COLUMN: The excitement and nerves of being the first voice on StrayFM

This column is written for The Stray Ferret by Steve Parsley. Steve’s voice was the first heard on Stray FM almost 26 years ago. This week it was announced that StrayFM will be turned into a national radio station, Greatest Hits Radio. The journalist-turned-copywriter reflects on its history – and the future of local media:

 

Memories of that first broadcast on launch day on July 4 back in 1994 are not as clear as they might once have been – largely because there were plenty of other events at the station after that which were ultimately more challenging.

There were nerves on that first day of course – enough to convince us to record the first-ever news bulletin at 7am in advance. We were that determined that there shouldn’t be a single stutter, cough or blunder to mar a watershed moment which had been years in the planning.

But the rest that morning were done live and, once the pressure was off, we were already beginning to enjoy ourselves – and, indeed, that’s how I’ll remember the first few months that the station was on air.

Stray FM’s roots were as an amateur operation run on a part-time licence during the Harrogate International Festival from a Portakabin on the car park at St Aidan’s School.

But, within a few weeks after its full-time launch, it had already become a popular community service; there was no doubt about that. The station’s minute-by-minute coverage of the first snows of the winter, the dramatic story of the animal rights fire bomb attacks on a gaggle of town centre stores and its determination to include local folk in its programming saw to that.

The groundswell of support was tangible and the presenters – and even the news team – began to realise they even had a little local celebrity. They were definitely exciting times.

However, the euphoria began to wear a little thin when the inaugural team’s enthusiasm and relative inexperience ran up against the commercial realities of financing and running a radio station.

Within a year, a new management team had taken the helm, there were departures among stalwarts who had been with the Stray FM brand right from its very inception and even a sad and devastating suicide among the presenting team.

However, slowly but surely, the station put a rocky first anniversary behind it, remained true to its principles – if not its original format – and cemented a place for itself as a source of local entertainment and information and as a new cheerleader at many of the Harrogate district’s local events.

Run on a shoestring in years two and three and now focusing as much on sales as content, Stray FM shrugged off its reputation for an amateur but well-meaning approach to broadcasting to become a proper RAJAR contender.

Some established names from rival commercial stations in Leeds even began to appear in its presenter line-up. News too was revamped to include a half-hour drive-time programme and live Saturday coverage.

But, perhaps predictably, the station’s success was noticed eventually by the larger players and, in 1999, Stray FM was to be acquired by GWR – then the owners of Classic FM – for a cool £3m.

The purchase certainly offered a great return for shareholders who had invested in the early days of the station, helping to get it off the ground. I remember staff being assured their jobs were secure and glasses being raised to a job well done.

But, for me personally at least, the magic was over. Important decisions were no longer made in the meeting room in Harrogate but in a distant boardroom. The station was also expected to conform to the GWR format. However, the final straw was an instruction not to focus so much on news but “infotainment”. From that moment, my own departure was inevitable.

Nevertheless, I remained a supporter and was as pleased as anyone when, in 2008, Stray FM was given an Arqiva Award as the best station for its size. I claim no credit whatsoever, but I still remember hearing the news with some pride. It was the same too when the station appeared more than once on the Sunday Times Best Places To Work list.

I will always remember my six years on the team with fondness. Indeed, my parting gift – a framed montage of some of my favourite sayings (which, sadly, I can’t repeat here) and commemorating the weird way I wore my headphones – still hangs on the wall in our smallest room at home.

It is therefore with great sadness that I heard the news this week of the station’s demise. I‘ve grown used to seeing newspapers I worked for become shadows of their former selves in a world where information is now gathered mostly for free on the internet and on social media.

But, for me at least, commercial radio was somehow insulated from the ravages on the online world. I thought it was still a place we went in our cars, for local news and content or for music on Sunday mornings.

The decision made by Stray FM’s new owners suggests I’m wrong and I have no hesitation in admitting that is both a shock and source of considerable sadness. For me, it’s also another step towards a grey and uniform world where automation is more important than character and content. But that, perhaps, is the modern reality.

Read more about this week’s news story on Stray FM:

Lib Dems rally community to save Stray FM

A petition has been set up calling for Bauer Media to reverse its decision to replace Stray FM with a national radio station.

Launched by the Liberal Democrats in Harrogate and Knaresborough, the petition says the loss of the service will be “a huge blow to our local communities”.

As announced this week, the 26-year-old Harrogate station is set to be replaced by Greatest Hits Radio, with three hours a day of regional presenting covering Yorkshire and Lincolnshire.

Lib Dem spokesperson Judith Rogerson told The Stray Ferret:

“For me, it came as a bit of a shock. During the week, I was talking to one of my friend from outside Harrogate and saying we’re lucky to have local radio, and then this news was announced.

“Stray FM is such a huge part of the community. So many of us just have it on in the background. It always sticks with me how good they are at what they do – in emergencies, like floods and snow, but also the fun stuff like the bed race. You see people around and recognise them and it’s a brand that everyone knows and likes.”

Ms Rogerson said she was concerned about the impact on community groups and events which are supported by Stray FM. Some of them have already spoken to The Stray Ferret about the imminent loss of help from local presenters, journalists and others at the station.

Stray FM at the Knaresborough Bed Race 2017

Stray FM entered and supported the Knaresborough Bed Race, among other community events

With the new station offering mostly national content and a small amount of regional programming, she said she fears its reflection of the unique nature of the Harrogate district will be lost.

She also expressed support for the Stray FM team, whose roles are currently under consultation for redundancy.

“It’s dreadful it has come at this time. Everyone’s life is so uncertain at the moment and the community has been really strong during the pandemic. To lose such an important bit of that community is awful, and I really feel for the people who work there too.”

The petition, which she said is for the community rather than a political statement, has already attracted more than 400 signatures in just a few hours. While she doesn’t know whether it will be enough to persuade Bauer to change their minds, she added: “It’s really important that someone speaks up to gather that strength of feeling.”

The Stray Ferret has approached Andrew Jones, MP for Harrogate and Knaresborough, for his views on the changes at Stray FM but has not received a response.

To view or sign the petition, click here.

Harrogate hotel group leader warns of ‘carnage’ ahead

The closure of the St George Hotel is symptomatic of the huge challenges facing the hospitality industry, according to the leader of the group representing the largest hotels in the Harrogate district.

Peter Banks, chairman of Harrogate Hospitality and Tourism Association, told The Stray Ferret: “They will be the first of many in the country. It’s going to be carnage. The high street will be changed for good.”

With Harrogate Convention Centre still set up as a Nightingale hospital and remaining on stand-by for an indefinite period, Mr Banks, who is general manager at Rudding Park, said there is a large question mark hanging over the viability of the industry in the district.

“What about all the bedrooms that go hand-in-hand with the convention centre? If it’s a hospital for a year, all of those big shows won’t be going on and all their attendees and delegates will not be staying in the hotel bedrooms.

“Only about three per cent of the bedrooms I sell are related to the convention centre, but there are other hotels that are much more like 30, 40, 50 per cent. Where’s that business going to come from?”

Sitting opposite the convention centre, the St George was likely to have been more affected than most by it being out of use for events. But Mr Banks said being part of a business which also operated coach tours put it at greater risk than many of the district’s other hotels.

Peter Banks

Peter Banks, chairman of Harorgate Hospitality and Tourism Association

While quarantine restrictions are in place for overseas travel, Harrogate is likely to get a boost from UK tourists. However, Mr Banks said HHTA’s thoughts haven’t yet turned to how the district can capitalise on this and market itself effectively:

“Right now, everybody is just trying to work out how the hell we’re going to operate. We’re that far away from creating any marketing plans. If you can’t work out how people are going to go to the loo safely, it might be putting the cart before the horse.”

Weight of responsibility

He criticised the guidance from the government as “about as clear as mud”, saying they had left businesses to try to work out how to operate safely without straightforward rules. Hotel owners, he said, felt an enormous weight of responsibility to protect staff and visitors from the risk of catching Covid-19 and were constantly re-writing their plans as government guidance changed.

For example, he said reducing the number of staff in hotel kitchens means overhauling menus – and putting those menus onto apps instead of passing them between staff and customers. Even simple things like passing in corridors and using toilets will have to be considered and controlled. He added:

“My hotel manager said it’s going to be like re-opening a new hotel. It’s going to be like opening a new hotel on Mars. The rules are going to be entirely different and we’re going to have to change things day by day while we work out how it works.”

Rudding Park hotel

Peter Banks says re-opening Rudding Park will be ‘like opening a new hotel on Mars’

Mr Banks said he expects most of the hotels in Harrogate to be large enough to sustain themselves through the current turmoil. For restaurants, however, he said even if they are able to reopen in the coming weeks, social distancing may make it impossible for them to break even, let alone make a profit.

“The furlough scheme has been a life-saver, but frankly all it’s doing is kicking the can down the road. We’re all going to have to cope without the support of the government at some point. It’s delaying the inevitable when a lot of smaller businesses will not be able to make a profit.

“If they have to get 70 per cent occupancy to break even in restaurants, what’s the point? They just won’t open.

The hospitality industry is extremely worried. Everyone is getting ready to open in July at some point but everyone is worried about what it’s going to look like.”

Short-term ‘bounce’

As well as the hotel receptionists, cleaners, kitchen porters, accountants and others who lose their jobs when a hotel closes, Mr Banks said there is a ripple effect to others such as food suppliers. Even the move to cashless systems to reduce the risk of infection will result in job losses, as cashing up is no longer needed and couriers won’t be required to take money to the bank.

The result could be further redundancies being made across all industries, leaving people with less cash in their pockets. While Mr Banks said he expects a short-term “bounce” for many hotels and restaurants soon after reopening, he said the winter could be very quiet as people run out of money they have saved during lockdown, or more job losses hit across the UK.

However, he sounded a note of optimism for the Harrogate district.

“Harrogate is an awful lot more fortunate than a lot of other places. We have a great natural resource, a really beautiful built environment, unlike so many other places. We will be less affected than others.”

Harrogate radio station Stray FM to close

Stray FM is set to come off the air after owner Bauer Media announced it was making it part of a national network.

The station, which has covered the district since 1994, will become Greatest Hits Radio.

While there will be a regional drivetime show for Yorkshire and Lincolnshire, most of the schedule is set to be the same as the rest of the national Bauer group. It is not known whether any of the current presenters will be transferred to the regional or national shows, but Bauer said it would use “nationally known presenters”.

The company, which bought out former Stray FM owner UKRD last March, has vowed to provide news, travel, weather and other local information, but has not yet revealed how this will be delivered.

The Stray Ferret understands Stray FM will continue to broadcast from its Hornbeam Park station until September. Bauer said some staff roles have been put into consultation for redundancy, and freelance contracts are being reviewed.

While it has not confirmed how many jobs could be lost, industry publication RadioToday has estimated that only 40 of the current 200 presenters across the UK will be needed – and that’s without taking into consideration the journalists, engineers, admin, management, sales and other staff currently working at its 56 stations.

Dee Ford CBE, Bauer’s group managing director for radio, said:

“Audiences love and trust radio. Expanding the Hits Radio Brand Network will ensure listeners to these acquired stations benefit from multi-platform digital distribution meaning they can continue to broadcast in an increasingly competitive, digital and voice-activated world.

“This ensures the provision of local news and information, traffic and travel as well as access for advertisers to highly valued audiences.”

No further coronavirus deaths at Harrogate District Hospital

There have been no further deaths in patients with Covid-19 recorded at Harrogate District Hospital, according to today’s statistics.

It leaves the total number of deaths under Harrogate and District NHS Foundation Trust at 58 since the start of the outbreak. The hospital confirmed yesterday it had treated and discharged 104 patients in total.

In figures released today, NHS England confirmed the deaths of 121 people across the country, in patients aged between 41 and 98. Of those, three patients, aged between 50 and 91, had no known underlying health conditions.

One more coronavirus death at Harrogate District Hospital

A patient with coronavirus died yesterday at Harrogate District Hospital, it was confirmed today.

It brings the total number of deaths under Harrogate and District NHS Foundation Trust to 56, while the trust announced last Thursday that it had treated and discharged 97 patients with coronavirus since the outbreak began.

Outside the hospital, the latest information from the ONS shows there have been 51 deaths in care homes in the district.

NHS England has today reported 174 deaths across the country, in patients aged between seven and 102. Of those, six patients – aged between 45 and 90 – had no known underlying health conditions.

The organisation has reported that its Covid-10 patient notification system was not operating for a period of time on Saturday, meaning some of the deaths reported during that time may come through in data released later this week.

Mind provides lifeline for people facing mental health struggles during crisis

For most people, coping with lockdown and the challenges of the coronavirus pandemic can be challenging. It can be so much worse for people who already struggle with their mental health. 

The Harrogate branch of Mind has been offering its support for the last eight weeks. 

Development manager Helen Greensit, one of a team of three making regular phone calls to check in on people, said the initial challenge was the change in routine. 

It’s the change, in the fact that they can’t do what they would normally do. And it’s the worry about, ‘can I go and get my shopping?’. Especially for people who are vulnerable and have underlying health conditions – many of them are staying indoors anyway. For others, it has messed with that routine. 

“A little group of them used to go to the pictures every now and again. All that is disrupted. For those who have got a daily routine going, they suddenly can’t do that.” 

The small team at Mind began by calling people to check in, offering to call back once a fortnight or week, or even several times a week if it was needed. Some said they were fine without a regular call – but the team called back after a few weeks, and some said at that point that they would benefit from a regular chat. 

Working together

Through the conversations, Helen and her colleagues also identified people in need of additional help. They liaised with the Resurrected Bites food waste project to arrange deliveries for people who were struggling to get food, as well as speaking to GPs and pharmacies to ensure essential medicine and healthcare were available. 

It is not just people who were already known to Mind who have benefited from its support – a growing number of new contacts are being made and added to the list of calls. Helen is keen to reach even more and welcomes anyone who gets in touch.

Families are worried about the impact of closing the Briary Unit

A loss of routine made the first few weeks of lockdown hard for many people

In a two-week period, there are more than 170 calls being made to people in the community to check in, have a chat and schedule the next call. As well as supporting vulnerable people, Helen and her colleagues are finding benefits for themselves in the conversations. She said: 

“We’ve opened it up to the community. We’ve said, ‘it’s a community service, if you are feeling lonely and isolated, even if it’s just a weekly chat you want about your pet rabbit, if that’s what you want, that’s fine’.

“A lot of my friends think ‘lucky you, going to work’. I do feel happy I’ve got a purpose and I can come into work and I can do something valuable that’s going to be helpful.” 

Alongside their calls, the team at Mind are now looking towards the next steps, when lockdown eases. The Acorn Centre on Station Parade usually hosts up to 30 people at a time, with some doing crafts and activities, others chatting informally over a coffee, or getting help from the staff and volunteers. 

Planning ahead

Helen said that, in line with government guidance, it may be possible in the coming weeks to re-open to smaller numbers. The phone support is likely to continue for those who are still isolating at home, and to provide additional support for people who can’t be accommodated as often as usual at the centre. 

Having started in her role just weeks before lockdown began, Helen said she has found it challenging – but has enjoyed feeling she was making a difference to people’s well-being. 

“It has always been about the people for me. Supporting and helping people is what drives me. 

“I wouldn’t have imagined it would be quite as strange times as this. It hasn’t really allowed me to get to grips with things in the way we would have done.

It’s really nice to hear a voice on the end of the phone and think, ‘they sound like they’re doing OK’.”

If you are struggling with your mental health and need someone to talk, you get in touch with Mind on 01423 503335. Their telephone support service is available between 8.30am – 5pm every weekday. For information click here. 

Church prepares to bless all creatures in online pet service

All creatures great and small will gather together – virtually – tomorrow, as churches in the Boroughbridge area unite for a pet service.

Rev Karen Gardiner, vicar of the united parishes of Aldborough, Boroughbridge, Dunsforth, Minskip and Roecliffe, is preparing to bring families and their four-legged friends together despite the lockdown.

Animals will receive a blessing in the 4pm online service, which is open to anyone who wants to participate, including those without pets.

Rev Gardiner said: “We’re looking forward to it very much. We’ve actually got the Bishop of Ripon joining us and giving the final blessing, so that’s going to be really nice.

“It should be a fun-packed service. We know we’ve got horses, dogs and cats so far, and we’re hoping for more.”

Interior of Boroughbridge church

The united churches in the Boroughbridge area have been offering online services since lockdown began

With three cats in her family home, Rev Gardiner said animals have become particularly important to people during lockdown and she hopes tomorrow’s service will attract people who do not usually go to church. She added:

“Something like a pet service is one of those things that people relate to. At the moment, people’s pets have come to mean such a lot to them, especially if you’re on your own – but even in a family, our cats have been a tremendous emotional support. It feels right to have a chance to say thank you to them.”

Rev Karen Gardiner's cats will join the pet service in Boroughbridge

Rev Gardiner’s cats will be joining the pet service too

Last year, a pet service at Dunsforth proved very popular among locals and it was scheduled to take place again this year. When lockdown began, rather than cancel, Rev Gardiner decided to move the event online.

This Sunday’s pet service will be conducted via Zoom, but anyone without the technology who wants to join in can send a photo of their pet in advance for inclusion in the service. A written transcript will also be available.

More information about how to join the service can be found on the churches’ Facebook page.

Parking restrictions imposed in town centres as authorities aim to discourage crowds

Parking restrictions have been introduced across the Harrogate district, with signs suggesting they could be applied for more than four months.

James Street, Commercial Street and parts of Albert Street in Harrogate town centre have been roped off, along with parking bays on Knaresborough High Street. Pateley Bridge’s High Street and Ripon’s High Skellgate and Westgate have been reduced in width to a single lane.

North Yorkshire County Council’s signs say the restrictions are designed to enable social distancing and are in place until the end of September. However, the authority confirmed on Twitter the parking bays will be closed this weekend, with monitoring in place to determine how effective the measures are.

While shops, cafes, bars and restaurants are not currently allowed to open, the government has said the restrictions could be eased in the coming weeks. NYCC has not confirmed whether the weekend’s restrictions will be extended, though the signs suggest they could be in place until the end of September.

Parking restrictions on James Street to help social distancing for coronavirus

The notices on James Street suggest restrictions could be in place until the end of September

Richard Flinton, chief executive of NYCC, said in a message to residents:

“We are doing our best to limit crowds in those places where lack of space is particularly concerning such as Whitby, Filey, Scarborough and Harrogate.

“We are closing a number of streets, shutting certain car parks and suspending parking in a number of areas. We will also have highways crews looking out for any issues of concern over the weekend and ready to take the action open to us, to respond.”

If restrictions on town centre parking remain in place after shops are allowed to re-open, they are likely to cause concern for businesses already affected by declining footfall before lockdown began. Independent Harrogate, which represents small businesses in the town, has been campaigning for free parking to encourage more shoppers to visit and bolster the local economy.

Environmental campaigners argue the quiet roads and increase in cycling and walking over recent weeks should be part of the Harrogate district’s plans for the future. Zero Carbon Harrogate has said now is the ideal time to improve infrastructure for low-carbon transport and encourage people to choose options other than cars.

Valley Gardens, Harrogate

More visitors were seen in Harrogate’s Valley Gardens today

Visitor attractions

Fears had been raised that, over the first weekend since changes to lockdown advice from the government, crowds could descend on town centres and attractions, making it very difficult for people to keep their distance.

Harrogate’s Valley Gardens today appeared much busier than it has been over recent weeks, with no parking restrictions nearby. Organisations including Yorkshire Water and the Yorkshire Dales National Park issued advice against travelling to potentially busy places.

Mr Flinton added:

“We hope this is reassuring, but you all have a part to play in this, too. Of course, enjoy the outdoors; there is no finer place than our county in my, perhaps biased, view.

“But, please, access open countryside rather than paths, narrow lanes or town and village centres. If you can do so close to your home all the better, and be prepared to change your mind if where you are heading looks busy. Protect yourselves and your family by avoiding crowds and encourage anyone you know who is thinking of coming – to wait until we can offer them a real North Yorkshire welcome in the future.”

What are your experiences of the new restrictions and social distancing across the Harrogate district this weekend? Email us with your views.

No further coronavirus deaths reported at Harrogate hospital

For the third consecutive day, there have been no new confirmed coronavirus deaths at Harrogate District Hospital.

The total number of deaths at the hospital remains 54, in figures released by NHS England today.

Across the country, 181 more deaths have been confirmed in today’s statistics, in patients aged between 39 and 98. Of those, seven patients, aged between 43 and 67, had no known underlying health conditions.

This week, Harrogate and District NHS Foundation Trust confirmed it had discharged 97 people after treatment for coronavirus, since the start of the outbreak.

Meanwhile, the number of deaths in care homes relating to Covid-19 stood at 54 in statistics released this week, covering the period to May 1.