A nursing home on the outskirts of Harrogate has achieved the top food hygiene rating after a major refurbishment of its kitchen.
Bilton Hall Nursing Home on Bilton Hall Drive was given a rating of just one out of five after an inspection in March, but has now achieved the top rating of five after a revisit.
Tracey Turner, interim manager at the home, owned by We Care Group, said the improved rating was down to the hard work of the kitchen staff.
She told the Stray Ferret:
“I’ve been here for four weeks. I came in as a new manager, had a look around and decided the kitchen should be a priority. In the last three weeks, we’ve turned it around.
“The company have invested in new flooring and new equipment. That kitchen team really, really worked and it has paid off. It’s so much better.”
The original low-scoring report found “poor levels of cleanliness” and said there was a lack of food safety systems and monitoring.
Both the inspector and the home’s former manager said some of the problems were linked to the use of agency workers, after it had struggled to recruit permanent staff for the kitchen.
Ms Turner said those problems had now been resolved and the restoration of the full five-star rating was a reflection of the effectiveness of their work.
A new permanent manager is set to take up the post in the next few weeks, she added.
Meanwhile, other areas of the historic building are also being refurbished, she said, to ensure it offers the best possible living accommodation to its 52 residents.
The latest food hygiene inspection and rating had been celebrated by staff and residents alike, Ms Turner said.
She added:
“[A poor rating] quickly gives the place a bad reputation, which it doesn’t really deserve.
“It just goes to show in a couple of weeks how, as a team, you can pull it together. That’s what care is about. It’s wonderful.”
Read more:
- Managers appointed at Harrogate care home after ‘requires improvement’ rating
- New plans submitted to create 12 flats in former Harrogate care home
Business Breakfast: Executive women’s peer group to be established in Harrogate
Staff well-being and culture have rapidly risen up the priority list for many employers. At the next Stray Ferret Business Club we’ll hear from award winning employer, LCF Law, on how organisations can ensure their teams are productive and happy.
The lunch event is lunch at Manahatta, on June 29th at 12.30pm. Get your tickets by clicking or tapping here.
A new business group for women in leadership roles is to be set up in Harrogate. The aim of the Female Advisory Board (aka F.A.B) is to help executives from non-competing organisations come together and problem solve collectively.
The group is the brain-child of Samantha Addy who says she has big ambitions for the women who have been ‘hand-picked’ to attend- not only to help female entrepreneurs but also to help them invest and support women and girls in the arena but find funding difficult or don’t know where to start. The first meeting is a Rudding Park next Wednesday.
Samantha’s said her mission is to empower female trailblazers:
“Why is that so important? Because research has shown that women generate higher returns for society, are more likely to address social needs and according to Harvard Business Review – women score higher than men in key skills such as leadership, problem-solving and innovation.
“There are so many possibilities and I want to connect these brilliant leaders with other brilliant leaders using Napoleon Hill’s “Mastermind Principle”.
“I’m so excited to launch F.A.B. in Harrogate – there has been such a lovely response to my invitation, even those unable to attend – there is definitely a demand for a more niche community like this and the possibilities it’s going to bring.”
Read More:
- Council ‘not considering’ sale of Harrogate Convention Centre
- Business Breakfast: Yorkshire and Humber see growth in foreign investment
Harrogate luxury linen store Woods has announced a return to stocking the Italian linen firm, Pratesi.
Established in 1895, Woods is one of the town’s oldest businesses. In recent years it has expanded into Woods Fine Linens and William Woods Interior Design.
William Woods CEO at Woods Fine Linens said:
“We are both thrilled and deeply honoured to announce our partnership with the iconic Pratesi, renowned for its exceptional quality bed linens. Woods has the distinguished privilege of being one of the first exclusive retailers selected by Pratesi..
“Pratesi’s decision stands as a testament to the reputation we’ve meticulously built over 128 years at Woods Fine Linens, a unique family business recognised by Pratesi as one of the finest global linen stores. We take immense pride in our unwavering commitment to providing exceptional products, informed knowledge, and unparalleled customer service. This partnership represents a significant milestone for both Pratesi and Woods.
“As we embark on this exciting journey together, we eagerly anticipate introducing the epitome of luxury linens to our discerning customers.”
Michelle Klein, Global CEO for Pratesi said:
“We are thrilled to be entering into this partnership with Woods Fine Linens.
“Pratesi and Woods Fine Linens have a history together of over 75 years, a very special and strategic partnership between our brands which we are excited to continue as we look to grow our network of selected partners around the globe”.
Searches for missing Starbeck woman Sophie Lambert are continuing this evening, as her disappearance goes into a fifth night.
There has been no update from North Yorkshire Police since yesterday, but officers are still out around Nidd Gorge.
The area has been the focus for the search since the weekend, conducted by North Yorkshire Police officers alongside mountain and underwater rescue crews.
Members of the public are also covering as much ground as possible to try to find the 22-year-old.
Sophie’s family has also asked the community to get involved in the search and has invited people to meet at Conyngham Hall car park at 6pm today. From there, people will go out in groups to continue searching into the evening.
Those helping with the efforts have been posting the routes they have taken in a Facebook group dedicated to the search for Sophie, which now has more than 1,600 members.
Anyone who sees Sophie is urged to call 999 and speak to North Yorkshire Police, quoting reference 12230110845.
Meanwhile, posters have been put up across Harrogate and Knaresborough asking people to look for her.
Mountain rescue organisations have also been involved in the search
Sophie left home around 6.50pm on Friday evening and was seen 15 minutes later on CCTV, but has not been seen since.
However, police revealed yesterday that her mobile phone, bank card and top had been found by a member of the public near the river at Nidd Gorge in Bilton on Saturday morning.
At a press conference in the area yesterday afternoon, critical incident inspector Graham Waller said:
“We are very concerned for Sophie’s welfare.
“It’s totally out of character for her to be away from home for this long.
“At the moment we don’t have any suggestion she has come to harm but we are keeping an open mind.”
An appeal video was posted by North Yorkshire Police yesterday evening
Read more:
- Posters go up as search for missing Sophie continues
- Search for missing Sophie Lambert finds her mobile phone
Accident reignites safety concerns near Harrogate schools
A road accident this afternoon has reignited safety concerns for children walking to school in Harrogate.
A red Fiesta mounted the pavement on Yew Tree Lane — the same street where 15-year-old Rossett School students Fraser and Reuben were taken to hospital with serious injuries following a collision with a vehicle in February.
No further details of today’s incident are known — the Stray Ferret has asked North Yorkshire Police to provide some information.
But the sight of a car on the pavement prompted the father of one of the teenagers who was injured in February to get in touch to say it reinforced the need for safer roads around schools.
He said:
“A lot of people are campaigning for a 20 mph speed limit on roads near schools.
“The issue feels very close to home when I see something like this so near to where my son’s accident took place.”
The Yew Tree Lane area is particularly busy because it caters for children attending three secondary schools — Ashville College, Harrogate Grammar School and Rossett School – as well as primary schools, nurseries and pre-schools.
But the parent said 20 mph “should be the limit outside all schools”, including small village primary schools.
A petition calling for a 20 mph limit to be imposed on streets across the south of Harrogate was handed to North Yorkshire Council last month.
Hazel Peacock, who delivered the petition on behalf of the campaigning parents, said the limit would “change people’s attitudes in regard to comfort around walking, cycling and mobility users”.
Read more:
- Mum of boy seriously injured on school run in Harrogate issues plea for 20mph limit
- Child airlifted to hospital after collision outside school near Ripon
Plans rejected for 20 homes and 12 glamping pods in Nidderdale
Planners have rejected a bid to build 20 homes and 12 glamping pods at the former Nidd Valley Saw Mills.
Wakefield-based Milner Homes submitted plans to redevelop the former mill alongside the River Nidd at Dacre Banks.
The mill was sold to the developer in 2020 after its former owner retired.
Milner Homes, planned to convert the mill into five homes, and build a further 15 two to four-bedrooms homes, as well as a dozen glamping pods.
It said the proposal, submitted last year, would “create a distinctive residential development which is sympathetically designed to respect the surrounding built and natural environment” and “promote sustainable tourism”.
But North Yorkshire Council refused the application this week.

The housing and glamping pod scheme as outlined for the Nidd Valley Saw Mills site.
Trevor Watson, assistant director of planning, listed nine reasons for refusal.
He said “no exceptional circumstances” for the scheme, which is outside the Harrogate district Local Plan 2014-35 for development, had been demonstrated.
Other reasons included “a significant, adverse landscape and visual effect upon the landscape and scenic beauty of the Area of Outstanding Natural Beauty”, “insufficient evidence that the continued use of the site for employment purposes is not feasible or viable” and flood concerns.
Mr Watson added:
“The proposed layout creates a scheme that is of poor quality, does not create a safe and accessible environment or reflect the principles of good, sustainable layout design.”
Hartwith cum Winsley Parish Council objected because the application was outside the local plan boundary and also because of highways and noise concerns.
Read more:
- Plan to convert former River Nidd mill into housing
- Nidderdale Showground to host Parkinson’s charity fundraiser
Council ‘not considering’ sale of Harrogate Convention Centre
North Yorkshire Council has said it has no plans to sell Harrogate Convention Centre nor has not it received any offers of private investment for the ageing facility.
It comes as a decision day on a proposed £49m redevelopment moves nearer.
The new council inherited a plan to upgrade the facility from the now-abolished Harrogate Borough Council so it can better compete with rival convention centres in the north.
The convention centre opened in 1982 and its conferences and other events have provided a boost to the town’s bars, restaurants and hotels. However, it has struggled to make a profit.
It still remains unclear how North Yorkshire Council, which is looking to slash £70 million from its budget over the next three years, will pay for the redevelopment.
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Harrogate Convention Centre.
A decision is planned later this summer. If approved, construction work could begin early next year.
North Yorkshire Council’s Conservative deputy leader, Cllr Gareth Dadd, said:
“Design work is progressing for the Harrogate Convention Centre redevelopment project and we are working towards a decision relating to the construction work early in 2024. We will continue to explore any external funding opportunities that arise in the future and in the interim.
“We have not received any offers of private investment nor have we been considering a sale.”
Economic impact of Harrogate Convention Centre
A council report published this year described the convention centre as the largest driver of economic impact in the district with many venues depending on the business through its conferences and exhibitions.
Using Visit Britain methodology, the report predicted the convention centre will boost the local economy by £31 million during 2022/23.
If the redevelopment goes ahead, it’s hoped the upgrade will increase the centre’s visitor numbers from 147,000 in 2020 to 192,000 in 2040, with profits of £29 million over a 40-year period.
In February, Harrogate Borough Council failed in its £20m Levelling Up Fund bid for the redevelopment but at the time, convention centre boss Paula Lorimer suggested the council would bid again for funding in its third round.
Ms Lorimer warned that Harrogate would “wither on the vine” if its convention centre ever closed.
Read more:
- Warning that Harrogate would ‘wither on the vine’ without convention centre
- Local Tories and Lib Dems urge new council to back £49m Harrogate Convention Centre upgrade
Local MPs vote in favour of Privileges Committee report
The two local Conservative MPs voted in support of a report last night that found Boris Johnson deliberately misled MPs over lockdown parties.
The Commons backed the report by 354 votes to seven — however 225 MPs either abstained or did not turn up to vote, including Prime Minister Rishi Sunak.
Andrew Jones, who represents Harrogate and Knaresborough, and Julian Smith, who represents Skipton and Ripon, were among the 118 Tories who supported the report by parliament’s Privileges Committee.
Mr Smith tweeted afterwards “upholding the rules of parliament is key to our democracy”.
Tonight I voted to support the cross party privileges committee report. Boris Johnson did a number of positive things as Prime Minister, but upholding the rules of parliament is key to our democracy https://t.co/YFJIsOs1zU
— Julian Smith MP (@JulianSmithUK) June 19, 2023
Mr Jones indicated his intentions last week when he said:
“I called for the Privileges Committee investigation into this issue and I have supported its work. I will be voting on Monday to accept their recommendations in full.”
The cross-party committee’s report found Mr Johnson committed repeated offences when he said covid rules had been followed at No 10 at all times.
The Selby and Ainsty constituency, which covers part of the Harrogate district, does not currently have an MP following Nigel Adams’ resignation.
A by-election will take place on July 20.
Read more:
- Tories select replacement candidate for Selby and Ainsty by-election
- Yorkshire Party mayoral candidate quit after ‘chicken policy disagreement’
Posters go up as search for missing Sophie continues
Hundreds of posters have gone up around Harrogate and Knaresborough in the search for missing Sophie Lambert.
Four nights have now passed since Sophie, 22, was last seen at her home in Starbeck.
The police search is focusing on the area near the river at Bilton in Nidd Gorge after a member of the public found Sophie’s mobile phone, bank card and jumper there on Saturday morning.
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Sophie was last seen on Friday night.
A Facebook group to co-ordinate the search has been set up and already has over 1,000 members. You can visit it here.
Knaresborough printers Sid Horner and Son printed 1,000 posters yesterday showing a photo of Sophie and urging people to report any sightings.
Inspector Graham Waller, the critical incident inspector based at Harrogate, said yesterday there had been “no positive sightings” of Sophie since she vanished and nothing has emerged overnight.
Numerous groups took part in searches along the river and around the Bilton area last night and are continuing to do so this morning.
North Yorkshire Police has said in a statement:
“Sophie is described as white, 5ft 3in, aged in her early 20s, slim build, with long dark brown hair that is possibly plaited or wavy.
“She has a distinctive scar on her forehead which is likely to be noticeable.
“It is unknown what clothing she has on, but her family said she tends to wear jogging bottoms and has dark green Adidas trainers with a white sole.
“If you have seen a woman matching Sophie’s description or photograph, please call North Yorkshire Police immediately on 999 quoting reference 12230110845.”
Read more:
- Search for missing Sophie Lambert finds her mobile phone
- CCTV footage released in search for missing Sophie
Two girls arrested after trespassing on Harrogate rail tracks
Two girls have been arrested for trespassing on the railway at Harrogate Station and racially abusing a member of staff.
British Transport Police confirmed officers attended the station at 8pm on Monday, May 15, to reports of two teenagers on the track.
The girls, aged 14 and 16, were arrested on suspicion of trespassing and racially abusing a member of staff.
A British Transport Police spokesperson told the Stray Ferret that an investigation into the incident is ongoing.
In response to the incident, Tony Baxter, regional director for Northern, said:
“Last month, two females climbed a security fence from a car park adjoining the railway at Harrogate station and trespassed on the tracks.
“During our attempts to remove the women from what is a very dangerous environment, they gave verbal abuse and made racist remarks towards a member of Northern staff.
“This kind of behaviour is totally unacceptable and the matter was referred to British Transport Police.”
Read more:
- New parking charges at Nidderdale Showground branded ‘unfair’
- Call for speed bumps on Pateley Bridge High Street
- Harrogate rail line ‘close to capacity’, says report
The incident has raised questions about safety after Northern was reported to be planning to remove staff from the ticket gate at the station.
Andrew Whitworth, vice-chairman of the Harrogate Line Supporters Group, said:
“I think the point about the safety benefit of an extra pair of eyes on what is the busiest platform is a very good additional argument for keeping staff there.
“It is of course a busy exit – used by people living on that side of town, by car park users and people who use it as a drop off point (eg taxis are often called there, especially as it’s the main platform for London trains).
“Meanwhile Northern said they were setting barriers to reject any ticket which had been bought with a railcard so that the railcard could be checked – to then remove staff from the barriers would create a lot of inconvenience.
“Northern have argued that closing ticket offices would lead to more staff available to help customers on the platforms – this proposal suggests that they are intent on removing staff everywhere.”
Northern has not commented on the reports that it is considering removing staff from barriers. It also did not respond to questions about the safety implications of removing ticket staff after the incident on May 15.
Business Breakfast: Yorkshire and Humber see growth in foreign investmentStaff well-being and culture have rapidly risen up the priority list for many employers. At the next Stray Ferret Business Club we’ll hear from award winning employer, LCF Law, on how organisations can ensure their teams are productive and happy.
The lunch event is lunch at Manahatta, on June 29th at 12.30pm. Get your tickets by clicking or tapping here.
Yorkshire and the Humber attracted fifty one foreign investment projects last year, up from a total of 40 in 2021, according to consultancy firm Ernst & Young.
EY’s ‘attractiveness survey’ showed the region was the UK’s sixth-best performing. Its share of UK FDI projects increased to 5.5% from 4.0%, despite the UK seeing a 6% fall in project numbers.
The survey analyses the attractiveness of a particular region or country as an investment destination. It is designed to help businesses make investment decisions and governments remove barriers to growth.
The region’s strong performance was driven by growth in key sectors, including machinery and equipment, utility supply, and health and social work. sales and business services, manufacturing and logistics.
Stephen Church, EY’s North Market Leader, said:
“Amid a strong year for the North on FDI, Yorkshire and the Humber’s results stand out as exceptional. After a few years of falling project numbers, it’s very encouraging to see the region deliver a significant increase in projects and a strong performance on investment attractiveness relative to the rest of the UK. A positive performance on FDI-supported jobs in 2022 suggests Yorkshire has been able to do well not just on project volume, but on project value too.
“With sustainability and climate change high on investors’ agendas, clean technology is an increasingly important investment focus, providing the UK with the opportunity to play to its regional strengths. Expertise in manufacturing and utilities – key sectors here in Yorkshire – will be crucial to any efforts by the UK to establish itself as a place where clean technology is not just deployed, but also developed and built too.”
Read More:
- The Harrogate district business making a ‘once in a generation’ move
- Business Breakfast: Swinton Estate launches wild swimming lake
Vida Court, the third care home of Harrogate-based specialist dementia care provider Vida Healthcare, has been rated as Outstanding by the Care Quality Commission (CQC).
All of Vida’s three specialist care homes have now been awarded an Outstanding rating.
The inspection highlighted the exceptional dementia care that is provided. Staff’s exceptional creativity when following best practice guidance was applauded. Person-centred care is prevalent throughout the service, and this includes how people wish to be cared for at the end of their lives and approaching difficult conversations.
Sharon Oldfield, Vida Court Home Manager at Vida Healthcare, said:
“We are extremely proud of the Vida Court team. It is a privilege to work with people who are so focused on enriching residents’ lives and providing the highest quality of care. We are delighted that our inclusive and open working environment, alongside the hard work and creativity of our team has been recognised by the CQC.
“We are committed to developing, promoting and implementing innovative methods of care to deliver an outstanding service to our residents”.
James Rycroft, Managing Director at Vida Healthcare, commented:
“The commitment of the team at Vida Court, highlighted in the inspection report, is what makes our service outstanding. Securing an Outstanding rating for all of our care homes is an incredible achievement, and really sets us apart from other care home operators in the UK. Our staff are our greatest asset and I would like to thank them all for their dedication. “
Vida Court has recently opened a specialist unit to support people living with Huntington’s disease.
Staff at Vida Court celebrate the homes CQC Outstanding status