Post-covid shopping trends push independents to Harrogate pop-up

Three independent businesses have come together to rent a pop-up in Harrogate for two weeks.

The three owners started their ventures over the past three years but said, with the move towards online shopping, opening a permanent shop individually was unviable.

They said high rents, long-term contracts and the need to constantly stock a shop, meant craft fairs and pop-up shops suit their businesses better.

Jane Gales, of Jane Gales Design, Julia Gabler, who owns 2 Little Mice and Rachel Locke, of R.Locke Designs, said they felt town centres would prosper with independents if more spaces like the Harrogate pop-up shop opened.

Ms Gabler said:

“I had looked into a shop, yes, but with the overheads and the fact I would have to make all my products whilst serving in a shop it doesn’t work for a lot of businesses like ours.

“Also, some places I looked into wanted me to sign a five-year contract and I just can’t commit to that. It’s important for me to stay fresh and not saturate the market.”

The three businesses have shared the shop space.

The current retail climate, post-covid, has been a challenge for some of these businesses. Ms Gabler said her online orders flourished but Ms Gales said being un-eligible for a government grant made it difficult.

Ms Gales said:

“It wasn’t great for me, I’d only started the previous year so I didn’t have a website. As a new business there was no government grant available. It was really, really hard. I had a private commission that luckily for me saved my business.

“I think small businesses especially will look for more pop-ups as it gives you the visibility without worrying about the big overheads.”

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Rachel Locke said:

“After lockdown sales went down again, but then getting back out there to markets again exposed me to new customers. But for me social media.”

The three businesses will be in the Harrogate pop-up shop until the end of next week.

Barker Proudlove and Victoria Shopping Centre came up with the idea to rent out the outlet opposite Cafe Nero back in August.

Businesses can rent the space for between one and six weeks and the £400 weekly cost includes rent, business rates, water, electricity and furniture.

In Depth: Why Harrogate success story CNG ended in collapse

A sentence on CNG‘s website on Wednesday afternoon spelled the end of a company that for the majority of its 27 years was regarded as a Harrogate success story.

CNG had two business arms, supplying wholesale gas to around 20 energy providers as well gas to 41,000 small and medium-sized businesses, including several in the district.

But spiraling wholesale gas prices over the past few months meant CNG’s collapse was swift and unforgiving.

When was CNG founded?

CNG was founded by Colin Gaines following the deregulation of the gas industry in 1994.

The company began in a single office on the top floor of the Schlatter building on York Place but expanded to employ 145 staff with many in customer service and sales roles.

CNG president and former managing director Jacqui Hall told Insider Media in 2016 about the early days of the company:

“When we started we would knock on doors, word of mouth was critical. Lots of the staff used to work for British Gas and the clients were pubs and restaurants; independent businesses because we could make more margin.

“You could have easily built it on big contracts but if one went bust then the whole business would fall; the plan was lots of little, bigger-risk, bigger-margin clients – that was a strategic decision.”

Mr Gaines died in 2006 as did a second major shareholder within two days.

The company then had a number of partners including conglomerate Glencore, but in 2012, Ms Hall led a management buyout of the business.

CNG continued to expand and in 2014 moved from an office on Victoria Avenue into the former HM Revenue and Customs building on the other side of the road.

By 2016 it had posted revenue of £250 million — rising from £25 million in 2006.

CNG’s head office on Victoria Avenue

CNG was also synonymous with Harrogate Town football club, becoming the first-ever sponsor of their Wetherby Road ground from 2008 until 2020 when it was called the CNG Stadium.

The company was also well-known in Harrogate as a supporter of local charities and community projects. Garry Plant, Harrogate Town’s commercial director, told the Stray Ferret that the club was “deeply troubled” by their downfall.

He said:

“The club’s association with CNG was spread over many, many years and we are all deeply troubled by their demise.

“As a company they engaged in community projects across the district and they willingly gave a great deal back.

“We wish everyone at CNG the very best of fortune going forward.”

Timeline of CNG’s collapse

Why CNG failed

There has been a global squeeze on energy supplies with the price of gas rising by 250% since January.

This is, in part, due to a cold winter last year and increased demand from China.

CNG’s troubles became public on October 14 when Mr Stanley sent a letter to customers saying it was exiting the wholesale market.

The Stray Ferret understands the company was in talks with the government in an effort to save the business.

But the talks were to no avail. In a statement published this week after it ceased trading, Mr Stanley said the global energy crisis meant it could not continue trading.

The company had offered fixed-term tariffs to businesses over several years, but with wholesale prices rocketing it meant it had to pay the difference, which was ultimately unsustainable.

Mr Stanley said:

“The global energy crisis and extremely high wholesale energy costs have affected many suppliers already and unfortunately CNG is the next casualty. We have tried and exhausted all options to remain in business.”

Jamie Hailstone, former news editor of specialist energy website Utility Week, told the Stray Ferret that due to the current market crisis, it was inevitable that CNG would go out of business.

He said:

“CNG is the 19th business supplier to go out of business to September. The current crisis in the energy sector has been caused by the massive hike in prices, which has puts smaller suppliers like CNG under immense pressure, because they do not have the reserves of larger suppliers.

“It’s unlikely they will be the last casualty this Autumn, as the sector is bracing itself for more suppliers to go under.”

What happens next

CNG has now entered the Supplier of Last Resort process operated by the government’s energy regulator Ofgem.

The SoLR procedure was established by Ofgem as a safety net to ensure that when a company stops supplying energy, affected customers are guaranteed continuity of supply through other companies.

Administrators are expected to be appointed to wind up the company. All 145 jobs have been lost and staff have been told that wages for days worked this month are not guaranteed to be paid.

Businesses supplied by CNG also are unprotected by an £1,277 annual price cap, which is only for domestic consumers.

These business owners, including Grantham Arms landlord Simon Wade in Boroughbridge, will now be exposed to much higher gas bills.

He said last month:

“I’m facing a massive hike and it’s nothing to do with us.

“We’re completely shackled and it’s put us in a bad position”.

David Simister, chief executive, Harrogate District Chamber of Commerce told the Stray Ferret that the collapse of one of Harrogate’s best-known businesses is a “real blow” to the town.

“I feel incredibly sad for those 145 employees who have lost their jobs.

“Over the years, CNG, became one of the best-known business names in the district. It was a great supporter of local charities and a proud sponsor of Harrogate Town Football Club.

“It is the latest victim of the surge in wholesale energy costs, and more than likely it won’t be the last. For those firms who were supplied by CNG, they will now be contacted by a new supplier and placed on a new tariff, which I’m afraid to say will be higher than their previous agreement.”

Harrogate council to recommend creation of town council

Harrogate Borough Council looks set to recommend that a town council is set up after the authority is abolished.

Senior councillors will discuss plans to write to the unitary authority, which is set to replace the council, to ask to consider the proposal as part of a review of governance in the town.

The borough council is set to be scrapped in April 2023 to make way for a single county-wide authority as North Yorkshire’s two-tier system is abolished.

However, along with Scarborough, Harrogate has no town council and will be left with no lower-tier authority.

Following a motion passed in July, the borough council looks set to write to unitary bosses recommending that a governance review is carried out to form a town council.

The motion said:

“That this council strongly recommends to any successor unitary authority in North Yorkshire that a Community Governance Review for the town of Harrogate is initiated and the creation of a Parish for the town is considered.”

In July, Cllr Richard Cooper, leader of Harrogate Borough Council, said the creation of such an authority was “inevitable”.

He told a full council meeting that he had previously offered assurances that a Harrogate Town Council would most likely be created and that a review of services would be carried at “the correct time, in the correct way and by the correct people”.

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However, Cllr Pat Marsh, leader of the Liberal Democrat opposition, proposed the motion in order to ensure that the town would not be “woefully underrepresented”.

Council officials will recommend to senior councillors on Wednesday that the council writes to the unitary authority in accordance with the agreed motion.

What would a town council do?

Town and parish councils run services such as community centres and play areas, as well as maintaining bus shelters. Councillors are elected to serve on them.

The councils can also charge a precept as part of council tax bills to fund the services provided.

Under its plans for a new county-wide council, North Yorkshire County Council promised further powers for towns and parishes in a move it describes as ‘double devolution’.

It would see the councils able to run services and take on additional responsibilities.

Why Harrogate district’s food banks are getting busier as winter approaches

Crowned as one of the richest places in Yorkshire, Harrogate is famous for its spa scene, beautiful gardens and busy shopping streets.

It’s not where you would expect to find families struggling to afford food, but the project manager of Harrogate District Foodbank says people are often “shocked” to see how many are in need of help.

Dawn Pearson, who started in her role during the pandemic, said the food bank has fed around 16,000 people since opening eight years ago – equivalent to around 10% of the district’s population.

And she said demand is only rising due to the climbing cost of living and people’s financial worries – with 120 struggling individuals coming forward for help in a single week in October.

This included a healthcare worker recently out of employment and Mrs Pearson said perceptions of food banks can often create false stereotypes of those who rely on them.

She said:

“These are just ordinary folk who can’t make ends meet.

“We had one family in recently – the mum was a healthcare worker and just felt weighed down and because of that she had some anxiety and mental health issues.

“She is just a normal mum and didn’t know where to turn.

“There are a lot of people out there like this at the moment and I don’t know how it is ever going to get any better.”

Busiest time of year

After a busy period earlier in the pandemic, the food bank at Mowbray Community Church is now preparing for winter which Mrs Pearson said is “always a busy time”.

Rising gas, food and fuel prices, and the end of the £20 uplift in Universal Credit are just some of the reasons why she said a growing number of people are asking for emergency food help.

Dawn Pearson, project manager at Harrogate District Foodbank.

Dawn Pearson, project manager at Harrogate District Foodbank.

Mr Pearson said:

“Now that we are leading up to Christmas, people are also struggling because they have more expensive bills and are trying to buy presents for their families.

“Winter is always a busy time, but we have got a big surplus of food so we are well prepared.

“It always astounds us how many donations come in during this period. We can’t thank people enough.”

As much as the generosity of donors always shines through, the growing need for food banks has become an uncomfortable underbelly of society which many people would rather shy away from.

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But the scale of the problem can be seen in the flesh with the recent opening of a new food bank at Life Destiny Church in Starbeck which became the third centre in the district seeded by the Trussell Trust.

It opened earlier in the pandemic when the usual voucher system of distributing food was removed in response to increased demand.

Mrs Pearson said: 

“The Starbeck site is doing well. It shouldn’t do well, but it is definitely needed there.

“Usually it is three vouchers in a six month period for people, but during the pandemic we didn’t turn anybody away. People were allowed to just come in and we helped everybody.

“Because there was more need, we were so lucky that our donations increased as well.

“We are really blessed by everyone who donates to us.”

A need for food banks “for the foreseeable future”

The Trussell Trust supports more than 1,200 centres across the UK and has a vision of a world where no food banks are needed.

It says it takes much more than food to end hunger and that a fairer and more generous welfare system would be a start of the solution.

But the answer to exactly how this could be achieved is complex and one which Mrs Pearson says lies in the hands of politicians.

She said:

“I don’t know the answer as I’m not a politician. But what I do know is that for the foreseeable future there is going to be a need for food banks.”

For information on how to get support or donate go to the Harrogate District Foodbank website.

Starbeck railway signaller carries on centuries old tradition

Network Rail signaller Ian Roberton is carrying on a Starbeck tradition that dates back to when Queen Victoria was on the throne.

The railway first came to Starbeck in 1848 and its signal box plays a crucial role in the safe and efficient running of each train on the York to Leeds via Harrogate line.

Signalling is a complex traffic light system for the railway. The levers at Starbeck operate a mix of mechanical and electrical colour light signals which tell the train driver when it’s safe to proceed and what route their train will take.

Mr Roberton communicates with neighbouring boxes at Harrogate and Knaresborough to make sure trains remain a safe distance apart.

He also controls the barriers that stop cars from crossing whilst trains leave and enter the station.

The signaller uses a wide array of mechanical levers to communicate.

A traditional signal box

The Starbeck box is as traditional as a signal box can come. Mr Roberton pulls cast-iron levers that connect through a cable to the track.

With as many as nine trains passing through the station each hour, he’s busier than you might think.

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Mr Roberton, who is 40, began working for Network Rail at Starbeck in February this year after working in aviation. He is one of three signallers that work in the box and he works a combination of mornings and afternoons.

He was surprised at how complex and technical the job is.

“I had a wake-up call. You’re marrying technology that’s 100 years’ old with newer innovations.”

Whilst the Starbeck crossing can be the bane of motorists who are hurrying up and down Knaresborough Road, Mr Roberton emphasised its importance in keeping people safe.

He said he’s seen a few frustrated car drivers beep their horns at him but “it’s part of the job.”

Emergency situation

There was a recent emergency when a tree had fallen on the track towards York.

Mr Roberton was forced to stop the whole line until the tree was safely removed. He said seeing a situation to a safe conclusion is one of the most satisfying parts of the job.

“It emphasised whilst efficiency is important, safety is absolutely critical. It’s not just corporate spiel, safety is the number one mantra for Network Rail.”

The signaller’s view of Starbeck.

Being a signaller might be a dream job for a trainspotter, but Mr Roberton said he enjoys the technical aspect of it most of all.

“My dad used to work for the railways. He has a train set at home! And there are some diehards with a traditional veiwpoint about the railway.

“Most people either love trains or think they are always late. The truth is the railway has been the backbone of our country for two centuries.”

Despite technology replacing the need for some signal boxes, Mr Roberton believes there will always be a need for a signaller at the Starbeck crossing to think quickly in times of emergency.

Police investigate Wetherby Road building site theft

Police are appealing for information after a theft from a building site on Wetherby Road in Harrogate.

Officers said various plant machinery and equipment were stolen from a new build site between 7pm and 7am on Thursday, October 28, into Friday, October 29.

The force said the theft may have involved a large vehicle, which would have entered the site but still been partially parked onto Wetherby Road.

A North Yorkshire Police statement said:

“Officers are requesting the public’s assistance to help establish the full circumstances surrounding the theft.

“If you travelled on Wetherby Road between the Hookstone traffic lights and the Empress roundabout that evening, and remember seeing anything or have dashcam footage of that route, please make contact.

“If you can help, please contact North Yorkshire Police on 101, select option 2, and ask for Beth Crawford-Evans. You can also email bethany.crawford-evans@northyorkshire.police.uk.

“If you wish to remain anonymous, you can pass information to Crimestoppers on 0800 555 111.

Please quote the North Yorkshire Police reference number 12210231021.”

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Leadhall Lane in Harrogate to close for two weeks

Leadhall Lane in Harrogate will close for two weeks later this month for resurfacing.

The works will begin on Thursday, November 11, until Wednesday, November 24, and will take place between 7.30am and 5.30pm.

North Yorkshire County Council is set to close the road in order to carry out resurfacing work.

The road connects Leeds Road with Burn Bridge and Pannal and is currently in a poor state of repair due to potholes.

Residents have been warned there may be periods when vehicle access will not be possible but pedestrian access will be maintained.

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Harrogate jewellery store to close after 190 years of trading

Well-known Harrogate independent jewellers A. Fattorini the Jeweller has announced it will close after 190 years of trading.

Thought to be the oldest independent jeweller in Harrogate, A. Fattorini, has been on Parliament Street since 1884.

But owners have announced today they plan to cease trading and close the iconic store.

It is currently run by Anthony Tindall, but his retirement has led to a decision to close.

The closure of the Harrogate institution will be marked by a closing down sale starting on November 13.

Mr Tindall said:

“The decision to close the store has been incredibly tough. It’s undoubtedly the end of an era for Harrogate and for our family.

I have loved my time in the business and am going to miss the customers, many who have been coming into the store for many years to purchase special and sentimental pieces.”

A. Fattorini, was founded in 1831 by Antonio Fattorini. Originally from Lake Como in Italy, Antonio senior later settled in Harrogate and set up his business to serve the town’s wealthy visitors during the ‘Summer Season’.

In 1859, the shop was passed onto the hands of his son, also Antonio, who established himself in the Harrogate business communty and was the one at the helm when the store moved onto Parliament Street.

Antonio never married so when he died in 1912 the business was passed onto his brother-in-law John Tindall.

The business remains in the Tindall family today and is currently run by Antonio’s great, great grandson Anthony Tindall. Mr Tindall is due to retire and with no plans for succession the store must close.

The closing down sale will see items such as diamond and gold jewellery, pearls and engagement rings will be reduced by up to 50%.

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Harrogate man jailed for ‘despicable’ pictures of extremely young child

A man has been jailed for two years for taking “despicable” photos of an extremely young child and distributing them on the worldwide web.

Joseph Pearce, 39, from Harrogate, committed the acts at a property in the area and one of the images drew particular condemnation from the sentencing judge for how it showed the naked child.

This and two other photos were shared on the internet by Pearce who downloaded and sent the images out on the KIK messaging app, York Crown Court heard.

He had also been sent indecent images of children by others on the same app, said prosecutor Victoria Hajba-Ward.

She said that Pearce’s odious offences were aggravated by the extremely young age of the child and the “potential for a high volume of viewers” of the images he sent out.

The child cannot be named for legal reasons.

Pearce handed himself in to police but had already disposed of his mobile phone on which he had taken the images.

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It took police two days to find the phone and incriminating evidence, but Pearce made a “full confession” when interviewed by officers.

It is understood that police in North Yorkshire may have liaised with authorities in the United States during their investigation.  

Pearce appeared for sentence on Friday after pleading guilty to three counts of taking indecent images of the child, three counts of distributing them and one count of making or downloading the images. The offences occurred in April last year.

Harry Crowson, mitigating, said that Pearce, who is a father, had never been in trouble before and had been taking steps to reform himself through therapy and an offenders’ rehabilitation charity.

He said Pearce’s “world came crashing down” after the offences came to light. He had told a probation officer that “I’m glad I’ve been arrested”.

Judge Sean Morris, the Recorder of York, branded Pearce’s offences “despicable”.

He said the photos he shared of the child on the internet “for (the gratification of) paedophiles, will be out there forever”.

Mr Morris added:

“And one day that little (child) will probably know this.”

He said the worst of these images was “there for others to see and it’s going to be flying round the world”.

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The judge described Pearce as “self-obsessed” and said it was clear from the pre-sentence report that his responses to questions by probation officers were “scripted”.

He told Pearce: 

“To take photos of (a child) in this way can only be met with an immediate prison sentence.

“You no doubt got into this by seeing photographs uploaded.”

He said that by uploading his own vile photos, Pearce may have encouraged others “to get into (viewing indecent images), and so other children may be abused because of you”.

Jailing Pearce for two years, he told him: 

“The only mitigation in this case is your guilty plea and the fact that you went to police to tell them about it, but they would have got to it in the end with the help of the United States authorities.”

Pearce was also placed on the sex-offenders’ register for 10 years and made subject to a 10-year sexual-harm prevention order, mainly to curb his internet activities. 

Two arrests made in Bilton after power tools theft

Two men have been arrested on suspicion of theft after power tools were stolen in Bilton overnight.

A North Yorkshire Police spokesman said officers visited the area after a member of the public contacted them to report two men carrying a box full of items at around 1am.

After searching the area, officers found the men who were both aged in their 50s and from West Yorkshire.

A box containing a variety of power tools was recovered nearby. Both men were arrested on suspicion of theft.

They remain in custody while enquiries continue.

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