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19
Oct 2022
Boroughbridge couple's three-year new build nightmare
A Boroughbridge family has been left in limbo for three years after ongoing problems with a new build property.
Chris and Katie Eve bought the house on Hockley Croft estate in December 2019.
But they still have items stored in a shipping container outside because of unresolved issues.
The new build estate, constructed by Harron Homes, consists of eight properties.
Speaking to the Stray Ferret, Mr Eve said his family, which includes two young children, had looked forward to leaving Harrogate for a new home in Boroughbridge.
He said:
Lack of insulation
But numerous problems, particularly with the insulation, has led to a three-year nightmare, including the couple having to store clothes and belongings in shipping containers on their drive. Other properties on the estate also have to use containers.
The Eves' garage ceiling has been taken down four times because of problems with the insulation and fire board, and damp has also been found in the property.
Mr Eve said the couple could “see their own breath” in the front room because of the cold temperature, and had endured “countless” other problems, including uneven bedroom floors and roof trusses being weathered and warped.
Site managers from Harron, council building control and customer service managers have been to the property to inspect the property.
Read more:
- Contamination concerns delay decision on 53-home Knox Lane site
- Bilton garages set to be demolished for housing
On two occasions, the family have had to move items stored in the garage into shipping containers — the latest container has been there for a year.
The couple said they are still waiting for Harron to fix the problems and, as a result, have been forced to employ their own structural engineer to look at the house.
Currently, they are staying in the living area above their garage. But despite the ongoing problems, Mr Eve said the family is determined to make the house work.
He said:
Harron Homes response
The Stray Ferret approached Harron Homes for a response to the complaints made by the family.
Tony Lee, managing director for Harron Homes Yorkshire, said:
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