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26

Oct 2023

Last Updated: 25/10/2023
Business
Business

Business Breakfast: NEOM appoints new CEO

by John Grainger

| 26 Oct, 2023
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businessbreakfast-26oct23
Isabel Malbois, the new chief executive of Harrogate home fragrance brand NEOM.

NEOM, the home fragrance brand that has grown to international prominence from its Harrogate HQ, has appointed a new chief executive.

Isabel Malbois, who was previously managing director at the company, takes over from co-founder Oliver Mennell, who will stay on as non-executive chair. Fellow co-founder Nicola Elliott remains as creative director.

Isabel joined NEOM – whose name comes from its founders' initials – as global commercial director in 2021, after successful stints at L’Oréal, Urban Decay and Giorgio Armani. She said:

"I’ve thoroughly loved working closely with Nicola and Oliver and the passionate and smart NEOM team over the past two years and I’m super excited about my new role as CEO. NEOM is a very much-loved wellbeing brand.


She added:



"I look forward to continuing to stand shoulder-to-shoulder with Nicola day to day and having Oliver close to the business in his new role as chair to keep driving the company onwards and upwards."


Oliver Mennell and Nicola Elliott founded NEOM in 2005, launching a range of natural fragrances designed to improve sleep, lower stress, boost energy and lift mood. Within a few years, their products had been adopted by celebrities including Gwyneth Paltrow, Sienna Miller and Kate Moss.


Now based at Hornbeam Park, it has achieved B Corp certification – an internationally recognised standard for sustainability – and in its last annual accounts recorded post-tax profits of over £3 million.







Hospital rated 'good' by CQC


A mental health hospital in Harrogate has been praised for the “outstanding” caring nature of its staff by inspectors from the Care Quality Commission.

The regulator’s report on Cygnet Hospital Harrogate praised the high standard of care offered at the service and highlighted many areas of positive practice, saying the hospital had embedded a “person-centred” culture.

The service, on Ripon Road, is part of the Cygnet Health Care division, and offers a care service for men and women suffering with acute mental health.

The inspection, which took place in August, looked at all key lines of enquiry: safety, care, responsiveness, leadership and effectiveness. The service was awarded a Good rating overall, with Outstanding in the Caring domain.

Hospital manager Gavin Clark said:

“We're all absolutely delighted with a good overall from the recent inspection, but to get an outstanding in the Caring domain was the cherry on top.
“That the report recognises the contribution of multiple departments in this – and not just clinical teams – felt a real validation of the entire staff group’s efforts. I feel so proud of everyone and would like to thank all of my staff for their hard work and dedication towards providing high-quality, compassionate care.”