The company behind planned changes to bus routes around Harrogate has said they are vital to protect services in the face of worsening congestion.
The Harrogate Bus Company – part of Transdev – said its concessionary passenger numbers had fallen, while roads have become more congested, meaning it has to use extra resources to maintain current service levels.
It follows complaints from customers that changes to the number 6 route in Harlow Hill, and combining the 2A and 2B in Bilton, could leave vulnerable people more isolated.
The Harrogate Bus Company’s General Manager Steve Otley said:
“We are currently carrying only 70% of concessionary customers compared with 2019, prior to the pandemic. Meanwhile, worsening road congestion in Harrogate, which has no bus priority measures, means extra resources are needed to maintain service levels.
“We published our intentions in December to give our customers chance to understand the changes well in advance.”
Residents and social groups had contacted the Stray Ferret with concerns that the streamlined route of the number 6, skipping out Harlow Avenue and the stop outside the Green Hut community centre, could mean elderly and disabled people were unable to access the service.
While the nearest stops on the new route are just a few hundred metres away, they said this distance could be prohibitive for people with mobility problems.
In Bilton, combining the two routes will mean residents on Woodfield Road and Dene Park will be unable to access shops and services around King Edward’s Drive without going into town and catching the next bus back out again.
Read more:
- Bus route changes ‘could leave vulnerable more isolated’ in Harrogate
- 24 bus from Pateley Bridge to Harrogate saved
The concerns have been backed by local representatives, including Paul Haslam, Conservative councillor for Bilton and Nidd Gorge, who said he was hoping to negotiate with North Yorkshire County Council and the bus company to find a solution.
Cllr Mike Schofield, who represents the Harlow and St George’s division for the Liberal Democrats, said:
“Whilst I accept how finances work within business, I feel that there is surely an option for an hourly bus to ensure the elderly and those with physical restrictions still have a means to get out and have their independence.
“Are we not supposed to be supporting active travel for all?”
However, Mr Otley said the proposed changes, coming into effect from Sunday, February 19, were the best compromise between route and frequency of service.
He said the decisions had been made based on current use of stops along the route, adding:
Stray Ferret Business Awards: A prize fit for the President“We have managed to protect the frequency of route 6 at every 30 minutes with a slightly quicker route, so the Green Hut stop is no longer used. On average, eight customers per day catch a bus from there, six of whom use concessionary passes – and the majority travel between 9am and 11am, suggesting they’re not Green Hut users.
“On the 2, we’ll be delivering more frequent services for the majority of our Bilton customers with a new timetable for route 2. As with the Green Hut stop on the 6, the stops we will no longer serve carry a small number of customers each day.
“On the current 2A and 2B, 98% of customers travel to/from the town centre, the small number of local trips are to/from King Edward Drive Top which will still be possible on the new route. Customers can also change buses at King Edward Drive Top.
“While we appreciate that a small number of residents will be inconvenienced, this change protects the timetable and speeds up journeys for the vast majority, protecting the busier stops along the route.”
The Stray Ferret Business Awards 2023 will be an evening of celebration for the finalists and the winners – and everyone who attends also has the chance to win big.
We’re giving away a one-night stay in the Presidential Suite at Grantley Hall, plus dinner in either Fletchers or Eighty Eight.
A ticket to the awards evening means automatic entry into the prize draw and this fabulous night at Grantley.
So what level of luxury awaits the lucky winner? Take a look at the image below…
After a night in this suite, the winner will get a taste of what it feels like to be Joe Biden. Maybe they’ll even see him in the hallway.
Speaking of which, don’t worry about entering the hotel with the rest of the punters, because the Presidential Suite has its own private hallway, accessed from the rooftop atrium.
The four-piece bathroom, boasting a double vanity and a walk-in shower, is the perfect excuse to have that 45 minute shower you’ve been dreaming of, but the water bill said otherwise…
The Presidential Suite caters to your every need. All you will need to worry about is finding the right dinner suit and pyjama set… if all else fails, just borrow your parents’.
The winners of this prize will only have one thing to squabble about on the day: which restaurant to have dinner in?
That is an undeniably hard decision, but your tastebuds and tummies will be very satisfied regardless.
Fletchers Restaurant delivers sophisticated all-day dining. The menu is a combination of British and European cuisine, offering a range of dishes, including confit duck & foie royal terrine, fillet of beef Wellington and a whole grilled lobster – a nice change from spaghetti bolognese.
There’s no need to fly to Japan when you can visit Eighty Eight. The restaurant brings a taste of Far Eastern flavours to Yorkshire produce and immerses guests into an ornamental Japanese garden within the restaurant.
Eighty Eight’s menu includes grilled diver scallops, robata grilled monkfish, five spiced duck breast and a toffee apple & miso tart.
Don’t pass up the opportunity to win this golden ticket prize. Who knows, the winner may even check out feeling powerful enough to run the country.
For more information on the awards and to purchase tickets, click here.
Terms and conditions:
Valid for two guests sharing. Subject to availability. Valid Sunday – Thursday and excludes bank holidays. Cannot be redeemed against Christmas and New Year packages. The voucher includes £100 towards the final food bill in the chosen restaurant, pre-booking must be made to redeem voucher. Once initially redeemed any outstanding amounts cannot be transferred to a future visit.
Liberal Democrats win Masham and Fountains by-electionThe Conservative majority on North Yorkshire County Council has been reduced to two after Liberal Democrat Felicity Cunliffe-Lister – the Countess of Swinton – swept to victory in yesterday’s by-election for the Masham and Fountains division.
With this result, the make-up of North Yorkshire County Council – and the new North Yorkshire unitary authority that comes into being on April 1 – will see the Conservatives with 46 seats to the 44 belonging to opposition parties
The countess polled 1,349 votes in a two-horse race against Conservative candidate Brooke Hull, who received 801.
The seat became vacant after the sudden death in November of Conservative councillor Margaret Atkinson, who was appointed as the last chair of North Yorkshire County Council following the local elections in May.
At that May 2022 election, Felicity Cuncliffe-Lister stood as an Independent and polled 738 votes to finish second to Mrs Atkinson, who received 1,076 votes. The Liberal Democrat candidate Judith Hooper received 620 votes.
The Masham and Fountains division covers a large rural area that includes Kirkby Malzeard, Galphay, Grewelthorpe, Grantley, Sawley, Markington and Ripley, as well as Masham.
Read more:
- Crucial Masham by-election result ‘too close to call’
- Green Party steps aside for upcoming Masham by-election
Shocking video shows teenagers attacking police in Harrogate McDonald’s
This video reveals the shocking moment three teenage girls attacked two police officers in McDonald’s in Harrogate.
The footage shows punches being thrown at the officers on the first floor of the fast-food restaurant.
The video was taken last year. The Stray Ferret has waited to publish it until legal proceedings against all three girls had concluded.
The PCSOs both needed hospital treatment for facial injuries following the attack, which happened around 5pm on April 1 last year.
The three girls were aged 13, 14, and 15 when the attack took place. They cannot be named because of their age.
The officers had arrived on the scene to ask the girls to leave because they had breached an exclusion order preventing them from entering the building.
Two of the three girls were dealt with by police and the courts last year. One was dealt with out of court through a youth outcomes panel, while another was given a 12-month referral order and told she had narrowly avoided a custodial sentence.
The third, aged 15, was due to appear at York Magistrates’ Court at the end of January. However, when a witness failed to appear, the case against her was dropped by the Crown Prosecution Service.
A court hearing in October had heard one of the PCSOs had required many months of treatment for her injuries and was still waiting to find out if she would need an operation.
The other PCSO had since left the force, the court was told.
A North Yorkshire Police spokesperson said:
“Already this year we have had an unacceptable number officers assaulted while carrying out their jobs. In our eyes one officer assault is one too many.
“We will never tolerate officers being subjected to this type of behaviour and we will never view it as ‘part of the job.’ When an officer puts on their uniform to start their shift, by doing so they are not passively accepting that they will be subjected to this kind of treatment.
“However, very sadly many of them fully expect that at some point, someone will attempt to harm them when they are doing their job, protecting the community.
“North Yorkshire Police takes the safety of its workforce incredibly seriously. We will ensure that cases of this nature are thoroughly investigated and we will always look to prosecute offenders under laws made to protect emergency service workers.”
Read more:
- Girl, 15, sentenced over police attack in Harrogate McDonald’s
- Two PCSOs seriously injured after attack in Harrogate McDonald’s
Town centre crime
It was one of a number of incidents that led Harrogate BID to begin a campaign calling for business owners and shoppers to report all anti-social behaviour and crime to North Yorkshire Police.
The BID argued people weren’t reporting minor incidents in the town centre, leading to crime statistics that failed to fully reflect what was happening on the streets – and meaning police were not focusing their efforts in the area.
Harrogate BID manager Matthew Chapman said:
“This was an appalling incident, but thankfully acts of violence like this are a rare occurrence in Harrogate town centre.
“Harrogate has a reputation for being safe and welcoming, however it’s not immune from low level crime and anti-social behaviour.
“Last year, after meeting with the Police, Fire and Crime Commissioner, we launched our ‘Report a Crime’ campaign, urging those who see criminal behaviour to report it online to North Yorkshire Police. And this is a message that we are keen to repeat.”
Please note that an earlier version of this article contained a video which has since been removed at the request of our regulator, Impress, to avoid any risk of identifying children under the age of 18 that had been involved in criminal proceedings and/or had not consented to being identified.
Council ‘examining best options’ for £1.8m Cardale Park landCounty council bosses are “examining the best options” for land at Cardale Park in Harrogate after purchasing it for £1.8 million.
The three-acre site on Beckwith Head Road in Harrogate was previously owned by Tees, Esk and Wear Valleys NHS Foundation Trust, which runs mental health services in the district.
North Yorkshire County Council completed the purchase of the land last year.
At the time, the authority said it had bought the site in order to progress a “scheme to assist with social care market development in the Harrogate area”.
Cllr Michael Harrison, executive county councillor for health and adult services, said the council was now assessing how to use the land.
He said:
“We acquired the Cardale Park site with the intention of increasing the care services available in Harrogate.
“We are still in the process of examining the best options for meeting the community’s needs and will bring forward a scheme in due course.”
The land was previously given approval for a 36-bed mental health facility on the site, following the closure of Harrogate District Hospital’s Briary Unit, which helped adults with mental illness.
However, those plans were dropped in 2019 and inpatients on the unit were sent to Foss Park Hospital in York instead.
Read more:
- Harrogate ambulance striker: ‘Nobody wants to wait three hours to offload patients’
- County council to buy Cardale Park site for care facility
Business Breakfast: National award for Harrogate ice cream business
The Stray Ferret Business Awards, sponsored by Prosperis, will be held on March 9 at the Pavilions of Harrogate. The event will celebrate success and business excellence across the Harrogate district. It’s a night not to be missed! There’ll be a fabulous prize draw for all attending and Richard Flinton, the incoming Chief Executive of North Yorkshire Council, is guest speaker. You can purchase tickets here.
A Harrogate ice cream business has been named Ice Cream Van 2023 in a prestigious industry awards scheme.
John Taylor of C&M Ices picked up the title at the National Ice Cream Championships gala dinner, put on by trade association the Ice Cream Alliance at the Crowne Plaza Hotel in Harrogate.
Mr Taylor said:
“Winning this award is the biggest honour of my life. I am not often lost for words but the moment it was announced I was literally speechless.
“As an ice cream van operator you can’t get a much more prestigious award, and it proves to everyone we put our all into our business.”
C&M Ices was established in 1889 and remains a family business, now in its fourth generation.
Mr Taylor has been working in ice cream vans since he left school and can be found in one of his vans pitched outside the Victoria Shopping Centre in Harrogate most days from April to September, weather permitting, as well as catering for events and weddings.
Berwins promotes family lawyer to associate
Berwin Solicitors has promoted a family lawyer as part of ongoing development at the practice.
The Harrogate-based firm has appointed Emma Lees as an associate following her work in the family law team.

Emma Lees, associate at Berwins Solicitors.
Following the announcement, Ms Lees said:
“I’m thrilled to be continuing to develop my career at Berwins and to be working alongside some truly exceptional family law specialists.
“The firm is an exciting and rewarding place to work and, with new developments in the pipeline, I’m looking forward to contributing to our ongoing growth and future success.”
Head of family Danielle Day added:
“Emma has made an outstanding start to her legal career, showing not only a deep understanding of the law and a proactive approach to resolving difficulties but also to care.
“Care for our clients sits at the heart of the way Berwins operates and is particularly important when supporting those in the often challenging position of relationship breakdown.”
Read more:
- Business Breakfast: Ripon engineering firm partners with The British Heart Foundation
- Business Breakfast: New café opens on Harrogate’s Cardale Park
- Business Breakfast: Harrogate business owner donates book proceeds to charity
North Yorkshire electoral change campaigners accused of wasting council’s time
Electoral change campaigners have been accused of wasting North Yorkshire County Council’s time after calling for ruling Conservative councillors to press colleagues in Westminster to introduce proportional representation.
A meeting of the council’s executive saw residents and councillors give impassioned responses to a proposal by the Liberal Democrat councillor for High Harrogate and Kingsley, Chris Aldred, for it to endorse proportional representation at all elections.
The meeting heard at the 2019 general election, across the eight constituencies in North Yorkshire and York, the Conservatives received 54% of the votes cast, but ended up with seven out of the eight seats.
Campaigners told the meeting how analysis of the county council’s elections since 2005 had revealed that on average UKIP needed 15,500 votes per councillor, the Green Party 6,900, Labour 4,500, Liberal Democrats 3,500 and the Conservatives just 1,900.
The meeting heard claims that many residents believed their votes did not count, resulting in only 35% of those registered to vote taking part in last May’s council elections.
Campaigners called for North Yorkshire to lead the way for “a fairer future” and highlighted the region’s role in historic moments such as the women’s suffrage movement and action to abolish slavery.
Read more:
- North Yorkshire Council has reserves to ride out inflation, says senior official
- Explained: North Yorkshire Council’s plan for council tax
- Campaigners call for North Yorkshire Council to embrace proportional representation
The meeting was told the council’s Conservative administration had been formed despite the party’s candidates only receiving 41.3% of the votes, meaning nearly three in five of those who voted were not represented on the authority’s all-Tory decision-making executive.
After listening to numerous campaigners for 26 minutes, and opposition councillors state the reasoning behind the motions for a further 10 minutes, the authority’s deputy leader, Cllr Gareth Dadd, said the public would be “horrified” to learn the cost of officers’ and councillors’ time in considering the proposals.
He said:
“This is, let’s be clear about it, political posturing, by opposition members, grandstanding for no purpose in terms of outcome for this authority.
“We should be getting on with things that we have some control over.
“This should not be used again as a platform for self-indulgent and party political promotion.”
Cllr David Chance, executive member for corporate services, said there were pros and cons to any electoral system and while proportional representation could lead to more voices being heard, the electoral system could see more unstable coalition governments.
He added:
“The first-past-the-post system of voting has the advantage of providing a clear winner in every seat contested.
“It builds a strong relationship with the locally elected officials and is a well known system of voting that is easy to understand.”
Ahead of the executive agreeing that it would not support the proposal, which will be considered by the full council in May, Cllr Chance said electoral reform was an issue that Westminster politicians would decide, but that it was not on the government’s agenda.
Harrogate’s Otley Road to be dug up againHarrogate’s Otley Road is to be dug up for the second time in just over a year.
Work is due to start on Monday, February 20 and last for two weeks subject to external factors such as weather.
North Yorkshire County Council contractors spent three months creating the first phase of the Otley Road cycleway between September and December 2021.
The same stretch of road is now set to be disturbed again to allow the firm City Fibre to install fibre optic cables that will enable people to receive full fibre-enabled broadband services.
City Fibre is nearing the end of a £46 million upgrade of broadband connectivity in Harrogate, Knaresborough and Ripon. Otley Road will be the last area to be completed in Harrogate.
The county council was due to begin remedial work early this year on cycleway design faults and defects highlighted by residents and Harrogate District Cycle Action.
But a report to councillors for a meeting tomorrow says:
“In May 2022 the fibre optic network company City Fibre contacted North Yorkshire County Council with a request to install fibre optic cables down the full length of the newly constructed cycleway.
“We have negotiated with City Fibre to reinstate the full width of the cycleway at their expense. We will therefore carry out our outstanding remedial works once City Fibre have installed their apparatus.”
Read more:
- Confirmed: second phase of Harrogate’s Otley Road cycle route scrapped
- Plans confirm football pitches will be lost in 200-home Harrogate scheme
Kim Johnston, City Fibre area manager, said in a press release sent out previously that the firm will repair defects at its own expense when it makes good the road. She said:
“We are working closely with North Yorkshire County Council in this area as we understand that the footways on Otley Road have undergone recent resurfacing.
“With the council’s agreement, as part of City Fibre’s essential development works, the footways will be restored, including repairs to defects that North Yorkshire County Council were due to carry out.”
Police issue urgent appeal for wanted Harrogate man
Police have issued an urgent appeal to track down a wanted Harrogate man.
Darren Atkinson, aged 37, is believed to be evading arrest in connection with a serious assault on a woman.
Atkinson has been wanted since January 31 and is thought to still be in the Harrogate area.
However, police said checks are continuing to be made with other police forces including British Transport Police in case he is travelling by train or bus.
A North Yorkshire Police statement added:
“If you know where he is or you have seen a man matching Atkinson’s photograph, please contact North Yorkshire Police without delay.
“Please quote the North Yorkshire Police reference number 12230017168 when providing information.”
Read more:
- Cyclist seriously injured in collision with van near Weeton
- Police urge drivers to ‘put their phones away’ after Ripon Snapchat death
Accident reignites calls for safe routes to Harrogate schools
A campaign to make travel to school safer in Harrogate has been reignited by a collision that left two teenagers in hospital.
The boys, both aged 15 and students at Rossett School, suffered serious injuries requiring multiple operations since the collision last Thursday morning.
A group of parents had already been asking for 20mph zones and safe crossing points around routes to school on Harlow Hill and now say the work is urgently needed before anyone else is hurt.
Dr Jenny Marks has spearheaded the campaign with fellow Harlow Hill resident Ruth Lily. They have spent more than two years putting together evidence and consulting with local people about potential changes to the roads around the area.
Their petition to create a ‘safe streets zone’ has more than 750 signatures.
Dr Marks said:
“We didn’t want to put an application in in isolation and it be unpleasant to the residents.
“So we went to the schools and sports centres and each of them had views on what should be outside their school.
“We created a map and presented that to the local residents’ association and made that the basis for the petition that’s running now. That’s what we have put into the application too.
“We’re doing as much as we can to get everybody’s ideas into one place.”
The pair have also joined forces with Oatlands residents Hazel Peacock and Vicki Evans, who have been working to get measures introduced around schools in their area too.
There are plans to set up schemes to reduce the volume of traffic around the infant and junior schools, including ‘park and stride’ using existing car parks in the area.
Oatlands Infant School. Photograph: Geograph, Derek Harper
All of the parents pointed out that, while primary school pupils often walk a short distance to school, they can be travelling much further when it comes to secondary education.
It is more common for secondary age children to walk to school alone, they said, so it was important for them to have acquired road safety skills from a younger age.
For that reason, they are pushing for a strategic approach across the whole area with coordinated measures in place – which, they also argued, would be more likely to be adhered to by motorists than a short stretch of 20mph zone that was never enforced, such as that on Pannal Ash Road.
Read more:
- Fundraising appeals set up for Rossett students injured in Harrogate crash
- Plan submitted for 20mph zones around five schools in Harrogate
The campaigners said they were frustrated by the lack of action on the issue since they began calling for change more than two years ago.
In November 2021, North Yorkshire County Council project engineer Paul Ryan wrote to Dr Marks to say the highways department was “considering a number of options and designs to implement traffic calming measures”, subject to funding.
However, he added:
“In North Yorkshire we regularly analyse our collision and casualty data and we do not have a specific identified issue of children being injured on the roads outside or adjacent to their schools.
“Although these areas can feel busy the data does not indicate an increased likelihood of collisions resulting in personal injury in the vicinity of schools.
“There have been two collisions which resulted in ‘slight’ personal injuries in the last three years, neither of which were speed related. This does perhaps suggest that the perception of danger for road users is greater than the reality.”
The group said even a perception that allowing children to walk to school was unsafe could lead many parents to drive, increasing the number of cars on the roads and making it more dangerous.
‘Behaviour change’
The parents said measures to prioritise and protect pedestrians and cyclists, including reducing the speed limit to 20mph, would encourage more people to walk, reducing the number of cars and improving traffic flow.
They have been following evidence from the Living Streets campaign, which has also been cited by England’s chief medical officer, Professor Chris Whitty, as a way to reduce air pollution and improve health.
Ms Peacock said:
“It’s about communities and connectivity, not just crossing the road safely but people talking to each other as they go.
“You need a plan with all the different possibilities and if you get a target to reduce the number of cars on the road, let’s have a discussion about how that’s being done.
“A lot of this is about behaviour change. If you get the foundations right, you can make that happen.
“What we really would like is open dialogue and conversations about, ‘what are the barriers and how can we discuss those and get a timescale to move forward?'”
Writing to the group again last week, before the accident, Mr Ryan said there was an intention at NYCC to carry out further surveys into traffic, pedestrian and cycle movements and speeds in the area.
However, he said there was no timescale for this, and any future improvements would be subject to funding.
This week, NYCC’s executive member for highways and transportation, Cllr Keane Duncan, said:
“We are aware of a recent serious collision involving two young pedestrians on Yew Tree Lane. Our thoughts are with them and their families, and we wish them a speedy recovery.
“Highways officers are engaging with the local community, including residents, the schools and local councillors, on potential road safety improvements for this part of Harrogate.”