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Mar 2023

Last Updated: 17/03/2023

Health

Call for parents to share maternity experiences in Harrogate district

by Vicky Carr

| 18 Mar, 2023

A group of volunteers is calling for parents to share their experiences of maternity services across the Harrogate district.

Harrogate Maternity Voices Partnership (MVP) is an independent group of volunteers aiming to use feedback from parents to ensure maternity services are the best they can be.

From community midwifery to the hospital's delivery suite and postnatal care at home, the MVP wants to hear from anyone who has experienced the maternity services provided through Harrogate and District NHS Foundation Trust.

The group's chair, Jen Baldry, took up the role in early 2022. She said:

"I've had three children in Harrogate and I think I've had really positive experiences throughout my maternity journeys. However, I always think there's room for improvement.

"I have a passion for developing local maternity services, in particular focusing on personalised care and informed choice.

"I had a baby during covid so that massively impacted me wanting to do this role and give my experience of that, compared to having two before covid."

The MVP holds regular coffee mornings around which any parents are welcome to drop in to. They offer space for children to play while the parents can chat to each other, MVP volunteers and maternity professionals about their experiences.

There are also regular, free information sessions, such as one next Friday evening on the biomechanics of birth, led by a hypnobirthing teacher and a student midwife. It will cover how different positions and movements can be used during labour and childbirth.

Feedback over the last year has seen the MVP work with maternity professionals to look at the language they use, the birthing environment at the hospital, and delivering personalised care to suit each person going through pregnancy and birth.

As well as giving feedback, people who have experience of maternity care in Harrogate are always welcomed as volunteers with the MVP. Jen said:

"We have over 40 active volunteers. I ask everyone for one to two hours a month, and that could be for reviewing leaflets or coming to a coffee morning, or even going in to the unit for a '15 steps' review, when we look at what the experience is like for someone arriving there.

"Anybody who has had experience with maternity services or worked in a field related to maternity can join us."

Pilot project

While the MVP will operate long term with all parents, at the moment it is working on a pilot project with the maternity department in Harrogate.

Across the NHS, midwives will soon be required to undertake more training each year. Harrogate's involvement in the pilot project will see it help to produce training based on feedback from people using its services.

The MVP is helping to find parents to take part and is particularly seeking those who have experienced pregnancies with twins and multiples, surrogacy, their child being cared for on the special care baby unit, or giving birth outside NHS guidance.

It also wants to hear from anyone from black, Asian and minority ethnic backgrounds who has been cared by for through Harrogate's maternity services.

Two focus group events are being held at the end of March – one online and one in person in Harrogate – to gather feedback from those parents.

Jen said:

"The biggest challenge for the MVP is hearing the voices of people who don't necessarily speak up.

"People tend to get in touch if they've had an amazing experience or a really bad experience. We don't often hear from that middle ground, where it was fine, but there are some areas that could be improved.

"All those tweaks, we're here to help with. Was there anything that would have made it even better?

"We also want to ensure we represent everybody in the community, from all different types of background – anybody who has had an experience of maternity services."

For details of upcoming events, visit the MVP Facebook page.

To contact Harrogate MVP, or give feedback on your experiences of maternity services, visit its website.

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Call for parents to share maternity experiences in Harrogate district

Pilot project

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