care Quality Commission.

Our specialist houses

We have worked closely with healthcare experts, specialist architects, interior designers and landscape gardeners to help create unique environments in our homes. Every element, from our residents’ bedrooms to our outdoor spaces, has been designed with our residents’ health and wellbeing in mind.

Residents are made to feel at home.

Within all three of our homes there are multiple, smaller houses which allow us to provide tailored care for our residents no matter where they are on their journey with dementia. In total we have 20 specialist care homes across our three buildings. Each house has a similar look and feel but offers a different level of care and support. Should care needs change over time, our residents do not have to experience the upheaval of moving to a completely different care home.

Our staff

Every member of the Vida team has been selected because they share our values. Vida treats everyone with respect and dignity. We are transparent, honest and fair at all times. We support people to make their own decisions so that they can lead independent lives where possible, and we treat everyone equally.

Our in-house Learning, Performance and Development team that form our bespoke staff training programme, Vida Academy, are always on hand to support our staff to excel. They provide our staff with multiple opportunities to learn new skills, develop in their roles and achieve career progression. Vida Academy supports all our staff, from new starters through to senior managers. The academy promotes lifelong learning and establishes our team as dementia ambassadors.

Communicating with families

As we have developed and grown as a provider we have recognised the importance of clear and engaging communication channels in order to inform and update family members, and build their trust in our ability to care for their loved ones.

Effective communication with families is essential which is why we have developed our own in house app, Family Team Talk. The app offers a lifeline for our families, giving them a digital platform and news feed to keep up to date with daily life through text, video and image posts from staff. Originally launched in response to the Covid-19 pandemic, the app continues to raise the morale of relatives, residents and staff and give everyone a greater feeling of connectivity and reassurance.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.

A new aesthetics clinic has opened in Harrogate today – to offer skin tightening, slimming treatments and vaginal rejuvenation.

HIFU Clinics UK specialises in high intensity focused ultrasound (HIFU), so the treatments are non-surgical.

Michelle Clarke, who has been in the industry for 13 years and is the director of HIFU Clinics UK, says vaginal rejuvenation can be a “life-changing” treatment.

She told the Stray Ferret:

“We are now offering vaginal rejuvenation – changes happen in the female body after childbirth and menopause, so our treatments can help with things like dryness, bladder weakness and more.

“It’s not really talked about, a lot of people don’t even know you can get help for this, but this can be life-changing.”

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HIFU Clinics UK, which is now taking appointments for its new clinic on Westmoreland Street just off Skipton Road, opened its first clinic in Wakefield three years ago.

Ms Clarke said many of her clients were looking for a more natural look:

“Our clients can walk out down the street and to their families, without people knowing they have had any work done.

“They just look fresher and well-rested. So it is a completely different approach to other aesthetic clinics.”

The newly renovated clinic has two rooms for HIFU clients and will be renting out two of its other rooms to other high-end professionals, like beauticians or chiropractors.

While the clinic opened in Harrogate today, there will be an official opening event in September with demonstrations, drinks, canapes and special offers.

This story is sponsored by Vida Healthcare.

Anyone who has supported a loved one living with dementia knows how much time, energy and understanding is required to maintain their wellbeing and quality of life. A dementia journey can vary from person to person and symptoms can also change over time, therefore caring for someone living with dementia can be incredibly complex.

James Rycroft, Managing Director at Vida Healthcare, discusses why specialist care is crucial for people living with dementia and how care home operators can ensure they protect the health and wellbeing of their residents.

About Vida Healthcare

He said:

“Vida Healthcare was established in 2010 with the aim of transforming the care available to people living with dementia. It was clear at the time that the majority of traditional residential care homes simply didn’t have the resources or the expertise to fully support their residents as they progressed on their journey with dementia.

“We set about challenging perceptions and practices in dementia care, with an emphasis on reducing the use of medications and to instead provide bespoke environments and alternative therapies to improve wellbeing and quality of life.”

Vida Healthcare now operates three specialist dementia care homes in Harrogate, which are all rated ‘Outstanding’ by the Care Quality Commission as of June 2023.

Vida Hall in Starbeck.

Creating the right environment

When creating a care home, there are lots of aspects to consider. The choice of textures, colours, lighting and multi-sensory equipment can all actively promote a sense of stimulation, while innovative layouts can help to reduce anxiety, frustration and stress.

Memories are extremely precious, particularly for people living with dementia. Every environment and item can be specifically designed to trigger memories and encourage residents to share stories with staff, family and friends.

Different places are important to encourage residents to keep active and improve their mental and physical wellbeing. Gardens and terraces which have been incorporated into our three homes provide safe spaces that can be freely accessed.

Daily life

Care home residents should be encouraged and supported to make their own choices about how they spend their time to maintain independence and wellbeing. We encourage our residents to pursue their own interests and hobbies, socialise with their neighbours and treat the home as their own.

Where residents feel at home.

The passion, positivity and enthusiasm of staff is a key aspect of creating the right environment. Every staff member at Vida has the skills, knowledge and confidence they need to provide the best possible care and help people lead happy and fulfilling lives. We do this through training and practice which is rooted in creative connections.

Friends and family are a big part of life at any care home and communication with families is essential. Vida developed an in house app which offers a digital platform for families to see pictures and videos of their loved ones and life inside our care homes on a daily basis.

Wellbeing & life enrichment

Mr Rycroft added:

“We know that giving people a sense of purpose and self-worth is vitally important to their wellbeing. Whilst we do have wellbeing facilities, it is en-grained in our staff that it is all of our responsibilities to help our residents live a joyful and fulfilled day.

“We are focused on maintaining the independence and dignity of our residents. That might be just helping someone make their own cup of tea, or promoting someone to do simple house tasks like washing up and setting the table. Sustaining those every day tasks that sometimes we take for granted.

“We support our residents to remain a part of the local community and encourage them to get involved in a range of activities. Regular outings to the local town, parks and gardens is a fantastic way of getting residents to socialise and keep active.”

Vida Court opened in 2021.

For many people, a key factor when it comes to choosing a care home is the food. It’s important to offer a choice of delicious meal options that take into account dietary needs and preferences. Offering flexibility is important, from serving residents at regular mealtimes to giving them the choice to eat at different times in their own room.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.

Insurance brokers Clegg Gifford opened their office in Harrogate yesterday with their superhero mascots in tow.

Clegg Gifford moved into the former Skipton Building Society office on Princes Street and launched with a party, inviting clients and local businesses.

It took just five weeks to get the office, which underwent a full refurbishment, ready for opening.

The move into Harrogate has employed four people so far but the office has the capacity for up to 15.

Toby Clegg, CEO of the Clegg Gifford group, told the Stray Ferret:

“We like to have fun. Insurance is not the most exciting topic but we’re different, we like to bring a bit of fun and put our people at the forefront.

“We find that approach gets a better outcome for our customer and ultimately makes them happier. We have always had a book of business here through our Westminster Insurance so we are building on that good foundation.”

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Scott Markham, branch manager at the new Harrogate office, said:

“We’ve had a fantastic turnout today, it’s just what we’ve been hoping for. It’s a fabulous location and well appointed.

“It’s about creating a really warm welcome, we want to be at the centre of the community as friends and neighbours with our potential clients.”

This story is sponsored by ASE Computers.

Nobody likes to think about worst-case scenarios. But from a business perspective, planning for disaster isn’t just a good thing to do if you have the time. 

It’s an absolutely vital measure to protect the future of your business – and failing to do so could be catastrophic. 

One man who knows all about the importance of disaster planning is Chris Dickinson. 

Running IT sales and services company ASE Computers for almost 30 years, he has seen plenty of disasters in other businesses and has done more than his fair share of work to fix them. 

However, he says, some simple planning could save a lot of pain and cost if the worst should happen.  

Chris said: 

“When people go into business, they tend to focus on the positives – they don’t consider what might happen if things go wrong. 

“But it can happen so easily. A simple mistake or a fault can kick of a chain of events that lead a business into real trouble.” 

While most people don’t know where to start when it comes to planning for a potential disaster, Chris has a thorough approach to ensuring every possibility is considered.  

He begins with a series of questions: 

“What happens if your IT systems go down? Or your phones or internet supply? What if you can’t access your bank account?

“Is your data secure? What happens if it comes under attack or you lose access to it?

“If you can’t use your office because of a flood or a fire, what then? What if a key person is suddenly unable to work for any reason? 

“If something goes wrong, is there a system in place for reporting it and dealing with it? Who’s in charge? Who takes responsibility for what?

“All these sorts of questions really do need to be asked if you’re to protect yourself from the worst-case scenario.”

Disaster planning for payroll clients with 90% digital process

For one of ASE’s clients, putting in place a disaster plan has proved invaluable. 

Pay Me asked Chris and his team to do some research into the company’s IT infrastructure and produce a disaster recovery document. 

The firm offers payroll for companies around the UK, a process which is 90% digital. 

Once the review was complete, the ASE team put together a series of recommendations, explaining how each would benefit Pay Me and assist if the worst should happen. 

Once the IT system was in place, other aspects were considered: phones and internet, as well as staff responsibilities and hierarchy.  

The disaster recovery plan was put to Pay Me’s board for the final sign-off, which they were happy to do. 

Not only did it mean peace of mind for everyone from the directors down to the staff, it could also be used for Pay Me’s insurers. ASE produced an executive summary of the plan to demonstrate how prepared the company was for any eventuality.  

Chris said: 

“It might seem like a luxury to have a thorough disaster recovery plan, but if the worst should happen, you need to be prepared.

“The arrival of the covid pandemic and the need for everyone to stay at home shows just how quickly something can happen that affects how you operate.

“Companies with an effective plan were able to put actions in place quickly, getting their team members up and running at home, and therefore minimising any losses to the business in terms of productivity.

“While we hope we never have to face that kind of situation again, having a disaster recovery plan in place is absolutely vital to protect you from any eventuality.”

To find out more about how ASE Computers can help your business to be ready for anything, click here. 

Police have said a teenage girl who went missing from the Pateley Bridge area has been found safe and well.

North Yorkshire Police said yesterday the girl had been missing since 9.30pm on Saturday.

Officers issued a description of her and asked for help locating her.

They said last night she had been found. We have therefore updated this article too remove her personal details.

This story is sponsored by Bright Light Musical Productions.

A new local musical theatre group is set to bring the hit Netflix musical Tick, Tick… BOOM! to Ripon, with an exciting two-week run starting this Thursday.

Tick, Tick… BOOM! will be the debut show for Bright Light Musical Productions, which is made up of a young and passionate cast and creative team from across the Harrogate district.

The troupe has spent the last nine months preparing for the show at the newly-refurbished Ripon Arts Hub from Thursday, February 16 until Saturday, February 25.

Dan Crawfurd-Porter, who is producing the show, told the Stray Ferret:

“Tick, Tick… BOOM! is a must-see for any theatre fan.

“Inspired by a love of musical theatre legend, Jonathan Larson, this has been the ultimate passion project and it feels fitting to channel that passion into telling the story of Larson through his own words and music.

“As Jon asks: ‘What does it take, to wake up a generation?’, the answer, we hope, is this show!”

Bright Light Musical Productions’ show boasts an intimate cast, a four-piece rock band and a stunning 90s-inspired set.

Director William Thirlaway, musical director Matthew Peter Clare, and choreographer Freya McIntosh have all driven the show creatively.

The two-week run for this musical spectacular is to not be missed. The clock is ticking, so get your tickets now by clicking or tapping here. Tickets are just £15.

Tick, Tick… BOOM! is the story of Jonathan Larson

The musical Tick, Tick… BOOM! is based on the true story of promising theatre composer Jonathan Larson before he went onto create the hugely successful Rent.

About to turn 30 and still waiting tables for a living, Jon is desperate to create something truly great before his time runs out.

The pressure grows as Jon’s girlfriend, Susan, announces that she wants to get married and move out of the city and his best friend, Michael, quits acting and finds financial success on a different career path.

This is the debut show from Bright Light Musical Productions.

As the time ticks by, Jon debates whether he should throw in the towel.

Tick, Tick… BOOM! was a hit on Netflix and received acclaim for Andrew Garfield’s performance as Jonathan Larson and Lin Manuel Miranda’s direction.

Now, just over a year since the film’s release on Netflix in November 2021, Bright Light Musical Productions is bringing the musical to Ripon.

The show starts this Thursday and runs with matinee and evening performances until Saturday, February 25.

Click or tap here to get your tickets for Tick, Tick… BOOM! at Ripon Arts Hub now. 

A judging panel made up of leaders from top local businesses and organisations have shortlisted finalists for the Stray Ferret Business Awards 2023, sponsored by Prosperis.

It wasn’t a simple task, with more than 100 entries across 10 categories, which highlighted the strength of the local business community.

Our four judges were Marcus Boardall, chief executive of Reed Boardall, Black Sheep Brewery chief executive Charlene Lyons, Cloud Nine founder and chief executive Martin Rae, and James Farrar, chief operating officer of York and North Yorkshire LEP.

The judging panel met at West Park Hotel in Harrogate in the morning and debated well into the afternoon.

On Friday, January 20, the Stray Ferret will announce the shortlist for each of the 10 categories.

From growing businesses to the up-and-coming stars of the future, the categories are designed to allow businesses to showcase their strengths.

The glittering, black tie awards ceremony will take place on Thursday, March 9 at Pavilions of Harrogate. To book your tickets, click or tap here.

More pictures from the judging day:

There were lots of entries for the judges to get through.

Our judges enjoyed debating about each of the entrants.

Marcus Boardall of Reed Boardall and Martin Rae of Cloud Nine.

James Farrar of the York and North Yorkshire LEP and Charlene Lyons of Black Sheep Brewery.

The Stray Ferret Business Awards 2023 are for businesses across all sectors in the Harrogate district.

In these final few days before entries close, we are revealing the last of what our judging panel is looking for when it comes to each of the 10 categories.

The final category up is the Best Digital Marketing Campaign Award, which is sponsored by Next Chapter.

Digital is clearly the way forward. This award recognises the work of businesses that have run incredible campaigns on purely digital campaigns.

Companies looking to enter need to provide information on the digital marketing plan, including its aims and objectives. Also provide statistical information on why the campaign was a success.

Does your business deserve to win the Best Digital Marketing Campaign Award at the Stray Ferret Business Awards? Entries close at 12pm on January 16. It’s simple and quick, so enter today!

Click here or the banner below to enter for the Stray Ferret Business Awards, sponsored by Prosperis.